2568 Issue Resolution Jobs - Page 24

You will be joining Arcadis, the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. With over 36,000 employees in more than 70 countries, we are dedicated to improving the quality of life. Your role is crucial in solving the world's most complex challenges and delivering impactful solutions through collaboration and innovation. Your responsibilities will include incident, problem, and change management based on ITIL practices, facilitating Oracle upgrades, testing issues in lower environments, and working directly with the F&P key user community. You will ensure efficiency in daily standups/retrospectives, prioritize wo...

As a key member of our team, your responsibilities will include selecting, hiring, and supervising staff across all areas of the business. You will play a crucial role in coordinating the orientation of new staff and ensuring the ongoing training and education of our current employees. Your expertise will be essential in implementing pricing strategies and managing the business to meet aggressive growth goals. Additionally, you will be responsible for monitoring operations performance and driving issue resolution when necessary. To excel in this role, you must possess a Bachelor's degree or an equivalent qualification, along with a minimum of 3 years of relevant work experience. Your general...

The Customer Service Advisor 2 plays a crucial role in assisting customers across all channels to deliver customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. You will be involved in various tasks such as assisting in the implementation of specific Customer Service management plans, creating value-based relationships with customers, gathering and analyzing customer information, and providing insights for efficient management of customer issues. Additionally, you will execute work covered by existing procedures to achieve team objectives and vision, as well as assist in implementing continuous improvement opport...

Issue Resolution: Handle escalated customer complaints and complex queries, ensuring timely and satisfactory resolution. Performance Monitoring: Track Self KPIs such as response time, resolution rate and Service deliveries. Process Improvement Required Candidate profile Bachelor’s degree, Customer Service, or related field (Candidate from Commerce background Minimum 3–5 years of experience in customer service, with at least 2 years in a supervisory role.

1. Machine I & C 2. Attending the service issues against in warranty out of warranty Machine 3. A. M. C. / ERCP Visits 4. Payment Collection and other miscellaneous work 5. Machine Maintenace / SPM Machinery servicing Required Candidate profile Good Knowledge of PLC & Drive Reading Ability of Machine Drawing Hands on working on machine on sites Team Working Flexible working Email correspondence with customer Analytical Skills learning

Develop and execute the overall analytics strategy for the e-commerce business, aligning it with the business goals and objectives. Define key performance indicators (KPIs) and establish reporting frameworks to track and measure e-commerce performance Contribute to the development and implementation of data strategies and architectures. Define data requirements, data flows, and data integration processes to support business objectives and enable data-driven decision-making. AOP Attainment & Experience Optimization: Monitoring and Optimization of Key Metrics: Initiatives to monitor and optimize critical performance indicators such as Average Order Value (AOV), conversion rates, and site visit...

Lead a team of CSMs across multiple geographies or portfolios. Ensure service delivery, issue resolution and customer satisfaction. Drive success plans, framework adoption, and internal collaboration. Track overages, forecast risk, and guide new process implementation. Escalation and problem management accountability for strategic accounts. Total Customer Ownership for the portfolio of customers being aligned Lead and work with Cross functional teams Contributes to development of functional and business objectives On-board net-new hybrid (on-prem and cloud) based customers Enable customer sponsors in a consultative and best-practice share approach Develop customer success plans that include ...

Lead the engagement team staff on the planning and execution of an audit, review or compilation engagement to effectively and efficiently provide world-class client service to real estate, technology and financial services clients. - Oversee the day-to-day operations of the audit engagement from staffing, planning, risk assessment, financial reporting and the conclusion. - Provide supervision and support to the engagement staff, seniors and supervisors and promote open communication to the engagement partner. - Collaborate with engagement team partners on client issue resolution and make recommendations for any legal, regulatory, and accounting issues that arise during an audit engagement. -...

- Lead the engagement team staff on the planning and execution of an audit, review or compilation engagement. - Provide supervision and support to the engagement staff and promote open communication to the engagement manager and partner. - Collaborate with managers and partners on client issue resolution and make recommendations for any legal, regulatory and accounting issues that arise during an audit engagement. - Manage multiple engagements concurrently with various teams to meet client deadlines. - Create and track engagement budgets to review for inefficiencies that may arise during the audit. - Conduct constructive discussions with team members on their evaluations and providing counse...

Lead a team of CSMs across multiple geographies or portfolios. Ensure service delivery, issue resolution and customer satisfaction. Drive success plans, framework adoption, and internal collaboration. Track overages, forecast risk, and guide new process implementation. Escalation and problem management accountability for strategic accounts. Total Customer Ownership for the portfolio of customers being aligned Lead and work with Cross functional teams Contributes to development of functional and business objectives On-board net-new hybrid (on-prem and cloud) based customers Enable customer sponsors in a consultative and best-practice share approach Develop customer success plans that include ...

Responsible for responding to complex inquiries of a technical or functional nature which are predominantly routine. Typically supports both (technical/functional) platform and product issues. Handles problem resolutions that may require follow-up and/or escalation to a higher level of expertise. Requires general knowledge of Candescent software platform products, and/or services. May assess needs and suggest alternative configurations or services. Ability to work flexible hours as required for issue resolution or rotating on call shifts. Responsible for taking Ownership of critical events and providing technical analysis and insight into the current condition and recommended solution. Parti...

Proof of Concept (POC) Management Drive and complete the POC process for newly onboarded customers. Provide dedicated support and guidance during the POC phase to ensure a seamless onboarding experience. Customer Onboarding & Training Conduct training sessions for both new and existing customers to ensure effective adoption and usage of the platform. Customize training as per customer profiles to maximize engagement and usability. Customer Engagement & Business Reviews Lead Monthly Business Review (MBR) meetings with customers to track progress, identify opportunities, and strengthen relationships. Proactively identify customer needs and explore opportunities for cross-selling and up-selling...

Designation: Service Desk Executive Location: Gurugram Experience: Minimum 2 years Key Responsibilities : 1. Service Desk and IT Support Responsible for logging IT issues via phone, email, chat, and web portal. Log, track, and resolve incidents using ManageEngine and ADX tools. Assign tasks to engineers and ensure timely closure. Ensure HP warranty and AMC support coverage for all IT equipment. 2. Data Management and Reporting Maintain HP warranty call tracker in ADX. Ensure SLA compliance and generate the following management reports: Daily Open Call Reports Summary and CSAT Reports Printer/Projector Reports AMC Tracker Reports (Monthly) MIS Reports (Weekly/Monthly) Monthly Service Desk Pre...

Job Responsibilities : Prepare the equipment database having all key parameters like length, width, type of vessel, wt, ETA, type of vessel, location etc to calculate the requirements of various capacity of cranes, rigging tools and tackles P & M requirements for unloading and erection, Detailed Study of Equipment drawing and confirm base plate details are matching with civil foundation / Structural drawings and take corrective action for any mismatch/ interface problems If any discrepancy, raise SER for resolution, Preparation/ review of sketches for Vendor's non supplied templates (Circular vessels, pumps, and compressor / turbine base plates), packer plates and calculating the materials r...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Job Title: CTOCTO Job Code: 10990 Country: IN City: Mumbai Skill Category: India CMT Description: The Chief Transformation Office (CTO) International provides project management and business analysis support across Nomura s Wholesale Banking functions. It is a cross regional and divisional transformation team delivering programs related to new regulations, implementing new infrastructure, business expansion, product roll outs and introducing banking controls. Business Overview: The CTO International Change Portfolio Management drives standardization of program reporting, governance and controls across CTO and Technology/Functions led programs. Portfolio Management also oversees the tooling e...

Job Title: Technical ProjectManager AI Products Experience: 12+Years Location: Chennai, Hyderabad Notice Period: Immediate Joiner Only Job Summary We are seeking a highly experienced Technical ProjectManager to lead and manage the full lifecycle of AI product initiativeswithin our portfolio. The ideal candidate will have a strong background intechnical project management, proven experience in Agile environments, and asolid understanding of AI and analytics projects. This role requires excellentcoordination skills, hands-on experience with ServiceNow (SNOW) or similar ITservice ticket systems, and the ability to work closely with engineering teamsand stakeholders to ensure successful project ...

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. Gobal Merchant & Network Services (GMNS) brings together American Express merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mut...

Are you ready to elevate your career in a fast-paced, innovative environmentYou will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges. As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in ch...

Embark on a transformative journey as an Analyst at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Oversee day-to-day accounting of investment portfolios, including debt, equity, mutual funds, and alternative ...

Client Services provides a world class service experience to Visas clients that begins with pre-sales and continues through onboarding, implementation of new products and services, issue resolution and service optimization. The Digital Services organization in Client Services is responsible for developing and implementing the strategy of how Visa delivers digital services to clients, through self-service experiences that drive client empowerment and satisfaction. Our team works with functional leaders in Client Services, Product and Technology to coordinate enhancements and to define the end-to-end self-service experience across Visa s client facing portals. This includes integrating legacy ...

Territory Sales Manager Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Territory Sales Manager Mumbai, MH, IN, 400093 Tata Consumer Products Limited Job Description What are the Key Deliverables in this role Financial Outcomes Drive Rural Business expansion through both Superstockists, SubD Network and Pragati DB Ensure clear communication, tracking and improvement in incentive Earning of TSOs and DSRs Anchor achievement of volume & value targets by Month, QTR & Year Increase distributor footprint, effectively engage distributor with complete adherence to process...

Workday Integration with Studio: Job Description: Minimum 4 - 8 years of Work experience in Workday Technical as Integration consultant Certifications in Workday Integration Core and/or Studio (Preferable). Or Candidates having Very Good Hands-on Experience without certification are also considerable. Minimum experience of 4 years in workday integration skills including Core Connectors, Document Transformations (XSLT), Studio, EIB, creating Calc Field, Custom Reports and BIRT report design , PECI Integrations Knowledge in Workday HCM, Absence and Time Tracking modules & related business processes Able to understand payroll business processes and experience in gathering user requirements Able...

Job Overviews Designation: Project Manager Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 6.0 To 10.0 ManekTech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Fac...

Job Title: SAP Fieldglass Support Consultant Location: Pan India Experience: 7+ Yrs Employment Type: [Contract ] Work Mode: [Hybrid ] Job Description We are hiring an SAP Fieldglass Support Consultant to manage and support the Fieldglass system in a live production environment. The role involves incident management, user support, and ensuring smooth functioning of contingent workforce management processes. Responsibilities Monitor Fieldglass system for performance issues and errors. Troubleshoot incidents such as data issues, access problems, or system errors. Provide user support on Fieldglass functionalities (Requisitions, Worker Profiles, Timesheets, Invoices). Train and guide users on be...