3619 Issue Resolution Jobs - Page 44

Role Overview: As a detail-oriented and proactive product counsel at Chargebee, you will be a crucial member of the Legal team, working closely with the Product team to ensure compliance with legal, regulatory, and industry standards. Your role will involve collaborating with various cross-functional teams, such as product development, marketing, and quality assurance, to establish effective strategies for compliance. Key Responsibilities: - Research and Analysis: Conduct thorough research to assess the relevance of laws, regulations, and standards to Chargebee products. - Compliance Monitoring: Continuously monitor and analyze applicable legal frameworks to maintain ongoing compliance. - Ga...

As a dedicated Retention and Feedback Coordinator/Representative at Ciferon, your role revolves around supporting clients in effectively utilizing and remaining engaged with our software. Your primary focus will be to nurture positive relationships with customers, address their concerns, and motivate them to explore the various features offered by Ciferon's software. Key Responsibilities: - Retaining Clients: Ensure clients continue using Ciferon's software by meeting their needs and resolving any issues that may arise. - Promoting Software: Educate clients on the software's capabilities and encourage them to consider upgrading or utilizing additional services. - Gathering Feedback: Actively...

As a JDE Manufacturing Functional at Grant Thornton INDUS, you will be responsible for utilizing your 4-6 years of functional experience to troubleshoot issues related to various Manufacturing processes. This includes Product Data Management, Shop Floor Management, Material Requirement Planning, Manufacturing Accounting, and Inventory modules. You should have a solid understanding of Inventory integrities, GL integrities, and product costing. Your proficiency in JD Edwards MFG, Inventory, Forecasting, Capital Asset Management, and Quality management modules will be essential. Expertise in Discrete Manufacturing Processes, MRP Processes, and Outside Manufacturing Processes is also a key requi...

As a Technical Support Specialist for Topcoat at RN site, your primary objectives include providing online technical support, assisting in achieving the agreed Consumption per car values, supporting the attainment of sales volume and value targets, as well as conducting line trials, testing, and continuous improvement initiatives. Your main responsibilities will involve: - Efficiently planning products and services - Monitoring consumption-related measurables and taking necessary actions to control consumption - Coordinating with internal departments and customers for successful technology development and implementation - Staying updated on customer and market trends - Offering proactive tec...

Role Overview: As an Assistant Manager / Team Leader for International Chat Support in Gurugram, your main responsibility will be handling inbound and outbound customer chats for international retail clients. You will need to respond to queries, complaints, returns, and product-related issues promptly and accurately to ensure a high level of customer satisfaction. It is crucial to maintain a positive, empathetic, and professional tone while interacting with customers. Additionally, documenting customer interactions in CRM systems and collaborating with internal teams for issue resolution are key aspects of this role. Adherence to service quality and performance metrics is essential to succee...

As a Back-End Developer, your role involves possessing knowledge of at least one server-side or Backend programming language such as Java, Python, Ruby, or .Net. Your skills should encompass Web Development Languages, Database and Cache management, Server handling, and API understanding (both REST & SOAP). Key Responsibilities: - Solid background in Linux for effectively administering servers - Proficiency in managing servers like Apache, Nginx, IIS servers, and Microsoft IIS - Knowledge and experience in working with databases such as MySQL and MongoDB - Understanding AWS Mobile Hub or Firebase and capability to implement algorithms and resolve system-related issues - Excel in managing API ...

As a Technical Project Manager at the company, you will play a crucial role in leading end-to-end project delivery across various technology domains. Your strong technical acumen, exceptional leadership capabilities, and track record of managing cross-functional teams will be instrumental in ensuring projects are delivered on time, within scope and budget, and to the highest quality standards. - Define project scope, goals, deliverables, and timelines in alignment with business objectives and stakeholder input. - Lead and manage cross-functional teams comprising developers, designers, QA professionals, and other stakeholders. - Assign responsibilities, track progress, and ensure accountabili...

You are a strategic thinker passionate about driving solutions in Program Management. You have found the right team. As a Program Manager in our Finance team, you will spend each day defining, refining, and delivering set goals for our firm. Join a dynamic team in Corporate Finance responsible for managing projects and risk across data and people. As a General Ledger Product Owner Associate on the Change Management team within the Firmwide Finance Business Architecture (FFBA), you will play a key role in supporting project planning, execution, and tracking to ensure successful delivery of strategic line of business programs and general ledger initiatives. Your role involves working closely a...

Required Qualifications: Bachelor's degree in health informatics, Information Technology, Computer Science, Healthcare Administration, or a related field advanced degrees or relevant certifications are preferred. Minimum of 2-3 years of hands-on experience in Oracle Health Millennium (Cerner) Registration and Admissions module implementation, design, build, and/or direct support. Strong knowledge of patient access workflows, including registration, scheduling, insurance verification, and admissions processes in healthcare settings. Proficiency in Cerner core fundamentals, such as preference maintenance (prefmaint), privilege maintenance (privmaint), Discern Rules, etc Experience with EHR wor...

About Business JOB DESCRIPTION Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Realty: Adani Realty is the real estate arm of one of ...

As an experienced SAP consultant, you will be responsible for delivering SAP Central Finance solutions and providing support in data replication, mapping, troubleshooting, and issue resolution. Your key responsibilities will include configuring SAP to meet business requirements, monitoring data flow, conducting integration testing, and offering user support. Additionally, you will work on process improvement, documentation, performance metrics, and reporting. Qualifications required for this role include: - 4 to 8 years of consulting experience with at least one rollout project executed - Expertise in Central Finance support, with an added advantage if you have worked in S4 - Strong hands-on...

As a Packing Incharge Production at SIDCO, MUDALIPALAYAM, your role will involve monitoring and optimizing packaging processes to enhance efficiency. You will be responsible for overseeing the inventory of packaging materials, identifying and resolving any issues or bottlenecks that may arise during the packaging process. Additionally, you will be expected to foster a team environment within the department and collaborate with the quality department to address any packing issues that may arise. Key Responsibilities: - Monitor and optimize packaging processes for improved efficiency - Oversee the inventory of packaging materials - Identify and resolve issues or bottlenecks in the packaging pr...

As a part of this role, you will be responsible for: - Sending advance mail to the Accounts department for vehicle (Own and Market) transactions. - Resolving issues related to loading, unloading, and other operational matters. - Distributing driver rewards and incentives by the 4th of every month. - Managing diesel distribution to drivers and maintaining their accounts, Fastag top-up, and conducting route analysis. - Monitoring and ensuring the daily running kilometers of the vehicles. - Coordinating driver arrangements for Tata Signa and other vehicles. - Exercising control over all expenses related to vehicles, including diesel costs. - Handling Fastag, Waybill, Fleetax, IOCL, BPCL, RIL, o...

Key responsibilities Customer Interaction: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner, Issue Resolution: Identify and resolve customer issues efficiently, ensuring that problems are resolved to the customers satisfaction, Product Knowledge: Maintain a deep understanding of our products and services to provide accurate and detailed information to customers, Customer Records: Update and maintain customer records in our CRM system, ensuring all interactions are logged and information is up-to-date, Feedback and Reporting: Collect and report customer feedback to help improve our products, services, and customer experience, Escalatio...

Job Title: Inbound Customer Service Agent Location: Mangalore Shifts: Rotational Shift including night shifts Employment Type: Full-Time About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent AI, Voice of Customer, and automatic QA Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized,...

About The Company Aspire is the leading all-in-one finance operating system for growing businesses We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential, Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures To power our solutions, we have partnered with some of the best companies in the world s...

As an Analyst, Customer Relationship Management in the Sales, Marketing & Sales Enablement Operations department at Colt, your role is crucial in understanding and resolving customer queries and disputes efficiently to meet agreed OKRs on the Siebel Tracking system. **Key Responsibilities:** - Effectively and regularly communicate with customers and stakeholders. - Interact with Colt customers to comprehend service and business impact. - Ensure data integrity within the recording system. - Provide high-quality resolutions for customer issues. - Resolve customer issues following Colt standard processes. - Strive for accuracy in issue resolution. - Provide proactive updates to internal and ext...

Role Overview: As a Senior Associate Delivery Consultant, you will independently operate with some guidance to ensure the delivery of high-quality work products to project teams or customers, aligning with Oracle methodologies and practices. Your role involves carrying out standard duties with some flexibility to implement Oracle products and technology in accordance with customer requirements. Key Responsibilities: - Consulting with customers throughout implementations to provide them with customized upgrades, encompassing testing, training, and the creation of customer-specific designs using appropriate tools. - Actively participating in the complete solution build, taking ownership of the...

Role Overview: You will be responsible for handling outgoing and incoming customers"/target customers" calls, professionally interacting with customers to pitch services, addressing queries, and providing information about products/services. Additionally, you will manage email communications effectively, coordinate with customers for meeting schedules, prepare and send quotations to potential clients, assist in resolving customer queries efficiently, collaborate with the sales team to strategize sales plans, track and report on sales activities, participate in team meetings, and contribute ideas for improving sales processes and customer engagement data collection work, and market research. ...

We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction Required Candidate profile Graduate in any discipline; preferred: specialization in business, communication, or related fields Strong verbal and written communication skills in English (regional language proficiency is a plus)

Complete proactive customer outreach at all stages of the customer lifecycle Meet & achieve account retention, pipeline building and revenue goals Conduct Customer Business Reviews to drive adoption and expansion of services Work in partnership with Client Sales Executives to identify upsell and cross-sell opportunities, and support delivery of add-on revenue goals Lead and drive smaller revenue deals to closure Establish relationship with customers as trusted advisor, drive customer value realization Contribute to organizational growth projects Maintain a clean book of business, ensure data integrity for the business Be a client advocate and a voice of reason as you cross-collaborate across...

The candidate will interact with Local Finance Team, Business Controllers, Tax analysts, Accounts Payable & Accounts Receivable teams and other support networks for the purpose of account reconciliations. Tax team member will also be working on dashboard preparation for the overall activities undertaken along with monthly reporting s required in the team process. Team member will be required to show agility and readiness in accepting different tasks allocated with appropriated trainings necessary to complete the Job. Job Description:- Impact on the Business & Team work To Work with team and customers to ensure delivery as per agreed timelines. US Tax, specially Sales & Use Tax Return experie...

Key Accountabilities: Take ownership of customer issues and sees issues through to resolution. This includes, but is not limited to: Diagnosing, troubleshooting, and identifying solutions to reported problems Identifying potential code bugs and escalating as needed Maintaining prompt, ongoing, and accurate communications to customers and 3rd party stakeholders throughout the course of a reported issue. Participating, with assistance, in customer calls as needed Gain comfort with database queries and review of data Consistent agreed-upon performance levels goals/metrics reached Lead Customer calls for issue resolution, education or escalation Take ownership of expanding internal and external ...

We are looking for a customer care executive to join our team. The ideal candidate should be confident, polite, and customer-oriented, with strong communication skills. You will be the first point of contact for our clients, handling inquiries, resolving concerns, and ensuring excellent customer satisfaction. Key Responsibilities: Handle inbound and outbound calls with professionalism and courtesy. Provide detailed information about company services and offerings. Address customer queries, complaints, and concerns efficiently. Maintain accurate records of customer interactions and transactions. Follow up with customers to ensure issue resolution and satisfaction. Escalate complex issues to s...

Act as Tier 2 support for our SaaS product by proactively reviewing the support ticket queue, resolving issues where possible, and escalating to Tier 3 (Product or Engineering) when needed. Collaborate with cross-functional teams including product managers, software engineers, and clinical operations to ensure issues and improvements are well understood. Collaborate with the Lead Product Support Analyst and contribute to team goals and process improvements. Train and support Tier 1 Helpdesk agents by documenting workflows, sharing product expertise, and conducting sessions. Work with customers to gather additional context, provide updates, and ensure a positive resolution experience. Monitor...