2568 Issue Resolution Jobs - Page 38

As a Business Systems Integration professional at Google, you will play a crucial role in enhancing internal business processes and ensuring the smooth implementation of technical solutions for supply chain management. Your responsibilities will include collaborating with internal business teams to architect and lead the system vision, driving the technical and architectural strategy, and defining best practices for solution design and development. With a minimum qualification of a Bachelor's degree in Computer Science, Engineering, or relevant field, along with 5 years of experience in supply chain management systems solutions design and project management, you will bring valuable expertise...

As a VIP Customer Service Associate for a Gaming Process, your primary responsibility will be to interact with VIP customers on a daily basis and address all their issues through phone, social media, and chat channels. You will actively engage customers on social media platforms to promote participation in upcoming sales events. Building strong relationships with customers, identifying and resolving issues promptly, and engaging with VIP players individually to drive sales and enhance customer retention will be key aspects of your role. You will also be responsible for moderating forums, monitoring social media accounts, analyzing Beta feedback, and ensuring a high level of customer satisfac...

Your Impact: As an Application Production Support Lead, you will play a crucial role in overseeing and managing the production support for customer applications. Your responsibilities will include handling a range of issues from critical to low priority, providing 24x7 support for customer applications, monitoring application performance, and ensuring high availability and performance. You will be the primary point of contact for production support issues, conducting root cause analysis, coordinating with development teams, and deploying fixes as required. Additionally, you will lead a team of production support engineers, provide guidance and support, conduct training sessions, and ensure a...

As an Infoscion, your main responsibility will be to interact with clients to ensure quality assurance, resolve issues, and maintain high levels of customer satisfaction. You will be involved in understanding requirements, designing, validating architecture, and delivering service offerings in the technology domain. Project estimation, solution delivery inputs, technical risk planning, code reviews, and unit test plan reviews will also be part of your tasks. Your role will involve leading and guiding teams to develop high-quality code deliverables, ensuring knowledge management, and adhering to organizational guidelines and processes. You will play a crucial role in building efficient progra...

As a Sales Manager, you will be responsible for identifying and targeting opportunities in industries such as construction, infrastructure, commercial facilities, oil & gas, and mission-critical sectors. Your primary tasks will include developing strategic sales plans, generating leads, drafting proposals, negotiating agreements, and closing deals for DG sets (ranging typically from 20kVA up to 1500kVA) and OEM spare parts. It will be essential for you to monitor industry trends, competitive offerings, and regulatory changes to stay ahead of the market. Your role will involve using market intelligence to refine product positioning, pricing strategies, and identifying new business segments or...

As a Senior Incident and Problem Manager at FIS, you will play a crucial role in providing 24x7 support for incidents within a production environment, ensuring that service level agreements are met to support clients" critical business requirements. You will act as the focal point for incident review and escalation when necessary, working across various product lines and engaging with different levels of management on a daily basis. Your familiarity with the ITIL framework will be essential as the Incident Management process feeds into the Change and Problem processes. Your responsibilities will include developing, coordinating, and promoting incident management activities across the enterpr...

As the Head of Operations for the Managed Services vertical at MitKat Advisory Pvt. Ltd., you will play a crucial role in overseeing the staffing and operations functions of the organization. MitKat Advisory Pvt. Ltd. is a well-established Consulting firm with a strong presence in India, Singapore, London, UAE, and Indonesia. Your primary responsibility will be to ensure the smooth functioning of the operations, create a positive work environment, and drive the efficiency, success, and growth of the team members. Your key responsibilities will include: - Talent acquisition, onboarding, and HR operations such as attendance, leave management, and data accuracy. - Ensuring compliance with backg...

You are a highly motivated and experienced Oracle Global Trade Management (GTM) Techno-Functional Consultant sought to join our team. You will possess a strong blend of functional and technical skills in Oracle GTM, along with working experience in OTM, transportation management, cloud migration, and the global trade domain. Leadership experience in end-to-end GTM implementations is essential. Your responsibilities will include leading or supporting full-cycle Oracle GTM implementations (minimum of 3 as a Functional/Solution Lead), performing feasibility analysis, designing quick POCs, and recommending solutions on GTM. You will conduct gap analysis, propose and design workarounds or custom ...

The Team Leader - ESSCO will lead the sales team in positioning Essco as a prominent brand in the value market segment. This pivotal role involves strategic oversight and hands-on management to drive revenue growth across Essco's product lines, such as faucets, sanitaryware, cisterns, and H.W.S. You will be responsible for personally managing key Regional Distributors (RDs), ensuring effective sales team training, and achieving significant dealer expansion. Your role will involve executing market strategies, enhancing dealer performance, and guiding a high-performing team to surpass targets. You will oversee and motivate the Essco sales team to achieve or surpass revenue objectives for all p...

As a Male Supervisor located in Satna, Madhya Pradesh, you will be responsible for supervising daily operations and ensuring efficient workflow. Your role will involve handling data entry tasks, overseeing junior staff, and maintaining client relationships through in-person, phone, and email communications. Additionally, you will be required to manage records, resolve client issues promptly, and collaborate with other departments for operational support. The ideal candidate should have a minimum of 1 year of supervisory experience and hold a graduate degree. Proven expertise in client servicing, account management, or a related field is desirable for this position. This is a full-time role w...

You will be responsible for managing and supervising civil construction projects from start to finish. This includes reviewing and interpreting project plans, blueprints, and specifications, as well as coordinating with subcontractors, engineers, and architects to ensure project success. Your role will also involve monitoring construction progress and quality standards on-site, implementing safety protocols, and ensuring compliance with regulations. Additionally, you will be tasked with preparing progress reports and communicating project status to stakeholders. To excel in this position, you should have proficiency in construction management software such as AutoCAD and expertise in facade ...

As a Sales Manager at Eppendorf, you will face various challenges that will require your expertise and skills to overcome. It is essential for you to have knowledge of Tenders and Incoterms, along with effective communication skills to engage with customers regularly and build strong business relationships with key decision makers. Understanding Business to Business (B2B) practices will be crucial in your role. Developing a comprehensive understanding of Eppendorf products, projecting professionalism, integrity, and trustworthiness in all your interactions, and providing support and insights to colleagues are key aspects of your responsibilities. You should excel in problem-solving and issue...

We are looking for a highly skilled Workday Finance Consultant to provide support and optimization for Workday Financial Management applications, specifically focusing on Record to Report, Contract to Cash, and Financial Integrations. The ideal candidate will possess a strong expertise in Workday Finance configuration, troubleshooting, and business process improvements. Your responsibilities will include: - Expertise in Financial Modules like Contract to Cash and Record to Report - System Configuration & Support: Configuring and maintaining Workday Financials, including business processes, security, and reporting. - Business Process Optimization: Collaborating with finance teams to enhance w...

As an IRDA Trainer - Insurance located in Gurgaon - Sec 44 with a 6 Days Working schedule (Day Shift), your primary requirement is to possess the following skills: Required from Insurance Sales training background for IRDAI Trainer. Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching. Ability to communicate and resolve issues that affect Performance Criteria. Ability to handle escalations from employees. Ability to escalate issues to their supervisor or other internal departments. Demonstrated language fluency in Eng...

As a Medical Auditor, you will be responsible for managing relationships and engagements with clients. This includes conducting regular check-ins and business reviews to evaluate progress, collect feedback, and nurture long-term client relationships. You will also be tasked with swiftly identifying and resolving client issues, working closely with internal teams for escalation and ensuring timely resolutions. Effective collaboration and communication are key aspects of this role. You will need to uphold strong cross-functional communication by sharing insights, performance metrics, and client feedback through consistent reports and updates with both internal stakeholders and clients. By main...

As the Principal SAP CS / S4 Hana Public Cloud Services Expert Consultant within the Schneider Digital / End to End Customer Relationship practice, you will play a crucial role in designing and delivering E2E ERP solutions to support the business transformation for the bFS program related to service execution. Your responsibilities will include collaborating closely with the Services business and Line of Business team to design E2E ERP and S4 Hana public cloud solutions. You will ensure that business requirements are effectively captured and that the newly defined solutions cater to the needs of various countries while being scalable and globally applicable. Supervising the implementation an...

As an Operations & Client Outreach Intern at our company, your primary responsibility will be to manage calls, coordinate with vendors and event organizers, resolve product-related issues, and support daily operations. The ideal candidate for this role is confident in communication, adept at multitasking, and comfortable with cold calling. Proficiency in MS Office and the ability to handle client-facing tasks are essential for this position. Your key responsibilities will include handling incoming and outgoing calls related to events and button services, cold calling event organizers, societies, and companies for lead generation, coordinating with vendors for services, logistics, and issue r...

As an Architectural Project Manager at Credeb Advisors LLP, you will be responsible for managing and overseeing architectural projects from design development to construction administration. Your role will involve supervising and mentoring junior architects and designers, offering guidance and feedback on their project work. You will also play a key part in developing and refining architectural designs, encompassing schematic design, design development, and construction documentation. Effective communication with clients is a crucial aspect of this role, where you will be expected to present design concepts and address any project concerns that may arise. Additionally, you will be responsibl...

You are invited to join a dynamic team that provides Operational Support for Digital applications, including Online & Mobile Banking (OMB/OLB), Customer Relationship Management (CRM) Pega, and Account Opening (AO) platforms. As a skilled professional with 6+ to 8 years of experience, your role will involve ticket management, system monitoring, issue resolution, and collaboration to ensure optimal application performance. You will also serve as a Subject Matter Expert (SME), leading initiatives, improving processes, and ensuring system uptime. Your primary responsibilities will include 24/7 monitoring of digital applications to maintain system health and performance. You will perform daily sy...

As a Customer Assistance representative, you will be responsible for providing prompt and courteous assistance to customers through various communication channels such as phone, email, etc. Your primary duties will include addressing inquiries related to bookings, reservations, schedules, fares, and other transportation-related matters. Your role will also involve investigating and resolving customer issues and complaints in a timely manner. You will collaborate with internal and external departments, such as Carriers and the Warehouse team, to resolve complex issues and ensure customer satisfaction. In terms of Booking Management, you will need to prioritize carrier partners while booking c...

You will be responsible for managing the day-to-day operations of software delivery, ensuring that projects are completed on time and within predefined standards and budget constraints. You will need to lead Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to promote continuous improvement within the team. Additionally, you will be in charge of owning and prioritizing the product backlog, ensuring that the team focuses on high-impact tasks and that all items are well-defined. As a leader, you will motivate and guide a team of software developers, QA engineers, and UX/UI designers to achieve high performance and meet project deadlines. You will col...

We are seeking a highly motivated Support Operations Lead with around 3 years of experience to join our team in Hyderabad. As the Support Operations Lead, your primary responsibilities will include managing a team of AI Trainers, ensuring the team meets productivity targets, and upholding high standards of content quality. This role necessitates strong interpersonal skills, proficiency in coaching and providing feedback, and excellent client relationship management. You will be tasked with leading, mentoring, and overseeing a team of 15+ direct reports to ensure high performance and motivation levels. Monitoring productivity targets, maintaining consistent quality standards for content creat...

The Customer Service Representative role in the Finance entity provides first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, and other Consumers. You will ensure timely and accurate responses with a high level of customer satisfaction. This is a 24/7 support role with a flexible schedule. As a Customer Facing (CF) CSR, you will have a broad understanding of Customer Service processes to achieve a high percentage of first contact resolution and manage customer expectations through various contact channels. You will be the primary contact for BP telephone-based enquiries from Key Customers. You...

As a candidate for the position, your responsibilities will include staying informed about the RF testing industry and key market players such as Rohde & Schwarz, Keysight, and LitePoint. It will be essential to analyze customer needs and emerging trends in wireless testing, power solutions, and manufacturing to better understand the market landscape. Your role will involve identifying and engaging potential customers, comprehending their technical and business requirements. You will be responsible for promoting and expanding wireless communication testing equipment in India, thereby enhancing brand awareness and market penetration. Additionally, conducting on-site demonstrations, installati...

You will be responsible for responding to customer inquiries via email, chat, and social media. Your duties will include assisting customers with product-related queries, order tracking, and issue resolution. Additionally, you will be expected to collect feedback and provide insights to improve the overall customer experience. It will be essential for you to work closely with the operations and marketing teams to enhance customer satisfaction. You will also be required to maintain accurate records of customer interactions and follow up as necessary. The company you will be working for is India's first semi-permanent hair color brand. They are the manufacturer and seller of the products, oper...