2568 Issue Resolution Jobs - Page 32

Single point of contact & escalation for assigned service line and/or location for administrative services Supports Executive Committee / Leadership (CXO level) with focus on specific services Build expertise within specific service business lines to extend support to senior leadership. Manage the request queue for the service line / location with the remote team Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business Manage and prioritize information flow ...

Support daily trading operations by ensuring timely execution and accuracy of trades, while collaborating with traders and team members to resolve discrepancies. Monitor and reconcile trading accounts, driving the development and implementation of process improvements to enhance operational efficiency. Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards. Prepare and analyze trading reports for management review, contributing to strategic discussions in team meetings and handling ad-hoc projects and tasks as needed. Assist in training and mento...

Vb Group is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the develo...

Logwon Private Limited is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinat...

Rudrani Infrastructure & Developers is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budg...

Descpro Technologies Pvt Ltd is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coo...

Responsibilities: * Oversee facade work & glass installations * Ensure compliance with blueprints * Lead team on site * Manage construction projects * Resolve issues promptly Provident fund Health insurance

We are seeking a Personal Banker for an International Voice Process . The ideal candidate will have experience in a voice-based customer service role and a passion for providing exceptional support to clients. This is a great opportunity for a professional who is looking to leverage their customer service skills within the banking domain. Roles & Responsibilities Handle customer inquiries and provide professional support as a Personal Banker . Deliver high-quality customer service through a voice process . Address and resolve customer concerns efficiently and professionally. Ensure all customer interactions adhere to quality and compliance standards. Required Candidate Profile Experience: Mi...

We are seeking a Personal Banker for an International Voice Process . The ideal candidate will have experience in a voice-based customer service role and a passion for providing exceptional support to clients. This is a great opportunity for a professional who is looking to leverage their customer service skills within the banking domain. Roles & Responsibilities Handle customer inquiries and provide professional support as a Personal Banker . Deliver high-quality customer service through a voice process . Address and resolve customer concerns efficiently and professionally. Ensure all customer interactions adhere to quality and compliance standards. Required Candidate Profile Experience: Mi...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CHAT SUPPORT EXECUTIVE PROCESS- CHAT PROCESS. LOCATION- NOIDA SECTOR 62 & 63. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable ...

SUMMARY Hiring freshers for customer support role in a leading KPO company in Kolkata, salary upto 18k inhand Job Location: Kolkata (Work from Office) NOTE: Only Kolkata candidates can apply. Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience :Only freshers can apply. Communication Skills: Excellent En...

We have an urgent opening for an Education/Academic Counsellor . This role is ideal for a proactive professional who is passionate about guiding students toward their academic goals. The primary responsibility will be to provide counselling to interested candidates through outbound calls. Roles & Responsibilities Conduct outbound calls to interested candidates to provide academic counselling. Guide students on educational programs and opportunities. Address inquiries and assist candidates with the application process. Required Candidate Profile Qualification: Any Graduate. Experience: Experience in counselling or a similar role is preferred. Location: The job is based in Baner & Aalandi . Sa...

Roles & Responsibilities: The role holder will actively support the development, coordination, and management of strategic initiatives in close partnership with external stakeholders and cross-functional internal teams. As the Single Point of Contact (SPOC) for their area of responsibility, they will foster strong business relationships and ensure seamless collaboration to enable data-driven decision-making and support key business objectives. Job Requirements : 1. Distributor Onboarding & Financial Assessment :- Conduct financial due diligence to assess the stability and creditworthiness of potential distributors during onboarding. 2. CDF and MDF validation - Develop, track, and manage annu...

Role & responsibilities JD for Fieldglass :- Monitoring and maintaining the stability of the SAP Fieldglass system in a live production environment, troubleshooting issues that arise, responding to user queries, and ensuring smooth operation of the contingent workforce management platform, requiring strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly. Key Responsibilities: Incident Management: Monitor Fieldglass system for errors, performance issues, and potential disruptions. Quickly diagnose and resolve production incidents, including data inconsistencies, system cras...

Assist in the development and execution of test plans and test cases for new system implementations Perform functional, integration, and regression testing to validate new features and system changes Document test results, report defects, and work with development teams to facilitate issue resolution Support the creation and maintenance of QA documentation, including test scripts, test cases, and defect logs Participate in the review and analysis of implementation requirements to ensure comprehensive testing Collaborate with QA and project teams to ensure timely and effective testing and validation Contribute to process improvements by identifying and suggesting enhancements to QA practices

Essential Responsibilities Facilitate the execution of all internal teams to effectively deliver Zetas contracted services to assigned clients. Issue Resolution - Tracking, triage and resolution of campaign, platform and/or infosec issues. Initial research of client issue in Zeta Marketing Platform. Coordination of Zeta SMEs, internal communications and ownership of resolution and follow-up actions. Script or revise RCA for client facing document. Client questions, research or data requests - tracking, initial triage, and resolution of all client questions or issues; coordination of requests that require an SME; keep client and CS informed of progress and/or potential need to escalate. Chang...

1. Review requisition status on ATS Site and on catalogue on internal and external sourcing sites and job boards 2. Screening and Scheduling candidates for next rounds coming in from various sources ensuring high attendance/conversion rate 3. Reach out to candidates, those who applied through various Job Boards. 4. Qualify or reject candidates based on interview feedback and resume reviews 5. Handle candidate queries related to job requirements and interview scheduling 6. Conduct candidate engagement, notifying new hires on next steps 7. Communicate regularly with key stakeholders to assess candidate 8. Help oversee the daily operations of the recruitment team 9. Provide guidance and support...

Responsible for the delivery of customization services for NetSuite clients Responsible for managing clients in pre-sales and post-sale environments Identify, evaluate and understand customer requirements to help with NetSuite set-up, configuration and customization Understand As-Is and To-Be Processes and perform Gap Analysis Create functional and user documentations Analyze and troubleshoot complex system/user issues and coordinate issue resolution across users, technical team, and vendors as needed Perform simple administrative tasks in NetSuite ERP, like roles and permissions, suite- flow, etc Ensure users are provided professional, courteous and timely support and service Requirements P...

Support agent onboarding and queue assignment during Implementation and Activation. Maintain updated operational playbooks, SOPs, and escalation logs. Coordinate with Data Analysts to monitor campaign performance and apply fixes. Handle daily client requests, ensuring rapid turnaround. Monitor QA reviews and trigger corrective actions across teams. Ensure compliance adherence in operational workflows. What We re Looking For: 2-3 years of operations/customer success support experience in fintech, SaaS, or BPO. Strong Excel and CRM/campaign scheduling tool knowledge. Excellent organization, time management, and multi-tasking skills. Familiarity with debt collection workflows and compliance req...

Oversee the processing of incoming sales orders from order entry to release of Order s for Invoicing, ensuring accuracy and compliance with company policies. Handle complex order updates, including corrections, price adjustments, and surgeon/lot data, to ensure orders are cleared and invoiced in a timely manner Proactively track order status using SAP, Esker, and EDI systems, and manage order holds to ensure no delays in processing. Ensure that Purchase Order (PO) data is validated and compliant with internal guidelines. Discrepancy Management and Issue Resolution - Act as the point of escalation for complex scenarios, providing timely resolutions to customer and order-related issues. Collab...

The Job Roles and responsibilities include the following (but not limited to): - Develop, Configure & Customize: Develop and customize the ServiceNow platform to meet complex business requirements. Collaborate with Teams: Engage with cross-functional teams to gather and prioritize advanced business needs. Write & Review Code: Write clean, maintainable code, conduct code reviews, and ensure compliance with best practices. Debug & Test: Troubleshoot technical problems and lead the development of test cases for platform stability. Document & Stay Updated: Document code, application functionalities, and stay informed about new ServiceNow technologies. Custom Application Development: Lead the des...

Support month-end close process and partner with Finance to meet closing schedule deadlines. Provide hands-on experience in various general ledger processes, such as Accounts Receivable, Accounts Payable, Fixed Assets, Prepaids, accruals, T&E, and payroll, among others. Complete accurate and timely journal entries and reconciliations for general ledger accounts. Assist in ERP maintenance, including opening and closing periods, entering FX rates, revaluation, and checking for errors. Review and run weekly and monthly reports. Partner with internal departments regarding errors, trends, and issue resolution. Assist various departments in accounting issues and queries. Offer knowledge of SOX doc...

We are looking for a proactive and skilled AWS Administrator and Helpdesk Team lead to assist in management of our AWS infrastructure and help coordinate our India office helpdesk team by serving as the primary point of contact for the India office management team. This role will also be responsible for basic networking and infrastructure support to ensure a secure and reliable IT environment. Essential Functions Team Coordination & Leadership Guide, coordinate the India office helpdesk team to ensure efficient issue resolution according be BSI policies. Communication & Relationship Management Serve as the single point of contact for the India office management team, addressing IT concerns a...

Jpinnovations is looking for Project manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the d...

As a Consultant in our SAP Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - The primary role is to make immediate, direct contributions to enhancing our clients competitive position and performance in ways that are distinctive, innovative, and sustainable. To do this, one must perform the following activities within the firm: SAP SD Professional should have: Good Business process understanding Knowledge of SAP Best practices and building blocks Integration between SD and other core modules like FICO / PP / MM / ABAP Should be able to design and configure business scenarios Solution focused be able to provi...