3582 Issue Resolution Jobs - Page 4

Customer Service Manager in India, being a part of the Customer Service Organization for Asia. The position will be responsible for the day-to-day operations and supervision of a team of contact center representatives and customer service representatives. Will be part of the Asia customer service leadership team, reporting directly to the Customer Service Manager Asia. MAIN RESPONSIBILITIES Lead a team of customer service representatives to deliver on customer business requests while working to meet or exceed customer experience targets. Lead a team of contact center specialists within the Global Internal Support Team (GIST). Streamline and improve the ways of working, ensuring effective han...

Overall Purpose: Ensure the reliability and continuous operation of AT&T s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configur...

Overall Purpose: Ensure the reliability and continuous operation of AT&T s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configur...

ADP is hiring a Client Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning Are you looking for an inclusive environment with a culture of collaboration and belonging If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADPs front-line for solving clients challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You may provide support using any com...

Overall Purpose: Ensure the reliability and continuous operation of AT&T s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configur...

Overall Purpose: Ensure the reliability and continuous operation of AT&T s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configur...

Work Experience: 10.0 Year(s) To 12.0 Year(s) CTC Salary: Not Disclosed by Recruiter Function: Sales / BD Qualification: 12th / HSC - Commerce; B.Com - Commerce Job Summary We are looking for a motivated and experienced Customer Relationship Manager to lead Customer Relationship Management (CRM), Facility Management, and Hospitality Services within a construction or real estate development environment. The role ensures seamless client engagement, high satisfaction, and smooth post-handover services. Key Responsibilities Customer Relationship Management (CRM) Serve as the primary contact between clients and the project team throughout the construction lifecycle. Build and maintain strong, lon...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-gene...

We are seeking a proven operational leader with experience in managing complex, multi-country payrolls and driving process excellence. This role offers the opportunity to make a significant contribution to Unity s global payroll strategy and operational success. What youll be doing Lead end-to-end payroll operations for multiple EMEA countries (including France, Finland, Denmark, Spain, and the UK), ensuring accuracy, compliance, and timely delivery. Manage and develop a team of payroll specialists, fostering high performance, accountability, and continuous improvement. Partner cross-functionally with HR, Finance, and external vendors to ensure seamless payroll execution, strong governance, ...

NoC Engineer L1 Support Overall 2- 3 years of experience in spanish language Key Responsibilities: Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalate L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-te...

Must have 4-6 years of experience as PeopleSoft HCM Techno-functional Consultant, preferably with experience in Global Payroll and Absence Management. Provide end to end support for PeopleSoft Global Payroll UK, including payroll run monitoring, issue resolution, and supporting payroll operations. Troubleshoot and resolve payroll calculation errors, retro-pay issues, and element configuration problems. Collaborate with functional teams to gather requirements and implement payroll enhancements or statutory updates. Hands-on experience with Peopletools like Application Designer, Application Engine, PeopleCode, Component Interface, and Integration Broker. Participate in system testing, includin...

We are looking for a skilled Assistant Front Desk Manager to join our team at Conrad Pune, with 4-6 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and coordinate the activities of front desk staff, including receptionists and concierges. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments, such as housekeeping and maintenance, to ensure smooth room preparation and issue resolution. Maintain accurate records of guest transactions, including registration forms and billing information. Implement effective commu...

Your role and responsibilities In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations. In this role, youll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: #Li-OnsiteThis role is contributing to the Electrification business in Smart Power division at Vadodara, India. You will be mainly accountable for: Acting as point of contact f...

We are seeking an experienced SAP SuccessFactors Time Off Consultant with 812 years of professional experience to join our growing SAP HXM practice. The ideal candidate will have deep functional and technical expertise in SAP SuccessFactors Employee Central Time Off , with hands-on configuration experience across global implementations. The role also involves exposure to RBP (Role-Based Permissions) and People Analytics (Story Reports) . This consultant will work with international clients, including support during USA time zones , and must be open to rotating shifts . Key Responsibilities: Lead configuration, implementation, and support activities for SAP SuccessFactors Time Off module acro...

Your Impact: As a Lead Software Engineer, your mission will be to use latest technology to develop complex module/component design, automate and maintain an efficient, flexible, and fault-tolerant cloud solutions. You should be highly motivated and talented engineer with a strong desire to learn and grow your skills in developing the solutions for cloud offerings and deployment. You will be responsible for all aspects of the development, load balancing and disaster recovery etc. and work continuously with cloud solutions. What the role offers: Designs enhancements, updates, and programming changes for portions and subsystems of application software, utilities, databases, and Internet-related...

Role & responsibilities Role: Supplier Quality Assurance-Electronics Responsibilities: Vertical Responsibilities: Electronic parts compliance to specification. Electronic parts Issue resolution New models Quality (RAR-Run at rate, DRBFM, PRBFM) Standardization / 20 Basic Quality systems Vendor audits/ reviews Horizontal Responsibilities: Ability to develop electronic components of EV battery /EV motors /Speedo meters/head lamps /Tail lamps/Motor control Units /DC DC converters/BMS /ECU/VCU/TCU Control of IPO Documents Identify improvement points in process and make process more robust Preferred candidate profile Knowledge of Software's like Altium for DFM Should have good knowledge on best p...

looking Java developer for a software company. having strong communication skills, strong work exposure in Core java, Advance java, Eclipse, Spring technologies. the candidate will be a Team player. Self-motivated. Required Candidate profile Prepare, Maintain and schedule sprints/release related development tasks. Establishing and Maintaining Design of Application & Database. Issue Resolution, Error Debugging and software support,

looking Java developer for a software company. having strong communication skills, strong work exposure in Core java, Advance java, Eclipse, Spring technologies. the candidate will be a Team player. Self-motivated. Required Candidate profile Prepare, Maintain and schedule sprints/release related development tasks. Establishing and Maintaining Design of Application & Database. Issue Resolution, Error Debugging and software support,

Key responsibilities Client relationship management: Act as the main point of contact, build strong relationships, and act as a trusted advisor to clients and stakeholders. Client needs and satisfaction: Understand client needs, develop and implement strategic plans to meet them, and take initiatives to increase customer satisfaction and retention. Internal coordination: Liaise with internal teams (sales, marketing, project management) to ensure the successful and timely delivery of products or services that meet client objectives. Account growth: Identify and pursue new business opportunities within existing accounts, upsell products and services, and contribute to sales quotas. Reporting a...

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement soluti...

Looking for a Help Desk Call Coordinator to manage & coordinate incoming IT service requests & ensure timely resolution. The ideal candidate act as the first point of contact for users, log incidents, and track the progress of tickets until closure.

Pro Arch is on the lookout for a talented Senior Project Manager to lead our dynamic teams in delivering cutting-edge technology solutions. In this role, you will spearhead projects that bridge the gap between innovation and execution, ensuring our clients receive exceptional service and results. Your expertise in project management will guide the process from conceptualization through to delivery, all while fostering a collaborative environment that aligns with our clients business objectives. If you are a strategic thinker with a proven track record of successful project implementations, we encourage you to apply and join us in shaping the future of technology. Key Responsibilities: Overse...

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions and solutions provided. Requirements: Minimum 1 year of experience in a technical voice support role. Strong troubleshooting experience in Microsoft Office 365 products . Excellent spoken and written communication skills. Strong interpersonal skills and customer-handling ability. Willing to work in night/US shifts .

Roles and Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner Resolve customer queries, issues, and complaints effectively and promptly Provide accurate information about products/services, company policies, and procedures Record all interactions and follow-up actions in the CRM system Meet individual and team performance metrics (e.g., call handling time, customer satisfaction) Escalate unresolved or complex queries to the appropriate departments Stay up-to-date with product knowledge, system updates, and process changes Maintain a positive and empathetic attitude toward customers at all times Ensure compliance with company standards, security...

Roles and Responsibilities: Customer support profile involving interaction with customers through inbound and outbound calls Resolve customer issues and ensure satisfaction through voice-based assistance Desired Candidate Profile: Freshers or candidates with a minimum of 6 months of experience in international voice process (mandatory) Only customer service experience considered International voice background preferred Qualifications: Any Graduates / Any Post Graduates with certificates / Any Undergraduates