3582 Issue Resolution Jobs - Page 28

You will be working as a Customer Service Advisor 2, providing support to customers across all channels to ensure customer value and success through expert knowledge of the BT Group's solution portfolio. Your role involves implementing specific Customer Service management plans, building strong relationships with customers, analyzing customer information, understanding their needs, and offering insights for efficient issue management. Additionally, you will be part of the team that identifies and implements continuous improvement opportunities to enhance customer service processes. Your key responsibilities will include: - Assisting in the implementation of specific Customer Service manageme...

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part costreduction , Refurbishement strategies toreduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for...

Role Overview: You will not just be handling client servicing but also acting as a strategist, operator, and growth partner. Your responsibilities will include owning client relationships, managing account P&L, and driving adoption of the company's suite to help clients achieve their marketing goals. This position is suitable for individuals with 2-4 years of experience who excel in fast-paced environments and are eager to grow with a startup. Key Responsibilities: - Client Management: Build and nurture relationships with healthcare providers to ensure retention and satisfaction. - Onboarding & Training: Guide clients through platform setup, customization, and training for seamless adoption....

As a KYC AML Specialist at Barclays, you will embark on a transformative journey and play a pivotal role in shaping the future. Your responsibilities will include managing operations within a business area, maintaining processes, risk management initiatives, and ensuring compliance with relevant regulators. You will take ownership of your work, ensuring alignment with rules & regulations and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays provides a great platform to grow your career in the banking industry. Key Responsibilities: - Conduct enhanced due diligence (EDD), screening, and periodic reviews for new and existing clients in accordance wi...

As a Procurement Executive in the IT Industry based in Ahmedabad, Gujarat, your role will involve the following key responsibilities: - Negotiating favorable terms and conditions with suppliers, drafting and managing contracts, and ensuring compliance with company policies and regulations. - Aligning procurement activities with the company's overall business objectives, ensuring timely delivery of high-quality products and services, and maintaining data of Contracts PO for timely reporting. - Collaborating with cross-functional teams to understand procurement needs and ensure seamless execution of purchasing activities. - Maintaining accurate records of purchases, pricing, documentation, and...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformati...

Job Summary Join our dynamic team as a Specialist in Accounts Receivable Management within the healthcare sector. With a focus on Revenue Cycle Management you will play a crucial role in optimizing financial processes. This hybrid position offers the flexibility of remote work while requiring night shifts to ensure seamless operations. Contribute to our mission of enhancing healthcare efficiency. Responsibilities Manage accounts receivable processes to ensure timely and accurate billing and collections. Collaborate with healthcare providers to streamline revenue cycle management and improve cash flow. Analyze financial data to identify trends and implement strategies for reducing outstanding...

In this role, you will work on end-to-end complex technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. you'll cater to the enterprise / platinum level customers by resolving complex issues, drawing on sound judgment and technical expertise. What you'll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to...

Join us as a Risk Control Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. you'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as we'll as job-specific skillsets. Basic/ Essential Qualifications: Identify and support improvements in risk awareness and control performance via controls assurance undertaken. Complete Design Effectiveness Assessments (DEA) of controls to ensure they have been designed effectively and com...

Velji Ratna Sorathia Infra Private Limited. is looking for Dy. Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross - discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on sc...

As a candidate for the role at Daalchini, you will be responsible for coordinating the onboarding process of new franchise partners and ensuring timely machine installations. You will act as the primary point of contact for daily issue resolution and operational queries, building and maintaining strong relationships with franchise partners to ensure satisfaction and timely support. Your role will also involve tracking, documenting, and resolving technical or operational issues by coordinating with internal teams. Key Responsibilities: - Coordinate the onboarding process of new franchise partners - Ensure timely machine installations - Act as the primary point of contact for daily issue resol...

As an Infoscion, your primary role will be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction. You will be responsible for understanding requirements, creating and reviewing designs, validating the architecture, and ensuring high levels of service offerings to clients in the technology domain. Additionally, you will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and unit test plan reviews. Your leadership will be crucial in guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organ...

As a Chat Support Executive, your role will involve providing customer support through chat channels. You will be responsible for addressing customer queries and issues in a professional and timely manner. Key Responsibilities: - Engage with customers through chat to assist them with their inquiries and concerns - Provide accurate information and solutions to resolve customer issues - Maintain a positive and helpful attitude towards customers at all times - Ensure customer satisfaction by delivering high-quality service through chat support Qualifications Required: - Freshers and HSC (12th pass) candidates can apply - Undergraduates and Graduates are welcome - Immediate joiners are preferred...

As an Airtel BB Champ, your role will be focused on sales and building customer relationships to promote and sell Airtel's broadband services. Your responsibilities will include engaging with potential customers, understanding their needs, pitching suitable broadband solutions, and ensuring customer satisfaction post-sale. Additionally, you may be required to resolve customer issues and promote Airtel's other services. Key Responsibilities: - Engage with potential customers to promote and sell Airtel's broadband services - Understand customer needs and provide suitable broadband solutions - Ensure customer satisfaction after the sale - Resolve customer issues in a timely and effective manner...

Role Overview: As a Packaged App Development Sr Manager at Accenture, you will be an integral part of the Technology for Operations team, serving as a trusted advisor and partner to Accenture Operations. Your primary focus will involve delivering innovative and secure technologies to assist clients in constructing an intelligent operating model to drive outstanding outcomes. You will collaborate closely with the sales, offering, and delivery teams to identify and construct cutting-edge solutions that meet client needs. The Tech For Operations (TFO) team is dedicated to offering inventive and secure technologies to aid clients in achieving an intelligent operating model, resulting in exceptio...

As a member of the Clearing Operations Trade Support Group (TSG) in Bangalore, your role will involve supporting listed derivatives trading by handling trade reconciliation, allocation, and resolution of trade discrepancies. Your proactive and detail-oriented approach will be key to success in this position. Key Responsibilities: - Trade Capture and Allocation: - Allocate and book trades executed by external brokers. - Book trades executed by Morgan Stanley and give-up to external brokers (Execution-only business). - Trade Matching and Monitoring: - Monitor trade matching systems to ensure all trades clear and match internally. - Escalate unmatched trades to Trading Desks/Trader Assistants v...

About The Role Are you passionate about sales and eager to make a significant impact in a rapidly growing industry Join us as a Sales Intern and be part of our Customer Success team, where you will drive business growth by engaging with potential clients and promoting our state-of-the-art Generative AI products and services. You will receive comprehensive training on essential skills, processes, and best practices, and you will be assigned leads to manage and convert into successful deals. What You Will Be Doing Customer Interaction: Engage with customers through email, chat, and phone to address inquiries and provide top-notch support. Deliver clear and detailed information about our innova...

Designation : Area Sales Manager Role In brief : taking product / brand approvals from MEP consultants / builders and meet builders/ contractors Reporting to: M.D. Location : company is based in Mumbai. Currently there is no branch office. Operations will be from Home & Distributors office. Salary CTC: 8 LPA to 12 LPA plus incentives depending on experience. Appraisals are done every year. Company believes in Profit sharing which is done thru quarterly incentives. Experience: 5 Years to 8 Years Detailed Tasks / Key Responsibilities Make presentations and take approvals from consultants Generate leads. For projects visit builders; plumbing/ MEP consultants and plumbing contractors. Maintain r...

Role Overview: As a Quality Check and Reporting Manager in the e-commerce industry, your role is crucial in ensuring product quality and driving strategic decisions through accurate data reporting. You will collaborate with cross-functional teams to enhance product quality, optimize processes, and maintain customer satisfaction. Key Responsibilities: - Quality Assurance & Control: - Establish and maintain quality standards for all e-commerce products. - Conduct regular quality checks on incoming inventory, returns, and outgoing shipments. - Identify defects and coordinate with suppliers/vendors to resolve quality issues. - Implement and monitor quality control processes to ensure consistency...

As a Clearing and Settlement employee at Deutsche Bank in Bangalore, India, you will be responsible for managing the end-to-end clearing and settlement process to ensure smooth and timely market settlement of securities and cash transfers between the bank and its counterparty. Your work will involve supporting interaction between internal and external stakeholders, optimizing portfolio assets strategically, and ensuring adherence to market standards. - Substantiate completeness of daily tasks - Complete daily reconciliations and monthly billings on time - Investigate and provide guidance on issues experienced by team members - Resolve conflicts in both people and processes with a solution-fo...

Position: SAP MDG AMS Support Engineer Location: Bangalore(Hybrid) Duration: Full time Notice period: Immediate joiner/ Serving notice with less than 60 days/ Notice is less than 30 days Position Summary: We are looking for a detail-oriented and responsive SAP MDG AMS Support Consultant to support ongoing operations for an existing SAP Master Data Governance (MDG) implementation. This role will focus on providing day-to-day support across Material Master , Business Partner Customer , Business Partner Supplier , and Finance domains. The ideal candidate will be responsible for resolving support tickets, addressing user queries, and ensuring the stability and reliability of the MDG environment....

As a Moderation Administrator at Electronic Arts, your role is vital in fostering a positive fan community experience by eliminating and mitigating negative and aggressive players from our customer base. Working under the guidance of the Moderation Operations Manager, you will be responsible for moderating player reports and appeals, as well as testing new experiences for our fans. Your contribution in maintaining a high level of fan satisfaction is crucial for the success of our operations team. You will be expected to: - Build and maintain a positive customer experience by managing player behavior effectively - Test and provide feedback on new fan experiences - Meet and exceed key performa...

As an experienced professional in the field of software development, your role will involve overseeing the technical aspects of a software team. This includes making architectural and design decisions, guiding team members on technical matters, and supervising system modifications. You will be responsible for working on both front-end and back-end development processes, designing, developing, and maintaining fully-fledged platforms with databases or servers. Key Responsibilities: - Making architectural and design decisions for software projects - Guiding team members on technical matters - Supervising system modifications - Working on both front-end and back-end development processes - Desig...

Manage the L2 & DevOps team to provide Maintenance and Operations services to the client. Undertake proactive day to day management of operations queues (incidents, fulfilment tasks & service requests) Ensure team complete critical activities such as start, middle & end of day checks. Be proactive, getting technically involved where required. Manage the team members to be focused on delivering value to the client and maximize staff productivity by minimizing meetings and maximizing valuable engagement. Manage team s workload, review, and approve timesheets for Maintenance and Operations staff, and ensure the utilization is high. Actively manage application specific enhancements/defects. Plan...

1. Transaction Processing Monitor and process daily credit card transactions (authorizations, postings, reversals, etc.). Ensure all transactions are posted correctly to customer accounts and investigate any discrepancies. Track declined, failed, or duplicate transactions and support issue resolution in coordination with relevant teams. 2. Network Settlement & Reconciliation Support daily reconciliation of credit card network settlement files (Visa,MasterCard,RuPay, etc.). Match acquiring and issuing transactions against settlement reports from networks and processors. Identify and escalate mismatches, delays, or anomalies in settlements to senior staff or finance teams. Assist in preparing ...