3582 Issue Resolution Jobs - Page 31

EZ Rankings is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the dev...

Assystem India Pvt Ltd is looking for Project Engineering Manager Renewables to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedul...

Job Summary:The HR Manager position formulates partnerships across the HR function to deliver value-added service to management and employees This position reports to Head HR Role and Responsibilities Supporting the Recruitment team for the positions of the region including maintaining and develop pipeline of eligible candidates Manage effective on boarding and induction for all new joiners Supporting the bidding sourcing as and when required Identify the learning needs for the region and deploy the suitable programs to build capabilities at organizational, functional and individual level Provide HR Business partnership to deliver and program manage HR services around Performance Management,...

Job Summary:The HR Manager position formulates partnerships across the HR function to deliver value-added service to management and employees This position reports to Head HR Role and Responsibilities Supporting the Recruitment team for the positions of the region including maintaining and develop pipeline of eligible candidates Manage effective on boarding and induction for all new joiners Supporting the bidding sourcing as and when required Identify the learning needs for the region and deploy the suitable programs to build capabilities at organizational, functional and individual level Provide HR Business partnership to deliver and program manage HR services around Performance Management,...

Cognizant is hiring for “Enterprise Technical support roles” for their technical project. Experience related to SQL, programming, networking, Troubleshooting and Client workspace, Cloud products, Azure or others. Key Skills & Experience: Any bachelor’s degree. 2-5 years of customer care experience, preferably in a technical environment. Worked with Client Workspace and understanding of enterprise-level configurations, troubleshooting advanced issues: routing, API behavior, SAML, OAuth, Understanding of logs, backend tools, traces. Working experience with Web Protocols - HTTPS, DNS, SSL/TLS, and networking standards Working experience with APIs and SQL - Query Language Working experience with...

Technical Support Specialist Bangalore, Karnataka, India Play Video Job Info Why First Advantage Apply Job Role: Interacting with Tier 1 clients via e-mail and phone as we'll as maintain client relationships Responding to questions about our services, results and provide additional specialized services upon request Communicate and interact with regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc, specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests. Ensure that all requests and case management workflows are resolved promptly to meet contractual SLAs and client expectations. Effect...

Managing and enhancing the online reputation of the brand. Your responsibilities will revolve around using listening tools to manage social media queries, ensuring positive brand engagement, and mitigating negative sentiments Required Candidate profile Ability to handle and resolve brand crises effectively Creative Problem Solving: Capacity to think creatively and strategically to mitigate negative sentiment and enhance brand engagement

Role Overview: As an experienced EDI Business Analyst with 4 to 10 years of experience, your role will involve analyzing, managing, and optimizing EDI transactions within logistics and supply chain operations. You will collaborate with internal teams and external partners to ensure smooth data exchanges between systems, enhancing operational efficiency and reducing errors. Key Responsibilities: - Analyze and implement EDI processes for logistics and supply chain transactions. - Maintain and support the integration of EDI systems between internal systems and external business partners. - Oversee the technical setup and testing of EDI messages (e.g., orders, invoices, shipping notices, etc.). ...

Job Description: As a Technical Onboarding Coordinator, your primary responsibility will be to support technical on-boarding initiatives for clients and data and asset management configurations on the platform(s) to drive the automation of end-to-end processing workflows. You will follow established workflows and SOP while also being flexible and collaborative in defining new processes. Balancing multiple requests and prioritizing items to meet deadlines will be crucial in this role. Additionally, you will provide timely, accurate, professional, and responsive support to internal and external customers/clients to resolve issues and prevent conflicts/problems from reoccurring. Taking on new a...

In this role, you will be responsible for the following tasks: - Assist with Customer Inquiries: Respond to customer questions via email, chat, or phone under supervision, ensuring timely and helpful support. - Document Customer Interactions: Maintain accurate records of customer interactions and feedback to help improve service processes. - Support Issue Resolution: Help the customer service team in resolving complaints or technical issues by coordinating with relevant departments. The company you will be working with, BEOM, is an innovative online e-commerce platform based in Gurgaon. BEOM is dedicated to redefining women's fashion by providing the latest trends and timeless styles. Their ...

Role Overview: At Airtel, you will be part of a team striving to go beyond duties to create impactful solutions for consumers and preserving ecological balance. As a Territory Sales Manager in Mass Retail, you will be at the frontline of the business for an entire territory, responsible for driving sales, increasing market share, revenue, and executing the Go-To-Market (GTM) strategy. Key Responsibilities: - Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. - Optimize the sales and distribution network to enhance market penetration. - Strengthen the distribution ecosystem by increasing Below the Line (BTL) activiti...

As an EC Lead in the project, your role will involve overseeing the implementation of the Employee Central (EC) module in SuccessFactors projects. You will be responsible for leading a team of consultants, managing project timelines, and ensuring the successful delivery of the EC module. Key Responsibilities: - Project Leadership: Lead the implementation of the EC module, ensuring alignment with project goals and timelines. - Team Management: Supervise and mentor a team of EC consultants, providing guidance and support. - Client Engagement: Act as the primary point of contact for clients, addressing their needs and concerns. - System Design: Develop and oversee the design and configuration o...

Role Overview: As a Team Lead in Customer Service Management / Upselling at the Edtech company, your primary responsibility is to lead a team of customer service representatives. Your role focuses on ensuring high CSAT scores, efficient issue resolution, and meeting performance targets. You will also handle customer escalations and complex issues, providing timely resolutions and contributing to team goals. Additionally, you will oversee work order processing for accuracy and efficiency, as well as identify opportunities for upselling or cross-selling products/services and coach team members to do the same. Key Responsibilities: - Lead and manage a team of customer service representatives - ...

**Job Description:** **Role Overview:** As the Change and Release Manager for HRIT at Pure Storage, you will play a crucial role in overseeing the planning, coordination, and execution of system updates, enhancements, and deployments. Your primary responsibility will be to ensure minimal business disruption and compliance with governance policies during releases. Additionally, you will be tasked with managing priorities, cross-functional projects, task assignments, and issue resolution related to configuration, development, and deployment activities. Your technical expertise will be utilized to troubleshoot and resolve technical issues in a timely manner. Moreover, you will be responsible fo...

As a Senior Vendor Manager at the company, you will work closely with the Associate Director and Director to oversee the production-vendor management function. Your primary responsibilities will include ensuring the delivery of operational KPIs through effective vendor performance and management. You will play a key role in meeting targets, maintaining quality standards, and driving efficiencies. Reporting to the Associate Director, Vendor Management, you will be an integral part of the Vendor Management leadership team focused on achieving operational excellence across Production. - Collaborate with the Associate Director and Director to monitor vendor performance, ensuring compliance with ...

As the Frontend Engineering Manager, you will lead and manage a team of frontend developers to deliver high-quality, scalable, and user-friendly web applications. Your role is crucial in guiding technical direction, driving innovation, and ensuring successful project delivery. Collaboration with cross-functional teams is essential to create exceptional user experiences and improve frontend development processes continuously. **Roles and Responsibilities:** - **Team Leadership:** Manage, mentor, and inspire frontend developers, fostering a collaborative work environment for individual growth and team cohesion. - **Technical Direction:** Provide technical guidance, ensure best practices, codin...

As a Customer Service Advisor 2 at BT Group, your role is crucial in delivering customer value and success through support excellence and expertise in the BT Group's solution portfolio. Your key responsibilities include: - Assisting in the implementation of specific Customer Service management plans under supervision. - Creating value-based relationships with customers to optimize customer service using BT Group's resource pool within guidelines and with some supervision. - Gathering customer information, performing analysis, understanding customer needs, and providing customer service insight for efficient management of customer issues. - Executing and delivering work often covered by exist...

As a Service Operations Specialist at UKG, your role involves mentoring team members, monitoring processes, and ensuring that technology is utilized to exceed customer SLAs. You will actively support process and technology initiatives to enhance operational performance while maintaining customer satisfaction. Your responsibilities will include managing difficult customer communications, building strong internal and external relationships, and operating under the direction of the Manager. Key Responsibilities: - Act as the subject matter expert and provide functional direction for issue resolution. - Train and mentor team members for high performance and professional growth. - Manage internal...

You are seeking a detail-oriented and proactive Vendor Management Executive to join the Appraisal Management Company (AMC). In this critical role, you will manage relationships with external appraisers, coordinate appraisal operations, and ensure compliance with industry standards. Your responsibilities will include facilitating onboarding of new appraisers, maintaining strong vendor relationships, coordinating appraisal projects, ensuring compliance with regulations, and generating reports on vendor performance and industry trends. Your communication and organizational skills will be key in supporting business goals and maintaining high-quality service. - Facilitate the onboarding of new ap...

As a Guest Handling staff, your responsibilities will include: - Welcoming guests and providing explanations about the menu - Handling room callings efficiently - Managing the staff effectively - Making appointments and smart scheduling - Generating billing reports - Resolving any issues that may arise in a timely and professional manner - Selling memberships and implementing upselling and cross-selling techniques - Conducting training sessions for new staff members - Preparing reports and sending them out in groups - Collaborating with other departments at the Head Office - Overseeing the operations and maintenance of the outlet/branch - Working towards improving operations and enhancing gu...

**Job Description:** **Role Overview:** You will be part of the DQM team at Analytics Information Management (AIM) working on implementing data quality measurement programs in the retail consumer bank of Citi. Your role will involve supporting critical areas such as regulatory compliance, metrics design, data governance, DQ scorecards, issue management, and audit support. **Key Responsibilities:** - Execute business data quality measurements in alignment with regulatory programs like CCAR and AML - Design data quality rules, test and validate them, and ensure consistency in measurement across systems - Standardize data definitions and maintain consistency in measurement across systems, produ...

Experience in managing difficult and different exceptions within processProficient in MS OfficeReview/QC tasks performed by associates Hands on experience in Issue resolution and escalation managementStrong Experience in Oracle, ARIBAResponsible to manage exceptions, disputes and queries Ability to train and provide feedback to peers as SMEDetailed knowledge of APTrack aged items & perform follow-ups with business, internal stakeholders & suppliers Should be able to work under strict deadlines to manage client expectationStrong reconciliation preparation and resolution skills Ensure compliance with procurement policies Identify process gaps and recommend improvements

We're seeking a SAP BPC consolidation Functional Consultant. BPC Resolving tickets logged in finance systems helpdesk - Routine admin activities include: Facilitating user provisioning in Citrix and BPC and training Maintaining the license tracker Master data set up (financial dimensions, creation of main accounts) Performing the transports from DEV to PROD environment Issue resolution in BPC Maintaining BPC documentation and user guides Support the finance team in ensuring the consolidation system (BPC) is up to date with the required information. Roll out of our finance systems to our subsidiaries as per agreed implementation plan. This includes coping, configuration, training, UAT (User A...

At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless Onboarding & Adoption Facilitate smooth transitions from implementation to ongoing use by working closely with the implementation team and customers. Keep a pulse on account readiness and milestones to ensure customers get the most from our solutions. Drive User Engagement & Adoption Track product usage and user engagement to identify areas where customers might need extra suppo...

Project CoordinationSupport day-to-day operations of the PMU and assist in monitoring project milestones and deliverables Maintain project documentation, progress trackers, and MIS reports Ensure timely submission of reports, presentations, and dashboards to senior management and clients Stakeholder ManagementAct as the single point of contact (SPOC) between PMU, client departments, consultants, and internal teams Facilitate stakeholder meetings, workshops, and reviews, ensuring timely follow-ups and closure of action items Build and maintain strong relationships with government officials, vendors, and other project stakeholders Communication & ReportingDraft official communications, meeting...