3582 Issue Resolution Jobs - Page 7

Your role and responsibilities As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional...

Your role and responsibilities As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Required technical and professional expertise Configure Datastax Cassandr...

As a Technical Support Specialist within Nokia's Networks team, you will play a critical role in managing the lifecycle and performance of our network services, including firewalls, DNS, and secure connectivity for our global offices and partners. Working in a dynamic 24x7 environment, you will troubleshoot complex network issues, coordinate with cross-functional teams, and ensure reliable operation of IT network security services. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Provide expert technical support for incident, problem, and change management across IT network technologies. Analyze and resolve production network issues while coordinating with cross-functional technical teams. Ad...

SUMMARY Hiring freshers for customer support role in a leading KPO company in Kolkata, salary upto 18k inhand Job Location: Kolkata (Work from Office) NOTE: Only Kolkata candidates can apply. Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience :Only freshers can apply. Communication Skills: Excellent En...

We are seeking a highly experienced and technically proficient Senior Technology Consultant to join our team at Inspira Enterprise India. In this critical role, you will leverage your deep expertise in SOAR and Python to drive the implementation, playbook creation, and platform management, while also taking end-to-end responsibility for managing and resolving L3 level incidents and overseeing SOC operations for our clients. Roles and Responsibilities: Possess very good knowledge of SOAR (Security Orchestration, Automation, and Response) and Python for implementation, Playbook creation, and platform management. Address any technical questions from clients and drive the implementation and oper...

We are seeking a highly experienced and technically proficient Senior Technology Consultant to join our team at Inspira Enterprise India. In this critical role, you will leverage your deep expertise in SOAR and Python to drive the implementation, playbook creation, and platform management, while also taking end-to-end responsibility for managing and resolving L3 level incidents and overseeing SOC operations for our clients. Roles and Responsibilities: Possess very good knowledge of SOAR (Security Orchestration, Automation, and Response) and Python for implementation, Playbook creation, and platform management. Address any technical questions from clients and drive the implementation and oper...

The Accounts Receivable Executive will be responsible for managing invoicing, cash flow, and account reconciliations while ensuring timely collection of outstanding payments. The role requires strong communication skills, attention to detail, and a solid understanding of finance and accounting principles. Roles & Responsibilities: Invoicing & Cash Management: Maintain the invoicing system and oversee cash flow processes. Accounts Reconciliation: Ensure account aging is up to date, apply credits and payments accurately, and resolve discrepancies. Collections & Follow-Ups: Monitor and collect outstanding receivables by reaching out to clients via email and calls. Issue Resolution: Identify and...

As a Customer Service Representative, your role involves responding to customer inquiries through various channels such as phone, email, and chat to ensure prompt and accurate delivery of information. You will assist in processing customer orders and managing service requests with a strong focus on maintaining a high level of accuracy. It will be essential to document customer interactions and feedback in our CRM system to continuously improve service quality. Collaborating with senior team members to resolve complex issues and escalate concerns as necessary will also be a key responsibility. Additionally, participating in training sessions to enhance product knowledge and customer service s...

As an HR Systems Administrator at Ameriprise India LLP, you will play a crucial role in maintaining and enhancing various HR systems like Workday, Cornerstone LMS, and HR ServiceNow. Your responsibilities will involve collaborating with stakeholders, providing technical support, and ensuring a seamless user experience. **Key Responsibilities:** - **Product Management and Expertise:** Serve as the Product Manager and subject matter expert for key Workday modules. Collaborate with different teams to develop a common roadmap for continuous system improvements. - **System Maintenance and Enhancement:** Monitor and enhance the technical and functional aspects of Workday and other HR Systems. Mana...

Role Overview: As a Functional role in SAP ECC and CRM at our company, your main objective will be to support the development and maintenance of SAP ECC and CRM. You will need to ensure configuration quality and compliance by following project/team standards and SAP recommendations. Collaboration with cross-functional teams to implement scalable and efficient solutions will also be a key part of your role. Key Responsibilities: - Design and develop solutions to meet requirements while adhering to standard SAP practices - Create functional documentation in the Customer team wiki space - Perform tests and analyses, and document the results - Conduct final reviews before moving changes into pro...

Job Description: As a CRM Management specialist, you will be responsible for updating and maintaining accurate customer and sales data in the Customer Relationship Management (CRM) system. You will also be involved in preparing, analyzing, and summarizing sales data, reports, and performance metrics for management review. Additionally, your role will include organizing and maintaining essential sales documentation, such as contracts, proposals, and customer communications. Furthermore, you will be coordinating and scheduling meetings, calls, and appointments for the sales team. Key Responsibilities: - Process customer orders, requisitions, and invoices with high accuracy and ensure timely tr...

You will be working as a Delivery Boy at a well-known Courier Service in Gandhi Nagar. Your main role will be to deliver packages and documents to different locations within the city on a day-to-day basis. This will involve ensuring the accuracy of deliveries, maintaining professionalism and courtesy with customers, and adhering to established delivery procedures and safety measures. Additionally, you will handle customer inquiries and resolve any delivery-related issues. Key Responsibilities: - Deliver packages and documents to various locations within the city - Ensure accuracy and timeliness of deliveries - Maintain a professional and courteous attitude towards customers - Follow establis...

As a candidate for this role, you should have knowledge of daily requirements at FMC sites as per checklist. Your ability to provide efficient, timely, reliable, and courteous service to customers is essential. You will be expected to conduct site walks daily with the checklist, look for defects, and manage any hazardous objects accordingly. Additionally, you will be responsible for consolidating all customer issues and generating a monthly report. Key Responsibilities: - Knowledge of daily requirements at FMC sites as per checklist. - Provide efficient, timely, reliable, and courteous service to customers. - Conduct site walks daily with the checklist, look for defects, and manage any hazar...

As a Production Manager in a Chemical/Pharma Company located in Vapi (Gujarat), your main responsibilities will include: - Developing and implementing quality control procedures to maintain high-quality products. - Managing manpower effectively, ensuring efficient utilization of resources and meeting productivity targets. - Implementing Total Quality Management (TQM) principles to improve overall plant performance. - Developing and implementing production plans according to business and market demands. - Managing human and material resources to meet production targets and quality standards. - Coordinating and supervising staff activities, reviewing performance, and initiating corrective acti...

As a Vice President/Associate Vice President at Realistic Realtors in Gurgaon, your role will involve developing and executing the overall leasing strategy for the commercial division. You will be responsible for monitoring and analyzing market trends, as well as developing existing and prospective relationships with key customers to offer innovative opportunities for business growth. Key Responsibilities: - Responsible for team management and expected to build, nurture, and grow the leasing business - Maintain Year-on-Year revenue growth - Regularly track business key milestones, identify gaps, and address them - Keep track of upcoming supply and identify early stage opportunities by active...

As a Client Service Manager, your role involves building and maintaining strong relationships with clients to ensure high levels of satisfaction and loyalty. You will need to understand client needs and preferences to deliver tailored solutions. Your key responsibilities include: - Overseeing the delivery of high-quality services to clients, ensuring timely and effective solutions. - Ensuring that client issues are resolved promptly and efficiently. - Leading and managing a team of client service representatives to ensure excellent service delivery. - Providing coaching, training, and development opportunities to team members. - Resolving complex client issues and complaints in a fair and ti...

Role Overview: You will be responsible for analyzing customer segmentation and sales trends to evaluate business potential. Additionally, you will conduct trainings for banking partners on regulatory guidelines and products, and plan activities to activate branches for increased penetration. Key Responsibilities: - Drive campaigns and contests to boost sales in profitable segments for the bank - Assist banking partners in pitching products to key customers and closing sales - Identify cross-sell opportunities for existing customers - Collaborate with cross-functional teams to ensure seamless work execution and productivity - Collect relevant documents from customers post-sales and submit the...

In this role, you will be responsible for recruiting and onboarding new astrologers onto the company platform. You will also conduct training sessions for astrologers on communication skills, platform usage, and service quality. Additionally, verifying astrologer profiles and ensuring all details are correctly updated in the system will be part of your duties. You will need to efficiently resolve queries or issues raised by astrologers and collect feedback from training sessions to suggest improvements. Supporting ongoing development and performance tracking of astrologers will also be a key responsibility. Qualifications Required: - Prior experience in recruitment or onboarding processes is...

As a Production Manager at our company, you will play a crucial role in ensuring the high-quality production of products by developing and implementing quality control procedures. Your responsibilities will include: - Managing manpower effectively to ensure efficient utilization of resources and meeting productivity targets. - Implementing Total Quality Management (TQM) principles to enhance overall plant performance. - Developing and implementing production plans based on business and market demands. - Coordinating staff activities, reviewing performance, and taking corrective actions as needed. - Ensuring compliance with safety, health, and environmental standards and regulations. - Assess...

As a Customer Support Executive for Voice & Chat Process at our Noida, Sector 62 office, you will have the following responsibilities: - Handle customer queries primarily via chat (80%) and also through voice calls (20%). - Provide excellent service and effectively resolve customer issues. - Communicate professionally in both English and Hindi languages. - Accurately log customer interactions and escalate complex concerns when necessary. - Adapt to a variety of customer interactions in a fast-paced environment. To qualify for this role, you need to meet the following requirements: - Education: Graduate in any discipline. - Experience: Freshers and experienced candidates are welcome. - Langua...

As a dedicated and professional Call Support Executive at Arcatron Mobility Private Limited, your role involves managing inbound and outbound customer calls to provide exceptional service and maintain a positive brand image. Your strong communication skills, patience, and ability to handle customer interactions effectively in a fast-paced environment will be essential for success. Key Responsibilities: - Customer Interaction: Handle incoming calls from customers, resolve inquiries, complaints, and requests promptly. Make outbound calls to follow up on customer queries, feedback, or pending issues. - Issue Resolution: Provide accurate information about products, services, and policies. Troubl...

You are Agiledge Process Solutions, a Bangalore based B2B tech company specializing in location intelligence and Return to Work Solutions. Your recent recognition as the Best Exporter in Micro category in the ET- SIDBI MSME Awards for 2019 showcases your commitment to excellence. As an Employee Transport Operations Manager at Agiledge Process Solutions, your primary responsibility is to manage Customer Success for SaaS-based Employee Transport Automation Application. You should have 3-8 years of experience in Employee Transport Operations. This role is based in Bengaluru and requires you to work from the office with no hybrid or WFH option available. **Key Responsibilities:** - Implement the...

In this role at PINQ, you will be responsible for making outbound calls to customers for various purposes such as order confirmations (COD, prepaid, and RTO orders), collecting customer feedback and post-purchase experience, and engaging with customers who have visited or shown interest on the website. Additionally, you will address customer queries related to products, orders, and deliveries in a professional manner. Key Responsibilities: - Make outbound calls to customers for order confirmations, feedback collection, and engaging with potential customers. - Address customer queries related to products, orders, and deliveries professionally. - Upsell and cross-sell suitable products or add-...

In this role at FedEx, you will be responsible for various customer support activities such as Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiries, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, Escalated Issue Resolution, Enquiries (Ad Hoc), Basic Complaint Handling, and Basic Issue Resolution. You will need to complete defined processes and procedures accurately and within deadlines, ensuring compliance with relevant standards. In case of anomalies, you will use your judgment to resolve them, escalating to senior team members for complex issues. Key Responsibilities: - Customer S...

As a Freight Broker at American Logistics Group LLC, your role involves building and maintaining strong client relationships in the US logistics market. You will be responsible for generating new business, coordinating logistics solutions, and ensuring customer satisfaction. Key Responsibilities: - Proactively initiate outbound sales calls to expand the customer portfolio by identifying leads, conducting needs assessments, and presenting tailored solutions. - Cultivate long-term relationships with existing customers through consistent communication and proactive problem-solving. - Stay updated on industry trends, market demands, and competitive activities to provide valuable insights and ide...