3619 Issue Resolution Jobs - Page 50

Role Overview: You will be a dedicated Customer Support Specialist responsible for handling inbound and outbound client communications via phone, email, chat, and other platforms. Your role will involve providing timely and accurate assistance to both existing and prospective clients in a fast-paced environment. Key Responsibilities: - Handle customer queries through phone, email, and chat in a courteous and professional manner - Accurately assess issues and provide appropriate responses or resolutions based on defined SOPs - Track, document, and resolve complaints, order queries, and product-related questions - Educate customers about the services offered and guide them on optimal usage - U...

You will be working at Samta Research Alliance Private Limited, where the focus is on delivering exceptional outcomes in academic research writing services. The team is passionate about innovation and providing top-notch support to scholars worldwide in achieving their academic goals. As a Sales and Support Executive, your role will be crucial in customer-facing operations and supporting the sales team to drive growth effectively. Key Responsibilities: - Respond to customer inquiries through phone, email, and chat promptly and professionally to ensure customer satisfaction. - Provide accurate information about academic writing services, including topic selection, research papers, dissertatio...

Role Overview: As the Global Configurator Governance & Data Specialist at our company, your primary responsibility will be to define and implement governance practices around product configurators and ensure the accuracy of configuration data. You will play a crucial role in overseeing the maintenance of product specifications, costing, and pricing to ensure smooth product customization processes. Your role will involve configuration governance and master data management. Key Responsibilities: - Define and Implement Governance: Develop and enforce robust governance practices around product configurators. - Configuration Management: Oversee the maintenance and accuracy of configuration data, ...

As a highly skilled Workday Finance Consultant, your role will involve supporting and optimizing Workday Financial Management applications such as Record to Report, Contract to Cash, and Financial Integrations. Your expertise in Workday Finance configuration, troubleshooting, and business process improvements will be crucial for success in this position. **Key Responsibilities:** - Expertise in Financial Modules like Contract to Cash and Record to Report - System Configuration & Support: Configure and maintain Workday Financials including business processes, security, and reporting. - Business Process Optimization: Partner with finance teams to enhance workflows, automate processes, and driv...

Role Overview: You are required to have 3 to 6 years of experience in SAP FI and CO with S4Hana experience, preferably with CA/ICWA qualifications or a Post Graduate degree like MBA/MCom. Additionally, you should possess at least 5-8 plus years of experience in SAP FI and CO. Your responsibilities will include working on implementation or support projects on S4 Hana, especially in areas like Product costing and COPA within the Controlling module. It is essential to have exposure to India Domestic SAP AMS projects and be proficient in GST, India localization, and Taxation. Fluency in Hindi will be an advantage as you will be working closely with the business team from the North Region. Key Re...

Department - SI Position Summary We are looking for a Resident Engineer with hands-on experience in Cisco Nexus switches and Cisco ACI (Application Centric Infrastructure) to provide on-site support and expertise. The candidate will be responsible for managing, troubleshooting, and optimizing our Nexus and ACI environments, ensuring network performance and reliability for the organization. Key Responsibilities: Deployment & Configuration: Configure, and maintain Cisco Nexus switches and Cisco ACI fabric for data center and enterprise environments. Work on the deployment of new network infrastructure, ensuring proper integration with existing systems and business requirements. Configure and i...

What You'll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You'll Answer incoming communications from customers Co...

Apollo Tele health Services is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coor...

Key Deliverables Handle customer queries via chat with professionalism and clarity Provide accurate information on products and services Coordinate with internal teams to resolve customer issues Gather feedback to enhance support quality and user satisfaction Role Responsibilities Respond promptly to customer inquiries with a positive attitude Investigate concerns and suggest actionable solutions Maintain strong interpersonal and collaboration skills Ensure service quality through continuous feedback analysis

Role Overview: You will be part of the SIS DQM-NAM DQ team within the Analytics Information Management (AIM) global community at Citi, where the focus is on driving data-driven transformation across the organization. As a team member, you will play a crucial role in implementing best-in-class data quality measurement programs in the retail consumer bank sector. Key Responsibilities: - Execute business data quality measurements in alignment with regulatory programs such as CCAR, AML, etc. - Design metrics by identifying critical data elements in various systems, formulating data quality rules, and testing and validating these rules. - Standardize data definitions and ensure consistency in mea...

Role Overview: Apple is where individuals" imaginations come together to commit to values that lead to great work. Every new product, service, or Apple Store experience is a result of making each other's ideas stronger. The diversity of people and their thinking inspires innovation in everything we do. As part of the Apple CapEx OPM team, you will own the supply chain/commercial relationship between contract manufacturing partners and capital equipment OEMs. Your responsibilities include driving operational and cost efficiencies, managing risk, and ensuring continuity of supply. Key Responsibilities: - Lead cross-functional communication between internal Apple team and contract manufacturer ...

Role Overview: You will be responsible for handling customer complaints or problems telephonically, tracking required information through the system, and resolving customer issues in real time. Your main focus will be to ensure that no customer issues remain unresolved by identifying and escalating priority issues. Additionally, you will be making calls to customers, vendors, and drivers when required to convince them, documenting all call information according to standard operating procedures, and ensuring timely and quality services are being delivered to customers by vendors and drivers. It is essential to call for feedback from customers to confirm issue resolution, keep the system updat...

You will be responsible for monitoring and maintaining the performance of end-user technology systems, which includes hardware, software, and network components. Your main focus will be to respond to and resolve operational issues related to end-user technology, ensuring minimal disruption to users. Additionally, you will assist with the deployment, configuration, and maintenance of end-user technology solutions. It will be important for you to perform regular system checks and updates to ensure technology systems are up-to-date and functioning correctly. You will also be required to document operational procedures, issues, and resolutions to support knowledge sharing and process improvement...

Role Overview: As a Rotating Equipment Engineer at Tecnimont, you will play a crucial role in providing technical expertise and support for the design, installation, and maintenance of rotating equipment in the oil and gas industry. You will collaborate closely with project teams, clients, and vendors to ensure that all rotating equipment meets the required performance, reliability, and safety standards. Additionally, you will be responsible for troubleshooting and resolving any issues related to rotating equipment during project operations. Key Responsibilities: - Provide technical expertise and support for the design, installation, and maintenance of rotating equipment - Collaborate with p...

As an experienced IT professional, you will be responsible for leading daily operations and support for Oracle WMS, MSCA and related shipping systems. Your key responsibilities will include: - Engaging with global business users to gather requirements, resolve issues, and deliver effective solutions. - Working with cross-functional IT teams to maintain Oracle applications for optimal performance and availability. - Applying technical expertise in SQL and PL/SQL to troubleshoot, optimize, and enhance system functionality. - Facilitating clear communication between business and IT teams to ensure mutual understanding of system capabilities and business requirements. - Leading CRP, SIT and UAT ...

As a part of the team, you will be responsible for driving customer engagement by understanding their needs and recommending suitable cars. Your role will also involve providing smooth support through clear communication and resolving any issues that may arise. Achieving sales targets for pre-owned vehicles will be a key focus, which will require effective customer interaction and consultation. Additionally, you will be expected to promote and sell Value Added Services (VAS) such as extended warranty, buyback, insurance, and customer financing (CF). We are looking for enthusiastic and self-driven individuals with strong communication skills to join our team. Candidates with proven sales expe...

Role Overview: You will be responsible for overseeing and managing service delivery to ensure excellent customer service for all technology solutions and products. Your role will involve effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client. Key Responsibilities: - Oversee and manage service delivery by meeting all contractual/ SLA commitments - Ensure contract compliance and adherence - Review and drive appropriate actions on internal and external audit findings - Monitor and review all projects in the account to ensure quality delivery as per budget...

Role Overview: - Provide ERP support to an assigned division in the home office and offer remote support to field offices globally. - Monitor ERP support queues (Tier 1 and 2), ensure timely case resolution, and escalate complex issues to higher support tiers. - Investigate and resolve system issues, provide follow-up to end users, and conduct ERP end-user trainings. - Proactively improve support procedures, processes, and tools, and contribute to the support knowledgebase. Key Responsibilities: - Minimum 3+ years working on D365. - Strong understanding of ERP business processes in finance and operations. - Experience in issue resolution, change management, and system configuration. - Famili...

As a member of the Qodequay family, you will be part of a dynamic team that leverages the latest technologies to create exceptional products and applications, ultimately changing people's lives. Our focus is on providing immersive digital experiences to our customers through our deep knowledge and technical expertise. **Key Responsibilities:** - **Assisting in System Implementations:** - Assist in configuring modules and functionalities. - Contribute to data migration tasks and testing activities. - Experience in migration to RISE with SAP S/4HANA is required. - **Documentation:** - Document configurations, processes, and procedures for future reference. - Prepare user manuals and training m...

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Carrier Services & Engineering Mission: To deliver quality end-to-end carrier services, enabling the success of our SMS and Voice Operations across the company. This means delivering numbers and associated services for Vonage Number Inventory, API, Contact Center, and other businesses, helping Vonage emerge as a leader in the $100B+ cloud communications platform market. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth. Why this role matters: Vonage works with both carrier partners and has acquired licences to operate as a...

Job Summary This job involves independent collaboration to enhance process quality and effectiveness. The individual will analyze data for informed decision-making, implement best practices, and oversee team performance. They will work outside defined processes to determine appropriate actions and solutions, ensuring operational efficiency and effectiveness in technology use. Job Description Essential Responsibilities Work closely with cross-functional teams to drive business requirements and perform impact assessments. Lead sessions to define payment models, transaction models, data provisioning, data modeling, and software reporting capabilities, and utilize datasets for business recommend...

Document the current source-state environment and define the target migration architecture. Lead end-to-end migration planning, including cut-over and rollback strategies. Act as the primary escalation point for issue resolution and coordinate cross-functional team members. Oversee infrastructure provisioning, network design, security configurations, and application readiness. Develop and maintain runbooks, technical documentation, and migration validation procedures. Qualifications 10-15 years of experience in IT infrastructure and application management. Strong leadership background in infrastructure and application migration projects. Hands-on expertise with cloud platforms (AWS, Azure) a...

- We are seeking a seasoned IAM Architect with 10+ years of experience to lead the design and implementation of enterprise-grade Identity and Access Management (IAM) solutions. This role demands deep technical expertise, strong leadership, and the ability to work both independently and collaboratively. Youll report to Director, Infrastructure. During a Typical Day, You ll Architect and implement IAM solutions including Identity Governance and Administration (IGA), Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Privileged Access Management (PAM). Lead the design and development of scalable, secure IAM architectures and solutions. Collaborate with cross-functional teams to define...

Oversee CRM, LMS & SIS platforms, ensuring integrations, SSO, automation, data compliance, backups, reporting & UI/UX customization. Lead vendor collaboration, support analytics, guide teams, train users & drive adoption. Salesforce expertise must.

Must to have : Basic Linux Administration: Perform L2-level tasks such as user management, file system checks, disk usage monitoring, and service restarts. Monitoring and Alerts Handling: Monitor Linux servers and data centre infrastructure using tools like Nagios, Zabbix, or OEM. Acknowledge and escalate critical alerts as per SOP. Physical Hardware Support: Assist in racking/stacking of servers, replacing faulty hardware components (HDD, RAM, NIC, etc.) under guidance. Server Health Checks: Conduct daily/weekly health checks on Linux systems, data centre environmental metrics (temperature, power, humidity), and report anomalies. Remote Console Operations: Use IPMI/iLO/DRAC or remote consol...