679 Issue Resolution Jobs - Page 9

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. Youll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. You ll interact directly with clients through webinars and QA sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What You ll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and QA sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 5-7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Experience: 4-6 years Location: Chennai/ Bangalore Notice Period: Immediate to 30 Days Job Description: Technical Skills: Strong understanding of APIs, including RESTful and SOAP services. Experience with JSON, XML, and other relevant data formats. Experience with API documentation tools like Swagger (OpenAPI Specification) and Postman. Familiarity with API testing methodologies and tools. Understanding of data modeling and database concepts. Key Responsibilities: Requirement Gathering and Analysis. API Specification. Data Modeling. API Testing and Validation. Documentation. Collaboration. Process Improvement. Issue Resolution. Performance Monitoring. Stakeholder Communication. Analytical and Problem-Solving Skills. Communication Skills. Collaboration Skills. Project Management Skills. Documentation Skills. Re

Schneider Digital is seeking an Informatica developer who will be an excellent addition to the forBusiness Intelligence team. Responsibilities: This role is for BI KPI portal operations and Development. Domains including: Data Integration, Data Extraction from Legacy systems, Data Warehousing, efficient in Extract/Load/Transform (ETL)workflows (Informatica PowerCenter and Informatica cloud services) Strong experience in design, development and testing of Informatica based applications (PowerCenter10.2 and Informatica cloud services) Should have Strong knowledge of Oracle database, PL/SQL development, UNIX scripting. Should understand the overall system landscape, upstream and downstream systems Excellent knowledge of debugging, tuning and optimizing performance of database queries Good experience in Data Integration: Data Extraction from legacy systems and Load into Redshift and Redshift spectrum. Supports the module in production, resolves hot issues and implement and deploy enhancements to the application/package Should be proficient in the end-to-end software development life cycle including: Requirement Analysis, Design, Development, Code Review, Testing Responsible for ensuring defect-free and on-time delivery Responsible for Issue resolution along with corrective and preventive measures. Should be able to manage diverse set of Stakeholders and report on key project metric / KPIs Lead brainstorming sessions, provide guidance to team members, identify value creation areas, be responsible for quality control Establish standard processes and procedures and promote team collaboration selfimprovements Should be able to work on agile Methodologies (Jira) Internal Qualification Education: Graduate Engineering Degree (B.E. / B.Tech) 4+ years of experience working as Informatica, Informatica cloud, Data warehousing and Unix Scripting 4+ years of experience working in Agile teams Demonstrates strong ability to articulate technical concepts and implications to business partners Excellent communication skills Strong experience in design, development and testing of Informatica based applications (PowerCenter10.2 and Informatica cloud services) Should have Strong knowledge of Oracle database, PL/SQL development, UNIX scripting. Should understand the overall system landscape, upstream and downstream systems Excellent knowledge of debugging, tuning and optimizing performance of database queries Good experience in Data Integration: Data Extraction from legacy systems and Load into Redshift and Redshift spectrum. Supports the module in production, resolves hot issues and implement and deploy enhancements to the application/package

Senior IT Support Specialist (Service Desk) - Mumbai - First Advantage Goregaon, Maharashtra, India Play Video Job Info Why First Advantage Apply Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate

Assist founders in developing and executing business development strategy and plan, both short and long range, to ensure achievement of company sales targets, growth in profits and expansion of company services. Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on and effects of competition may be minimized. Identify potential market segments/ verticals. Achieve revenue and contribution targets, build credibility in the market gain market share. Ensure customer satisfaction by achieving delivery and service quality norms. Ensure timely collection of payment as per agreed terms with the customer. Ensure target achievement of team members from different product geographic domains. Identify prospective alliance partners and enter into strategic alliances. Initiate process improvement and ensure compliance to quality standards to ensure quality of all deliverables. Required Experience, Skills and Qualifications: Minimum 10-15 years work experience in sales role of which last 5 years must have managed team of at least 15 or more team members. Bachelors/ Engineering Degree. MBA preferred. Excellent verbal and written communication skills in the English language. Possess extensive knowledge of sales principles and practices, and an ability to coach others on them. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to influence cross-functional teams. Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team building skills. Should have market intelligence, knowledge of competitors products and future business plans. Perks and Benefits: Salary will be discussed according to the current CTC.

Get to know our Team: L2 Tech Support team is responsible for providing technical assistance to various Support and Engg teams both internal and external. Team will provide technical support with respect to issues raised by various teams related to Consumers which includes Passengers, Drivers, Merchants and any other partners. Get to know the Role: Provide technical support to customer issues and other complex and escalated issues. Provide troubleshooting and technical support via Jira, messenger, other Web based tools and email etc. Act as a liaison between customers, Support teams and Engineering teams. Collaborate with other teams and experts whenever required to solve complex technical issues. You will be reporting to Senior Specialist Payment Operations in the team. This is a hybrid role based in Bangalore only. The Critical Tasks You Will Perform Support product and feature launches by collaborating with business operations and engineering teams. Troubleshoot and resolve technical issues, ensuring minimal disruption to stakeholders. Enhance system reliability, stability, and scalability in partnership with engineering teams. Lead outage calls, driving issue resolution to minimize user impact. Document and share operational, maintenance, and troubleshooting procedures across teams. Read more Skills you need The Essential Skills You Will Need Minimum of 3 years of relevant experience with a Bachelors degree in Engineering/B.Tech. Must have at least 2 years experience related to support or operations. Strong database knowledge, particularly MySQL, with experience in writing SQL queries. Hands-on experience in supporting product, system, or application launches with an understanding of SDLC. Proficiency in online tools such as Go-LanG, Kibana, Jira, power-Bi and web-based email platforms. Excellent troubleshooting and problem-solving skills to diagnose complex technical issues by code debugging. Ability to implement processes for efficient issue tracking, reporting, and resolution while maintaining SLAs. Read more What we offer Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What we stand for at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

Requisition Title : L4 , Power Products LV Switch Board You are a passionate customer oriented person with a strong background and technical experience integrating low voltage applications and digital communication, willing to work in a fast pace, energizing and exposed environment. Your knowledge of Power Products is very appreciated, as well as your ability to manage demanding customer and large scale quality crisis, such as product recalls. Your role will be articulated around 3 dimensions Customer Major Issue resolution leader for the VIP customer Customer complex Issue/cases resolution Main quality contact point for LV Switch Board Subject matter expert for LV Switchboard , expert on PP devices /Busway Lead the CMI linked to the scope of offers and customer Eliminate dissatisfaction by ensuring customer issue are well managed and ultimately prevented Ensure a reliable process is operating to solve customer complaints fast and effectively Escalate customer issues to the right organization whenever needed and supports collaborative resolutions in the customers best interest Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them Collaborate with other organizations in order to contain, correct and prevent problems affecting customers. Lead execution of containment actions for known problems. As CMI leader, you will often interact with customers. Your role will be to demonstrate Schneider Electrics values and build trust over time, transforming difficult situations in opportunities. 1. Resolution of Critical Issues in CMI and BRE: Resolve at least 90% of critical issues related to CMI and BRE within a 30-day timeframe. Track and report the percentage of issues resolved on a monthly basis. Collaborate with cross-functional teams to identify and address issues effectively. Achieve resolution rate consistently over the next quarter. 2. Demonstrating Leadership in I2P Domain :Lead three training sessions on I2P best practices for team members within the next six months.Gather feedback from at least 80% of participants to assess understanding and application of I2P concepts.utilize existing resources and knowledge to facilitate sessions.Complete all sessions by the end of the second quarter. 3. Effective Warm Loop to Cold Loop Transition: Develop a transition framework that successfully shifts 75% of warm loop processes to cold loop within six months. Monitor the transition process and report the percentage of successful shifts monthly. Ranges in scope : Mainly Low voltage Equipment , added advantage --with PP devices/LV Busway expertize. Qualifications - Internal Technical back ground in Electromechanical Electrifier Level 1 Good business understanding, experience a Business developer or customer project manager is appreciated Customer oriented, Problem solving expert (8D, 5Why, QRQC) Face paced, agile and flexible, Eager to work under heavy pressure and exposure Team player, able to implement and animate SIM type of interaction Experts and key stakeholders networking Collaborative and open behaviors within a dynamic, large, multicultural environment. Fluent++ in English, preferable to have a second international language. Overall 15 years and minimum 5 years of relevant experience is required.

Customer Technical Services Analyst I Overview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detail an individual unafraid of navigating complex challenges. Were in search of a dedicated learner, committed to continuous improvement, with a drive to propel our customer experience strategy forward through innovation and adept problem-solving. The ideal candidate demonstrates a passion for the customer journey, exhibits high motivation, maintains intellectual curiosity, and aspires to grow both personally and technically within the realm of technical support. Role: Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework. Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues. Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients. Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and Q&A sessions with clients. Establish and nurture trusting relationships with customers, developers, engineers, and business partners. Champion the resolution of issues in alignment with SLAs and KPIs. Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction. All About You: The ideal candidate for this position should: Possess prior experience in one or more customer-facing, service/support roles with a history of close interaction with customers. Exhibit comfort in independent troubleshooting and problem-solving. Demonstrate the ability to collaborate effectively with both internal and external stakeholders in issue resolution. Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment. Be adept at assimilating technical concepts and skilled at presenting technical issues succinctly and clearly to a non-technical audience. Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models (Desirable).

Interpret client-specific portfolio guidelines and implement corresponding compliance rules in the internal application. Ensure accurate and timely setup, validation, and maintenance of credit compliance configurations for multiple clients. Perform operational verification and quality checks to ensure that compliance rules are functioning as intended. Analyze credit portfolio data using SQL and Excel to support ongoing monitoring and issue resolution. Work closely with client-facing teams to gather requirements, clarify mandates, and ensure alignment with implementation. Manage and mentor a team of analysts to ensure consistent execution, high standards, and effective workload distribution. Continuously identify and implement process improvements to enhance accuracy, automation, and operational efficiency.

We have an urgent requirement for the below JD. Please share the immediately available profiles. Hands-on experience with Veeva CTMS (Site, Study, Subject, Monitoring, etc.). Provide L2/L3 support for Veeva CTMS, including issue resolution, user queries, and system troubleshooting. These positions are Immediate looking for immediate joiners Location: Offshore / India

The Senior Business Consultant at SimCorp, at the IC4 grade, performs advanced analysis, manages incidents, and maintains critical documentation to deliver impactful results through technical and functional expertise. With typically 3 years of relevant experience, this role works independently in routine scenarios and requires guidance only in unusual or complex situations. The Senior Business Consultant collaborates with clients and internal stakeholders to deliver tailored solutions using SimCorp One, ensuring alignment with client requirements and business objectives. Key Responsibilities include Issue & Request Management: Handle and resolve complex incidents and queries, ensuring minimal disruption to client operations. Data & Document Maintenance: Maintain accurate data and detailed documentation related to projects and processes. Technical Expertise & Support: Provide technical expertise and support for the implementation and customization of SimCorp One solutions. Independent Issue Resolution: Independently troubleshoot issues and suggest procedural improvements to enhance service delivery. Client & Internal Collaboration: Collaborate with clients and internal teams to address complex requirements and implement tailored solutions. Change Management: Support project-related change management efforts to enable smooth adoption of solutions and processes. Reports & Recommendations: Prepare and present reports, analyses, and recommendations to clients and stakeholders. Client Meetings & Expertise: Participate in client meetings to understand needs, provide updates, and offer expert recommendations. Optimization for Run: Support the adoption of SaaS and business service offerings, utilizing standardization and efficiency guidance to accelerate time-to-value and optimize profitability. Type of Work This Role Engage With Tailored Solution Delivery: Delivery of tailored SimCorp One solutions that address specific client needs. Cross-Functional Collaboration: Collaborating with cross-functional teams to integrate SimCorp One solutions into existing client workflows. Incident Resolution: Resolving technical incidents and providing recommendations to prevent recurring issues. Project Documentation: Developing and maintaining project documentation to ensure a smooth project lifecycle. Solution Implementation: Engaging with technical specialists to implement effective solutions for complex client requirements. Methodology & Best Practices: Contributing to the improvement of consulting methodologies and best practices within the Consulting Services team. Mandatory skills* As per JD Domain* - Approx. vendor billing rate* (INR/Day) As per Market rate Work Location* Offshore - 5 days WIO - Mumbai Mode of Interview: Telephonic/Face to Face/Skype Interview* F2F / Teams

Understand the functionality of end to end application in Finacle LMS and CBSAnticipates needs with solution mind set to deliver value to customize solution Perform User acceptance testing (UAT) for system functionality (new / enhanced/existing) related to Product, module, system change Should have (preferably) good working knowledge of Finacle and FinnOne systemDevelop testing scenarios and final production deployment on systems Should have good knowledge of Retail lending products like Home loan, Personal loan, Loan against property, tractor loans, education loan, CV, CE etc Raise JIRA, Unidesk tickets / send mail for Bugs, UAT issues and follow up till resolutionProvide daily/weekly report for Testing progress, issue resolution status

Its fun to work at a company where people truly believe in what they are doing! Job Description: This position requires that the individual possesses knowledge of basic accounting principles, operational procedures, excellent computer (at least intermediate level Excel skills required) and communication skills (both written and oral) and the ability to deal professionally with both internal and external business contacts. He/she will be responsible for reporting on project status and issue resolution to Disbursements Team managers as well as project managers and clients as applicable. He/she must be highly organized, have a great attention to detail, be self-motivated, possess the ability to meet deadlines and works well in a high pressure environment. This position also requires that all applicants pass a basic credit and background check. Essential Duties & Responsibilities Analyzes accounts and data for accuracy. This would include extracting data from the company database and running queries and filters on this data in excel to provide reports to management. Be able to offer a problem resolution and implementation plan. Reconcile and investigate any unexpected discrepancies. Apply for tax identification numbers from state and federal agencies and professionally respond to inquiries from these same agencies. Manage the application process to ensure that all required identification numbers are timely received. Follow up to ensure the process is completed by the target date. Maintains client and correspondence files. Prepare quarterly and yearly reconciliation reports for quarterly and yearly income tax reporting. Daily recording of time in company timekeeping system Confirm all posting of checks and other transactions to account records and investigate any unexplained discrepancies in account activity. Provides assistance and performs special projects and duties as assigned by the Senior Financial Analyst and/or Disbursement Team manager. Job Qualifications and Requirements The position requires Bachelors degree from four-year college or university, with accounting graduates strongly preferred; or some college classes with two to four years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Its fun to work at a company where people truly believe in what they are doing! Job Description: This position requires that the individual possesses knowledge of basic accounting principles, operational procedures, excellent computer (at least intermediate level Excel skills required) and communication skills (both written and oral) and the ability to deal professionally with both internal and external business contacts. He/she will be responsible for reporting on project status and issue resolution to Disbursements Team managers as well as project managers and clients as applicable. He/she must be highly organized, have a great attention to detail, be self-motivated, possess the ability to meet deadlines and works well in a high pressure environment. This position also requires that all applicants pass a basic credit and background check. Essential Duties & Responsibilities Analyzes accounts and data for accuracy. This would include extracting data from the company database and running queries and filters on this data in excel to provide reports to management. Be able to offer a problem resolution and implementation plan. Reconcile and investigate any unexpected discrepancies. Apply for tax identification numbers from state and federal agencies and professionally respond to inquiries from these same agencies. Manage the application process to ensure that all required identification numbers are timely received. Follow up to ensure the process is completed by the target date. Maintains client and correspondence files. Prepare quarterly and yearly reconciliation reports for quarterly and yearly income tax reporting. Daily recording of time in company timekeeping system Confirm all posting of checks and other transactions to account records and investigate any unexplained discrepancies in account activity. Provides assistance and performs special projects and duties as assigned by the Senior Financial Analyst and/or Disbursement Team manager. Job Qualifications and Requirements The position requires Bachelors degree from four-year college or university, with accounting graduates strongly preferred; or some college classes with two to four years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

We re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work work that changes the world is what the tech industry was founded on. So, if youre ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE Pure Storage is seeking a Manager, Production Engineering to lead a team of deeply technical engineers focused on diagnosing, resolving, and proactively preventing complex field issues for Pure s Hyperscale Engineering Business Unit. You will be at the intersection of support, engineering, and customer success leading a team that develops tools, services, and analytics to ensure the ongoing health and performance of a massive and growing global fleet of storage systems. This is a high-impact role ideal for a hands-on technical leader who thrives in solving intricate problems, building engineering processes, and mentoring top-tier talent. You will manage a team responsible for bridging the gap between customer issues and core engineering while driving initiatives that enable real-time diagnostics, predictive failure detection, and rapid root cause analysis. As a Manager, Escalations Engineering, you will: Lead and grow a high-performing team of Production Engineers responsible for resolving technically challenging customer issues. Oversee the development of tools and services that proactively monitor, diagnose, and predict the health of Pure s fleet in production environments. Drive resolution of emergent and highly complex engineering problems by coordinating across engineering, support, and customer success teams. Provide technical and strategic direction to enable the detection, mitigation, and prevention of systemic issues. Collaborate closely with engineering, product, and field teams to close the loop between customer issues and product improvements. Regularly present to engineering leadership and executives on critical incidents, root causes, and long-term improvements. Foster a culture of ownership, technical rigor, and continuous learning within the team. Develop and track key metrics related to issue resolution, diagnostic accuracy, and product reliability to drive process and product improvements. WHAT YOU LL NEED TO BRING TO THIS ROLE BS/MS in Computer Science, Electrical Engineering, or a related technical field (or equivalent experience). 3+ years of experience managing high-performing software engineering or technical operations teams. 8-10+ years of software development experience, ideally in Python, Go, C++, or similar, with strong systems-level knowledge (Linux, networking, storage). Demonstrated ability to lead investigations into highly technical issues with cross-functional visibility. Experience building diagnostic and monitoring tools for large-scale distributed systems. Strong understanding of CI/CD, observability, and production telemetry systems. A natural curiosity, customer empathy, and strong analytical skills to break down complex systems and problems. Experience in big data production environments and real-time analytics is a plus. Comfortable working in an in-office environment (Bengaluru) in compliance with Pure s policies, with flexibility for PTO, work travel, and other approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area , Fortunes Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team : We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you re invited to an interview. WHERE DIFFERENCES FUEL INNOVATION: We re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn t just accepted but embraced. That s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story. Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don t match all of the role criteria. If you think you can do the job and feel you re a good match, please apply.

Its fun to work at a company where people truly believe in what they are doing! Job Description: This position requires that the individual possesses knowledge of basic accounting principles, operational procedures, excellent computer (at least intermediate level Excel skills required) and communication skills (both written and oral) and the ability to deal professionally with both internal and external business contacts. He/she will be responsible for reporting on project status and issue resolution to Disbursements Team managers as well as project managers and clients as applicable. He/she must be highly organized, have a great attention to detail, be self-motivated, possess the ability to meet deadlines and works well in a high pressure environment. This position also requires that all applicants pass a basic credit and background check. Essential Duties & Responsibilities Analyzes accounts and data for accuracy. This would include extracting data from the company database and running queries and filters on this data in excel to provide reports to management. Be able to offer a problem resolution and implementation plan. Reconcile and investigate any unexpected discrepancies. Apply for tax identification numbers from state and federal agencies and professionally respond to inquiries from these same agencies. Manage the application process to ensure that all required identification numbers are timely received. Follow up to ensure the process is completed by the target date. Maintains client and correspondence files. Prepare quarterly and yearly reconciliation reports for quarterly and yearly income tax reporting. Daily recording of time in company timekeeping system Confirm all posting of checks and other transactions to account records and investigate any unexplained discrepancies in account activity. Provides assistance and performs special projects and duties as assigned by the Senior Financial Analyst and/or Disbursement Team manager. Job Qualifications and Requirements The position requires Bachelors degree from four-year college or university, with accounting graduates strongly preferred; or some college classes with two to four years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. !

Role & responsibilities: Follow up on new leads and track enquiry status. Coordinate with sales teams for proper closure of leads. Maintain regular contact with clients to ensure satisfaction and engagement. Handle incoming customer queries or complaints professionally. Refferel Generation Identify issues and escalate complex cases to senior management. Once the project is received end to end phase wise project status communication with client on call and via message. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

We are seeking a dynamic and results-driven Head Sales for our Performance Chemical Division. In this pivotal role, you will be responsible for setting ambitious sales targets, leading the sales team, and driving business growth through effective strategies. Your focus will be on expanding market presence, developing new product lines, and optimizing revenue generation. This position demands a proactive sales approach, including bid management and ensuring exceptional customer satisfaction. The ideal candidate will possess strong leadership skills and a deep understanding of the agrochemical industry. Key Responsibilities: Must Have: Sales Target Setting: Proven track record of achieving monthly sales of a minimum of Rs. 50 crores/year and handling sales volume of at least 2000MT. Define ambitious yet achievable sales targets for the Sales Business Development teams and provide necessary support to ensure their successful accomplishment. Campaign Creation: Experience in developing and managing customer relationships. Create innovative marketing campaigns for different product lines to enhance brand visibility and drive sales. Market and Product Expansion: Identify opportunities to enter new markets and develop new product lines, fostering business growth and market diversification. Develop product and market strategies to cultivate premium key accounts, implementing winning strategies to exceed sales targets in a competitive landscape. Sales Team Leadership: Experience leading a team of at least 10 sales and business development professionals. Guide the sales team in managing client meetings and efficiently distributing sales documents to potential customers. Revenue Acceleration: Identify diverse sources and strategies to accelerate revenue generation, ensuring sustainable business growth. Upsell Cross-Sell: Strategically upsell and cross-sell to existing customers to maximize revenue potential and nurture strong client relationships. Tender Management: Proven experience participating in Expo and national chem-spec exhibitions. Actively participate in bidding for domestic tenders from government or large private corporations to maintain a competitive edge. Client Engagement: Experience working with top Performance Chemical companies. Attend exhibitions, events, and client visits regularly to build robust relationships, expand the customer base, and achieve sales targets. CRM Maintenance: Ensure the CRM system is updated with accurate customer information and conduct regular review meetings with the sales team and management. Client Issue Resolution: Address client issues and concerns promptly, ensuring timely resolution and maintaining a high level of customer satisfaction.. Market Analysis: Predict future market needs and provide strategic advice to adjust pricing and product offerings accordingly. Order Fulfilment Coordination: Ensure smooth end-to-end order fulfilment by coordinating with internal teams and ensuring timely delivery of products. Sales Forecasting: Utilize data-driven insights to forecast sales trends and proactively make decisions to optimize profitability Outstanding Collection: Monitor and ensure timely collection of outstanding payments to improve cash flow and financial stability. Pricing Guidance: Provide guidance to the sales team on pricing strategies, considering market dynamics and competitive positioning. Want to Have: Minimum 5 years of experience in Sales and Business Development in the Performance Chemicals Surfactants from Competitor Company. Managerial Ability, Strong leadership and team management capabilities. Deal Closing ability. Excellent communication, negotiation, and interpersonal skills. In-depth knowledge of the Chemical industry and related products. Familiarity with CRM software and sales tools (e.g., Pipe Drive). Ahmedabad based candidate is preferred.

Senior QA Engineer Company Overview: Virtana delivers the industry s only unified platform for Hybrid Cloud Performance, Capacity and Cost Management. Our platform provides unparalleled, real-time visibility into the performance, utilization, and cost of infrastructure across the hybrid cloud empowering customers to manage their mission critical applications across physical, virtual, and cloud computing environments. Our SaaS platform allows organizations to easily manage and optimize their spend in the public cloud, assure resources are performing properly through real-time monitoring, and provide the unique ability to plan migrations across the hybrid cloud. As we continue to expand our portfolio, we are seeking a highly skilled and hands-on Senior QA Engineer with strong Automation focus to contribute to the futuristic development of our Platform. Position Overview: As a Senior QA Engineer, you will play a critical role in driving quality across our product offerings. You will work closely with developers and product/support teams to ensure that our storage and networking monitoring solutions are thoroughly tested and meet enterprise-level reliability. A strong background in automation testing using Python and scripting is essential, along with proven debugging experience in enterprise products utilizing AWS, Cloud, and Kubernetes technologies. You will act as a key advocate for quality across the organization, interacting with diverse teams and stakeholders to push the boundaries of product excellence. Key Responsibilities: QA and Automation Testing: Come up with exhaustive test plans and automation test-cases using Python and scripting languages to validate end to end real world scenarios. Enterprise Product Testing: Test enterprise-grade products deployed in AWS, Cloud, and Kubernetes environments, ensuring that they perform optimally in large-scale, real-world scenarios. Debugging and Issue Resolution: Work closely with development teams to identify, debug, and resolve issues in enterprise-level products, ensuring high-quality and reliable product releases. Test Automation Frameworks: Develop and maintain test automation frameworks to streamline testing processes, reduce manual testing efforts, and increase test coverage. Customer Interaction: Be open to interacting with cross-geo customers to understand their quality requirements, test against real-world use cases, and ensure their satisfaction with product performance. Voice of Quality: Act as an advocate for quality within the organization, pushing for excellence in product development and championing improvements in testing practices and processes. Documentation: Create and maintain detailed documentation of testing processes, test cases, and issue resolutions, enabling knowledge sharing and consistent quality assurance practices. Qualifications: Bachelor s or master s degree in computer science, Software Engineering, or a related field. 6+ years of hands-on experience in QA and automation testing, with a strong focus on Python and scripting. Proven experience in testing and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments. Solid understanding of storage and networking domains, with practical exposure to monitoring use-cases. Strong experience with automation testing frameworks, including the development and execution of automated test cases. Excellent debugging, problem-solving, and analytical skills. Strong communication skills, with the ability to collaborate with diverse teams across geographies and time zones. Experience in working in agile development environments, with a focus on continuous integration and delivery. Passion for quality and a relentless drive to push the boundaries of what can be achieved in product excellence. Why Join Us: Opportunity to play a pivotal role in driving quality for a leading performance monitoring company with a focus on storage and networking monitoring. Collaborative and innovative work environment with a global team. Competitive salary and benefits package. Professional growth and development opportunities. Exposure to cutting-edge technologies and enterprise-level challenges.

Finance Administrative Assistant Job ID 309662 Date posted 06/12/2025 Location : Bengaluru, India Category ADMINISTRATIVE SERVICES Job Status Salaried Full Time Job Purpose and Impact The Finance Administrative Assistant will perform administrative finance support of moderately complex issues to leaders across Cargill. In this role, you will create / resolve purchase requisitions, invoice payment coordination, invoice exception management (troubleshooting), vendor inquires as well as some leaders expense reports management and other finance related tasks in collaboration with different leaders and vendors. Key Accountabilities Verify, request, collect and organize moderately complex documentation and data from clients and leaders to coordinate invoice payment process. Provide customer service to leaders and execute purchase requisitions. Review, follow up and troubleshoot invoice issue resolution with different internal departments while maintaining a close communication with involved parties. Prepare reports and materials using established administrative procedures and apply knowledge of department operations, infrastructure and policies to perform moderately complex issues within the finance administrative processes. Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff. Other duties as assigned Qualifications Minimum Qualifications Any Graduation Degree or equivalent Minimum of two years of related work experience on Procure to Pay or Invoice to Pay processing SAP knowledge is a must Preferred Qualifications ERPs knowledge (JDE preferred) MS Office knowledge (Excel, Power Point, Word, etc)

Job Description: Key Responsibilities Area 1. Client Relationship Management Retention Maintain high levels of client satisfaction through proactive communication, responsiveness, and timely issue resolution. Build long-term relationships and ensure consistent client engagement to drive repeat business and loyalty. Drive CSAT/NPS surveys and act on feedback for continuous improvement. 2. Account Growth Revenue Expansion Identify and pursue upselling and cross-selling opportunities within existing accounts. Understand client business needs and align service offerings accordingly to increase account value. Meet or exceed revenue growth targets through strategic account expansion. 3. Project Coordination Timely Delivery Ensure all client projects are delivered on time, meeting quality and accuracy standards. Coordinate effectively with internal teams (e.g., production, quality, and sales) to manage deliverables without delays or escalations. Monitor project progress and address risks or delays proactively. 4. Reporting, Documentation Compliance Maintain clear, accurate, and up-to-date records of client interactions, project briefs, and meetings. Ensure timely submission of reports, trackers, and client status updates. Comply with internal documentation standards and audit requirements. 5. Strategic Planning Stakeholder Communication Participate actively in quarterly business reviews and account planning sessions. Contribute insights to strategic decision-making through client intelligence and market knowledge. Maintain regular, structured communication with key clients and internal teams to align goals and expectations. KPI parameters for Sales/Business Development Total Points: 100 S. No. Activity Total Points Target 1 Revenue Generation 20 100% 2 Key Accounts Health 10 100% 3 Quotation sent 10 30 Quotation 4 Quotation Converted 10 12 Quotation 5 Client Meetings 10 10 Meetings 6 Sales Pipeline 10 20 Lakh 7 Payment Collection 10 100% 8 Profit Margin 5 >45% 9 Attendance 5 100% 10 CSAT 10 95% KPI Target: 85% Responsibilities: Requirements: Excellent Communication Skills

Our Purpose Title and Summary Customer Technical Services Analyst I Overview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detail an individual unafraid of navigating complex challenges. Were in search of a dedicated learner, committed to continuous improvement, with a drive to propel our customer experience strategy forward through innovation and adept problem-solving. The ideal candidate demonstrates a passion for the customer journey, exhibits high motivation, maintains intellectual curiosity, and aspires to grow both personally and technically within the realm of technical support. Role: Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework. Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues. Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients. Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and QA sessions with clients. Establish and nurture trusting relationships with customers, developers, engineers, and business partners. Champion the resolution of issues in alignment with SLAs and KPIs. Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction. All About You: The ideal candidate for this position should: Possess prior experience in one or more customer-facing, service/support roles with a history of close interaction with customers. Exhibit comfort in independent troubleshooting and problem-solving. Demonstrate the ability to collaborate effectively with both internal and external stakeholders in issue resolution. Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment. Be adept at assimilating technical concepts and skilled at presenting technical issues succinctly and clearly to a non-technical audience. Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models (Desirable).

Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Job Title: Customer Relationship Manager Location: Kasturi Nagar, Bangalore (On-site) Experience: 2+ years Salary: Up to 35,000 per month Department: Customer Relationship Management --- About the Role: We are hiring a dedicated Customer Relationship Manager to manage client interactions, follow-ups, and ensure a smooth experience from inquiry to conversion. The role involves handling calls, maintaining CRM records, and supporting customer satisfaction. --- Key Responsibilities: Manage and respond to customer queries and leads Follow up regularly to ensure lead conversion Maintain accurate CRM records and call logs Coordinate with internal teams for customer onboarding and issue resolution --- Requirements: Minimum 2 years of experience in a CRM or customer support role Excellent communication and follow-up skills Strong organizational and interpersonal abili --- Work Location: On-site role based in Kasturi Nagar, Bangalore

Sodexo Food Solutions India Pvt. Ltd. is looking for Operator - Stp & Wtp to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through email, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times