3582 Issue Resolution Jobs - Page 30

How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure The Contract Quality Check lead plays a critical role in ensuring that all Third-Party contracts are in compliance with AXP Policies & Procedures and other regulatory requirements. This includes detailed review of key contract clauses, financial implications, IPCR applicability, and other essential requirements and approvals which are required as per policies and guidelines. Build and maintain sustainable relationships with all stakeholders, establishing a reputa...

Job Summary This resource is critical to support the increasing business needs to make the material engineering quality data available and accessible to customers for using in new application development cycle and thus enabling market creation for specialty materials to drive GROWTH. The SABIC internal project Euclid has set-up a state-of-the-art integrated database for all types of material engineering data. Perform independently the UL testing and generate quality material data. This role needs to test specialty thermoplastic materials and flag the inaccuracies to the respective Project Leaders for corrective action. Collaborate with the project leader, who is managing the specialty materi...

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Career Club Consultancy and Management Services is looking for Dispatch Executive to join our dynamic team and embark on a rewarding career journey. Plan and coordinate the delivery of goods to customers, ensuring timely and accurate delivery. Monitor the progress of deliveries and resolve any issues that may arise, such as unexpected delays or route changes. Communicate with drivers, customers, and other stakeholders to ensure the smooth operation of the delivery process. Manage a team of dispatchers and ensure that they are properly trained and equipped to handle the demands of the job. Monitor the performance of drivers and vehicles, and implement measures to improve efficiency and safety...

Job Title: CRM Administrator - Case Management System (CaseAware) Location: Onsite, Smartworks 43EQ, Balewadi High Street, Pune Shift: Night Shift (Full Overlap with U.S. EST) 6:00 PM 3:00 AM IST (to ensure overlap with U.S. Eastern Time zone) Experience: 512 years Openings: 3 (1 Lead + 2 Junior/Mid-Level) Employment Type: Full-Time, Permanent About Reliable Group Reliable Group is a U.S.-based organization headquartered in New York , with two offices in India Pune (Balewadi High Street) and Navi Mumbai (Airoli) We operate across three strategic business verticals: On-Demand: Providing specialized technology talent for global clients. GCC (Global Capability Centers): Helping enterprises buil...

Responsibilities: Client Engagement Custom Messaging Renewals & Retention Issue Resolution Competitor Insight Routine Management

Respond to customer inquiries via phone, email, or live chat in a professional and timely manner Resolve customer complaints and issues effectively, escalating to senior management when required Record customer interactions, feedback, and transactions accurately in the customer service database Maintain up-to-date knowledge of the company's products, services, and internal processes Provide detailed information to customers regarding product features, pricing, and availability Identify opportunities to cross-sell and upsell relevant products and services Process customer orders, returns, and exchanges efficiently and within set timelines Conduct follow-ups with customers to ensure satisfacti...

Role Overview: You will be responsible for designing, implementing, and managing cloud infrastructure, which includes identity and security, monitoring, data storage, and business continuity. Additionally, you will define optimal design patterns and solutions for high availability and disaster recovery for applications. Your role will involve developing solutions architecture, evaluating architectural alternatives for private, public, and hybrid cloud models, and working with the sales department to perform demonstrations and gather requirements. You will drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, an...

As a Packaged App Development Manager at Accenture, you will be part of the Technology for Operations team, serving as a trusted advisor and partner to Accenture Operations. Your role involves providing innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. You will collaborate closely with the sales, offering, and delivery teams to identify and implement innovative solutions. Some of the major sub-deals you will handle include Application Hosting Operations (AHO), Infrastructure Management (ISMT), and Intelligent Automation. **Key Responsibilities:** - Lead large-scale transformation projects, focusing on Project & Program Manag...

As a Technical Onboarding Coordinator, your primary responsibility is to support technical on-boarding initiatives for clients and data and asset management configurations on the platform(s) to drive the automation of end-to-end processing workflows. You will follow established workflows and SOP while also being flexible and collaborative in defining new processes. Balancing multiple requests and prioritizing items to meet deadlines will be crucial in this role. Additionally, you will provide timely, accurate, professional, and responsive support to internal and external customers/clients to resolve issues and prevent conflicts/problems from reoccurring. Taking on new assignments as directed...

As an Enterprise Account Manager at DocFyn, you will play a crucial role in managing client relationships, driving adoption of our suite, and contributing to the achievement of clients" marketing goals. This position requires a solid grip on performance metrics, comfort in handling enterprise accounts, and a passion for thriving in fast-paced, high-ownership environments. You will work closely with healthcare brands to define marketing and growth goals, monitor account profitability, ensure client satisfaction, and drive platform adoption to deliver tangible results. **Key Responsibilities:** - Client Management: Build and nurture relationships with healthcare providers to ensure retention a...

High Creation Interior is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordina...

Job Overviews Designation: Project Manager Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 6.0 To 10.0 ManekTech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Fac...

Experience : 8-12 years Role Overview We are seeking an experienced Informatica MDM SaaS Lead to drive end-to-end MDM implementations on Informatica Intelligent Data Management Cloud (IDMC) platform. The ideal candidate will have strong technical expertise in MDM SaaS, leadership skills to guide a team, and the ability to collaborate with clients to deliver scalable, high-quality data solutions. Key Responsibilities Lead the design, development, and implementation of Informatica MDM SaaS (IDMC) solutions. Collaborate with stakeholders to define MDM strategy, architecture, and data governance best practices. Oversee data modeling, match/merge rules, survivorship logic, and workflows. Integrat...

Your skills IT graduates with experience working with SCCM / MECM 5+ years of experience & have a deeper understanding of the supported systems, software, and technologies. Investigate and resolve more complex technical issues requiring in-depth troubleshooting. Maintain an inventory of hardware devices, track their lifecycle, and manage asset information, including hardware specifications and warranties. Your tasks Responsibilities: LS2 support technicians have a deeper understanding of the supported systems, software, and technologies. LS2 support is an escalation point for L1 or LS1.5 support. When an issue exceeds the capabilities or knowledge of L1 or LS1.5 technicians, it is escalated ...

The Director of Systems Engineering is a senior leadership role responsible for driving the strategic direction, design, and execution of complex engineering systems across the organization. This position oversees multidisciplinary teams, ensures seamless integration of hardware and software systems, and leads initiatives that span requirements management, validation, verification, and cloud infrastructure expansion. The role demands a blend of technical expertise, visionary leadership, and operational excellence to support business growth and innovation. Job Details: Key Responsibilities Leadership & Strategy Lead and mentor cross-functional engineering teams, fostering a culture of innovat...

The Security Officer acts as the operational lead at the site level, responsible for implementing security procedures, supervising guard personnel, coordinating with clients, and ensuring all security and safety standards are consistently met. This is a critical leadership role that bridges field operations and client expectations. Key Responsibilities: 1. Site Command and Control: Function as the second-in-command or site head (depending on site size). Lead and monitor all security operations at the designated client site. Ensure guards follow all post duties, site-specific instructions (SSIs), and G4S protocols. 2. Team Supervision: Supervise the deployment and performance of Security Supe...

This role involves working in the Digital Commerce Platforms group to develop and implement enterprise initiatives and technical projects for Fisher Scientific and Thermo Fisher Scientific ecommerce websites. As a senior software engineer, you will be responsible for: Designing, developing, testing, and deploying applications, participating in architecture and code reviews, helping to prioritize features and bug fixes, working collaboratively with cross-functional teams at Thermofisher, leading in the pursuit and delivery of the best possible product. Job Functions: Define and develop verifiable requirements and software designs. Develop technical documentation for software architecture, des...

Join us as a Risk & Control Analyst" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets. To be successful as a Risk & Control Analyst", you should have experience with: Basic/ Essential Qualifications: Identify and support improvements in risk awareness and control performance via controls assurance undertaken. Complete Design Effectiveness Asse...

To succeed in the role, analysts must learn about Sustainability products and issues, about their clients line of business and investment process, and then bring that knowledge together to provide insight and best practices to those client organizations. Client S ervice A ssociate must be adaptable, eager problem solvers, and able to lead cross-organization teams. Great communications skills are a must as they represent MSCI to all levels of client management. Your Key Responsibilities First point of contact for general queries directed to client services by phone, email or online case management Ownership and management of client enquiry and issue resolution processes for specific case type...

Prepare and issue accurate client invoices in a timely manner. Consolidate, review, and validate employee/vendor timesheets for billing accuracy. Coordinate with project managers to resolve discrepancies. Accounts Payable & Vendor Payments Enter bills, schedule, and process payments in QuickBooks (must be able to demonstrate proficiency). Issue purchase orders and collaborate with internal teams to prepare accurate POs and related invoices. Manage the end-to-end accounts payable cycle, including bill entry, approval workflow, and payment disbursement. Resolve vendor queries promptly, maintaining strong vendor relationships. Ensure proper documentation and compliance with company policies. Ve...

Engage and own relationships with Wing external partners managing both current and future drone manufacturing and design Create optimal supply chains for electrical and mechanical parts by identifying and evaluating industry leaders Negotiate contracts (terms and pricing) with large industry suppliers (domestic + international). Lead cross functional teams in decision making for cost, capacity, quality, and design efficiency Maintain large scale supply chain and material drive What You ll Need: 8+ years of relevant experience in Supply Chain and Direct Sourcing Experience sourcing electrical and mechanical parts through full product lifecycle (prototype through end of life) Experience scalin...

Lead the Manufacturing Operations activities with our contract manufacturer through new initiatives within the hardware organization. Liaison with manufacturing process, quality and test team along with global central organization for issue resolution and driving new initiatives. Strong written communication and organizational skills with demonstrated cross functional collaboration. Strong leader with demonstrated people management skills and cross regional management. This role would require working outside business hours or/and on weekends during escalations for issue resolution. What You ll Need: 8+ years of industry experience in one or more of the following fields: Product development a...

Interacting with Tier 1 clients via e-mail and phone as well as maintain client relationships Responding to questions about our services, results and provide additional specialized services upon request Communicate and interact with regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests. Ensure that all requests and case management workflows are resolved promptly to meet contractual SLAs and client expectations. Effectively communicate with clients, management, and team members on an as-needed basis with issue resolution. Conduct...

First point of contact for general queries directed to client services by phone, email or online case management Ownership and management of client enquiry and issue resolution processes for specific case types using salesforce Supporting Client Coverage teams across EMEA to increase efficiency and enhance the client experience via best practice The successful candidate will work closely with Service Delivery, Client Consultants, Sales and their Client Service colleagues across EMEA Achieve an appropriate understanding of MSCI Sustainability Research Solutions Become proficient at resolving MSCI Sustainability Research client questions and issues for specific case types Liaise with other MSC...