679 Issue Resolution Jobs - Page 26

SAP ARIBA Total Yrs. of Experience 5+ Years Relevant Yrs. of experience 3+ Years Detailed JD (Roles and Responsibilities) Should be a Graduate with at-least 3 years of experience. Should have done SAP Ariba hands on experience. Integration with SAP ECC or S4 Hana . Must be good with SAP Ariba day-to-day support activities . Defect analysis and issue resolution of support incidents . Must be able to Identify & resolve interface issues . Work independently and lead others . Should be good at SAP Ariba Functional SME Skills (SAP Ariba Strategic Sourcing, Ariba Buying & Invoicing (PTP),Ariba Commerce automation/ Ariba Supply chain Collaboration). Should have good knowledge on Test Management tools. Preferred Skills: Technology->SAP Testing/ Functional->SAP Ariba, Technology->SAP Ariba on Cloud Test Planning and Execution of ARIBA testcases; Defect Management; Team co-ordination Mandatory skills ARIBA, SAP MM, Testing Desired/ Secondary skills P2P/ MM - Procurement Work Location given in ECMS ID Any offshore Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO No Location- PAN India Yrs of Exp-5Yrs

UNNATTI CONSTRUCTION is looking for Senior project manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

UNNATTI CONSTRUCTION is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

UNNATTI CONSTRUCTION is looking for Assistant project manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customers with resolving issues related to products/services, addressing concerns, and providing clear solutions. Product Knowledge: Maintain up-to-date knowledge of the companys products, services, and policies to offer accurate information. Customer Satisfaction: Ensure customer satisfaction by providing a positive experience during every call and meeting the performance metrics. Documentation: Accurately document all customer interactions and follow up on open cases, ensuring proper records are kept. Process Adherence: Follow company protocols and scripts, ensuring all customer queries are handled in line with quality standards. Escalation Handling: Identify and escalate complex issues to the appropriate team or supervisor. Team Collaboration: Work closely with the team to meet collective targets and contribute to team success. Feedback & Reporting: Provide feedback on recurring issues or potential improvements and report performance metrics regularly.

KDataScience (USA & INDIA) is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Role & responsibilities Business/Data Analyst for WPB DQ Remediation 5-10 years of experience working as a Technical lead/data analyst/Business Analyst to execute DQ remediation project within the financial services sector. Should be able to translate business requirements into technical actions and lead discussion with IT teams. Ability to map Business process with Dataflow across systems to build high level design architecture diagram. Stakeholder Engagement: Collaborate with cross-functional teams, including IT, compliance, operations, and product management, to gather requirements and ensure alignment on project objectives. Data Quality Assessment: Conduct thorough assessments of existing data quality issues and develop strategies for improvement, including the implementation of a trusted single source of data and establish a Data lineage for downstream use cases. Documentation : Should have strong expertise in documenting the problem statement and solution using MS PowerPoint for Business and IT Stakeholders. Preferred candidate profile Must have strong verbal and written communication skills Must have experience working on data programs/data projects Must have handled large data projects Should be able to understand business requirements and able to translate to the stakeholders Must be a strong team player with excellent decision-making skills For a quick response drop resumes at gansari@astoncarter.com

To manage and maintain coverage of Partner relationships across the India and Sub-continent region to ensure route resilience Identify, select and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners. Oversee and monitor the end to end process of selection to successful on-boarding of new partners, working with technical, treasury, operational, commercial, and legal teams to resolve any issues and manage the successful completion in accordance with agreed timetable. Deliver quarterly Account Management reviews with every active partner. Work with central Bank Partner Network team and Regional Management to produce operational, technical and commercial analysis, clear feedback and meeting objectives and messages. Agree and manage a performance improvement list of partners for the geography and actively manage partner performance and improvement objectives with support of central team to improve service levels and commercial performance Work with the central Bank Partner Network team and Regional Management to monitor partner cost and competitiveness. Manage cost negotiations with partners to continuously strive for tiered, cost effective pricing Develop and maintain senior working relationships with relevant management personnel in banking and non-banking partner businesses. Actively manage, track and drive issue resolution Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 8+ years of relevant work experience with a Bachelor s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications 7 years or more of relevant experience in a global bank or payment company in Network Management, Correspondent Banking, International Cash Management or Transaction Banking in the region. Proven track record of successfully managing and growing strategic partnerships, particularly in the cross-border payments space Strong experience in dealing with banks in India and Sub-continent In-depth knowledge of Global Payments. Strong negotiation, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Excellent project management and organizational skills. Analytical mindset with the ability to interpret data and make informed decisions. Travel is required for this role

• Solving all the IT doubts of clients • Ability to make summary reports • Fluent in word, excel and PowerPoint • Ready to travel inside India based on project requirements • Ready to sit at client location based on project requirements Required Candidate profile Min exp -2+ years Fluent in English and Hindi Pref immediate joiner Only whats app - 9011612355

We are looking for an experienced Development Manager to lead the maintenance and support activities across our Retail and Enterprise Banking platforms. You will be responsible for ensuring production stability, regulatory compliance, and minor enhancements while managing high-performance engineering teams in a Java-based ecosystem. You will lead maintenance teams responsible for bug fixes, incident resolution, and service requests across retail and enterprise banking platforms. You will ensure timely delivery of L2/L3 support tickets and adherence to SLAs. You will perform root cause analysis for recurring issues and drive long-term fixes. You will manage patch releases, performance optimizations, and platform updates. You will ensure regulatory compliance updates are implemented accurately and on time. You will work closely with QA, DevOps, and product stakeholders for seamless issue resolution and deployment. You will monitor and improve application reliability, security, and performance. You will engage with client support and audit teams to address production challenges. You will foster continuous improvement and operational excellence within support teams. SKILLS You should have 14+ years of experience in enterprise software development/maintenance with at least 5 years in a leadership role. You should have an expertise in Java, Spring Boot, MySQL, and Microservices architecture. You should have a strong understanding of retail and enterprise banking products, processes, and regulatory requirements. You should have a hands-on experience with support workflows, debugging tools, and system monitoring. You should have a familiarity with CI/CD practices, cloud platforms (AWS/Azure), and ITIL framework. You should have an excellent leadership, communication, and stakeholder management skills. Commit to being part of an exciting culture and product evolving within the financial industry. Collaborate effectively and proactively with teams within or outside Temenos. Challenge yourself to be ambitious and achieve your individual as well as the company targets. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month Civil Partnership: 1 week of paid leave if youre getting married. This covers marriages and civil partnerships, including same sex/civil partnership Family care: 4 weeks of paid family care leave Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge Study leave: 2 weeks of paid leave each year for study or personal development

Cash Application - Analyst About Us Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 3+ yrs in cash application Responsibilities: Reviews and approves entries, transactions, reconciliations, and/or reports. Ensures compliance to accounting and finance principles, policies, processes, controls, and contract documents. Processes and prepares most complex cash application transactions and related matters within the assigned functional group, provides the daily cash reconciliations to Treasury and Business units. Processes and prepares most complex transactions and invoicing with the assigned functional group, process or specific business unit. Trains and mentors new and/or more junior level employees. Manages Issue Resolution cases. Works on New Transitions. Helps with the Billing preparations on complex issues. Responsible for Maintaining various reports and ensure timely updates. Prepares/overviews process metrics and KPIs. Inculcates quality focus on all activities, continuous improvement and process improvement ideas. Conducts investigations and root cause analysis. Works across multiple processes as required, within the workgroup. Job Skills & Qualifications: Graduate/Post Graduate in Commerce/Finance With a minimum of 3+ years of working experience Cash Applications. Working Knowledge of ERP (Dynamics 365 ) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.

FERM T enables eCommerce brands to transform clicks into conversions with highly-personalized , 1:1 dynamic shopping experiences. Weve raised $30M+ to date and are backed by Bain Capital Ventures, Greylock, QED, and other top angels and commerce investors. Located in SF, Austin, NYC, and Bangalore, were looking to expand our 70+ person team to build the future of eCommerce! After announcing our $17M Series A, FERM T is one of the fastest growing companies at this stage in the US. FERM T is the leading AI-native funnel management platform built for e-commerce marketers. We empower brands to create and manage delightful customer experiences across multiple channels in minutes. Our platform helps businesses transform their digital presence through intelligent, data-driven funnel creation that strengthens customer acquisition and drives measurable results. With FERM T, e-commerce teams can rapidly built, test and iterate on their customer journey while maintaining brand consistency across every touchpoint. As a Senior Software Engineer on the Ecommerce Integrations team, you ll play a pivotal role in accelerating FERM T s growth by developing and owning end-to-end integrations with diverse ecommerce platforms. Your work will serve as the essential connective tissue linking external ecommerce platforms with our foundational internal architecture. Each new platform and customer presents unique technical challenges, and you ll skillfully balance rapid, incremental feature delivery with designing scalable, sustainable solutions for long-term growth. You ll collaborate directly with technical teams from customer organizations to craft effective integration strategies and resolve technical complexities. In close partnership with our foundational Platform team, you ll ensure your integrations seamlessly align with the broader internal architecture powering FERM T s entire commerce ecosystem. The integrations you build will have wide-reaching visibility and influence across the entire organization. Responsibilities: Design, develop, and maintain end-to-end integrations with a variety of external ecommerce platforms, operating with a high degree of autonomy. Ensure a consistent, stable, and scalable integration layer that supports multiple platforms and adapts fast to evolving requirements. Collaborate directly with customers technical teams to design integration solutions, provide implementation guidance, and troubleshoot technical issues. Take full ownership of integrations throughout their lifecycle including monitoring for breaking changes, tracking deprecated versions, and executing seamless migrations. Work closely with FERM T s Platform Architecture team to ensure integrations align with and feed cleanly into our internal systems. Build robust observability into integrations by implementing logging, monitoring, and alerting to ensure high reliability and fast issue resolution. Partner with internal stakeholders, including product, engineering, and customer-facing teams, to deliver high-impact features and support strategic initiatives. Requirements: Energized by startup momentum and takes ownership in transforming complex challenges into elegant solutions. Strong communication skills to be able to interface with customers as well as internal teams on the integration aspects. Experienced with Go, Python, or other modern backend languages Strong understanding of API design principles and best practices Proficient with distributed systems design and scaling microservices Familiar with data warehouses and other storage systems(Relational databases, key-value stores, cloud buckets etc) Experienced with cloud infrastructure (preferably Google Cloud) Nice to haves: Experience with GraphQL API design Familiarity with containerization and orchestration (Docker, Kubernetes) Previous work in eCommerce or adtech domains Experience with subscription-based payment models Tech stack: Golang Typescript React Nextjs Postgres Google cloud Benefits Competitive salary + equity package Comprehensive health, dental, and vision insurance for you and all your dependents. Retirement benefits: US: 401(k) plan with 4% matching India: Provident Fund with 12% matching 4 months of paid parental leave Unlimited PTO policy (with minimum 5 days PTO / quarter!) WFH stipend Monthly wellness stipend

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Trading Services Associate within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Capture all transactions timely and accurately in the Risk Management Systems. Complete intraday/end-of-day processes, including completeness and reconciliation checks, to ensure new trading activity and general book management are processed accurately. Work closely with Operations functions and infrastructure groups to support a one team approach . Ensure all controls are diligently performed, completed, and signed-off on a timely basis. Communicate clearly and concisely with all support teams to ensure the timely and efficient resolution of queries. Participate and contribute to various strategic initiatives; keep improving and evolving processes and business architecture. Build an in-depth understanding of all trading structures from both a financial and operational perspective. Required Qualifications, Skills and Capabilities Graduate with minimum 7 years of experience Understand all relevant derivatives and hedging products (Interest Rate Swaps, Basis Swaps, Cross Currency swaps, Forward Rate Agreement (FRA), Foreign Exchange (FX), Zero Coupon and Overnight Index Swaps (OIS), Bond and Futures) Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, regulatory reporting) and facilitate issue resolution across teams Understand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral etc.) and recognize the impact of the actions of the Trade support team on these areas Must have clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate Attention to details and sense of ownership Great team player able to work in a pressurized and changing environment Possess strong analytical and numerical skills Preferred Qualifications, Skills and Capabilities Strong technical skills, especially in Excel (VBA is a plus)

Job Title: Tele Sales Manager Experience: Minimum 5 years Location: Kannur, Kerala Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management. Key Responsibilities 1.Drive lead conversions by effectively managing and guiding the CSR Sales team. 2.Monitor performance metrics and ensure achievement of daily and weekly sales targets. 3.Resolve escalated customer issues and post-sales concerns promptly. 4.Retain at-risk orders through effective engagement and problem-solving. 5.Coordinate with sellers for timely order processing and issue resolution. 6.Ensure smooth workflow between CSR, operations, and seller teams. Requirements: Bachelors degree in Business or a related field. Proven track record of achieving sales targets and managing high-performing sales teams. Strong verbal communication skills in both English and Hindi are mandatory. Excellent interpersonal, and conflict-resolution skills. Strong organizational and problem-solving abilities. Familiarity with CRM systems is a plus. What We Offer: Competitive salary with performance incentives. Opportunity to lead and shape a dynamic sales team. Growth opportunities within a rapidly expanding organization. A supportive and collaborative work culture. To Apply: career@jazp.com Job Title: Tele Sales Manager Experience: Minimum 5 years Location: Kannur, Kerala Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management. Key Responsibilities 1.Drive lead conversions by effectively managing and guiding the CSR Sales team. 2.Monitor performance metrics and ensure achievement of daily and weekly sales targets. 3.Resolve escalated customer issues and post-sales concerns promptly. 4.Retain at-risk orders through effective engagement and problem-solving. 5.Coordinate with sellers for timely order processing and issue resolution. 6.Ensure smooth workflow between CSR, operations, and seller teams. Requirements: Bachelors degree in Business or a related field. Proven track record of achieving sales targets and managing high-performing sales teams. Strong verbal communication skills in both English and Hindi are mandatory. Excellent interpersonal, and conflict-resolution skills. Strong organizational and problem-solving abilities. Familiarity with CRM systems is a plus. What We Offer: Competitive salary with performance incentives. Opportunity to lead and shape a dynamic sales team. Growth opportunities within a rapidly expanding organization. A supportive and collaborative work culture. To Apply: career@jazp.com

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of senior Consultant specialist. In this role you will: Key critical role required to be the techno-functional person with good understanding of GCP, API Integration, Data Ingestion Patterns, Security Pattern and able to manage large scale projects. Support the order book planning from IT perspective and track the planned costs, actual costs for RTB and CTB budgets understanding of GCP services / cost and able to map the work item end to end. Coordinate and embed technical standards, increase the maturity of the team, drive best practices, and ensure quality reliable, robust solutions are driven throughout the engineering team. Take accountability for delivery of systems changes to the assigned POD and drive artifacts delivery as per plan within agreed cost. Provide management support across other Work stream in project as required. Work closely with diverse Business and IT teams & gain a detailed understanding of the Business requirements and map it for different IT team Identify solution options and perform solution option evaluations to get the best solution agreed and help to fill the gaps Supporting IT teams in issue resolution around the agreed solution to ensure that the release schedule remains on track and that functional issues are solved through appropriate, agreed solutions. Embed Agile and Devops practices within the team. Work with the key stakeholders to deliver innovative solutions within the bank within agreed cost, track finance and able to raise risk on time. Proactively push team to innovate with ideas to drive the department forward. Ensuring quality of deliverables and code. Establish industry standard practices of code reviews, quality checks etc. Proven proactive reporting of issues and follow through to resolution. Familiarity with HSBC/Standard Risk-Based Project Management (RBPM) and Agile Project Methodology Experience of working with global distributed team and able to drive tight timeline. Knowledge of effective delivery practices within an agile/scrum delivery cycle Requirements To be successful in this role, you should meet the following requirements: Logical and analytical thinking, problem solving skills. Excellent communication skill to allow effective participation and steer the meeting. Ability to self-learn new concepts/domain/technology quickly Come up with innovative solutions Interpersonal and articulation skills. Team orientation and commitment to overall team success. Effective time management skills in order. An active interest in self-development and improvement Manage multiple priorities with flexibility on time zones and timelines. Must have exposure in Web Application and understand different tiering service. Strong knowledge of project lifecycle, defect management, test management, Exposure to Digital API/ GCP is preferable. Exposure of Agile Methodology and well versed with tools like JIRA and Confluence.

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems. Key job responsibilities Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team Operations Excellence Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. As a part of the team, the primary role will be providing all reasonable support to sellers in improving their capabilities to ensure that they are able execute their business in the most optimum way. The role will comprise of assisting the seller to get well versed with various Amazon tools and provide on ground support to assess inputs like Vendor Returns, Returns Disputes etc. The team will be responsible for helping in undertaking on ground training of new sellers. These tasks include, but are not limited to, assisting in Returns Order Creation and Planning management process, interacting/coordinating with the sellers, identifying and correcting errors, maintaining records of work received and work performed etc. In addition to being a support associate grooming seller s to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc. - Bachelors degree - Bachelors degree in management, business administration, economics, engineering, marketing - 2+ years of sales experience

Create a suite of automated tests for developed software components Create and maintain all required test documentation Work with software development team to review and finalize software requirements Execute tests during each software development phase Lead issue resolution for bugs identified during test phases. Develop and maintain standards with regard to automated test suite Ensure all testing has been performed according to the established quality process. Client facing Role EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS Experience with the following: Agile Development Methodology Test Automation Tools for GUI and API based functionality using Robot Framework Selenium Python Script SQL Strong background in Software Testing and Software Development Strong interpersonal skills with the ability to work well in a cross-functional project team Mandatory Competencies QA Automation - Robot Test Automation Quality Engineering - Robot Framework QA Automation - Selenium Python - Python QA - Agile Methodology Database - SQL QA - Test Tool and Automation QA Automation - QA Automation Beh - Communication and collaboration At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, were committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees success and happiness.

The incumbent will be required to be a part of Remittance Operations function., responsible for processing various types of transactions in the assigned process and assist process FLM to maintain process health and SLAs. Process billing and remit related requests for various MetLife products across Small, Regional and National markets Follow up with required stakeholders for additional/ missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory/ tasks are completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups, peers and seniors Able to work as a natural team-player in the business functions Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution Responds promptly and calmly to changing events and situations Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with Bachelor s degree (Any Stream) or diploma with a minimum of 15 years of education Professional with 1 - 3 years of work experience in Insurance industry preferably under Insurance Good knowledge of MS office - Excel, Word, PowerPoint, Microsoft teams, Outlook Email interpretation skill Excellent communication (Written & Verbal) and comprehension skills Ability to work various shifts within hours of operation. Flexibility is a must, as shift can/ will change to meet business needs.

Should be a Graduate with at-least 3 years of experience. Should have done SAP Ariba hands on experience. Integration with SAP ECC or S4 Hana Must be good with SAP Ariba day-to-day support activities Defect analysis and issue resolution of support incidents Must be able to Identify & resolve interface issues Work independently and lead others Should be good at SAP Ariba Functional SME Skills (SAP Ariba Strategic Sourcing, Ariba Buying & Invoicing (PTP),Ariba Commerce automation/ Ariba Supply chain Collaboration). Should have good knowledge on Test Management tools. Preferred Skills: Technology->SAP Testing/ Functional->SAP Ariba,Technology->SAP Ariba on Cloud Test Planning and Execution of ARIBA testcases; Defect Management; Team co-ordination Mandatory skills ARIBA, SAP MM, Testing Desired/ Secondary skills P2P/ MM - Procurement Max Vendor Rate in INR Per Day (Currency in relevance to work location) 8500 inr/day Work Location given in ECMS ID Any offshore BG Check (Before OR After onboarding) After onboarding

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? Alexa Customer Journeys team is looking for a Sr. Technical Program Manager in the mission to make Alexa an expert on itself, providing useful information and experiences to customers seeking to take advantage of all of their devices features and capabilities. You will be working on systems and solutions with Large Language Model (LLM) and other generative technologies, to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, user experience designers as well as customer service leads. Key job responsibilities * Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels * Make tradeoffs while balancing the business needs with technical constraints * Work closely with product and engineering teams to define near term and long term product roadmap * Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time * Serve as a trusted advisor to product and engineering team This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Ranjeet Mechatronics Limited is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Job Title: Tele Sales Manager Experience: Minimum 5 years Location: Kannur, Kerala Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management. Key Responsibilities 1.Drive lead conversions by effectively managing and guiding the CSR Sales team. 2.Monitor performance metrics and ensure achievement of daily and weekly sales targets. 3.Resolve escalated customer issues and post-sales concerns promptly. 4.Retain at-risk orders through effective engagement and problem-solving. 5.Coordinate with sellers for timely order processing and issue resolution. 6.Ensure smooth workflow between CSR, operations, and seller teams. Requirements: Bachelors degree in Business or a related field. Proven track record of achieving sales targets and managing high-performing sales teams. Strong verbal communication skills in both English and Hindi are mandatory. Excellent interpersonal, and conflict-resolution skills. Strong organizational and problem-solving abilities. Familiarity with CRM systems is a plus. What We Offer: Competitive salary with performance incentives. Opportunity to lead and shape a dynamic sales team. Growth opportunities within a rapidly expanding organization. A supportive and collaborative work culture. To Apply: career@jazp.com Job Title: Tele Sales Manager Experience: Minimum 5 years Location: Kannur, Kerala Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management. Key Responsibilities 1.Drive lead conversions by effectively managing and guiding the CSR Sales team. 2.Monitor performance metrics and ensure achievement of daily and weekly sales targets. 3.Resolve escalated customer issues and post-sales concerns promptly. 4.Retain at-risk orders through effective engagement and problem-solving. 5.Coordinate with sellers for timely order processing and issue resolution. 6.Ensure smooth workflow between CSR, operations, and seller teams. Requirements: Bachelors degree in Business or a related field. Proven track record of achieving sales targets and managing high-performing sales teams. Strong verbal communication skills in both English and Hindi are mandatory. Excellent interpersonal, and conflict-resolution skills. Strong organizational and problem-solving abilities. Familiarity with CRM systems is a plus. What We Offer: Competitive salary with performance incentives. Opportunity to lead and shape a dynamic sales team. Growth opportunities within a rapidly expanding organization. A supportive and collaborative work culture. To Apply: career@jazp.com

Job Description: Role Title: Vice President Production Support (L12) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Production Support Team is responsible for supporting the deployment of changes for GOIT. This role is responsible for driving all aspects of Issue Management collaborating with cross functional teams to ensure timeliness responses and fixes/improvements of production defects. Role Summary/Purpose: In this role, the VP of Production Support will be responsible for driving all aspects of Issue Management and support for all applications GOIT manages/supports. This Lead will collaborate with cross functional teams comprising of Business, IT, Governance, Frontline Experience and other key stakeholders in providing direction, ensuring alignment with SLAs, and identifying and addressing any Compliance concerns as needed. We re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Lead Production Support enabling teams (GOIT Issue Management, including emerging Issues and Moxie/CXOne support) and drive optimization and execution of processes. Manage and support of Moxie/CXOne application in onboarding New Clients, setting up secured mail, and addressing ongoing issues Partner and act as a liaison with different key teams outside of Production Support (Servicing, Collections, Customer Solutions, digital, etc.) to drive and deliver functionality/features to close IR s and incidents. Drive Issue Management dashboards; presenting, and disseminating reports regarding trends, status updates, close loop, and audits Plan and communicate with business, IT Leadership, and other key stakeholders regarding issue status, resolution and escalation. Collaborate with the Compliance team to ensure transparent, accurate tracking, and visibility to production issues to determine Critical to Compliance impact and manage SLA Constantly evaluates and refines the issue management process to maximize efficiency and effectiveness. Work with management to establish risk mitigation strategies and provide guidance on control enhancement to ensure key risks are appropriately managed Manage release communications in partnership with Frontline Experience Team and coordination of release meetings for the Business. Actively engage in PI (program increment) planning as part of the SAFe framework Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelors Degree with 12+years of IT experience and in lieu of a degree 14+years of experience Minimum 3+ years in application support or management, production support and issue resolution 5+ years in operational management including Servicing, Collections, and Customer Solutions 3+ years of cross-functional team leadership management experience Demonstrated ability to define and implement process improvements in the areas of issue management and communications Experience with managing and providing coaching to direct reports Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Desired Characteristics: Strong technology skills in a fast-paced and dynamic environment Strong influencing skills in a complex matrix working environment High energy, self-motivated, with strong communication skills in articulating complex concepts (verbal and written) Strong Program Management, Project Management and/or Business Analyst experience Track record of creative problem solving and resourcefulness and ability to thrive in a cross-functional and virtual environment. Experience with Agile software development framework Eligibility Criteria: Bachelors Degree with 12+years of IT experience and in lieu of a degree 14+years of experience Work Timings : 6:00AM - 2:30PM EST (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L10+ Employees can apply Grade/Level: 12 Job Family Group: Information Technology

Embark on a transformative journey as a Client Account Maintenance Assistant vice President at Barclays, where youll play a pivotal role in shaping the future. In this role, you will be responsible to maintain client account lifecycle, maintenance of client information, compliance, operations. Join us in our mission to safeguard our business and customers from financial risks. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Sound knowledge and work experience in the Banking process covering (Account Opening & maintenance). Knowledge of the Investment Account opening process. Prepare and present periodic reports on team performance and data quality metrics. Ensure Dat accuracy and completeness in client records and documentation. Strong understanding on global regulatory frameworks. You may be assessed on key essential skills relevant to succeed in role, such as strong knowledge on banking, financial services, corporate client management as well as job-specific technical skills. This role is based out of Chennai. Purpose of the role To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. Accountabilities Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services. Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations. Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes. Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes. Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services. Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Unit People & Culture Business Partner at IKEA Job Description Job ID: 290072 Date posted: 08/05/2025 Who you are As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have Human Resources background with 5-7 years experience as a Generalist and proven record of developing people and organisations. Experience from a global matrix organisation and/or participating on global projects is preferred. Knowledge of how to implement long-term plans, according to set budgets and goals Knowledge of how to create co-worker engagement, and develop talents Knowledge about the rights and obligations of workers and employers, and how to mediate the relationship between workers employing entities, trade unions and the government Knowledge of identifying, assessing, encouraging and ensuring co-workers performance against organisational and individual goals Knowledge of introducing a co-worker to IKEA, the team and work activities in an effective and performance-enhancing way Knowledge of how to use, govern and manage partnership models in a responsible way to build trustful partnership relationships Reflecting what IKEA stands for and the IKEA values Leading business through people Having the opportunity to act local within a global framework Passionate to create a people oriented working environment Accomplishes goals, completes tasks, and achieves results Develops virtual and other collaborative relationships to facilitate current and future objectives Takes action without needing direction from others ability to work independently, take own initiatives and responsibility but also a team-player Expresses ideas and opinions effectively in verbal and written communication Influences stakeholders in an inspiring and personal way Motivates and interacts naturally with both managers and non-managers Passion to create a people oriented working environment Experience in Business Acumen, Stakeholder Relations, Operational, tactical and strategic decision-making, Business Model Guidance, Strategy Development, Digital Literacy, HR Issue Resolution and Policy Management, Talent Sourcing and Acquisition, Performance Management and Solution Design and Development is preferred. Your responsibilities Your Responsibilities will include: Responsible for ensuring daily People processes and routines are secured, and efficiently delivered to a high standard Responsible for implementing people approaches and all aspects of the people agenda and ensuring these are embedded and understood by leaders. Coach and advise leaders so that they are confident & competent in managing their day to day people processes in line with the labour relations principles, local policies, procedures and laws and to uphold IKEA employment standards Responsible for ensuring that the talent and succession goals for the assigned business areas are being consciously achieved, providing advice and expertise to line managers to secure a quality and timely process Ensure that line managers develop business competence & leadership competence for today & tomorrow by using the relevant competence building tools and methods to secure the wonderful customer experience in a multi-channel environment. Proactively meet with, and provide functional expertise to, key stakeholders in order to build meaningful relationships and optimise business opportunities Together as a team IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.