3582 Issue Resolution Jobs - Page 25

Role Overview: As a Project Support Specialist, you will play a crucial role in supporting project initiation by defining scope and objectives, developing comprehensive plans, and collaborating with stakeholders to ensure alignment with business needs. Your responsibilities will include analyzing processes, optimizing workflows, mitigating risks, coordinating project execution, and maintaining transparent communication among stakeholders. Additionally, you will establish quality standards, manage changes, and provide service support to ensure project success and customer satisfaction. Key Responsibilities: - Support project initiation activities by defining project scope, objectives, and del...

In this role, you will be responsible for leading and managing cross-functional projects. Your tasks will include coordinating with stakeholders, defining project scope, creating and maintaining project plans, and tracking logs. Additionally, you will manage resources, resolve issues, and develop business requirements for policy changes. Key Responsibilities: - Lead and manage cross-functional projects - Coordinate with stakeholders - Define project scope - Create and maintain project plans - Track logs - Manage resources - Resolve issues - Develop business requirements for policy changes Qualifications Required: - 5+ years of project management experience - At least 3 years as a Project Man...

Job Description: In this role, your responsibilities will include leading project management activities by setting direction, defining priorities, and delegating responsibilities to ensure project success. You will act as the Product Owner, collaborating with Marketing Product Managers and Engineering teams to deliver customer-centric solutions. Ensuring clear and consistent communication across functional teams regarding project goals, activities, and priorities will be crucial. Additionally, you will be responsible for planning, monitoring, and controlling project scope, budget, timeline, and resources. Hosting steering meetings and providing regular updates to senior leadership will also ...

As a Customer Care Executive at our company, your role is crucial in providing excellent customer service and ensuring customer satisfaction. You will be responsible for: - Providing splendid customer services to customers in a friendly and courteous manner at all times. - Having sufficient knowledge about the products and services and respond to all inquiries accordingly. - Improving the Customers Experience with the Client Services by ensuring that the Customers" issues are attended promptly and all their concerns are resolved immediately. - Ensuring that all the Company Policies and procedures, code of conduct, and regulatory guidelines are strictly complied with while servicing the custo...

As a Testing and Customer Support Specialist, your role will involve providing proactive support to customers, resolving product-related issues, and ensuring software quality through testing. Key Responsibilities: - Act as the initial point of contact for customer inquiries through email, chat, and phone. - Address and resolve user issues promptly and professionally. - Escalate complex issues to the development teams and ensure timely resolution. - Share feedback with the development team based on customer interactions and recurring pain points. - Conduct manual tests on new features and bug fixes. - Document and track bugs in collaboration with QA and development teams. - Collaborate closel...

You will be working at Globe Air Cargo India, a leading General Sales and Service Agent (GSSA) and part of the global ECS Group. Your role will involve providing end-to-end air cargo solutions to major airlines in India, focusing on sales, marketing, and operational services. You will be part of a dynamic work environment known for reliability and innovation, where your expertise in logistics and customer service will be valued. - Handle reservations and provide customer service for cargo movement, including Airway bill verification. - Conduct tele sales to support business development and engage clients. - File IGMs (Import General Manifests) accurately and in a timely manner. - Coordinate ...

Role Overview: As an Infoscion, your primary responsibility will be to interface with the client to ensure quality assurance, resolve issues, and enhance customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating the architecture, and delivering high-quality service offerings to clients in the technology domain. Key Responsibilities: - Participate in project estimation - Provide inputs for solution delivery - Conduct technical risk planning - Perform code reviews and unit test plan reviews - Lead and guide your teams in developing optimized high-quality code deliverables - Manage continual knowledge sharing - Adhere to organizational...

Job Description: As a Customer Support Representative, you will be responsible for responding promptly to customer inquiries through live chat. Your main focus will be on identifying and resolving customer issues efficiently and professionally. It is essential that you provide accurate information about products and services, document customer interactions, and maintain customer records. In cases where issues remain unresolved, you will escalate them to the appropriate teams. You will manage multiple chat conversations simultaneously and follow up with customers to ensure their issues are resolved satisfactorily. Key Responsibilities: - Respond promptly to customer inquiries through live cha...

As a Senior Incident Manager at FIS, you will have the opportunity to work on challenging issues within financial services and technology. You will play a crucial role in providing 24x7 support and management of incidents in a production environment, ensuring that service level agreements are met to support clients and the company's business requirements. You will serve as the focal point for incident review and escalation when necessary. Additionally, you will support a computer operations environment that meets service level agreements and availability targets. Your responsibilities will involve engaging with various levels of management, being familiar with the ITIL framework, and coordin...

As a Senior ERPNext Techno-Functional Consultant, your role involves engaging with business users and stakeholders to understand their functional and non-functional requirements. You will be responsible for analyzing existing business processes and mapping them into ERPNext workflows and functionalities. Your key responsibilities will include: - Participating in requirement gathering, gap analysis, system design, and documentation. - Customizing ERPNext modules and implementing automation using server/client scripts and custom fields. - Preparing and executing comprehensive test plans, as well as conducting system and user acceptance testing. - Training end-users, providing post-implementati...

As a Meter Reader, your main role entails accurately recording utility usage data by reading various meters such as electric, gas, and water. You are responsible for ensuring timely and precise data collection for billing and service management. In addition to recording usage, you will also inspect meters and connections for defects and damage. Your key responsibilities will include: - Accurately recording readings from different types of meters - Inputting readings into handheld devices or computers for data entry - Identifying and reporting any irregularities or issues with meters or connections - Responding to customer inquiries regarding readings and usage - Adhering to safety guidelines...

Job Purpose: This role will be responsible for providing expert technical support through THD, support product quality improvements and communicate the changes / improvements in product to ensure faster complaint closure and product issue resolution within organization's operational framework with statutory compliance. Job Responsibility: -Provide technical support on escalated complaint vehicles by diagnostic steps, technical inputs through Command Center. -Plan and Execute field investigations of unresolved complaints in co-ordination with Plant /ERC / Supplier teams. -Drive timely actions on field solutions to unresolved product complaints through daily interactions with Quality. -To ensu...

Key Responsibilities Responsible for design and development of low-level software for aerospace domain Work in an agile team in all the phases of software development (requirement analysis, design, coding, unit testing and functional testing) Collaborate with a cross-functional team for execution of new requirements Focus on timely delivery with quality and cost Maintain integrity and work ethics within the team Mandatory Skills: Should have 8yrs-12 years of experience in Embedded SW development, primarily with Board Support Package and device drivers Sound knowledge in embedded C development for MPU (PowerPC, ARM, Intel etc.) or MCU (AVR, Renesas, STM etc.) Experience in writing and optimiz...

5+ years of Payroll experience, Serve as the subject matter expert (SME) for Workday Payroll functionality and business processes. Configure and maintain payroll setup including earnings, deductions, pay groups, tax elections, cost centres, and integrations with third-party vendors. Collaborate with HR, Finance, and IT to gather business requirements and deliver scalable payroll solutions. Perform payroll-related testing for system upgrades, patches, enhancements, and Workday releases. Troubleshoot payroll calculation issues, resolve discrepancies, and ensure data integrity. Support bi-weekly or semi-monthly payroll cycles, ensuring accuracy, compliance, and timeliness. Ensure adherence to p...

Troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels. Collaborate with developers to identify and improve product serviceability by addressing defects. Analyze customer data to enhance product reliability and mitigate risks. Foster partnerships with technology allies for issue resolution and ecosystem improvements. Mentor and guide junior team members, promoting a collaborative and growth-oriented team environment. Contribute to and expand knowledge bases, facilitating continuous improvement efforts. Champion customer needs by gathering feedback and advocating for product enhancements. Provide rotational support coverage during weekdays and off-h...

Dashank Designs is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the...

Shree Prefab Steels P Limited is looking for Construction Manager to join our dynamic team and embark on a rewarding career journey As a Construction Manager, you will be responsible for overseeing and managing construction projects from inception to completion Your role involves coordinating various aspects of construction, ensuring compliance with safety regulations, managing budgets, and collaborating with a diverse team of professionals The Construction Manager plays a pivotal role in delivering high-quality projects on time and within budget Key Responsibilities:Project Planning:Develop comprehensive project plans, including timelines, budgets, and resource allocation Collaborate with p...

Unify Softtech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the ...

Leading shop floor team of supervisors for production quality functions Handling production operation in Assembly shop Meet daily targets of production, quality safety. Responsible for carrying periodic checks audits of production and quality systems. Responsible for driving cost saving initiatives for continuous improvements. Cycle time validation optimisation, Layout study optimisation, process balancing. Validation of processes in work cells/stations, Quality checks as per standards Documentations - Process Standardization, Check sheet Updation etc. Effective collaboration with other teams to ensure efficient operations Responsible for handling internal IR issues, discussion with Unions e...

Leading shop floor team of supervisors for production quality functions Handling production operation in Assembly shop Meet daily targets of production, quality safety. Responsible for carrying periodic checks audits of production and quality systems. Responsible for driving cost saving initiatives for continuous improvements. Cycle time validation optimisation, Layout study optimisation, process balancing. Validation of processes in work cells/stations, Quality checks as per standards Documentations - Process Standardization, Check sheet Updation etc. Effective collaboration with other teams to ensure efficient operations Responsible for handling internal IR issues, discussion with Unions e...

Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution. Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficien...

Role & responsibilities • Resolve and Escalate employee calls or queries with positive communication. • Track issues to resolution and provide reporting with a root cause determination. Meet or exceed SLA for issue resolution. • Build and maintain a helpdesk knowledge base for the HRIS System. • Support HRIS (UKG) station deployments. • Assist in HRIS training for operators / business leaders. Technical Skills: • MS Office Skills • CRM / First Call Resolution experience preferred. • UKG Pro HCM (pro) experience preferred. Preferred candidate profile • Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills. • Project management...

WOMEN ONLY As a Customer Relationship Manager, you will play a pivotal role in ensuring our clients have a positive and satisfying experience throughout their entire project journey. You will serve as the primar

Primary point of contact for valued clients. Client Relationship Management. Strategic Sales & Feedback Integration. Account Reviews & Growth Strategy. Negotiation & Industry Expertise. Customer Advocacy & Issue Resolution. Customer Engagement Required Candidate profile A strong background of account management/customer success. Experience in cybersecurity domain or related industries is a must. Communication Skills with a client centric mindset. Problem solver Perks and benefits Pick and drop facility

Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Creating an investigation report for consequence management as well as closure of customer grievance Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing in the ambit of the role 100% Compliance to all internal, external and regulatory processes, guidelines and norms Responsibility, Ownership and Customer Centricity to ensure timely closures with minimalistic superv...