3582 Issue Resolution Jobs - Page 3

Job Purpose The IT Outsourcing Manager will oversee the end-to-end lifecycle of IT outsourcing engagements, ensuring alignment with regulatory requirements, organizational policies, and strategic objectives. The role involves vendor management, contract governance, risk mitigation, and coordination with internal stakeholders to ensure seamless delivery of outsourced IT service Duties and Responsibilities 1) Identify, evaluate, and onboard IT vendors in line with business needs and compliance requirements. 2) Manage vendor relationships, performance reviews, and issue resolution. 3) Ensure vendors meet SLAs, KPIs, and contractual obligations 4) Maintain a centralized repository of outsourcing...

Job Responsibilities: Partner Onboarding: Lead the end-to-end onboarding process for new partners/sellers, ensuring a smooth and efficient transition onto the Client platform. Training and Support: Provide comprehensive training and ongoing support to partners/sellers, helping them navigate the clients systems, policies, and best practices. Process Improvement: Identify opportunities for process improvements and contribute to the development of onboarding materials and resources. Relationship Management: Build and maintain strong relationships with partners, acting as their primary point of contact during the incubation period. Issue Resolution: Troubleshoot and resolve any issues partners/s...

Overview Manager, HR Services is responsible for leading and optimizing HR service delivery for our stakeholders This role requires strong collaboration with internal HR teams and external vendors to ensure efficient transaction processing, issue resolution, and continuous improvement The ideal candidate will bring a strategic and operationally focused mindset, along with a data-driven approach to managing HR services Role - Stakeholder Collaboration: Interfaces with internal COEs, People and Capability partners, and external vendors to gather information and drive service delivery improvements - Issue Management: Oversees root cause analysis and troubleshooting of service delivery issues; r...

As a Business Development Team Lead at FusionStays, you will play a pivotal role in leading property acquisition, relationship management, and operational excellence in the North Bengal region. Your responsibilities will include: - **Property Acquisition & Onboarding:** Identify, approach, and onboard new hospitality partners such as hotels, homestays, and guesthouses. Be open to travel for this purpose. - **Sales & Revenue Growth:** Drive sales performance by achieving monthly and quarterly partner acquisition and revenue targets. - **Relationship Management:** Maintain strong relationships with existing partners to ensure loyalty, retention, and continuous engagement. - **Market Research:*...

As a Customer Care Executive, your role involves ensuring a high level of customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service. Effective communication skills, problem-solving abilities, and a customer-centric approach are essential for success in this role. - Handle customer inquiries, requests, and complaints via phone, email, or chat. - Provide accurate information about products, services, and company policies. - Ensure a positive customer experience through professional and courteous communication. - Investigate and resolve customer issues promptly and effectively. - Collaborate with other departments to address complex problems and ensure t...

As a Customer Service/Customer Support Intern at Ksquare Timeline, you will have the opportunity to hone your English proficiency skills while providing exceptional service to valued customers. **Key Responsibilities:** - Responding to customer inquiries and concerns via phone, email, and chat in a professional and timely manner. - Assisting customers with product information, order status, and issue resolution. - Collaborating with other team members to ensure customer satisfaction and retention. - Documenting customer interactions and feedback to improve services. - Providing support to the sales team by generating leads and following up on potential opportunities. - Learning about product...

As a Key Account Manager at TVM Signalling and Transportation Systems Private Limited (TSTS), your role will involve managing and nurturing relationships with key clients in the Indian Railways sector. You will be responsible for ensuring the delivery of services/projects, identifying new business opportunities, and maintaining high client satisfaction. Your day-to-day tasks will include coordinating with internal teams, developing strategic plans, and staying updated on industry trends. Key Responsibilities: - Building and maintaining strong, trust-based relationships with key clients, acting as the main point of contact for all matters. - Developing and executing account plans to achieve c...

Job Req ID: Posting Date: Function: Location: Salary: Why this job matters The Network Engineering Manager manages the delivery of client technical requirements and deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals. What You'll Be Doing 1 - Manages teams in the delivery of daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components. 2 - Manages and ensures client expectations for data communications connectivity and related products and applications, throughout project lifecycle including functionality, c...

At Sanofi we chase the miracles of science to improve people's lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofi's Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing bu...

Job Title: Techno-Functional HRMS EBS 12.1.3 Consultant (Freelance) Location: Remote / Freelancing Basis Engagement Type: Part-time / Project-based Experience: 5+ years Job Description: We are looking for an experienced Techno-Functional HRMS Consultant with strong hands-on expertise in Oracle E-Business Suite (EBS) R12.1.3 to support ongoing HRMS-related initiatives. The ideal candidate should have both technical development skills and functional understanding of HR, Payroll, and related modules. Key Responsibilities: Provide techno-functional support for Oracle HRMS modules (Core HR, Payroll, SSHR, OTL, etc.). Develop, customize, and enhance reports, interfaces, conversions, and extensions...

Overview We are seeking a skilled Level 2 Network Engineer to join our NOC (Network Operating Centre) Team. The ideal candidate must possess a strong background in Telecom data network and systems support. This role is critical for ensuring stable operations and escalated issue resolution in a secure environment. This includes supporting network hardware and software, troubleshooting incidents, and working closely with Customer, L1 support, L3 engineers, and other NOC teams. Responsibilities To manage WAN, and LAN network connectivity across multiple sites. Strong troubleshooting experience and in-depth knowledge on all Routing protocols - EIGRP, OSPF, BGP, HSRP, VRRP, GLBP, Static, Respond ...

Knowledge of Finance Business Processes and their flow in finance systems Oracle Fusion Application Knowledge of system configuration of Finance modules and their flow in finance systems Oracle Apps Fusion Knowledge of issue resolution and bug fixing and co-ordinate with Oracle for desired solution. Knowledge of Financial Closing Process Knowledge of Document Management, Compliance & Audit Should have worked on support function and sound knowledge of user management Ability to manage team and users expectation Experience on Oracle Fusion Ability to manage Cross-functional coordination Graduate/Postgraduate/B.E/B. Tech Knowledge of Finance Business Processes and their flow in finance systems ...

1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning Conduct demos and office hours to guide users through Jira workflows and integrations Partner w...

Key Responsibilities Patient Feedback Calls Call patients post-consultation and during therapy to collect structured feedback. Understand their experience with doctors, therapists, and support staff. Identify any dissatisfaction or concern early. Issue Resolution Handle patient concerns with empathy and professionalism over the call. Coordinate internally with the clinic team to resolve issues quickly. Follow up with the patient till the issue is fully closed. Tracking & Reporting Maintain a daily log of feedback, complaints, and resolutions. Share key insights and trends with the management team weekly. Experience Enhancement Suggest process improvements based on recurring feedback. Ensure ...

Plan and prioritize work for self, assist lead by providing inputs on in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team. Lead / Manage Small implementation projects / Launch implementations, manage workload for the team, assist team in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team. Develop complex configuration for clients and Leads, manage data transformation and perform EIB Data loads. Provide go-live assistance and ongoing support. Lead and Involve in Data conversion Activities pertaining to Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Perfo...

Xmatters workflow integration with scalability, resiliency and performance Assist Walmart Store/Distribution Center associate s in their day-to-day issues related to store functions. Support through Call functioning for internal escalations. Follow the SOP for troubleshooting and get resolutions for issues reported by Store operations team. Must be able to do multitasking whenever needed. Flexible in Shift & Support hours Expert level understanding of incident management processes and procedures. Calm under pressure when participating in major incident response. Deep technical understanding of core infrastructure, cloud services, platforms and micro-services. Ability to understand and captur...

Multi-Channel Client Engagement: Deliver high-quality support across email, chat, WhatsApp, and phone, with a focus on B2B and fintech-related inquiries. Complex Issue Resolution: Take ownership of escalated or high-complexity cases, ensuring timely and accurate solutions in line with compliance and operational guidelines. Customer Advocacy: Act as the voice of the customer within the organization, providing structured feedback to product, compliance, and operations teams. Dissatisfaction Management: Handle sensitive interactions with dissatisfied clients (including C-level stakeholders) with empathy and professionalism, driving positive outcomes. Process & Knowledge Contribution: Document r...

Analyzes and interprets the payment terms and conditions of fully executed site clinical trial agreement (CTA). Ensures accuracy of contract budget & clinical trial management system (CTMS) template alignment. Performs medium to complex weekly target of 35 CTA budget setups within CTMS, and maintains support of 100+ sites. Inputs site budget cost utilizing the t emplates within CTMS. Engages project team with the quality control of the cost structure created within CTMS. Serves as subject matter expert for department & project teams concerning contract interpretation and development of payment strategy. Ensures the presence of required vendor, participating in clinical trial, financial accou...

Webgarh Solutions is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating t...

EMINENTLABS SOFTWARE is looking for Functional Consultant, to join our dynamic team and embark on a rewarding career journey Understand and analyze the business processes and requirements Provide recommendations on the software solution that best fits the organization's needs Configure, customize, and test the software system to meet the organization's requirementsProvide training and support to end-users on the software systemIdentify and resolve issues and defects in the software system Collaborate with technical consultants and developers to ensure that the software system is implemented correctly and efficiently Develop documentation and user manuals for the software systemAssist in the ...

Petrocil Engineers & Consultants Pvt Ltd is looking for Project manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and...

Vertiv Group Corp is looking for Sr. Manager Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Co...

XS Infosol is looking for Tech Support Engineer to join our dynamic team and embark on a rewarding career journey Issue Resolution: Provide timely and effective technical support to end-users, addressing hardware, software, or network-related issues This may involve diagnosing problems, identifying root causes, and implementing solutions Customer Assistance: Interact with customers or end-users to gather information about technical issues and guide them through troubleshooting steps Troubleshooting: Use diagnostic tools, knowledge bases, and problem-solving techniques to identify and resolve technical problems This may involve remote support or on-site assistance Documentation: Maintain reco...

Role Overview: Strong knowledge of cybersecurity concepts, products, and industry standards; hands-on experience with cloud security, SSO, authentication, and REST APIs is highly desirable. About the role- Responsible for the distribution, installation, operations, and troubleshooting of security products on our corporate environment. Participate in hardware/software projects and deployment plans. Analyze work group systems and recommend solutions. Execute production processes. Perform/manage changes to compute environment. Manage virus protection procedures on end points. Drive day to day business needs by managing processes and/or workflow. Responds to customer/client requests or events as...

Mandatory skills SAP SuccessFactors EC ( Employee Central ) Desired skills We are seeking an experienced SAP SuccessFactors Employee Central Consultant with strong hands-on implementation experience. The candidate will be responsible for leading requirement analysis, Configuration, testing and deployment of the EC module, while ensuring alignment with HR processes and best practices. Key Responsibilities : Lead and support end-to-end implementation of SAP SuccessFactors employee central module Strong knowledge in foundation objects & MDF, business rules, workflows, role-based permissions and event derivations and data models in employee central Strong hands-on experience in Position manageme...