140 Issue Tracking Jobs - Page 6

Description We are looking for an experienced JIRA Professional to join our team in India. The ideal candidate will have extensive experience in JIRA administration, providing support, and improving project workflows. You will work closely with various teams to ensure efficient project management and delivery. Responsibilities Configure and maintain JIRA projects, workflows, and dashboards Provide support and training to users on JIRA best practices Collaborate with cross-functional teams to gather requirements and implement solutions Analyze project workflows and suggest improvements to enhance productivity Generate reports and metrics to track project progress and team performance Troubles...

The General Auditor - AVP position is based in Mumbai, India and involves participating in internal audits of specific business/functional areas, assessing the adequacy and effectiveness of internal controls, and conducting Concurrent Audit deliverables as part of Group Audit. You will also be involved in ad hoc projects and Special Investigations, working collaboratively with subject matter experts and other teams to ensure comprehensive audit coverage. As an Auditor, you will be responsible for executing day-to-day operational audit work, contributing to audit delivery, drafting high-quality audit reports, facilitating issue tracking, and validating the closure of audit issues. You will co...

Service Project Configuration: Interpret and translate business requirements into service project configurations, including request types, queues, and SLAs. Permissions and Notifications: Manage permissions and notifications for customers and agents. Project Creation and Management: Understand project creation aspects and be able to create break-down epics, stories, tasks, subtasks, and workflows. Customer Experience Optimization: Optimize the customer experience through portal configurations and knowledge base design. Workflow Automation: Create workflows using dashboards, reports, and automation. Best Practices Implementation: Leverage Atlassian Community and resources to implement best pr...

You will be responsible for independently conducting branch audits, which will require regular traveling. Your role will also involve participating in audits of various businesses, with a focus on Product and Operations audits. You will assist in planning, designing, and implementing risk-based audit plans to ensure the safety and soundness of the Bank. One of your key responsibilities will be to ensure the completion of assigned audits and the timely documentation of work papers. You will be expected to track the status of issues reported and assist in benchmarking relevant processes to Best Practices and peer banks. Additionally, you will play a crucial role in keeping the Audit Procedure ...

The role of Manager-Governance & Operational Risk in the Business Operational Risk department involves managing operational risk and compliance for retail assets. Working closely with product, business, credit, collections, policy, and operations teams, you will drive the effective implementation of the Operational Risk framework and ensure adherence to regulatory requirements. This includes the development of processes and standard operating procedures (SOPs). Your responsibilities will include assisting stakeholders in understanding RBI requirements, conducting quarterly Risk control self-assessments, and submitting data for Key Risk Indicators (KRI). You will also be responsible for enhan...

You should possess a Bachelor's or Master's Degree in Computer Science, Computer Engineering, Information Technology, or a related field with 3-6 years of experience in software development. A significant portion of this experience should involve working with the Dassault Systmes 3DEXPERIENCE platform. Your responsibilities will include demonstrating strong proficiency in EKL scripting for 3DEXPERIENCE environments and customization of Know-how Apps using KML and EKL libraries. You should have a deep understanding of 3DEXPERIENCE Apps such as RFLP, System 3D Allocation, etc., and their underlying data structures. It is essential to have a good grasp of the Dassault Systmes 3DEXPERIENCE platf...

The Apps Support Intmd Analyst role at Citi is a developing professional position where you will have the opportunity to deal with problems independently and solve complex issues with some latitude. By integrating in-depth specialty area knowledge with industry standards and practices, you will contribute to achieving the objectives of the subfunction/job family. Analytical thinking and knowledge of data analysis tools are essential as you will be required to make judgments and recommendations based on factual information. Your role will involve dealing with variable issues that could have broader business impact, requiring professional judgment and effective communication skills to interpre...

As an Intermediate Consultant at Oracle Financial Services Global Business Unit (FSGBU), you will operate independently with some assistance to deliver quality work products adhering to Oracle methodologies. Your role involves implementing Oracle products and technology to meet customer specifications. With a focus on Oracle Financial Services Consulting, you will be part of a world-leading team providing IT solutions to the Financial Services industry. The FSGBU has a distinguished clientele including top global banks, insurance companies, securities firms, mutual fund companies, and stock exchanges. With a track record of delivering IT solutions to over 840 financial institutions across 13...

As an experienced consulting professional in the field of Oracle Financial Services Consulting, you will be expected to have a broad understanding of solutions, industry best practices, and various business processes or technology designs within a specific product/technology family. Operating independently, you will deliver high-quality work products to engagements, performing varied and complex duties that require independent judgment. Your role will involve implementing Oracle products and technology to meet the unique needs of customers, applying Oracle methodology, company procedures, and leading practices. Oracle Financial Services Global Business Unit (FSGBU) is a renowned provider of ...

Project Manager Educational Qualification BE/B.Tech/ MCA/M.Tech/ MSC IT Work Location ---Navi Mumbai , Belapur 24/ 7 Shifts 6 Days a week ( Monthly Twice) Work from customer Site Banking industry experience (Optional) Documents required for BV purpose ( Must have EPFO Service History records with supporting documents for the past 5 years is mandate) Exp - 12- 18 Yrs B.E/B. Tech/MCA/M.Tech/ME/ MBA IT only LOCATION - Navi Mumbai Belapur Must have minimum 14 Years working experience as Technical Support Manager Must have detailed understanding of Managed Services Business Model Must have experience in Managing environment like Linux, AIX, Middleware etc, Storage & Backup Admin roles Must have e...

You should have a minimum of 5 years of experience in Manual & Automated Testing. As a Test Engineer, your responsibilities will include designing, developing, and executing comprehensive test plans and test cases for both manual and automated testing. You will be expected to identify, document, and track software defects using issue tracking tools and collaborate closely with development and product teams to understand requirements and ensure thorough testing. Additionally, you will need to develop and maintain automated test scripts using industry-standard tools and frameworks, as well as perform regression testing to ensure that existing functionalities are not affected by new changes. It...

Site Management: Conduct daily site walks using checklists to identify defects and manage hazardous objects Ensure meeting rooms are always in ready-to-use condition when unoccupied Monitor and maintain office equipment; initiate immediate rectification if any issues arise Liaise with and manage vendors to support the overall functionality of the office space Consolidate customer issues and prepare monthly reports Address and manage customer issues with confidence and professionalism Customer Communications: Begin the day by greeting customers personally and using their names Stay attuned to customer needs and build relationships with stakeholders across all levels

Candidate Skill: Technical Skills LMS, LOS, Production Support, Issue Tracking, Escalation Handling, Stakeholder Coordination, Shift Support, Documentation, Communication, Non-Technical Support Job Description: We are looking for experienced Production Support Assistants with a strong background in non-technical support roles for a reputed organization in Pune. This is not a Business Analyst (BA) role. Key Requirements:Must have cleared Pre-Employment Requisites (PREP).Minimum 5 years of relevant experience in production support.Familiarity with LMS (Loan Management System) and LOS (Loan Origination System) is mandatory.Ability to handle escalations, support end-users, and coordinate with in...

Key Responsibilities: Handle inbound customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved Collaborate with other departments to improve customer experience Achieve individual and team performance targets Candidate Profile: Excellent verbal and written communication skills Ability to multitask and handle challenging situations calmly Graduate or undergraduate degree holders Basic computer knowledge and familiarity with CRM software Willing to work in rotational shifts Immediate joiners preferred

We are looking for candidates who have cleared their INTERMEDIATE/IPCC CA exams for the post of Business Analyst. Responsibilities 1) Requirements gathering, 2) Documentation of scope and scenarios, 3) Project Planning/Tracking/Presentation and Coordination with key stakeholders, 4) Offsite/Onsite Application Support - Issue tracking, Change management, User Training, Audit support 5) Testing/Diagnosis of complex business scenarios 6) Team building Required Qualifications/Skills Bachelor's or Masters degree (B.com, M.com, MBA (Finance) with 1-3 years of work experience as Business Analyst Basic documentation/presentation experience Good communication and interpersonal skills Analytical think...