679 Issue Resolution Jobs - Page 3

Role Description Overview: The QC is accountable to manage day to day activities of Coding and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement Responsibility Areas: Participate in client calls and understand the quality requirements both from process perspective and for targets Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager Identify errors with high Inspection efficiency Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol Ensure correction of the error by the respective Operations associate Coach employees to minimize errors and improve performance Provide inputs to the training team on common mistakes made to enhance training curriculum Test files/batches for new clients/processes to be processed as part of familiarization Generation of QA reports on a daily basis Attainment of Internal External SLA as per Process Defined. Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics Record identified errors. This is an organizational record can be used by the organization as it deems fit Strict adherence to the company policies and procedures. Extensive Quality experience Audits, Coaching training as per process defined. Min of 1.5 Yrs of Professional and Relevant Experience Sound knowledge in Healthcare concept. Critical problem solving and issue resolution Must have Good Product and Process Knowledge Must have good analytical and judgmental skills Quality Feedback/Refresher sessions Prepare and Maintain Quality status reports

Group Company: MINDSPRINT DIGITAL (INDIA) PRIVATE LIMITED Designation: Scrum Master As a Scrum Master at Mindsprint Digital, you will play a crucial role in coordinating and coaching our software development team. Youll be the go-to person for applying Scrum principles to ensure high-quality work. Your responsibilities will include managing timelines, resolving issues, and coaching team members on Agile methodologies. Ultimately, youll help create self-organizing teams that are flexible and fully productive during sprints. Responsibilities: Manage each projects scope and timeline. Coordinate sprints, retrospective meetings, and daily stand-ups. Coach team members in Agile frameworks. Facilitate internal communication and effective collaboration. Act as the point of contact for external communications (e.g., customers or stakeholders). Work with product owners to handle backlogs and new requests. Resolve conflicts and remove obstacles that occur. Ensure deliverables meet quality standards at the end of each sprint. Guide development teams toward higher Scrum maturity. Help build a productive environment where team members take ownership of the product and enjoy working on it. Requirements: Experience in a Scrum Master role in Digital transformation projects Familiarity with software development (preferably Bigdata, IOT, Analytics) Excellent knowledge of Scrum techniques and artifacts (e.g., definition of done, user stories, automated testing, backlog refinement). Good understanding of other Agile frameworks (e.g., Crystal, XP). Strong communication and servant leadership skills. Problem-solving and conflict-resolution abilities. Outstanding organizational skills. Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

Role Overview The Customer Service Associate will play a pivotal role in monitoring and managing AV systems. This position is ideal for individuals with a non-technical academic background (e.g., BCom, BA) who have a strong inclination toward technology and are eager to learn. The Customer Service Associate will ensure the smooth functioning of systems by troubleshooting issues, coordinating resolutions, and maintaining communication with stakeholders. Key Responsibilities System Monitoring & Troubleshooting : Monitor AV systems in real-time using NOC dashboards to identify performance issues. Diagnose basic technical problems and escalate complex issues to technical teams. Maintain accurate logs of incidents and troubleshooting steps. Coordination & Communication : Act as the primary point of contact for clients reporting system issues. Collaborate with internal technical teams and external vendors to resolve problems efficiently. Provide regular updates to clients on issue resolution progress. Documentation & Reporting : Create detailed reports on system performance, downtime, and issue resolution timelines. Document standard operating procedures (SOPs) for recurring tasks and troubleshooting processes. Continuous Improvement : Identify patterns in system issues and recommend preventive measures. Stay updated on advancements in AV technology to enhance support capabilities. Qualifications A bachelors degree in any field (e.g., BCom, BA) with a demonstrated interest in technology. Strong problem-solving skills and the ability to learn technical concepts quickly. Excellent verbal and written communication skills. Basic familiarity with Microsoft Office tools; knowledge of ticketing systems is a plus. Ability to work in shifts to ensure 24/7 NOC coverage. Preferred Skills Exposure to AV or IT systems is an advantage but not mandatory. Strong organizational skills with attention to detail. Customer service experience is a plus.

Required Exp: Minimum 1 Year in Customer service International voice exp is mandatory. Qualification: Graduate CTC: Up to 4.5 LPA Location: Bangalore Notice Period: Immediate Joiners Shifts: 24/7 Rotational Contact - Divyanshi(8905115503) Perks and benefits Both Way Cab Allowances and Incentives

Domain: International Customer Support Experience: Minimum 1 Year Qualification: Graduate (Mandatory) CTC: Up to 5.75 LPA Location: Bangalore Notice Period: Immediate Joiners Only Shifts: 24/7 Rotational (US Shifts) Contact - Divyanshi(8905115503) Perks and benefits 2 ways CAB Allowances and Incentives

Job description: Designation : Manager/Sr Manager Business Assurance Location : Bangalore - Diamond District, Domlur. Key Responsibilities: Client Relationship Management: o Serve as the primary point of contact for key accounts. o Build and nurture strong, long-lasting relationships with clients. o Understand client needs and align company services to meet those needs. Service Delivery Oversight: o Ensure seamless delivery of services in line with client expectations. o Monitor service performance metrics and ensure SLA compliance. o Proactively address service issues or concerns. Account Growth & Retention: o Identify opportunities for upselling and cross-selling. o Collaborate with the sales team to support business development strategies. o Develop account plans to drive customer satisfaction and loyalty. Internal Coordination: o Work with operations, technical, and product teams to ensure service excellence. o Coordinate client feedback with internal teams to drive service improvements. • Reporting & Analytics: o Provide regular reports on account status, service performance, and client feedback. o Analyze trends to anticipate potential issues or opportunities. Skills and Experience: Min 8 years of experience. The candidate should be self-motivated, goal-orientated professional with a proven track record into Field Service operations and services to the big corporates and service industry. Proficient in Microsoft Excel. Conflict resolution. Cross-functional team collaboration. Presentation and reporting skills. Have the flexibility and availability to travel (approx. 50% of time)

Key Responsibilities: Fleet , Repair & Transportation Management • Oversee daily transportation operations, including scheduling, routing, and tracking shipments. • Manage the companys fleet, ensuring vehicles are maintained, serviced, and meet compliance standards. • Optimize fleet utilization to improve cost efficiency and minimize downtime. Logistics Coordination • Plan and execute delivery schedules to meet business requirements. • Work closely with warehouse, procurement, and operations teams to ensure seamless logistics flow. • Monitor real-time tracking systems for shipments and resolve transit issues proactively. Vendor & Carrier Management • Negotiate contracts with transport vendors • Evaluate carrier performance and ensure service level agreements are met. • Build strong relationships with external transport partners to ensure reliable and cost-effective services. Compliance & Safety • Ensure compliance with local and international transportation laws and regulations. • Maintain transport documentation, including permits, licenses, and regulatory requirements. Cost Control & Budgeting • Monitor transportation costs and optimize operations to reduce expenses. • Develop strategies for cost-saving initiatives while maintaining service quality. • Prepare budget reports and financial analysis related to transport operations. Team Leadership & Development • Supervise and manage a team of drivers, dispatchers, and transport coordinators. • Provide training on compliance, safety, and operational efficiency. • Conduct performance reviews and implement employee development programs. Customer Service & Issue Resolution • Ensure on-time deliveries and address any shipment delays or issues. • Work closely with the customer service team to resolve transport-related customer complaints. • Implement corrective actions for recurring transportation issues. Required Skills & Qualifications: • Any graduate in 5+ years of experience in transport/logistics management. Strong knowledge of transportation regulations, fleet management, and logistics planning. Proficiency in transport management systems (TMS) and GPS tracking software. Excellent negotiation, leadership, and communication skills. Ability to analyze data and implement process improvements. Strong problem-solving skills with a proactive approach. Preferred Qualifications: • Experience in the logistics, courier, or supply chain industry. Familiarity with ERP or transport automation tools. Certification in logistics or transport management is a plus

Job Description: Position : Automation and Instrumentation Engineer Location : Surat Experience : 2-3 year in Automation industry Education : BE/B. Tech. Electrical / Instrumentation / Electronics / Communication engineering Salary : negotiable Industry : Electrical/ Automation/ manufacturing Job Purpose: To design, develop, simulate, and commission industrial automation system consisting of DCS/PLC/HMI/SCADA system/VFD/Controllers etc. To assist estimation team for Industrial Automation panels/projects Roles & Responsibilities: Review of control philosophy, P& I diagram, instruments list, flow chart and specifications of the system/project Generate detailed engineering documents (IO list, system architecture) for system/project for approval Logic development of the system/project HMI/SCADA development, integration with PLC/controller and simulation/testing I/O testing of panel on the floor Communication establishment and testing To assist Production team technically during inspection of panels/project Site commissioning Provide technical support and training Document (operation manual/test procedure) development for process automation and development projects To generate As Built documents (I/O list and programming) of panels/project Provide remote commissioning support and work with experts on issue resolution COMMUNICATIONS AND RELATIONSHIPS: Internal: Engineer /Sr. Engineer/Manager Automation and Instrumentation, Director Technical Internal: Engineer /Sr. for more jobs- Google search: Glan Management Consultancy Key Skill: Automation and Instrumentation Engineer, panel design, PLC, SCADA, instrumentation engineer, automation engineer,

Job Description Job Summary: As a Tour & Travel Operations Executive, you will be pivotal in overseeing the end-to-end functions of our travel packages. This role demands a high level of organization, customer service skills, and the ability to manage multiple tasks efficiently. You will handle the creation and management of travel packages, coordinate with various stakeholders, and ensure the seamless execution of travel arrangements. Your efforts will contribute to the smooth operation of our travel services, enhanced customer satisfaction, and overall business success. Key Responsibilities: Customer Interaction: Address and manage customer inquiries with professionalism, aiming to meet and exceed their expectations. Determine clients' travel needs, preferences, and budgets to tailor appropriate solutions. Travel Package Management: Create and manage travel packages, ensuring they meet client specifications and industry standards. Prepare travel itineraries, vouchers, and other related documents. Coordination and Liaison: Work closely with travel agents, airlines, hotels, and transportation providers to confirm reservations and resolve any issues that may arise. Build and maintain strong relationships with tour vendors to ensure high-quality service delivery. Backend Operations: Support inventory management of travel packages, promotional materials, and supplies. Maintain accurate records related to bookings, contracts, and agreements. Sales Collaboration: Collaborate with the sales team to identify opportunities for upselling and cross-selling. Assist in preparing promotional materials and strategies to enhance customer satisfaction. Documentation and Record-Keeping: Organize and maintain documentation related to bookings, contracts, and agreements. Ensure accurate record-keeping of bookings, payments, transactions, phone calls, and meetings. Payment and Booking Management: Collect payments, manage invoicing, and book travel arrangements. Handle all aspects of financial transactions related to travel packages. Issue Resolution: Address and resolve travel issues, conflicts, complaints, cancellations, and refunds with efficiency and professionalism. Ensure all customer concerns are managed effectively. Operational Support: Assist in the smooth, efficient running of the business by supporting various operational tasks and backend processes.

. Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Job Summary: The senior software engineer will be part of the automation engineering team where they are responsible to provide support and expertise on all software solutions developed to support automation initiatives. This role assists in the design and development of software used by the Operations and Reliability teams. Contribute as a senior member of the software development team Ideate, solution and implement complex business requirements into working software. Participate and lead advance troubleshooting and root cause analysis and issue resolution. Demonstrates knowledge of strategic thinking; must possess deep business acumen. Lead discussions on fine tuning requirements so that they can be translated into working code. Engage with senior architects and technical leads to drive evolution of the automation vision and roadmap for the business unit. Must be highly collaborative, mature, adaptable and multi tasker. Write and Debug code. Basic Qualifications Bachelor s degree in Computer Science, Information Technology, or a relevant field Minimum 5 years professional experience. Minimum three (3) years of experience working in Azure/.NET Backend or similar API development technologies Minimum two (3) years of experience working in cloud technologies (Azure preferred) Minimum two (3) years of experience working on databases. Must have previous experience leading a software development team. Solid understanding of software design/ development/lifecycle; advance understanding of source control systems; production and deployment of software into different release environments Deep understanding of devops processes and able to configure pipelines for continuous code deployment. Experience in databases, tuning SQL and stored procedures. Ability to communicate clearly and concisely. Ability to multi task, prioritize and deliver new features by leading a team of software engineers. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years

This position provides leadership and direction to a team of in-market based sales associates to grow account share and drive revenue from domestic business across all properties in line with overall National Sales Team strategies. The primary responsibility is to set sales targets by hotel to achieve the overall revenue goals for national accounts from South & East India. Provide day to day leadership to the leaders of the National Sales - South & East India Team to achieve assigned revenue and market share goals. Pulls through segment strategies and partner with Sales Leaders and General Managers to ensure the hotels attain and grow domestic sales and revenue objectives. Liaises with the property sales teams to promote successful execution of sales strategy relating to transactional excellence. Accountable for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within their area. Develops strong partnerships with all stakeholders (their team, customers, and property, Area and Continent leadership) for the purpose of penetrating and growing market share and driving sales for each hotel within their geography. Directs and leverages company resources to support the achievement of revenue targets and financial performance. Advises and sets business development strategy for national accounts in South & East India and oversees office budget. CANDIDATE PROFILE Education and Experience Required: Minimum of 12 years of relevant sales and marketing experience. Total Account Management experience. Experience managing a team. Preferred: Relevant university or college qualification or degree. Hospitality sales experience. English language, written and spoken. Local language, written and spoken. CORE WORK ACTIVITIES Managing and Leading the NSO South & East India team Develops and implements the overall NSO South & East India strategy. Execution of sales strategies to achieve overall NSO South & East India goals. Ensure total account penetration, margin management, and timely implementation of sales initiatives for all NSO South & East India accounts Responsible for business development goals. Execution of strategy and getting the team to develop accounts and achieve goals. Deploys members of the National Sales Team - South & East against the most profitable customer accounts. Set performance targets that focus National Sales Team - South & East associates to grow account share and drive revenue. Acts as customer advocate by understanding the customer s requirements, expectations and needs; removes barriers to business solution development. Develops relationships with outside vendors and strategic partners in an effort to expand exposure of Marriott brands to internal and external customers. Pursues opportunities to capitalize on strengths and market conditions, and to counter competitive threats. Channels customer feedback, as appropriate, on all aspects of opportunity management to the National Sales Team - South & East India Stays abreast of developments in the areas of Strategic Account Management and Team-Based Sales in order to provide relevant direction. Organizational Excellence Manages and directs the NSO South & East India sales team and promote accountability to drive superior business results within the markets. Include successful execution of account strategies by proactively targeting current and new high value accounts in the area and implementing effective sales deployment strategies to grow market share. Acts as project manager for ad hoc or recurring needs of the department, responsible for satisfactory and timely delivery of outcome. Demonstrates a solid, working knowledge of local business behaviors, and leveraging this to provide maximum profitability for Marriott. Establishes guidelines for, measures, monitors and evaluates Marriott and above property sales processes, policies and procedures. Orchestrates departmental resources across organizational boundaries to create cross-functional business-to-business relationships. Positions self as a knowledge provider in matters of industry and business to their clients and internal constituents. Supports accomplishment of department and its account initiatives through active participation in issue resolution. Business / Financial Management Determines ROI on sales opportunities. Works with Director National Sale India & Area Leadership in developing overall business strategies for the National Sales Team, South & East India ; review and manage controllable expenses as appropriate. Demonstrates working knowledge of legal issues within industry. Directs regular reporting activities associated with account tracking, spending data, department revenue, profitability analysis, etc. Ensures effective measurements of process and outcomes of business and account plans. Oversees the use and maintenance of internal systems. Positions self as the Subject Matter Expert in matters related to the specific area of expertise. Prepares for and facilitates productive meetings. Manages facilities/office as needed. Supports operating budgets and sales targets to support the success of the National Sales Team, South & East India Promotes National Sales Team strategy and program alignment with the overall market goals of South & East India Tracks account growth and profitability to positively influence customer purchasing behavior. Works with Revenue Management and other Functional Areas to assist in the development of business segment, revenue stream and/or geographical area sales strategies. Market Integration & Leadership Develops strong working relationships with internal and external stakeholders to maximize Marriott benefits, advising on issues relative to customer/segment/geographical needs and proactively developing strategies that complement market-based initiatives. Establishes and maintains an active role within industry organizations. Maintains an influential presence among customers and internal constituents by providing education and training to both audiences across a wide range of relevant industry, business and/or geographical interests. Provides effective orientation and training on the National Sales Team, South & East India for new market/field associates. Evaluates market and economic trends and introduce appropriate changes in sales strategies to generate increased revenue and ensure competitive position in the market for Marriott. Supports company culture based on shared values of associate and customer satisfaction. Serves as the primary sales contact for the GMs and property leadership and sales teams in South & East India. Understand and accurately represent property needs. Human Resources Celebrates successes and publicly recognizes the contributions of associates. Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives, communicate expectations, recognize performance and produce desired business results. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. Interviews and hires National Sales Team. South & East India associates with the appropriate skills to meet business needs. Models desired behavior through participation in client-company activity (e.g., sales calls and customer events). Sets goals and expectations for direct reports using the appropriate performance process and holds staff accountable for successful performance; coach by providing specific feedback to improve performance. Conducts the annual performance appraisal process with direct reports according to Standard Operating Procedures. Uses all available on the job training tools for associates; implement and manage training initiatives and conducts training when appropriate; ensure self and direct report managers attend appropriate core training classes. Other Performs other duties as assigned to meet business needs. Develops actionable recommendations and responses to optimize performance and drive growth and profitability, as appropriate. .

About Sectona Sectona is a Privileged Access Management company that helps enterprises mitigate risk of targeted attacks to privileged accounts spread across data centers and cloud. It provides modern infrastructure access layer for new age workforce to build, confidently access and operate a faster, more secure technology environment. Sectona delivers a single stack integrated Security Platform which hosts multiple solutions, such as, Privilege Access Management (PAM), Privilege Access Governance (PAG), DevOps Secret Management (DSM) and Endpoint Privilege Management (EPM) for securing dynamic workforce access across on-premises or cloud workloads, endpoints and machine to machine communication. Sectona works with diverse set of customers from 25+ countries with focus on India, Middle East, Africa, South East Asia, Europe and UK. For more information, visit www.sectona.com and follow @sectona1 on X or @Sectona on LinkedIn What you will do for Sectona The Support Engineer is a seasoned professional who understands challenges faced by organizations in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth environment, this role is for you. Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the Sectona products. Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal and external point of contact on customer issues and ensure they are resolved as expediently as possible. Collect information and document bugs with Engineering for product issues that are impacting customers. Provide feedback to the training and documentation organization so that common or emerging issues can be addressed before they become serious or widespread. Create process or troubleshooting documentation in the support knowledge base. Skills and Experience you require B.Sc (CS)/ B.Sc. (IT)/ IT Diploma • 3- 5 years experience of Support Engineering/ Customer Support/ Technical support/ System administration or related customer facing role. Freshers are encouraged to apply. Expertise in core Microsoft product stack, including Windows Server, Windows Workstation, Active Directory, DNS, DHCP, Group Policies and IIS. Experience with VMWare virtual environments, AWS Cloud Services or Microsoft Azure Platforms is preferred. Advanced troubleshooting & technical escalation management. Implement, Operate and provide L2 Support for PAM solutions. Demonstrate an understanding of risk management, security policies and controls, user account life-cycle management and role-based access. Ability to learn new technologies quickly. Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.) Ability to work independently with little direct supervision and as a part of a team. Ability to remain calm, composed and articulate when dealing with tough customer situations. We will only be considering candidates based in Mumbai for this role.

Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail

BKMSOLVENTS is looking for Project Manager (IT) to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

AppQuarterz Technologies is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Way2it Techno Services Private Limited is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements. Lead our client projects from inception to delivery, ensuring timely completion while maintaining high-quality standards.

Job Summary We are looking for a detail-oriented QC Developer with 6-12 Months of experience in web and application quality control. The ideal candidate will be responsible for reviewing and validating front-end and back-end implementations, identifying bugs or deviations from requirements, and ensuring consistent quality across devices, browsers, and platforms. Key Responsibilities Perform manual testing of web pages, applications, and landing pages for functionality, UI/UX, and responsiveness. Validate tasks against client requirements, shared documentation, and design references. Identify bugs, usability issues, broken links, or layout inconsistencies and report them clearly. Conduct cross-browser and cross-device testing to ensure compatibility. Validate integration of tracking tools, redirects, and page speed standards. Work closely with developers, designers, and project managers to ensure defect resolution and retesting. Support test case creation and documentation of QA processes. Ensure all client deliverables meet internal quality standards before delivery. Required Skills 6-12 Months of experience in manual QA/QC for websites and web applications . Good understanding of HTML, CSS, and JavaScript basics (for front-end validation purposes). Familiar with cross-browser testing tools (like BrowserStack) and dev tools for inspection. Basic understanding of responsive design and UI/UX principles. Strong attention to detail and ability to document clearly. Hands-on experience with responsive testing tools to ensure cross-device compatibility Ability to track and document all bugs with clear descriptions and supporting screenshots in a structured format Good to Have Exposure to automation testing tools Knowledge of Git or GitLab to access and validate deployed code branches. Familiarity with performance testing tools (Lighthouse, PageSpeed Insights, GTmetrix). Understanding of tracking tools (GTM, GA) and campaign QA. Soft Skills Strong sense of ownership and accountability Good communication and coordination with cross-functional teams Proactive approach to quality and issue resolution. Ability to work collaboratively with developers and designers. Time management and ability to handle multiple tasks under deadlines.

Job Description: The Expense Report Auditor will join a team who service the expense reporting needs of Syneos Health. This position is responsible for applying Syneos Travel Policy, Client Travel Policies, and Business Conduct Standards while performing a variety of expense report and auditing functions. The majority of tasks will involve processing and auditing expense reports while promoting a customer service environment by responding effectively to employee inquiries in a prompt, accurate, and professional manner. Duties may include, but not limited to: Job Responsibilities: Payment Processing Run payment batches (e.g., PPR - Payment Process Request) Monitor payment statuses and resolve errors Validate payment files before transmission Payment Formats Understand seeded formats (e.g., NACHA, SEPA, ISO20022) Assist in testing and validating custom formats Reconciliation Support Help with bank statement uploads Match payments with bank transactions Issue Resolution Investigate payment rejections or failures Log and track issues using internal ticketing systems Review AP share mailbox for invoices and approval based upon assignment Review AP share mailbox for inquires based upon assignment and respond within 48 hours; urgent request within 24 hours to vendor and/or internal customer Ensures all types of payments (check, ACH, wires) are made in a timely manner and are corded in Oracle accounts payable system Ensures proper approvals are included on all payments to be processed Creates check runs, EFT and wire payment batches, including preliminary register Reviews printed checks for accuracy and signatures Investigation of aged creditor balances exceeding supplier payment terms and collection of credit balances owing Assists in month end closing preparing monthly accruals Maintains files and documentations thoroughly and accurately, in accordance with company policy and accepted accounting practices. Comply with process controls outlined in narratives to meet Sarbanes-Oxley internal controls objectives. Maintain Update SOP s and operating guidelines timely. Maintain Learning Logs Follow up on invoices under queries, on hold and pending with approvers Reviewing payment exceptions & on hold documents. Qualifications Prior Accounts Payable experience for 01 to 03 Years in Payment Processing Hands-on experience in query resolution and reconciliation Strong Excel skills - at least intermediate level Experience of working in a multi-currency environment Strong organizational skills Good communication skills Ability to communicate well when working with colleagues/clients in other countries Attention to detail and accuracy Desirable: Experience of using Oracle ERP system

Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. The Company Oracle is the world s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. Were using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business its helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. What You ll Do As a senior EPM member on this team, you will lead and participate in delivering various customer engagements, including assessments, requirement gathering, solution design, implementations, and optimizations. You will work independently on development and issue resolution and ensure the timely delivery of project artifacts. You will provide support throughout the implementation lifecycle and coordinate closely with customer and internal teams to ensure a successful delivery. Have experience collaborating with business partners to understand and translate their functional requirements into technical specifications. Passionate about customer service, with a strong customer focus and excellent problem-solving and analytical skills. Experienced EPM consultant with a consistent track record of designing and delivering high-scale, high-impact solutions. Good understanding of Income statements, Balance Sheets, Cash Flow, Workforce planning, Capex planning, strategic planning, different consolidation methods, and their calculations and disclosure in financial statements. Stay ahead of on the latest Oracle EPM technologies and standard processes through continuous learning. Minimum Qualifications BE, BTech, MCA, MBA in Finance 6+ years of experience in EPM products. Extensive hands on experience in experience in any of these EPM_cloud products [EPBCS, FCCS, ARCS, EPCMCS, EDMCS, TRCS, NR]. Deep functional knowledge of financial processes and associated functionality in the EPM area Expertise in developing custom integrations using Data Integration Strong problem-solving skills Ability to work in a fast-paced environment and master unfamiliar concepts quickly with little supervision. Preferred Qualifications Hands-on knowledge of scripting (Batch/Python/PowerShell) Superb communication, project/stakeholder/team management skills, and experience. Knowledge of SRs, RFCs, and My Oracle Support. Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c.

Role : Channel support onboarding Exp : 10 years Shift : Rotational Package : 10.8 LPA Cab : No cab (Allowance Provided) Location : Chennai & Hyderabad Must have : customer support onboarding experience

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers. bms. com/working-with-us . Key Responsibilities Project Responsibilities: Provides comprehensive programming leadership and support to clinical project teams and vendors, including deployment of programming strategies, standards, specifications and programmed analysis to comply with regulatory requirements, SOPs and work practices Independently develops, validates, troubleshoots, and maintains complex programs and utilities in accordance with predefined specifications and standards Leads / Supports the electronic submission preparation and review Develops unambiguous and robust programming specifications (e. g. ADaM specifications) Reviews key planning documents (e. g. , statistical analysis plan, data presentation plan, data review plan) to align with project objectives and ensures clarity and completeness of programming assumptions and requirements; Assesses document robustness and impact on programming activities Communicates proactively and effectively around issues and risks and contributes to its remediation Improvement Responsibilities: Identifies, leads, and supports opportunities to enhance processes and technology Communicates proactively and effectively around issues and risks and contributes to its remediation Managerial Responsibilities (if applicable): Effectively recruits, manages, develops, evaluates, rewards, motivates, and retains up to 5 direct reports, resulting in an increasing level of capabilities within GBDS Conducts objective setting, performance check-ins, and year-end discussions in compliance with BMS policies; aligns objectives, feedback and performance evaluation with manager Meets regularly with direct reports, focusing on project updates, development needs, issue resolution, and provides real-time coaching and feedback; holds staff accountable for quality and timeliness of programming activities; ensures staff is compliant with training requirements Communicates with manager regarding promotions, performance concerns, and retention risks Builds and maintains a network with stakeholders and peers to ensure cross-functional strategies and objectives intertwine and build upon each other to achieve results Skills, knowledge, and experience Minimum Requirements: Bachelor s degree in statistics, biostatistics, mathematics, computer science or life sciences required At least 8 years programming experience in industry including support of significant regulatory filings Proficient knowledge of drug development process, clinical trial methodology, regulatory guidance, industry standards, statistical concepts, and medical terminology used in the analysis and submission of clinical data Broad expertise in statistical programming and in developing computing strategies In-depth understanding of clinical data structure (e. g. CDISC standards) and relational databases Demonstrated proficiency in using SAS to produce analysis datasets and TFLs and in using other software tools and applications (e. g. MS office, XML, Pinnacle 21) Demonstrated ability in processing of upstream data (e. g. multiple data forms, workflows, eDC, SDTM); Demonstrated ability in providing deliverables to meet downstream requirements, (e. g. ADaM, TFLs, e-submission components) Demonstrated ability to work in a team environment with clinical team members Preferred Requirements: Management experience supervising technical professionals If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms. com . Visit careers. bms. com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers. bms. com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Translate customer and stakeholder needs into technical requirements and acceptance criteria. Lead services or engineering teams in processing and integrating data into digital maps. Collaborate with leadership to define short- and long-term technology roadmaps. Own requirement intake and drive the engineering execution plan. Manage software issue resolution across internal and external sources. Address complex problems with strategic, innovative thinking. Identify product risks and own mitigation planning. Coordinate cross-team dependencies to ensure end-to-end delivery. Lead high-risk, complex projects with impactful strategies. Influence program direction and resource allocation to support business goals Who are you 10+ years of related experience in a software development role with a minimum of a Bachelor s degree; or equivalent work experience. Ability to lead projects or project steps within a broader project; acts as a resource for colleagues with less experience. Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines. Ability to work independently with minimal guidance. Has the capability to understand customer & stakeholder requirements and transform them into engineering and system requirements. Business expertise: Has knowledge of current state-of-the-art tools and techniques used to plan and organize engineering software development such as Jira, Confluence, Agile Methodology and others. Has good knowledge in the disciplines of Project Management and Program Management and related tools and techniques. Has very good communication and analytical skills and can quickly understand complex scenarios. Python programming expertise is a plus. Ability to query databases and datastores is a plus. Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view. Who are we At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel. We are looking for a Technical Product Manager (TPM) in Foundations Engineering is to bridge the gap between engineering teams and stakeholders by defining, prioritizing, and delivering technology-driven services and products that meet internal customer/stakeholder needs and support company goals

Role Summary: We are seeking a proactive and organized Project Coordinator - Finance & IT Integration Associate to support the Business Digital Office (BDO) leads in managing financial and IT-related projects. This role requires a good foundation in accounting and finance, combined with solid experience in stakeholder coordination, business analysis, and documentation management. You will be the key liaison between business, finance, and IT teams to ensure seamless integration and execution of financial transformation topics. Key Responsibilities: Business Analyst for FI Topics: Act as the single point of contact for coordinating business analyst responsibilities on behalf of BDO Leads for Financial (FI) topics. Requirement Gathering: Collaborate with UD (User Departments) to gather and document new or modified requirements. End-to-End Requirement Management: Track each requirement from intake through implementation, ensuring all related artifacts are prepared and maintained: LH Requirement Document PH Solution Document Data Classification Sheet IT Security Risk Assessment Architecture & Data Flow Diagrams Operator Self-Check and Operator Manual Access Management & User Manuals T&R Documentation: Ensure timely capture of T&R (Topic & Responsibility) specifics tags, components, responsible stakeholders, deadlines, and attachments. Weekly Updates: Maintain weekly status updates for all active topics within T&R records. OPL Tracking: Support BDO Leads in One Point Lesson (OPL) tracking and topic prioritization for issue resolution and decision-making. Stakeholder Engagement: Liaise effectively with internal and external stakeholders including Developers, UD Process Owners, Project Security Managers, and others to drive task progress and closure. Qualifications Educational qualification: Bachelor s degree in Accounting, Finance, Business Administration, or related field. Experience : Minimum 2 years of relevant experience in a finance or business analyst role with cross-functional exposure. Mandatory/requires Skills : Business Analysis: Experience in business requirements gathering, documentation, and cross-functional coordination. Process & Compliance: Familiarity with IT governance, data flow, access management, and risk documentation practices. Communication: Excellent written and verbal communication skills for stakeholder interaction and documentation clarity. Tools Proficiency: Proficient in MS Office tools (Excel, Word, PowerPoint), and familiarity with documentation and tracking tools (JIRA, Confluence, etc. preferred). Preferred Skills :

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracles Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements We are looking for a highly skilled Senior Integration Specialist to join our Production Services team. This role will play a key part in supporting and enhancing integration solutions. The ideal candidate will have deep expertise in Oracle Fusion Middleware technologies and experience in managing large-scale, production-grade integration platforms. Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Key Responsibilities: Provide L2/L3 production support for Oracle SOA Suite, ODI, MFT, and OIC. Lead and resolve high-priority integration incidents and root cause analysis. Support deployments, patching, upgrades, and platform stability initiatives. Collaborate with development, functional, and infrastructure teams for issue resolution and change delivery. Monitor integration flows and proactively address performance and availability issues. Contribute to automation and knowledge documentation for continuous improvement. Ensure compliance with SLA, change management, and incident management processes.

Embark on a transformative journey as a Specialist - Customer Screening at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Conduct enhance due diligence (EDD), screening, and periodic reviews for new and existing clients in accordance with AML/KYC regulations. Perform risk assessments for clients and counterparties, particularly with respect to PEP, sanctions, and adverse media. Monitor customer profile and escalate any unusual patterns or behaviours indicating potential financial crime. Ensure compliance with relevant laws, regulations, and internal policies related to financial crime. Participate in the development and implementation of internal controls, policies, and procedures to mitigate financial crime risks. Maintain accurate records of investigations, decisions, and risk assessments. Strong knowledge of AML/KYC regulations, screening systems and tools. Understanding of banking operations and regulatory frameworks. Minimum Qualification - bachelor s degree. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To complete EDD/Exits cases which includes day to day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support with day to day Enhance Due Diligence (EDD)/Exits initiatives including processing, reviewing, reporting, trading, and issue resolution. Execution of EDD reviews on high-risk customers to maintain compliance with regulatory requirements and policies. Execution of exit reviews on customers who are having their accounts closed to mitigate risk, aligned to compliance and internal policy. Collaboration with teams across the bank to align and integrate EDD and exit processes. Identification of areas for improvement and providing recommendations for change in EDD and exit processes. Development and implementation of Issue resolutions relating to any inefficient controls . Development of reports and presentations on EDD and exit performance and communicate findings to internal senior stakeholders. Participation in projects and initiatives to improve EDD and exit efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.