3582 Issue Resolution Jobs - Page 39

Revenue Lifecycle Management: Develop and manage strategies to increase customer retention, improve upselling and cross-selling efforts, and reduce churn. Work closely with customer success to ensure a smooth transition from sales to customer onboarding and retention. Continuous Improvement: Continuously evaluate the effectiveness of revenue operations processes and identify opportunities for improvement. Stay up-to-date on industry trends and best practices to enhance the effectiveness of the team. Cross-Departmental Collaboration: Partner with sales, marketing, customer success, and finance teams to align processes and improve revenue generation. Ensure smooth communication and cooperation...

Customer Services & Quality Control Professional Experience & Responsibilities: Role Focus: Manage customer support functions, ensuring service quality, compliance, and customer satisfaction. Key Responsibilities: Handle functions/SLAs of Customer Support and maintain quality standards. Act as the primary point of contact for members and trading participants. Address and resolve their queries and issues related to trading, technology, and operations promptly and professionally. Log, track, and manage all incoming queries through various channels (phone, email, and visits). Ensure a timely and effective resolution and escalate complex issues to the appropriate internal teams when necessary. A...

Job Description : At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless Onboarding & Adoption . Facilitate smooth transitions from implementation to ongoing use by working closely with the implementation team and customers. . Keep a pulse on account readiness and milestones to ensure customers get the most from our solutions.Drive User Engagement & Adoption . Track product usage and user engagement to identify areas where customers...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

1. Knowledge in Telecom domain with 5G/3G/LTE/IMS/ VoLTE/VoWifi on UE(Any one is fine) 2. Strong hands on experience in RIL and Modem issue analysis, Bug fixing and testing- SDLC and STLC issue resolution model 3. Hands on experience on Anritsu Simulators for debugging and replicating issues 4. Working experience on Qualcomm modem chipset and architecture 5. QC Tools knowledge (QXDM/QCAT/QPST) 6. Good programming Knowledge in C/C++ 7. Knowledge in SCM Tool chain (i.e. Git/Gerrit/Repo ) and build tools( Jenkin) & JIRA. 8. Knowledge of 3GPP standards, RFC and GSMA for NR/LTE/VoLTE/Vowifi/vonr(Any one is fine) 9. Effective and efficient communication with knowledge sharing and status reporting ...

Position: Employee Data Management (EDM) Agent Reports to: EDM Lead/Manager Position Summary: As the US EDM Agent, you will play an essential operational role in supporting employee data management activities, ensuring accuracy, efficiency, and compliance with established protocols. Reporting to the EDM Lead/Manager, you will handle ticket processing, manage the ticket queue, respond to queries, and support the team in maintaining service-level agreements (SLAs) for EDM. You will also contribute to weekly and monthly reporting and participate in daily huddles to align on team priorities. Primary Responsibilities: Ticket Processing & Queue Management: Process employee data management tickets ...

In the HPE Hybrid Cloud, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, GreenLake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us to redefine whats next for you. What Youll Do Act as a senior-level network and system expert to define and lead enterprise storage product efforts. Design and develop products requiring in-depth knowledge of device driver development and Linux internals . Design, specify, and lead the implementation of plat...

Bachelor s Degree in Instrumentation, Electrical, Electronics, or Electronics & Communication Engineering. Minimum 3 years of experience in control system hardware engineering, preferably in the Power domain. Assist in understanding process and system requirements to develop hardware engineering deliverables. Design and Engineer System, Marshalling, and Relay Panels. Prepare and validate: General Arrangement (GA) and Internal Arrangement (IA) drawings Heat load calculations for panel sizing and ventilation I/O assignment, ICS, FG Grouping, loop templates, Cable schedules, termination details, and grounding layouts and etc Generate system architecture and hardware layout drawings. Ensure all ...

We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction Required Candidate profile Graduate in any discipline; preferred: specialization in business, communication, or related fields Strong verbal and written communication skills in English (regional language proficiency is a plus)

As an SAP Basis Administrator within the SAP CoE team, you will play a critical role in managing and optimizing our SAP ECC and S/4HANA environments. This role requires deep expertise in SAP Basis administration, system monitoring, performance tuning, upgrades, and coordination with service providers. You will be responsible for ensuring high system availability, security, and compliance with SAP best practices while supporting ongoing projects such as S/4HANA implementations, upgrades, and Rise with SAP initiatives. You will collaborate closely with functional leads, solution architects, and external implementation partners to deliver high-performance, scalable, and future-ready SAP solutio...

About Lowe s Lowes Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowes operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowes supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. About Lowe s India: At Lowes India, we are the enablers who help create an enga...

We are looking for an Application Support Manager to lead a team responsible for maintaining, troubleshooting, and improving enterprise applications. The role involves ensuring smooth operations, optimizing support processes, and collaborating with IT and business teams Key Responsibilities: Lead and mentor the application support team to ensure seamless operations. Develop incident management and escalation processes to maintain SLAs. Work closely with development and infrastructure teams for issue resolution. Monitor system performance and implement proactive measures. Improve documentation, knowledge base, and self-service support tools. Analyze support trends and drive automation to redu...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office...

Job Description: Essential Job Functions: Support architecture projects and initiatives under the guidance of senior architects. Collaborate with solution architects to deliver technical solutions that meet project requirements. Assist in implementing architectural standards and guidelines. Participate in technology evaluations and make recommendations. Learn and develop architectural skills with guidance from senior team members. Participate in problem-solving and issue resolution. Work effectively in a team, contributing to project success. Maintain clear and effective communication with team members and stakeholders. Basic Qualifications: Bachelors degree in a relevant field or equivalent...

Experienced Hardware Engr E&E components Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents...

A professional with strong knowledge of trading back-office operations to join our Product Implementation Support team. The role involves working closely with clients, business stakeholders, and technology teams to support the implementation, customization, and rollout of trading and post-trade solutions. The ideal candidate will have hands-on experience in trade lifecycle, settlements, reconciliations, corporate actions, and regulatory reporting, with the ability to translate business needs into system configurations and functional solutions. Key Responsibilities: Act as a subject matter expert (SME) for trading back-office processes, including trade capture, confirmation, clearing, settlem...

Skills: 3-5 Yrs Azure solution architect, Implementation desing, architect, migration, Application development and deployment, Azure Architect Certitifcation is mandate JD: Azure principal Cloud Architect Azure cloud architect will architect and design Azure landing zone, collaborate with Azure SMEs and provide oversight during implementation and guide in issue resolution. 3-5 Yrs Azure solution architect, Implementation desing, architect, migration, Application development and deployment

Work closely with account management/customers to develop a workable fluid flow system layout and to identify and resolve system-level issues. Act as engineering face to customer. Work closely with manufacturing team and customer to finalize design which is feasible to manufacture. Generate/maintain detailed models of designs and system level Bill of Materials. Generate specifications for product (2D prints, Engineering specifications, etc) Initiate and coordinate the technical support work (including mechanical design, FEA and CFD analyses, acoustical, flow and vibration testing, drafting, prototypes, etc.) required to develop system components against technical profile deliverables. Work c...

Role Overview: As the Global Configurator Governance & Data Specialist at Hitachi Energy, your primary responsibility is to define and implement governance practices around product configurators. You will oversee the maintenance and accuracy of configuration data, including product specifications, costing, and pricing, playing a pivotal role in ensuring the smooth operation of product customization processes. Your duties will involve both configuration governance and master data management. Key Responsibilities: - Define and Implement Governance: Develop and enforce robust governance practices around product configurators. - Configuration Management: Oversee the maintenance and accuracy of c...

As a member of the Customer Success team at LeadSquared, your role is crucial in driving our growth and ensuring customer satisfaction. You will be responsible for nurturing customer relationships, guiding them through onboarding, adoption, and helping them achieve their business goals using our platform. **Key Responsibilities:** - **Seamless Onboarding & Adoption** - Facilitate smooth transitions from implementation to ongoing use by collaborating with the implementation team and customers. - Monitor account readiness and milestones to ensure customers maximize the benefits of our solutions. - **Drive User Engagement & Adoption** - Track product usage and user engagement to identify areas ...

JD is as follows: Monitor application health status closely (since it s Oil and Gas project, need to monitor customer assets (oil wells) closely. If noticed any issues with the assets, immediately take necessary action to fix the issue). Prioritize the issue (P1, P2, P3 and P4). Able to work on multiple projects/applications at the same time. Coordinate with multiple teams during P1/P2 issues for resolving the issue ASAP. Help resolve application issues for the customer efficiently and effectively. Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat and email communication channels. (Understanding of US English accent...

Key Responsibilities : Lead end-to-end delivery of complex software/AI projects, ensuring scope, timeline, and quality objectives are met. Manage project lifecycle: initiation, planning, execution, monitoring, and closure. Gather and analyze business requirements and map them to technical use cases. Collaborate with internal stakeholders, engineering, and customers to define project plans and deliverables. Oversee integrations with CRMs, APIs, and third-party platforms. Ensure smooth deployments on cloud environments, considering scalability, networking, and security. Conduct customer meetings, manage expectations, and handle change requests effectively. Proactively identify risks, issues, a...