3582 Issue Resolution Jobs - Page 27

As a construction project manager, you will be responsible for leading and managing infrastructure construction projects from initiation to completion. Your key responsibilities will include: - Developing project plans encompassing scope, budget, schedule, and resource allocation - Overseeing and coordinating construction activities to ensure compliance with design specifications and safety standards - Managing project budgets, tracking expenses, and providing regular financial reports to stakeholders - Collaborating with engineers, architects, and other stakeholders to ensure project success - Supervising construction teams, subcontractors, and vendors to ensure quality workmanship - Identi...

Role Overview: As a Workforce Management (WFM) professional with 3+ years of experience, your main responsibility will be to handle work allocation, productivity monitoring, issue resolution, and performance reporting. You will collaborate closely with QA, Training, Tech, and Ops teams to ensure the smooth execution of workflows, adherence to SLAs, and continuous process improvement. Additionally, you will be in charge of handling L3-level escalations and making data-backed decisions using tools such as Excel and Power BI. Key Responsibilities: - Work allocation - Productivity monitoring - Issue resolution - Performance reporting Qualifications Required: - 3+ years of experience in WFM or op...

Role Overview: As a PCB Layout Design Engineer at our company, you will play a crucial role in the development of innovative products by utilizing your strong understanding of electronics hardware design. Your responsibilities will include performing detailed analog and digital design, schematic capture, board layout, circuit design and verification, prototype testing, analysis, sourcing components, programming embedded systems firmware, developing production test specifications and procedures, creating bills of materials, maintaining component integrity, designing PCB layout for high-speed circuits, understanding and implementing circuit routing and schematics, managing CAD library administ...

Part in order team to deliver mechanical design specification and solution. Provide support in mechanical design area to other areas like sales, Issue resolution, PLC and PC. What you will do 1. Deliver mechanical design specification and drawings on BPUs and lines. 2. Provide support in mechanical design area to other areas like sales, Issue resolution, PLC and PC. 3. communicate with order team on status and changes i orders. 4. Breakdown and plan the project into phases and fulfill the plan and project milestones in time and in full according to budget. 5. Drive productivity in project through utilization of reuseable solutions, std component list and processes. 6. Manage scope changes an...

A service engineer for railway seating systems is a mechanical or field service specialist responsible for the maintenance, repair, and installation of seats in train carriages. They ensure the safety, functionality, and comfort of seating for passengers and operators by inspecting and troubleshooting components, working on-site & collaborating with other railway personnel. Role & responsibilities Inspection and maintenance: Conducting routine and scheduled maintenance, checks on seating systems to identify and resolve potential issues. This includes inspecting seat frames, cushions, upholstery, folding mechanisms, and other related components. Troubleshooting and repair: Diagnosing mechanic...

We are looking for a Techno-Functional Support Specialist with hands-on experience in LabVantage LIMS to provide ongoing support for a portal serving approximately 300 users across the UK and US. The ideal candidate will possess a blend of technical expertise and functional understanding of LabVantage, along with strong communication skills to interact directly with business users. Key Responsibilities: Provide day-to-day support for the LabVantage portal including troubleshooting, issue resolution, and minor enhancements. Act as a liaison between business users and technical teams, ensuring smooth communication and timely resolution of issues. Analyze and resolve functional and configuratio...

SAP Convergent Mediation, powered by Digital Route, is a component of the SAP Billing and Revenue Innovation Management (BRIM) suite. It acts as a data orchestration layer that collects, transforms, and routes usage data from various technical systems to downstream billing components like SAP Convergent Charging and SAP Convergent Invoicing. In O2C process it plays a key role in capturing usage events, transforming them into chargeable items and fwding them for rating and invoicing. Implementation & Lifecycle Management Lead the implementation of the Convergent Mediation system, managing the full lifecycle from data processing through convergent invoicing, FICA, and FIGL. Solid working knowl...

Role: Junior Infrastructure Specialist Location: Visakhapatnam Experience: 0 2 years Functions Provides frontline technical support to US-based customers through calls, emails, and chat interactions. Handles inbound support requests, resolving or escalating technical issues in line with company procedures. Understands and follows predefined troubleshooting procedures and standard operating protocols. Maintains accurate and detailed documentation of customer interactions and issues in the ticketing system. Ensures all service level agreements (SLAs) and response times are consistently met or exceeded. Collaborates with internal teams and escalates complex issues as needed. Manages assigned ti...

Provides support to APAC GBS team to ensure services are integrated to meet businesses expectations. Meanwhile, handle day-to-day transactions with the business finance team for issue resolution. In addition, he/she needs to support GBS Manager to ensure overall quality and process stabilization. All in all, this role is responsible for handling finance accounting activities across multiple regions. Responsibilities: Process vendor invoices in ERP systems (SAP/Ariba) ensuring accuracy and compliance. Resolve discrepancies related to pricing, quantity, or tax with procurement or vendors. Participate in month-end closing activities and reporting Support internal and external audits by providin...

Provides support to APAC GBS team to ensure services are integrated to meet businesses expectations. Meanwhile, handle day-to-day transactions with the business finance team for issue resolution. In addition, he/she needs to support GBS Manager to ensure overall quality and process stabilization. All in all, this role is responsible for handling finance accounting activities across multiple regions. Responsibilities: Process vendor invoices in ERP systems (SAP/Ariba) ensuring accuracy and compliance. Resolve discrepancies related to pricing, quantity, or tax with procurement or vendors. Participate in month-end closing activities and reporting Support internal and external audits by providin...

RBL Bank Ltd is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders t...

Lead, coach, and develop a team of agents, ensuring accuracy and excellence across tickets, calls, and chats. Drive ongoing training on processes, troubleshooting, and product knowledge to enhance team capability and performance. Manage escalations and complex customer issues, including those from senior leadership, with professionalism and urgency. Partner cross-functionally to identify and implement process improvements that drive efficiency and customer satisfaction. Foster open communication by proactively addressing team concerns, sharing insights, and promoting a culture of feedback and collaboration. Oversee fraud case management, ensuring sound judgment, adherence to policy, and time...

Participate in client calls and understand the quality requirements both from process perspective and for targets Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager Collect data on individual transactions (chart, claim, EOBs etc) on the errors Provide face to face feedback and also send emails with the type of errors etc. on daily basis Coach employees to minimize errors and improve performance Provide inputs to the training team on common mistakes made to enhance training curriculum Test files/batches for new clients/processes to be processed as part of familiarization Generation of QA reports on a daily basis Attai...

Provide technical support to the operations team on device maintenance, trouble shooting and replacements. Learn and train operations team members based on good knowledge of product and solutions. Update records on support provided, maintenance and trouble shooting. Voice Process: Handle incoming calls, emails, or chats from customers regarding technical issues. Provide step-by-step solutions or escalate unresolved issues to higher-level support. Reach out to customers for follow-ups, issue resolution, or proactive technical checks. Conduct feedback calls post-resolution or after installations/updates. Maintain detailed records of calls and outcomes in CRM tools. Provide real-time voice-base...

As a DMS Support Executive, you will be the key liaison between our clients and internal teams. You ll provide assistance over calls, resolve queries, deliver backend support, and guide users in leveraging our Distribution Management System effectively. This role requires accuracy, efficiency, and a solution-oriented mindset to ensure smooth client experiences About the Role: 1.Handle client queries and complaints, provide timely solutions and alternatives, and follow up to ensure issue resolution. 2.Deliver accurate, valid, and complete information to users on a priority basis. 3.Work closely with Internal Execution and Support Teams to ensure smooth and timely resolution of client-reported...

Seeking an experienced IT Senior Business Consultant to manage MES IFP operations, troubleshoot NET services, and ensure seamless integration Must have strong analytical skills, proactive mindset, and MES domain expertise. Real-time programming and control in factory environments. Key Microservices Involved: Firmware Delivery Service, System Master, Production Order. Troubleshooting and maintaining .NET-based IFP services, Supporting factory programming tasks with high reliability and responsiveness. Proactive monitoring using Kibana and Grafana to ensure service health and performance. Close coordination with cross-functional teams for IFP testing, delivery, and issue resolution. Your profi...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Job Summary Part in order team to deliver mechanical design specification and solution. Provide support in mechanical design area to other areas like sales, Issue resolution, PLC and PC. What you will do 1. Deliver mechanical design specification and drawings on BPUs and lines. 2. Provide support in mechanical design area to other areas like sales, Issue resolution, PLC and PC. 3. communicate with order team on status and changes i orders. 4. Breakdown and plan the project into phases and fulfill the plan and project milestones in time and in full according to budget. 5. Drive productivity in proj...

Job Title: Site Head Solar Projects Location: Project Site Department: Projects / Site Execution Reporting to: Project Director / Head Projects Experience: 12 18 years Education: Full-time B.Tech/B.E. (Electrical / Mechanical / Civil) Industry Preference: Renewable Energy Solar (IPP preferred) Designation: Manager / Sr. Manager Site Head Role Overview: The Site Head will be responsible for managing the end-to-end execution of large-scale solar power projects (utility-scale) at the site level. This role includes leadership of the entire site team, coordination with HO and contractors, and ensuring project delivery within scope, budget, safety, and timeline parameters. Key Responsibilities: Le...

Job Summary The Process Executive role is designed for individuals with 0 to 1 year of experience focusing on Incident Management within a Service Desk environment. This position requires handling POS software and hardware issues ensuring efficient resolution and customer satisfaction. The role operates on a rotational shift basis providing opportunities to work from the office and gain valuable experience in a dynamic setting. Responsibilities Collaborate with team members to provide timely and effective solutions to service desk queries. Utilize incident management tools to track and document issues maintaining accurate records for future reference. Manage and resolve incidents related to ...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementati...

- Responding to customer queries across phone, email, and chat. - Troubleshooting issues related to product or service usage. - Resolving customer complaints - Diagnosing and troubleshooting technical issues - Providing timely and accurate information regarding products and services Preferred candidate profile - Open-mindedness to continuous learning - Excellent time management and ability to multitask. - Excellent verbal and written communication skills. Whatapp resume to Phone: 9092250005 Email : hrd@redetechnologies.in

We have an opportunity to impact your career and provide an adventure where you can push the limits of whats possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology division as a part of the Fice Technology team, you will play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. As a core technical contributor, you will be responsible for implementing critical technology solutions across multiple technical areas, supporting various business functions to achieve the firm s business objectives. Job responsibilities Design, build, test, and deploy RSA...

We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues. This role requires strong communication skills, attention to detail, and a customer-first mindset to maintain service quality and client satisfaction. Roles and Responsibilities Manage customer escalations, queries, complaints, and grievances in a timely and efficient manner. Handle complex issues related to life insurance products and services. Ensure effective issue resolution through root cause analysis and implementat...

Job Role: Application Support - SAP (WM / MM) Experience Total Experience: 5 - 7 Years Relevant Experience : 2 3 Years in SAP WM or MM/SD Modules Academic Qualification: BE / B.TECH / Graduation in IT Role Responsibilities Managing production application support. Working at level 2 giving expert support and information to the queries raised by the end user. To understand the business process and provide consultation services. Provide Business analyst perspective to the recurring incidents and help in RCA of the problems. Driving timely resolution of customer issues within the expected SLA. Preparing and maintaining KEDB for all the known issues. Coordination with Product team / Development t...

Role Overview: You will be responsible for the installation, maintenance, and servicing of machines as per the plan. Your main tasks will include maintaining accurate records, providing training and technical support to customers, responding to service issues, and improving customer service experience. Additionally, you will need to upgrade your skills to support upcoming models effectively. Key Responsibilities: - Install, maintain, and service machines according to the plan - Document all customer service activities and discussions - Provide training and technical support to customers and team members - Take care of and maintain records of customer property - Respond to customer service is...