2536 Issue Resolution Jobs - Page 4

As an Executive - Software Testing at Malabar Head Quarters, your role involves responding to user inquiries and troubleshooting application functionality, usage, and configuration issues through various channels such as phone, email, and ticketing system. You will gather information from users to understand and document the problem, including error messages, steps to reproduce it, and system specifications. Key Responsibilities: - Identify and resolve common application-related problems using knowledge bases, documentation, and available resources - Escalate complex issues to higher levels of support - Adhere to service-level agreements (SLAs) for prompt response times and efficient problem...

Role Overview: As the Admin Manager at BHIS Mulund, your primary responsibility will be to ensure the smooth day-to-day functioning of all schools, overseeing administrative duties including infrastructure to ensure a safe environment as well as to plan, forecast, and budget in accordance with business objectives. Key Responsibilities: - Manage the day-to-day Administrative activities related to school operations. - Requisitions for Curriculum Support and inventory of the same for the Primary, Middle, and Senior School and effectively manage the same within set timelines. - Ensure that all day-to-day updates with records on Student and staff data, Circulars, School events, tests, examination...

Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G...

Department: Customer Support / Escalation Job Type: Full-time Location: Mahadevpura, Bangalore Shift: Day Process Type: Domestic Job Summary: We are looking for a skilled and experienced Level 2 Customer Support Specialist to handle escalated and complex voice-based customer queries. As an L2 support executive, you will work closely with frontline agents (L1), resolve advanced issues, and ensure customer satisfaction through effective troubleshooting and resolution. Key Responsibilities: Handle escalated calls transferred from L1 support and ensure high-quality resolution. Resolve complex customer issues related to products, services, billing, or technical problems. Provide accurate and comp...

Responsibilities: * Coordinate after sales support, customer service ops. * Manage product & client queries via phone, email & chat. * Resolve issues promptly with issue resolution skills. * Documentation , Inventory , Sales Support Coordination etc

As a Deputy Project Director at RINA in Mumbai within the Civil Engineering Division, your role will focus on overseeing and managing construction activities to ensure adherence to project specifications, quality standards, safety regulations, environmental concerns, and timely completion within budget. You will coordinate and supervise the work of construction teams and subcontractors for successful project delivery. Key Responsibilities: - Supervise construction projects to ensure alignment with approved designs, specifications, and relevant regulations. - Approve and sign accountable documents versus Contractor for accuracy and compliance. - Implement and monitor quality control procedure...

Mahindra Mahindra Limited. is looking for Sr. Manager - Projects to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget...

Step into the role of Senior Analyst, Security Operations at Barclays, where you'll provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding our clients and organization with expertise and care. You may be assessed on key critical skills relevant for success in role such as: Trade settlements, day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Be aware about FCA Regulations, Fails Management and Reconciliations. Trade middle office - managing risk and performance. Managing complete Trade lifecycle with execution, clearance, settlement and resolution. Desirable skills set...

As an Assistant / Technician for Maintenance & Expansion at Reckitt, you are on the frontline of transforming ideas into reality. Your scientific talent will be crucial in driving our operations across various pillars, ensuring that our products not only meet but exceed our rigorous standards. Your work will contribute to the resilience and advancement of our ambitious portfolio, within an environment that values growth and learning. Your responsibilities - Oversee laboratory-based product work from inception to write-up, adhering to project-specific KPIs and benchmarks. - Cultivate your expertise within certain product portfolios / technologies, applying this knowledge to daily responsibili...

SBI Card truly lives by the work-life balance philosophy. We offer a robust we'llness and we'llbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a we'll curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for decisioning of Credit Line Change/Addon Request/Company...

As a Client Service Associate within our Banking OPS team, you will open and maintain Account Reference Data for JPMorgan s clients, leveraging payment products. You will set up clients with ACH Transaction Blocking and Co ID creation and maintenance services. You will also manage access entitlements for new profiles, products/accounts, and tokens for Treasury Service Clients on JPM Access. This role offers the opportunity to engage in data analysis and remediation through strategic uplift and digital solutions, while managing multiple client relationships to support the use of our complex payments products and services. Manage multiple relationships with our clients to help provide support ...

Nelito Systems Ltd is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or cha tConducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials Communicating with customers and internal stakehol...

Detect Technologies is looking for Sr Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or cha tConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeh...

Monitor efficient functioning of the assigned seller flex sites via call, emails and by coordination with field executives Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations Respond to associate queries on real time basis providing education to associates with the goal of achieving first contact resolution and excellent seller experience Drive opportunities for efficiency through daily floor observations Serve as the first point of contact for any seller escalations and ANDON cases Conduct weekly audit on seller cases/ associate activities for performance on quality scorecard and provide coaching to improve perf...

Lead LTE/5G/mMIMO radio network optimization using Huawei tools and platforms like PRS/U2020,SmartCares. Analyze network KPIs, counters, and drive test data to identify and resolve performance issues. Design and implement network strategies to improve coverage, capacity, and quality of service. Collaborate with planning and operations teams to align optimization efforts with business goals. Provide technical leadership in solution design, integration, and validation for Huawei RAN. Support trials and deployment of new Huawei features and software upgrades. Interface with Huawei technical support and R&D teams for issue resolution and feature enhancement. Prepare and present technical reports...

Support in below activities under the guidance of senior ESG data analyst Correct and timely updates of third-party dashboards (e.g., Watershed) with validated ESG data. Assist in the set-up of the ESG third party system (Watershed) Produce and track key performance indicators related to ESG compliance and sustainability performance with the guidance of the senior analyst Contribute to the ongoing development of reporting capabilities, particularly for ESG dashboards and reports. Perform thorough data cleansing activities on raw sustainability datasets to ensure accuracy and consistency. Conduct rigorous data quality checks to identify and resolve anomalies, inconsistencies, and gaps in ESG ...

Ensure the correct and timely updates of third-party dashboards (e.g., Watershed) with validated CSRD data. Assist in the set up of the CSRD third party system (Watershed) Produce and track key performance indicators related to CSRD compliance and sustainability performance. Contribute to the ongoing development of reporting capabilities, particularly for CSRD dashboards and reports. Interpret stakeholder reporting requirements, analyse data, and provide outgoing reports, specifically focusing on CSRD metrics. Perform thorough data cleansing activities on raw sustainability datasets to ensure accuracy and consistency. Conduct rigorous data quality checks to identify and resolve anomalies, in...

Provide L3 support and lead issue resolution for SAP VIM . Must have hands-on experience in VIM implementation within manufacturing companies. Manage configuration, workflows, and integration with SAP MM/FI. Drive functional/technical analysis, testing, and documentation. Collaborate with business users to ensure smooth invoice management processes. Work with cross-functional teams to resolve complex VIM -related issues. Ensure compliance with project SLAs and deliverables.

Experience in Wiring Harness Design. Resolving technical questions on harness design/manufacturing, Verify 2D wire harness drawings and issue resolution document processes. Experience in AutoCAD 2D designing,Creo cabling & Creo Schematic 2D drawing. Technically sound in selecting the electrical commodities such as Relays, Contactors, Cables, Connectors, Converters, Battery selection & Controllers etc. Technical expertise of vehicle schematics development. 3D modeling and drafting in Creo Ptc will be an added advantage. Strong interpersonal skills to work effectively with supplier cross functional teams across the globe. Experience in working with CAN communication modules. Awareness of futur...

Full Stack Developer Python React (7-10 Years) - InApp Full Stack Developer Python React (7-10 Years) Project Location(s): Trivandrum / Kochi / Remote Experience: 7-10 years Mandatory skills- Python, React, DynamoDB, AWS Working hours: 9:00 PM 5:00 AM Job Description Backend Skill Set Mandatory : Python (advanced, Performance-focused development), AWS (expertise in Lambda, DynamoDB, S3, API GW, AWS SAM) 4 to 7 years of hands-on experience in Python development. Solid knowledge and experience with the AWS Stack (Lambda, S3, API Gateway, etc.). Good understanding of DynamoDB data modeling and performance tuning. Familiarity with CI/CD tools and containerization (e.g., Docker) is a plus. Excell...

Fynd is India s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries. Job Summary: We are looking for a dynamic Retail Tech Enabler to drive customer satisfaction, adoption and growth. The ideal candidate will ensure smooth onboarding, issue resolution, and continuous value deli...

Operations Executive Structured Cabling & ICT Projects Experience 1 3 years of experience in ICT operations or structured cabling projects Academic Qualifications Bachelor s degree in Business Administration, Engineering, or IT Looking for a career as an Operations Executive Structured Cabling We are hiring professionals in Mumbai, Delhi, Mohali, and Chandigarh to support structured cabling and ICT project execution. This role is ideal for detail-oriented candidates who want to build expertise in ICT operations, vendor coordination, and service delivery. Key Responsibilities Support day-to-day operations for structured cabling and ICT solutions projects . Coordinate with vendors, consultants...

Responsibilities & Key Deliverables Accountable for 1. Responsible for the Product group delivery to CPH/Platform on behalf of VES technical team respective PV ICE & EV Project. 2. Act as single point of ownership for VES deliveries to Program CPH/ Group CPH/ Vertical Head reviews for the respective PV ICE & EV Project. 3. Work with COE leads/Product heads to leverage COE resources towards delivering the TCP. 4. Collaborate with Program Manager/COE leads/Product heads to achieve TCP targets related to VES GPH3 under the guidance of Delivery head. 5. Ensure timely inputs on Manufacturing feasibility. 6. Ensure adherence to processes and achievement of quality targets for the respective projec...

Responsibilities & Key Deliverables Accountable for 1. Responsible for the Product group delivery to CPH/Platform on behalf of VES technical team respective PV ICE & EV Project. 2. Act as single point of ownership for VES deliveries to Program CPH/ Group CPH/ Vertical Head reviews for the respective PV ICE & EV Project. 3. Work with COE leads/Product heads to leverage COE resources towards delivering the TCP. 4. Collaborate with Program Manager/COE leads/Product heads to achieve TCP targets related to VES GPH3 under the guidance of Delivery head. 5. Ensure timely inputs on Manufacturing feasibility. 6. Ensure adherence to processes and achievement of quality targets for the respective projec...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As a Customer Service Manager, you will be responsible for the customer service team in Global Business Services. You will be responsible for driving customer experience and delivering operational efficiency in key transactional areas that are critical to the success of the business. You will work closely with the wider Thermo Fisher Customer Service organization and commercial teams to ensure great and consistent customer experience for our customers. You will be also responsible for managing team leaders, supervisors and customer service team members to ensure that they are clear on roles, responsibilities and...