2568 Issue Resolution Jobs - Page 34

As an SFA (Sales Force Automation) Support, you will play a crucial role in administering and maintaining SFA systems to ensure data integrity, security, and system uptime. Your responsibilities will include providing technical support to end-users, resolving issues, and troubleshooting problems with SFA systems. Additionally, you will customize and configure SFA systems to meet business requirements, manage data imports and exports for data accuracy, and develop training programs for end-users while maintaining documentation for SFA systems. Moreover, you will be responsible for integrating SFA systems with other business applications such as ERP, CRM, or marketing automation systems. Your ...

As a Transaction Compliance Associate, you will play a critical role in ensuring adherence to US banking standards by verifying transaction details. Your responsibilities will include coordinating with clients, banks, and internal teams to resolve issues promptly. It will be essential to maintain accurate transaction records for audits and reporting purposes, as well as to identify and escalate any discrepancies or potential fraud that may arise. To excel in this role, you should possess a Bachelor's degree in commerce, finance, or a related field. Your strong attention to detail and numerical accuracy will be instrumental in carrying out your duties effectively. Additionally, excellent Engl...

You will be responsible for conceptualizing and designing games based on a brief provided. This will involve creating and maintaining the Game Design Document throughout the entire life cycle of a game. Additionally, you will be tasked with creating Game Concept pitches and presentations, as well as producing necessary illustrations for the Game Design Document and pitches. Your role will also include designing Game UI interfaces and resolving design issues based on feedback or implementation challenges. It is crucial to collaborate effectively with the team, spanning across Programming, Art, Audio, and other departments. To excel in this role, you must possess strong creative thinking skill...

As a Software Quality Engineer, you will collaborate with product owners, engineers, and team members to enhance testing efficiency, broaden coverage, and boost product reliability. Your responsibilities will include designing, writing, and maintaining automated test scripts, as well as performing manual testing. You will communicate test status effectively, including risks, issues, defects, and potential impacts, while documenting test results for debugging and software modification. Additionally, you will assist in administering the tools used by the testing team and work with other team members to ensure validated deliverables meet specifications and requirements. You will be required to ...

As a Customer Interaction representative, you will be responsible for promptly responding to customer inquiries via phone, email, and chat. Your primary goal will be to provide accurate information about our products and services in a professional and efficient manner. In this role, you will be expected to handle and resolve customer complaints with empathy and effectiveness to ensure a high level of customer satisfaction. Your ability to address issues promptly and with care will be crucial in maintaining positive relationships with our customers. Additionally, you will be required to maintain detailed records of customer interactions, transactions, comments, and complaints in our CRM syste...

As a Senior Manager of Strategy and Implementation at Airbnb's Capability Center, you will play a pivotal role in driving operational excellence and strategic alignment across departments. By collaborating with executive-level management, you will establish performance goals and long-term plans that resonate with the organization's vision. Your expertise in stakeholder management will enable you to foster strong relationships with department heads and external partners, ensuring alignment on operational strategies and seamless execution of transition methodologies. You will take end-to-end ownership of multiple departments, harnessing your deep understanding of customer needs to define and i...

The role involves interacting regularly with clients to establish and nurture strong relationships. You will be responsible for providing software training to both new and existing clients. Addressing and resolving day-to-day client queries in a timely manner is a key aspect of the role. It is crucial to ensure that all processes adhere to the defined standard operating procedures (SOPs). Effective coordination with internal teams to resolve client issues promptly and efficiently is essential. Maintaining clear communication and providing regular updates to clients will be part of your responsibilities. Keeping detailed records of client interactions, training sessions, and issue resolutions...

As a Transaction Verification Specialist, your main responsibility will be to ensure that all transaction details comply with US banking standards. You will play a crucial role in verifying transaction information, coordinating with clients, banks, and internal teams for issue resolution, and maintaining accurate transaction records for audits and reporting purposes. It will be your duty to identify any discrepancies or potential fraud and escalate them promptly for resolution. To excel in this role, you must hold a Bachelor's degree in commerce, finance, or a related field. Your keen attention to detail and strong numerical accuracy will be essential in performing your tasks effectively. Ad...

As a member of the team, you will play a crucial role in the successful implementation of software solutions for our clients. Your responsibilities will include assisting in the end-to-end implementation process, whether on-site at client locations or remotely. This will involve participating in requirement gathering, configuration, testing, and deployment of the software. You will have the opportunity to interact directly with clients to understand their business processes and translate these into system functionalities. Providing first-level support during and post-implementation phases will be a key aspect of your role. Additionally, you will be involved in system configuration activities...

The role of Application Support - SAP (WM / MM) requires 5-7 years of total experience with 2-3 years of relevant experience in SAP WM or MM/SD modules. The academic qualification should be BE / B.TECH / Graduation in IT. As an Application Support - SAP (WM / MM), your responsibilities will include managing production application support, providing expert support and information to end users, understanding business processes and offering consultation services, providing a Business analyst perspective on recurring incidents, driving timely issue resolution within SLA, preparing and maintaining KEDB for known issues, coordinating with Product and Development teams for support and deliveries, m...

As the IT Operations Manager, you will be responsible for overseeing and managing various aspects of IT Operations Management, including End User Support, Service Desk, Data Centre, Facility, LAN, Security, and Vendor Management. Your role will involve managing a team of operations support specialists, ensuring the installation, configuration, and maintenance of end user devices, networks, applications, and tools, and maintaining KPIs, processes, and policies to improve IT Operations continually. You will liaise with stakeholders from both IT and Business sectors to understand their needs and provide appropriate resources and support for daily operations. Additionally, you will respond to an...

The Group IT Change Manager will design and deliver a global IS Change Management process, working with global IT leaders to ensure it is fit for purpose, measurable, and operational. This role involves leading the Change Advisory Board (CAB) and driving process efficiency and effectiveness improvements. You will own and lead the delivery of a global Change Management process based on ITIL best practices, ensuring it is fit for purpose and operational. As the Chair of regular CAB meetings, you will ensure timely decisions on normal and emergency changes. It will be your responsibility to set up and report on agreed KPIs and metrics to measure the effectiveness of the Change Management proces...

You are a seasoned ERP Functional or Support Analyst responsible for leading and managing the functional configuration, optimization, and support of the Odoo ERP platform. Your role involves combining hands-on ERP expertise with team leadership, stakeholder collaboration, and a focus on continuous process improvement. Ensuring high availability, usability, and effectiveness of the ERP system across various business units is a key responsibility. You will lead and mentor a team of ERP functional analysts and support specialists, define objectives, assign tasks, and drive accountability through clear KPIs and performance metrics. Your role includes fostering a high-performance, collaborative t...

The Customer Service Specialist position at Sanghi Classic BMW in Jaipur is a full-time on-site role that requires providing exceptional customer support and ensuring customer satisfaction. You will be responsible for handling phone and email inquiries, resolving customer issues, and delivering an outstanding customer experience. Your interactions should always reflect a positive and professional attitude. This role offers an opportunity to work with the world's top luxury car brand in a dynamic and customer-focused environment. To excel in this role, we are seeking individuals with 2 to 3 years of experience who are passionate about customer service. Candidates with a background in the serv...

City Homes International Realtors Pvt. Ltd. is a rapidly growing real estate consultancy company based in India and overseas, dedicated to offering top-notch services in the real estate sector. With a team of experienced professionals at the helm, the company has carved a niche for itself in the industry, catering to a wide array of clients by providing both commercial and residential properties. As a Customer Relations Associate based in New Delhi, this full-time on-site role entails a myriad of responsibilities centered around enhancing customer satisfaction and ensuring customer retention. The primary focus will be on delivering exceptional customer service, managing customer inquiries, a...

You will be joining Birlasoft, a global leader in Cloud, AI, and Digital technologies, known for seamlessly blending domain expertise with enterprise solutions. With a consultative and design-thinking approach, you will empower societies worldwide by enhancing the efficiency and productivity of businesses. As a part of the multibillion-dollar diversified CKA Birla Group, Birlasoft, along with its 12,000+ professionals, is dedicated to upholding the Group's 170-year heritage of building sustainable communities. Your responsibilities as a Coupa Lead will include participating in overall Business Requirements gathering and documenting the overall solution. You will be involved in Coupa Configur...

Join us as a Senior Application Support Analyst at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a Mainframe Senior Application Support Analyst, you will be accountable for UKBA and Customer System & Risk production support, follow-the-sun mode with a focus on excelling in the service we provide to our colleagues and customers. You will be providing incident and problem management across the UKBA and Customer System & Risk Services, meeting the Bank's SLA for incident management, joining MIM calls, and suppo...

As a Game Designer at Avakai Games, located in Hyderabad, India, you will be tasked with designing innovative game mechanics and systems while collaborating closely with the team to ensure successful implementation of your designs. Your role will involve creating solid level and system designs, along with the responsibilities of testing and play balancing. Your primary responsibilities will include: - Developing systems and mechanics tailored to a specific target audience - Creating comprehensive game design documents to effectively convey ideas, concepts, and requirements to various team members - Demonstrating strong creative thinking skills and generating original ideas - Possessing a dee...

Unlock seamless data management by efficiently handling and maintaining client reference data across diverse business lines and locations, ensuring timely and authorized actions for optimal performance. As a Reference Data Specialist within the Party Central team, you will manage and maintain client reference data across multiple business lines and locations, ensuring timely and authorized data actions. You will liaise with requestors and business partners, conduct data analysis, and maintain MIS reports, while valuing strong analytical skills and teamwork. Lead daily operations related to Party Central, focusing on setup, maintenance, and updates on client accounts. Validate and diligently ...

You will be responsible for assisting project managers at Alobha Technologies Pvt Ltd in Noida in organizing ongoing projects. This will involve monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring project deadlines are met. Your key responsibilities will include handling and coordinating all project management activities and resources, acting as the point of contact, and communicating project status to all participants. You will also liaise with clients to identify and define requirements, scope, and objectives, create and maintain project documentation, sprint plans, and reports. Additionally, you wil...

As an experienced SAP BASIS Developer with over 8 years of relevant experience, you will be responsible for maintaining optimal SAP performance by planning and executing effective tuning strategies. You will collaborate with the Infrastructure team to plan and execute system upgrades and patching, ensuring seamless integration and performance. Diagnosing and resolving various SAP performance and configuration issues promptly and efficiently will be a key part of your role. You will also be tasked with implementing and maintaining multiple SAP instances, proactively monitoring SAP systems, performing client administration tasks, and periodically refreshing non-Production systems with Producti...

As a full-service design and build firm, you will specialize in providing end-to-end solutions involving architectural design, construction, and project management. Your role will involve overseeing all activities on the Commercial Interior Design and build site to ensure that the project is executed according to plan. You will act as the liaison between the design team, contractors, and clients to facilitate smooth communication and coordination. Additionally, you will be responsible for ensuring quality control, compliance with design specifications, safety regulations, and building codes. Your daily responsibilities will include monitoring site operations, supervising work progress, assig...

You will be responsible for handling customers, ensuring customer satisfaction, executing projects, and resolving issues in a timely manner. Additionally, you will be required to adhere to service level agreements and work towards upscaling existing customers. Your main responsibilities will include planning for installations and service, ensuring quality work in installations and services, minimizing bench time, and utilizing bench time for other productive tasks that contribute to the company's revenue and image. Proper coordination with clients and maintaining regular communication with existing customers to keep them engaged throughout the year will also be essential. You will need to co...

As a Customer Support Executive for the Chat & Email Process, you will play a crucial role in handling customer queries professionally and efficiently. With a minimum of 1 year of experience in Email and Chat Support, you should possess excellent communication skills to provide accurate and timely information to customers. Your responsibilities will include addressing customer concerns via chat and email, ensuring customer satisfaction by resolving complaints promptly, and collaborating with internal departments for issue resolution. It will be essential to maintain detailed records of customer interactions, adhere to quality guidelines, and update the database regularly. To excel in this ro...

The role involves creating technical drawings to generate 2D and 3D designs for buildings, structures, machines, and other components. You will be responsible for converting rough sketches, verbal instructions, and client notes into detailed technical drawings. In addition, you will revise and update drawings based on new requirements from the engineering team. Ensuring accuracy and compliance with industry standards and project specifications is a key aspect of this role. You will also be preparing documentation, reports, and bills of materials related to the designs. Collaborating with engineers, architects, project managers, and other professionals is essential to ensure a smooth workflow...