182 Issue Tracking Jobs - Page 2

Role Overview: You have the opportunity to work in the Banking Consulting team of Oracle Financial Services Global Business Unit (FSGBU) as a Consulting Technical Manager. Your role involves leading a team or operating independently in activities such as Development, Implementation, or Managed Services. You will be responsible for understanding and analyzing client business requirements, providing solutions, design, efforts estimation, and ensuring the quality of work products delivered to clients. Key Responsibilities: - Lead a team of 2-5 members or operate independently in Development, Implementation, or Managed Services activities - Analyze client business requirements, provide solutions...

As a Production Support Assistant at our reputed organization in Pune, your role will involve providing non-technical support to end-users and coordinating with internal teams. Your main responsibilities will include: - Clearing Pre-Employment Requisites (PREP) - Having a minimum of 5 years of relevant experience in production support - Being familiar with Loan Management System (LMS) and Loan Origination System (LOS) - Handling escalations effectively - Supporting end-users with technical issues - Coordinating with stakeholders within the organization - Demonstrating strong communication and coordination skills - Documenting and tracking issues efficiently The work schedule for this role wi...

As a Technical Support Lead at this company based in Visakhapatnam, you will play a crucial role in providing exceptional customer support for WMS/OMS-related queries through various channels such as phone, email, and chat. Your responsibilities will include: - Serving as the initial point of contact for customers facing issues with WMS/OMS software, offering assistance with login problems, navigation difficulties, and data entry errors. - Providing guidance and instructions to users on effectively utilizing the WMS/OMS software. - Investigating and resolving basic issues related to user setups, workflows, and configurations. - Diagnosing and troubleshooting hardware and connectivity issues,...

Role Overview: As a Support Analyst, Digital Technical Operations at Saks Global, you will be responsible for troubleshooting and resolving issues related to the item lifecycle. You will leverage internal tools and data analysis to identify root causes, manage and track Jira tickets, collaborate with cross-functional teams, and generate digital operational reports. Key Responsibilities: - Troubleshoot and provide support to user-reported issues related to the item lifecycle - Review and validate reported issues for clarity and completeness - Accurately document issues, interactions, and solutions in Jira ticketing system - Provide guidance to users on basic system behaviors and processes - E...

Role Overview: You will be responsible for establishing and executing the Azure Virtual Desktop operations as per the specified parameters. This will involve deploying new AVD environments for upcoming projects, conducting demo sessions for better understanding, and implementing AVD personal and pooled infrastructure. Additionally, you will work on AVD Workspace environments, Azure short paths, managing hosting plans for Azure infrastructure, and designing Network Security Groups (NSGs) for controlling inbound and outbound access. Key Responsibilities: - Deploy new AVD environments and conduct demo sessions for new projects - Implement AVD personal and pooled infrastructure - Work on AVD Wor...

As the COE Senior Analyst - Tax at Uber, you will play a crucial role in implementing the global transformation agenda within the Tax organization in India. Your primary responsibility will be serving as the local transformation anchor for the ITX (Global Indirect Tax) Platform, which involves overseeing the end-to-end automation of indirect-tax reporting and future tax-wide transformation initiatives. Your day-to-day tasks will involve coordinating testing, validation, issue tracking, and rollout activities in collaboration with internal engineers, external vendors, and the global Tax Transformation team. Key Responsibilities: - Serve as the local transformation anchor for the ITX Platform ...

Role Overview: As the COE Senior Analyst - Tax at Uber's Tax organization in India, you will be a crucial part of the global transformation agenda. Reporting to the Indirect Tax Manager, your primary responsibility will be to drive the implementation of the ITX Platform for global indirect tax reporting automation. Additionally, you will be involved in future tax-wide transformation projects, serving as the local anchor for these initiatives. Key Responsibilities: - Coordinate testing, validation, issue tracking, and rollout activities related to the ITX Platform. - Work closely with internal engineers, external vendors, and the global Tax Transformation team to ensure successful implementat...

As the COE Senior Analyst - Tax at Uber, you will be a key player in the global transformation agenda of the Tax organization, specifically within the India team. Reporting to the Indirect Tax Manager, your role will be crucial in implementing change and driving transformation initiatives. Key Responsibilities: - Act as the local transformation anchor for the ITX (Global Indirect Tax) Platform, overseeing the end-to-end automation of indirect-tax reporting. - Coordinate testing, validation, issue tracking, and rollout activities related to tax-wide transformation initiatives. - Collaborate closely with internal engineers, external vendors, and the global Tax Transformation team to ensure suc...

As the COE Senior Analyst - Tax at Uber's Tax organization, you will be at the forefront of the global transformation agenda implementation within the India team. Your role is crucial in driving change and innovation in the tax processes. Key Responsibilities: - Act as the local transformation anchor for the ITX (Global Indirect Tax) Platform, overseeing the automation of indirect-tax reporting. - Lead future tax-wide transformation initiatives and collaborate with internal engineers, external vendors, and the global Tax Transformation team. - Coordinate testing, validation, issue tracking, and rollout activities to ensure seamless implementation of tax processes. Qualifications Required: - ...

As a candidate for this role, you will be responsible for supporting UK HR transformation and change management engagements. Your key responsibilities will include: - Contributing to change strategy development, stakeholder mapping, and communication planning. - Assisting in documenting HR process workflows and change impact assessments using tools such as Visio and ARIS. - Participating in cultural assessment activities such as survey design, data analysis, and reporting on organizational behaviors and values. - Collaborating with cross-functional teams to facilitate business integration and adoption of new HR systems and processes. - Participating in project planning, meeting coordination,...

As a Technical Support Executive Level 1 in the Loan Processing department, your role will involve providing first-level technical assistance to ensure the smooth operation of loan-specific software and systems. Your responsibilities will include: - Providing user support and troubleshooting technical issues related to loan software and tools effectively. - Logging all technical queries in the internal ticketing system and escalating unresolved or complex issues to Level 2 support. - Managing user access requests, performing password resets, and assisting with login-related issues. - Installing and configuring loan processing software on workstations in compliance with IT policies. - Respond...

As a member of the team supporting UK HR transformation and change management engagements, your role involves various key responsibilities: - Supporting UK HR transformation and change management engagements by contributing to change strategy development, stakeholder mapping, and communication planning. - Assisting in documenting HR process workflows and change impact assessments using tools such as Visio and ARIS. - Contributing to cultural assessment activities, including survey design, data analysis, and reporting on organizational behaviors and values. - Collaborating with cross-functional teams to support business integration and adoption of new HR systems and processes. - Participating...

Role Overview: As a Technical Support Executive Level 1 (L1) in the Loan Processing department, your primary responsibility will be to provide first-level technical assistance to ensure the seamless functioning of loan-specific software and systems. You will play a crucial role in handling routine technical issues, providing user support, and troubleshooting to enhance the overall efficiency of the loan processing operations. Key Responsibilities: - Provide user support and troubleshoot technical issues related to loan-specific software and tools effectively. - Log all technical queries in the internal ticketing system and escalate unresolved or complex issues to L2 support when necessary. -...

As an Engineering Manager with over 12 years of experience in Defence and Avionics projects, your role will involve leading and coordinating cross-functional teams working on FPGA, hardware design, embedded systems, and mechanical teams. Your primary responsibilities will include project planning, execution, and ensuring timely delivery while maintaining adherence to industry standards and processes. Your strong leadership skills, client coordination abilities, and technical oversight will be instrumental in driving successful project outcomes. Key Responsibilities: - Develop detailed project plans, define milestones, and ensure on-time deliveries. - Track project progress, mitigate risks, a...

Role Overview: IntouchCX is seeking a detail-oriented Dialer Administrator to manage the in-house dialer system, monitor vendor productivity, and enhance workforce efficiency. As the Dialer Administrator, you will play a crucial role in supporting the business to achieve customer contact goals by administering the dialer system, monitoring performance, and facilitating daily dialer strategies. Key Responsibilities: - Manage dialer administration tasks including opening/closing processes, monitoring dialer performance, executing daily strategies, and generating reports. - Track Intraday inbound call volume and manage allocation change requests. - Provide front-line support for system and oper...

Role Overview: As an Apps Support Intmd Analyst at our company, you will be a developing professional dealing with most problems independently. You will integrate in-depth specialty knowledge with industry standards to contribute to achieving business goals. Your analytical thinking and attention to detail will be crucial in making judgments and recommendations based on factual information. Your communication and diplomacy skills will be essential to exchange potentially complex information effectively. Key Responsibilities: - Provide technical and business support for users of Citi Applications - Utilize good understanding of apps support procedures and concepts to field issues and queries ...

As an IT Customer Service Senior Analyst at Accenture, you will provide quality customer service to end users, driving customer experience and key metrics. Your responsibilities will include assisting agents with questions, providing coaching and guidance on handling customers, resolving queries, and fostering positive customer, client, and internal stakeholder relationships. Your role will involve innovating and identifying process improvements, maintaining awareness of clients" business operational activities and processes, and communicating relevant information to Team Leads while escalating issues or complex delivery items. This position will be based in Hyderabad client office, and you ...

As an Apps Support Intmd Analyst at Citi, your role involves providing technical and business support for users of Citi Applications. You will utilize your good understanding of apps support procedures and concepts, along with basic knowledge of other technical areas to field issues and queries from stakeholders. Your responsibilities will include: - Acting as a liaison between users/traders, interfacing internal technology groups and vendors - Participating in disaster recovery testing - Involvement in application releases, from development, testing, and deployment into production - Performing post-release checkouts after application releases and infrastructure updates - Developing and main...

Role Overview: As a Junior Network Engineer, your primary responsibility will be to provide installation support for Firewalls, deliver excellent customer service, update and maintain issue tickets, relay feedback, continuously learn about new firewall features and networking trends, collaborate with other teams, participate in training sessions, adhere to quality standards, and escalate issues when necessary. Key Responsibilities: - Plan and execute Firewall installations either remotely or onsite following best practices - Assist customers via phone, email, or other channels to troubleshoot Firewall and Network issues - Maintain detailed documentation of customer interactions, problems, so...

As a seasoned IT professional with over 8 years of experience, including 5+ years in developing Integration using Workday Technology, you will be responsible for the following key activities: - Designing, developing, testing, and deploying Workday integrations using Custom Report, EIB, Core Connector, PICOF, PECI, and Workday Studio. - Leading at least one End-to-End Workday Implementation project. - Gathering and analyzing requirements, providing technical advice, and suggesting best practices for integration development and implementation. - Providing solutions and integration development with Workday, including requirements gathering, technical specifications, design, custom development, ...

As a Data Editor at Apropos Technologies, your role involves ensuring the quality and accuracy of data through various quality assurance and control measures. Your primary responsibilities will include: - Quality Assurance - Quality Control In addition to that, you will be expected to have proficiency in the following tech skills: - Manual Testing - Automated Testing (Good to have) - Issue Tracking - Quality Reporting - Versioning - Test Cases/Plans To be eligible for this position, you should be a graduate with a good command over the English language. The company offers the best compensation package in the industry with a bonus component. If you are a detail-oriented individual with a pass...

As a QA Manual Tester with strong Business Analyst skills at Alliance Web Solution Pvt. Ltd., your role will involve developing and executing detailed test plans, test cases, and test scripts based on business and functional requirements. You will conduct functional, regression, and user acceptance testing to identify defects and ensure the quality of our software products. Your responsibilities will also include documenting and tracking defects, collaborating with development teams, and gathering and analyzing business requirements from stakeholders. Key Responsibilities: - Develop and execute detailed test plans, test cases, and test scripts based on business and functional requirements. -...

As a Technical Support Engineer at Charles Technologies, a dynamic startup based in Chennai with a focus on building innovative mobile and web applications, your role will involve ensuring the quality and reliability of our cutting-edge digital products. Key Responsibilities: - Provide technical support for our mobile and web applications - Offer on-site support and implement our product to customers - Investigate and resolve customer-reported issues, bugs, and performance concerns - Collaborate with Product, QA, and Development teams to escalate and fix complex problems - Monitor application performance regularly - Assist in app deployments, version rollouts, and post-release monitoring - S...

As a professional working at KPMG in India, you will be a part of a dynamic team that provides professional services to national and international clients across various sectors. Your role will involve leveraging the global network of firms while being well-versed in local laws, regulations, markets, and competition. Key Responsibilities: - Design customizations for Oracle FLEXCUBE / core banking products - Code and conduct unit testing - Execute test cycles including End of Days - Handle migrations and integrations - Manage release activities - Track issues related to Oracle FLEXCUBE / core banking products Qualifications Required: - Good experience in end-to-end development, implementation...

Job Title : Helpdesk Executive- Facility Management Department : Facilities / Operations Reports To : Helpdesk Manager Location : Gurugram Employment Type : Full-Time Job Summary : We are looking for detailed oriented and customer helpdesk executive to support our facility management operations. This role is responsible for receiving, logging, tracking and closing service requests raised on tool related to maintenance, repairs and facility related issues across all sites. The helpdesk executive servers as the first point of contact for employees and stakeholders needing facility support . Key Responsibilities : Ticket Management: Receive facility related service request via phone, email, or ...