3582 Issue Resolution Jobs - Page 37

As a member of the DQM team within Citi's Analytics Information Management (AIM) community, you will play a crucial role in driving data-driven transformation across the organization. Your primary responsibility will be to manage the implementation of data quality measurement programs in the retail consumer bank on a global scale. Key areas of focus include: - Regulatory Support: Executing business data quality measurements in alignment with regulatory programs such as CCAR and AML - Metrics Design: Identifying critical data elements, designing data quality rules, and testing and validating these rules - Data Governance: Standardizing data definitions and ensuring consistency in measurements...

Job Description Job Title:Account Lead Operations Location:Whitefield, Bangalore Job Type:Full-Time Experience:35 Years Apply at:[HIDDEN TEXT] Job Overview We are seeking a proactive and client-focusedAccount Lead Operationsto join our Support Operations team. In this role, you will oversee end-to-end client relationship management, resolve operational issues, and ensure timely case deliveries within defined Turnaround Time (TAT). You'll be the primary point of contact between clients and internal departments. Key Responsibilities 1.Client Relationship Management Build and nurture strong, long-term relationships with clients. Understand client objectives, expectations, and operational needs....

Sharpflux Technologies is looking for Project Lead / Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and bu...

Customer Onboarding and Engagement Assist the Customer Success Manager in onboarding new clients, ensuring seamless adoption and integration of the product. Conduct comprehensive product training sessions to help customers maximize the value of the platform. Serve as the customers first point of contact, acting as their advocate and champion. Customer Support and Issue Resolution Respond promptly to customer queries, provide resolutions, and offer expert guidance. Coordinate with the backend team to report and resolve product-level bugs. Use remote support software like Anydesk or TeamViewer for troubleshooting. Handle escalations effectively through client meetings, adhering to established ...

Advanced NPI Investigations: Conduct various investigations related to NPI. Audits: Participate in machine safety and service audits, virtual builds, and provide Visview support for virtual audits. BOM Management: Create and update top-level BOMs, review cost configurations, and ensure compatibility. Provide BOM expertise to various teams. Build Support: Develop Visview models, support GC series BOM, participate in design reviews, and manage/release various specifications and charts. Issue Management: Detail and release DCAs and manage issue resolution. Layout Management: Conduct GM model updates, create Visview layouts, and provide layout support for BIQ. Marketing Materials/Pricelist: Supp...

Role: Seller Support Location: Hyderabad Role & Responsibilities : 1. Language Proficiency: * Fluent in verbal and written English with a neutral accent, suitable for global communication. • Strong grasp of English grammar, sentence structure, and vocabulary to ensure clarity and professionalism across all channels. 2. Channel Flexibility and Adaptability: * Fully trained and able to seamlessly operate across email, chat, and voice support. * Ability to switch between channels based on business needs while maintaining quality and tone consistency. 3. Customer Handling Skills: * Demonstrated active listening, empathy, and customer-first approach. • Skilled in Customer support and Issue resolu...

Guhring India Pvt Ltd is looking for Manager - Technical Support to join our dynamic team and embark on a rewarding career journey Team Leadership:Lead and manage a team of technical support professionals, including hiring, training, and performance management Set team goals and performance targets, and ensure they are met Customer Support Strategy:Develop and implement a technical support strategy that aligns with the organization's goals and customer service standards Define and monitor key performance indicators (KPIs) to measure the effectiveness of the support team Technical Expertise:Maintain a deep understanding of the organization's products or services, as well as the technology and...

Design and implement electrical infrastructure and automation systems. prepare and review SLDs, load schedules, panel specs, lighting layouts and power distribution schemes. Coordinate with civil, mechanical, automation, QA, and EHS teams to ensure integrated project execution. Track progress against project timelines and proactively resolve execution bottlenecks to ensure timely delivery. Manage vendors and contractors, ensuring quality control, safety compliance, and cost-effectiveness. Oversee commissioning of electrical systems HT/LT panels, transformers, DG sets, UPS, fire alarms, and BMS interfaces. Maintain electrical documentation and support during regulatory inspections and audits....

You ll handle initial inquiries from law enforcement, manage requests for information, and ensure compliance with legal protocols, helping to facilitate effective investigations at their earliest stages. To be successful as a "Analyst PLU", you will need the following: Strong attention to detail, with the ability to manage and analyze large volumes of complex information. Proven ability to work under tight deadlines and making timely decisions. Solid experience in analytics, ideally within a controlled environment. Some other highly valued skills may include: Familiarity with Barclays systems, especially ServiceNow and Full Serve, is advantageous but not essential. Experience in professional...

The Associate Professional, Cash Management & Treasury Operations job performs basic and routine processes to maintain an optimal funding position for the organization. Under close supervision, this job partners with other team members to ensure funding time frames are met, transactions are settled and internal controls are adhered to. Key Accountabilities GLOBAL FUNDING ACTIVITIES: Performs basic and routine activities to ensure global funding needs are met, including trade confirmations, settlements, reconciliations and collation of regional funding positions. ISSUE RESOLUTION: Applies basic industry knowledge and supports internal partners to resolve funding issues in support of organizat...

SAP DRC Expert Senior Consultant We are seeking a highly skilled SAP DRC Specialist with extensive experience in E-invoicing & E-Reporting. The ideal candidate will be responsible for leading implementation of SAP Digital Compliance and E-invoicing solutions to ensure compliance with global regulatory requirements. This role involves working closely with cross-functional teams to streamline invoicing processes and enhance overall efficiency. Key SAP DRC Implementation Lead the implementation and maintenance of SAP Digital Compliance solutions, ensuring compliance with local and international regulations. E-invoicing Solutions Develop and manage E-invoicing and E-Reporting solutions, integrat...

We are looking for an experienced Oracle Account Reconciliation (ARCS) to lead the design and implementation of Reconciliation & Matching solutions across financial and operational domains and should be able to collaborate with finance and IT teams to streamline reconciliation processes, ensure compliance, and deliver scalable solutions. Key Design and implement a comprehensive account reconciliation (Oracle ARCS) solution Configure reconciliation profiles, formats, match types, Reconciliation rules and workflows Implement workflow automation, aging rules, and structured reconciliation timelines to support accurate and timely financial close Manage data integration from various source system...

We re looking for professionals with expertise in Project Management for our Learning Solutions Services team . This is a fantastic opportunity to be part of a leading firm. Your key responsibilities Plan, schedule, track and manage overall project execution Effective management of project metrics such as effort, schedule, product and process quality etc. Analyze and manage stakeholder expectations Facilitate best practices in project management to comply with the firm s standards Effective risk management Manage project against set standards and processes Successful project issue resolution (internal and external) Manage multiple, simultaneous projects end-to-end Manage project billing, uti...

Guhring India Pvt Ltd is looking for IT Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal st...

Goel Ganga Developments is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordina...

Creatabar is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the devel...

Analyse the project test requirements & document test scenarios. Raise clarifications & get it clarified from BAs/Customers Derieve Test Scenarios, Develop Test cases, Execute Test cases, review test cases prepared by junior and peers, report Testing status and also create & execute automated scripts. Assist Test Leads on Test Estimates, Strategy & Planning, monitoring progress and timely delivery Participate in DRB meetings, team meetings and customer calls to provide clarifications or issue resolutions Ideas for automation, process improvement (Project/Unit/Org), productivity improvement or develop accelerator/tools/macros Adhere to SLK and Project related processes, Security guidelines, p...

We are seeking an experienced ETL Developer to provide hands-on technical support, troubleshoot issues, optimize ETL performance, and ensure best practices in data integration. The ideal candidate will have strong Informatica and SSIS expertise , along with experience in cloud environments and automation tools . Key Responsibilities: Troubleshoot and resolve ETL-related issues while enforcing best practices and policies. Monitor and perform routine system tests , reporting results and identifying potential improvements. Identify opportunities for continuous optimization and performance tuning . Contribute to and generate regular status reports . Work closely with third-party vendors for ETL-...

We are looking for a Senior Java Full Stack Developer with 8+ years of experience in enterprise-level J2EE web application development and support . The ideal candidate will have expertise in Spring Boot, Microservices, and ReactJS , along with experience in MarTech integrations and cloud platforms like Pivotal Cloud Foundry (PCF) . Key Responsibilities: Full Stack Development Hands-on development and support for enterprise-level J2EE web applications . Design, develop, and unit test Microservices and Micro Frontend Apps . Work with Spring Boot, ReactJS, and cloud technologies . MarTech Integration & Product Evaluation Analyze and evaluate MarTech products/tools/APIs (e.g., Workfront, CI Hub...

Job Summary: We are seeking an experienced Salesforce Project Manager with 10+ years of expertise in Salesforce.com project management, design, and development . This role is crucial for optimizing the Salesforce platform to drive enterprise-wide CRM strategies, enhance customer engagement, and improve business efficiency. The ideal candidate will lead Salesforce implementation, customization, and security initiatives , while managing a high-performing Salesforce team. Key Responsibilities: CRM Strategy & Leadership: Develop and execute CRM strategies to support internal and external business growth campaigns. Provide regular performance reporting and insights to key stakeholders. Lead the e...

Job Description: We are seeking an experienced SAP CO/COPA Consultant to provide day-to-day support for SAP Controlling (CO) and Profitability Analysis (COPA) users while ensuring seamless integration with related modules. The ideal candidate will have strong expertise in SAP CO/COPA configuration and cross-functional collaboration with PP, MM, PM, and SD teams . Key Responsibilities: Serve as the primary support for SAP CO/COPA end-user requests, ensuring timely issue resolution. Perform SAP CO/COPA configurations for standard SAP solutions. Collaborate closely with PP, MM, PM, and SD teams to set up and optimize process integration . Troubleshoot system issues, analyze root causes, and imp...

Job Description: We are looking for a highly skilled IT Support Specialist to provide technical support, system monitoring, and issue resolution across multiple IT services. The ideal candidate will be responsible for troubleshooting, enforcing best practices, and ensuring seamless IT operations while working closely with internal teams and third-party vendors. Key Responsibilities: Troubleshoot and repair IT issues , while developing and enforcing best practices and policies . Monitor and conduct routine tests on assigned systems, reporting results and performance metrics. Identify and implement continuous improvement opportunities to enhance IT service efficiency. Contribute to and produce...

Key Responsibilities: Technical Support & Troubleshooting: Identify, troubleshoot, and resolve technical issues across multiple services. Implement and enforce best practices and IT policies . Provide hands-on technical support in a fast-paced, demanding environment. System Monitoring & Maintenance: Monitor assigned systems and perform routine testing . Identify areas for continuous improvement and recommend optimizations. Document and report test results and system performance metrics . Vendor & Stakeholder Management: Manage 3rd party vendors to ensure service delivery and issue resolution . Escalate non-delivery issues in a timely and structured manner. Project Collaboration & Customer En...

Job Description: We are seeking a skilled IT Support Engineer to provide technical assistance and troubleshooting for new joiners and end-users on Windows and MacOS systems . The ideal candidate will have expertise in hardware setup, software installation, network configuration, and IT security . Key Responsibilities: System Setup & Configuration: Install and configure laptops (Dell, HP, MacBook) , operating systems, software, networks, and printers for new employees. Troubleshooting & Issue Resolution: Diagnose and resolve hardware, software, and network-related issues for both Windows and MacOS users. Technical Support: Provide remote and on-site support for Microsoft products (Outlook, Ex...

We are seeking a Senior Windows Engineer with expertise in Microsoft Intune, Windows Autopilot, and MS Entra ID to manage and optimize enterprise endpoint solutions. The ideal candidate will have significant hands-on experience in Windows 10 & 11 baseline configuration, deployment, and maintenance , ensuring a secure and efficient IT environment. Key Responsibilities: Windows Endpoint Management & Configuration Configure, implement, and maintain Windows 10 & 11 baselines to ensure compliance and performance. Deploy, configure, and manage Windows and non-Windows devices using Microsoft Intune and Windows Autopilot . Provide Tier 3 engineering support for Microsoft s cloud-based Intune endpoin...