3582 Issue Resolution Jobs - Page 35

1. Expanding the relationship with existing customer by continuously proposing solutions that meet their objectives. 2. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. 3. Acquiring a thorough understanding of key customer needs and requirements. 4. Strong communication and interpersonal skill with aptitude in building relationships with professional of all organizational levels. 5. Excellent organizational skills. 6. Resolving issues and problem faced by customers and deal with complaint to maintain trust. 7. Escalating & resolving areas of concern as raised by clients. 8. Experience in sales providing solutions to customers. 9. Ensuri...

Green Tiger Mobility is looking for Tele Caller to join our dynamic team and embark on a rewarding career journey Outbound Calls:Telecallers make outbound calls to reach out to potential clients, customers, or leads They may promote products, services, or special offers, and aim to generate interest or close sales Inbound Calls:Telecallers also handle inbound calls, addressing inquiries, providing information, and assisting customers with their needs Sales and Lead Generation:One of the primary functions of a Telecaller is to generate sales leads by identifying potential customers and gathering relevant information for follow-up by sales teams Customer Service:Telecallers provide customer su...

We are seeking a skilled network engineer with deep expertise in IP routing and MPLS integration to support the deployment and configuration of large-scale telecom infrastructure. The ideal candidate will have hands-on experience with industry-leading platforms and protocols, and a strong understanding of Layer 2/3 services. Key Responsibilities Configure and implement network solutions based on detailed Low-Level Designs (LLD) Deploy and troubleshoot IP/MPLS protocols including BGP, OSPF, ISIS, VRRP, LDP, RSVP-TE, and Segment Routing Implement L2 & L3 services using VPLS, VPRN, and MP-BGP Configure routers and switches via CLI across platforms like Alcatel-Lucent, Cisco, and Juniper Set up ...

Handle outbound calls to US-based customers Promote and sell services or products to prospects Meet daily/weekly/monthly sales targets Maintain accurate customer records and follow-up schedules Ensure excellent customer service and issue resolution Requirements: Strong English communication skills (verbal and written) Comfortable working night shifts Age below 35 Goal-driven, self-motivated, and target-oriented

We are seeking a highly skilled Senior Python Engineer to spearhead the development of innovative Loyalty Management Software for our Enterprise clients. As a Senior Python Developer, you will take charge of the end-to-end software development lifecycle, including technical design, implementation, deployment, and ongoing support. What You Will OWN: Leadership & Collaboration: Guide and mentor a team of developers, while collaborating with the Customer Success teams and other stakeholders to develop cutting-edge product features. High-Quality Code: Lead the design, development, and implementation of high-quality, innovative, and reusable code. Work closely with the Enterprise Architect to ens...

Role & responsibilities Handle all inbound calls from professionals (partners) in a courteous and professional manner. Provide accurate information and real-time support to partners regarding bookings, payments, onboarding, and platform usage. Troubleshoot partner issues and ensure timely resolution, escalating complex cases to the concerned team. Maintain updated knowledge of company policies, procedures, and partner-related processes. Ensure a high level of partner satisfaction by delivering empathetic, clear, and effective communication. Log and track all interactions in the system (CRM / support tools) with proper documentation. Collaborate with internal teams (Operations, Dispatch, Paym...

Strategy Consulting: o Youwill be the in-house expert responsible for monitoring inbox placement,resolving domain/IP reputation issues, and ensuring. o Emailsland in inboxes especially in critical markets like the Middle East, Japan, andSoutheast Asia. o Thisrole sits at the intersection of customer success, product, and Martech teams,and is critical to protecting ROI for our clients. o Partnerwith enterprise clients to design comprehensive email deliverability strategiesthat drive business outcomes. Stay at the o forefrontof industry changes, including ISP policies, authentication standards, andcompliance regulations. Deliverability Issue Resolution: o Serveas the ultimate escalation point ...

In the Role you get: - Support the team: Work to resolve software development or testing or other technology area assigned to create, maintain, support, and implement projects - Set the path to success: Work with product owners and business stakeholders to understand product requirements; translate requirements and vision into an executable timeline - Impact the bottom line: Drive efficiency across teams; support process improvements that develop, sustain, and support activities - Take the lead: Ensure successful transfer of complex domain knowledge to subject matter experts and team members Lead in your area of technology whether Application development / testing/ maintenance / support as p...

Vidal Health Insurance TPA is hiring for Executive for Client Servicing Key Responsibilities: 1 . Management of query related to Claims and Cashless at Level 1. 2.Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team 3. Fulfilment of SLAs of top stakeholders for the respective region. 4. Oversee timely submission of MIS reports 5. Relationship with HO of Insurance Companies, Brokers if required. 6. Oversee department functions like the Customer Care, Claims, Contact Centre and related functions. Qualification & Experience required: Experience: Minimum Graduation with 1-2 years of experience in Customer Service with good com skills. Industry- Health Insuranc...

NDR & Fake Remark Verification: Manage Non-Delivery Reports (NDR). Immediately call customers to verify the status and check if the delivery partner has posted a fake delivery/attempt remark. Call and message customers to resolve delivery concerns. Required Candidate profile Candidates who have completed or are persuing graduation in any field are also eligible. Interest in logistics, operations, supply chain, or customer service. Must have own laptop.

NDR & Fake Remark Verification: Manage Non-Delivery Reports (NDR). Immediately call customers to verify the status and check if the delivery partner has posted a fake delivery/attempt remark. Call and message customers to resolve delivery concerns. Required Candidate profile Candidates who have completed or are persuing graduation in any field are also eligible. Interest in logistics, operations, supply chain, or customer service. Must have own laptop.

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Carrier Services & Engineering Mission: To deliver quality end-to-end carrier services, enabling the success of our SMS and Voice Operations across the company. This means delivering numbers and associated services for Vonage Number Inventory, API, Contact Center, and other businesses, helping Vonage emerge as a leader in the $100B+ cloud communications platform market. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth. Why this role matters: Vonage works with both carrier partners and has acquired licences to operate as a...

We are looking for a proactive and technically skilled ServiceNow Support Engineer to support and maintain the ServiceNow Custom App and REST Connections integrated with Saviynt IGA. The ideal candidate must have hands-on experience with ServiceNow integrations, and will play a key role in ensuring seamless platform support, troubleshooting, and integration of ServiceNow with Saviynt IGA platform. WHAT YOU WILL BE DOING We are looking for a proactive and technically skilled ServiceNow Support Engineer to support and maintain the ServiceNow Custom App and REST Connections integrated with Saviynt IGA. The ideal candidate must have hands-on experience with ServiceNow integrations, and will play...

Embark on a transformative journey as a Assistant Vice President - Corporate Onboarding at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Oversee the end-to-end onboarding process for corporate clients, includ...

Major Purpose Of The Job: 1. Negotiation with vendor for lowest price. 2. New vendor development for alternate source. 3. SAP operation. 4. Market information. 5. Resolving day to day issues with internal and external customers. 6. Team work. 7. Cross functional meeting with internal customers for update and issue resolution. 8. Follow up with vendors for delivery / quotation and if any requirement for our internal customers 9. Ensure timely delivery of primary & secondary packaging materials for each location 10. Ensure timely vendor payments Principal Tasks and Responsibilities: 1. Negotiation • Ensure Quotations from different vendors are arranged as per SOP • Verification of Comparative ...

As a Supplier Quality Engineer with 3 to 5 years of experience, your role is crucial in ensuring that products from external suppliers meet the company's quality standards. Your responsibilities include: - Supplier Evaluation: Assess and select suppliers based on their ability to meet product and schedule requirements. - Quality Assurance: Develop and implement supplier quality evaluation and control systems. - Audits & Compliance: Conduct supplier audits to ensure adherence to quality standards and regulatory requirements. - Issue Resolution: Work with suppliers to resolve quality problems and implement corrective actions. - Performance Monitoring: Track supplier performance metrics, includ...

As an Oracle Fusion Finance & Procurement Functional Consultant, your role will involve the following key responsibilities: - Configuration & Localization Support - Test Preparation & Execution - Statutory Compliance & Tax Localization - Change Management, Cutover & Hypercare Support To excel in this role, you should have the following required experience & skills: - Minimum 2 full-cycle Oracle Fusion ERP implementations (Finance and Procurement modules). - Strong knowledge of local finance and tax regulations in at least one of the four countries (HK, SG, TH, PH) is a plus. - Hands-on experience with Oracle Fusion configurations, UAT testing, and compliance processes. - Familiarity with JIR...

**Job Description:** As a Sales Executive for our company, your primary responsibility will be to increase sales of our devices among merchants in a specific area. This will involve physically visiting micro markets, identifying potential high-quality merchants, and effectively selling our products to them. **Key Responsibilities:** - Visit various micro markets in the specified area to identify and engage with potential merchants - Ensure the quality of merchants onboarded to minimize risks of fraud and chargebacks - Adhere to the risk guidelines provided by the team to maintain a secure merchant network - Resolve any issues highlighted as high risk by visiting the concerned merchants - Obt...

You have a job opportunity for an Application Support Lead with the following responsibilities: - Utilize postman to troubleshoot APIs and identify key performance indicators (KPIs) for business performance. - Collect, analyze, troubleshoot, and tune performance data efficiently. - Master new software and tools for technical research analysis on incidents/bugs in the production environment. - Identify process gaps, suggest improvements/automations, and ensure adherence to SOPs/SLAs. - Train new team members on processes and expectations, ensuring efficient day-to-day support for production. - Drive issue resolutions, document RCA & CAPA, and track them till closure within SLA. - Prevent slip...

Role Overview: You will be responsible for analyzing customer segmentation and sales trends to assess the business potential. Additionally, you will conduct trainings at the branch for banking partners and plan activities to activate branches for increased penetration. Key Responsibilities: - Drive campaigns and contests to boost sales in profitable segments for the bank. - Assist banking partners in pitching products and closing sales, as well as identifying cross-sell opportunities. - Engage with cross-functional teams to ensure seamless execution of work and deliver desired productivity. - Gather relevant documents from customers post-sales and resolve operational issues faced by partners...

Job Description The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer ...

As an experienced SAP BW Support Consultant, your role will involve maintaining and optimizing SAP BW systems, ensuring data accuracy, and providing technical support to users. Your responsibilities will include: - Monitor and maintain SAP BW systems to ensure optimal performance. - Perform data extraction, transformation, and loading (ETL) tasks. - Troubleshoot and resolve issues related to SAP BW applications. - Provide training and support to users on SAP BW tools and reports. - Enhance the speed and efficiency of SAP BW reports. - Maintain detailed documentation for all SAP BW projects and initiatives. - Work closely with business and IT teams to gather and interpret business requirement...

You are seeking a motivated and customer-focused individual to join the team at Infimobile as a Customer Support Lead. InfiMobile is a premium mobile virtual network operator that offers reliable nation-wide coverage across the United States with cost-effective and budget-friendly plans. **Responsibilities:** - Identify opportunities to enhance internal processes promoting best practices for overall performance improvement and organizational efficiency. - Coordinate the activities of the Customer Service team, providing support and advice to team members. - Monitor performance, lead the team to achieve key performance indicators (KPIs), and provide excellent service to customers. - Evaluate ...

You will be responsible for the following: - Processing and reviewing insurance applications and documents. - Maintaining and updating client records in the database. - Performing data entry tasks with accuracy and efficiency. - Resolving any issues or discrepancies in documentation. - Supporting the creation of reports and analytics for management review. Qualifications required for the role: - Prior experience in processing insurance applications is preferred. - Proficiency in data entry and accuracy in work. - Strong attention to detail and ability to resolve discrepancies effectively. The company offers health insurance and Provident Fund benefits. The work schedule is during the day shi...

Role Overview: As an Infoscion, your primary responsibility will be to interface with clients for quality assurance, issue resolution, and ensuring high customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and ensuring high levels of service offerings in the technology domain. Additionally, you will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and unit test plan reviews. Your leadership will be crucial in guiding teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organ...