3582 Issue Resolution Jobs - Page 24

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About The Role Are you passionate about sales and eager to make a significant impact in a rapidly growing industry Join us as a Sales Intern and be part of our Customer Success team, where you will drive business growth by engaging with potential clients and promoting our state-of-the-art Generative AI products and services. You will receive comprehensive training on essential skills, processes, and best practices, and you will be assigned leads to manage and convert into successful deals. What You Will Be Doing Customer Interaction: Engage with customers through email, chat, and phone to address inquiries and provide top-notch support. Deliver clear and detailed information about our innova...

Performance Analysis:Identify performance-related requirements and objectives for software projects. Analyze and model system behavior under different conditions to predict performance issues.Performance Testing:Develop and execute comprehensive performance test plans and strategies.Perform various types of performance testing, including load testing, stress testing, and scalability testing.Performance Tuning:Identify performance bottlenecks in applications and database systems. Collaborate with development teams to implement performance optimizations.Monitoring and Profiling:Implement performance monitoring solutions to track real-time application performance. Utilize profiling tools to ana...

About the Role : Over the years we have slowly and steadily recruited some of the best in the business and every day they bring us closer to our full potential. In the five years since our inception, we have evolved significantly as a company but customer obsession has always been at our core. We believe that cross-border money transfers should be seamless; and every customer using our services should have a smooth, cost-effective and a transparent experience. In this light, our Reconciliation manager plays a very critical role by taking ownership of all payments transaction processing and be responsible for day-to-day, month-to-month SLAs. We believe that cross-border money transfers should...

We are seeking a skilled SAP MM Associate Consultant with strong domain expertise in Procurement and Inventory Management . The candidate should have solid hands-on experience in SAP MM configuration, support, and integration with other SAP modules. Roles Responsibilities: Work closely with business users to gather and analyze requirements in the Procure-to-Pay (P2P) cycle. Perform configuration and support in Procurement, Material Master, Inventory Management, and Vendor Management . Resolve day-to-day tickets, incidents, and service requests in SAP MM. Participate in testing (Unit, Integration, UAT) and assist in go-live activities. Prepare functional specifications for custom developments...

RARR Technologies is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders ...

rakibe dynamics opc is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholder...

Extensive experience in investment banking KYC Good to have APAC KYC region experience Proven expertise in AML KYC CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), financial crime. Should have strong business communication skill both written and verbal. Conduct thorough Analyst- Know Your Customer (KYC) Onboarding due diligence checks on new clients, including individuals, corporations, and institutional clients. Collect, review, and verify Know Your Customer Onboarding documents (e. g. , proof of identity, proof of address, corporate documents) to ensure they meet regulatory standards. Complete client risk assessments, including screening for politically exposed persons (PEPs), s...

Solid organizational skills and focus on accuracy and attention to detail Excellent analytical, problem solving and troubleshooting abilities Self-motivated with the ability to work both independently and in a team environment Providing accurate and timely estimates for tasks Provide support and leadership in critical production support issue resolution Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements Conduct code review to ensure the work delivered by the team is of high quality standards Work with business to prioritize...

The Systems Reliability Engineer II will join a dynamic and collaborative team focused on delivering exceptional customer support at Nutanix. This team, based in Pune, comprises top-tier technology specialists who emphasize innovation, problem-solving, and continuous learning. The culture promotes knowledge-sharing and teamwork, all aimed at improving customer satisfaction and contributing to overall business success by engaging in cutting-edge projects that directly impact customer experiences. You will report to the Manager, Worldwide Support, who fosters a supportive and customer-centric leadership style. This manager emphasizes collaboration and growth, ensuring that each team member has...

Own end-to-end transition planning and delivery across all waves and geographies. Ensure timely completion of pre-migration, knowledge transfer, hypercare , and stabilization activities. Govern adherence to transition playbooks, timelines, and quality standards. Lead weekly cross-wave forums, stage gate reviews, and escalation processes. Maintain the overall end-to-end RAID log for all in-scope transitions and lead issue resolution. Drive milestone tracking, reporting, and exception management through formal governance routines. Support stage gate preparation and approvals in collaboration with program leads and senior stakeholders. Align with functional GBS leads (Finance, Supply, Commercia...

The Security Officer acts as the operational lead at the site level, responsible for implementing security procedures, supervising guard personnel, coordinating with clients, and ensuring all security and safety standards are consistently met. This is a critical leadership role that bridges field operations and client expectations. Key Responsibilities: 1. Site Command and Control: Function as the second-in-command or site head (depending on site size). Lead and monitor all security operations at the designated client site. Ensure guards follow all post duties, site-specific instructions (SSIs), and G4S protocols. 2. Team Supervision: Supervise the deployment and performance of Security Supe...

Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution. Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficien...

Core Responsibilities Track all Nurture metrics impacting supply chain health. Act as the primary liaison between Operations and Central Stakeholders. Handle ad hoc disruptions/breakdowns and ensure timely internal/external communication. Ensure asset operations assurance through close monitoring, stakeholder management, and effective playbook design. Monitor and pull scorecard metrics with preliminary RCA for Nurture operations. Share weekly summaries for POC and pilot shipments across all clients. Conduct deep dives on recurring issues to implement systemic solutions. Review and improve processes across all Control Tower touchpoints. Provide product improvement suggestions from CTs perspec...

Safety Trainer We are seeking an experienced Safety Trainer to join our team in West Bengal The ideal candidate will have a strong background in health and safety training and be able to provide expert guidance to our staff This role will involve delivering training programs, troubleshooting safety issues, and ensuring compliance with health and safety regulations Location West Bengal Responsibilities Deliver health and safety training programs to staff and ensure comprehension of safety protocols Conduct regular safety audits and identify areas for improvement Troubleshoot safety issues and resolve problems in a timely and efficient manner Develop and implement training programs to address ...

Role & responsibilities 1. Leadership & Team Management Lead, mentor, and supervise a team of US tax professionals across multiple engagements. Provide continuous technical training, coaching, and performance feedback. Foster a collaborative, high-performance culture that emphasizes accountability and client service excellence. Develop and implement department procedures and best practices to enhance efficiency and quality. Support recruitment, onboarding, and development of tax staff and interns. 2. Tax Compliance & Review Review and oversee the preparation of federal and state tax returns, including: Form 1065 (Partnerships) Form 1120 (Corporations) Form 1120-S (S Corporations) Form 1040 (...

Responsibilities : Supporting senior engineers by assisting with installation, maintenance, repair of machinery and systems, etc . Key duties include performing routine maintenance, troubleshooting technical problems, analyzing equipment performance Provident fund Gratuity Performance bonus Employee state insurance Accidental insurance

Collaborate with business users and subject matter experts (SMEs) to understand and document business requirements for various D365 F&O modules, such as Finance, Procurement, Inventory, and Supply Chain. Solution Design: Lead solution design sessions and create functional design specifications, ensuring the D365 F&O solution aligns with client needs and industry best practices. Configuration & Customization: Configure and customize the D365 F&O system, including modules like General Ledger, Accounts Payable, Accounts Receivable, and Supply Chain Management, to meet specific business requirements. Analysis & Documentation: Perform gap-fit analysis, analyze business processes, and create funct...

Role Overview: As an Infoscion, your primary role is to interface with the client for quality assurance, issue resolution, and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture, and ensure high levels of service offerings to clients in the technology domain. Your responsibilities include participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews. Additionally, you will lead and guide your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organization...

As a Senior Analyst of Issues, Events & Remediation at US Consumer Services within American Express, you will play a crucial role in ensuring that control management is seamlessly integrated into the daily operations of the organization. Your responsibilities will include collaborating on investigations, performing root cause analysis, and providing support throughout the remediation process. Your keen analytical skills will be essential in identifying trends in issues and events, preparing detailed reports, and sharing valuable insights and best practices across the enterprise. Key Responsibilities: - Collaborate on investigations and conduct root cause analysis for repeated issue types. - ...

Role Overview: As a Sales & Marketing Executive at Dharashiv Chemicals Pvt. Ltd. (DCPL), your primary responsibility will be to promote pharmaceutical products, develop and execute sales and marketing strategies, and cultivate strong relationships with clients. You will play a crucial role in conducting product presentations, training sessions, and identifying new clients while actively generating leads. Key Responsibilities: - Promoting pharmaceutical products and implementing sales and marketing strategies in the assigned territories - Building and maintaining strong relationships with clients - Conducting product presentations and training sessions - Identifying new clients, generating le...

As part of Micron policies, your duties include tracking all communications between Micron and various accounts, ensuring compliance with Micron Bidding Policy, Ethic & Compliance. You will be responsible for preparing tenders and commercial bids to help bring in new contracts. Additionally, you will be involved in developing, drafting, reviewing, and negotiating the terms of business contracts. Your role will also entail managing construction schedules and budgets, handling unexpected costs, and attending site meetings to monitor progress. As the owner of the projects assigned to you, you will maintain supplier relationships by serving as a single point of contact for contractual matters. *...

As a QC & Issue Resolution Analyst at Barclays, your role involves supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. You will spearhead the evolution of the digital landscape, driving innovation and excellence to ensure unparalleled customer experiences. **Key Responsibilities:** - Strong attention to detail, with the ability to manage and analyze large volumes of complex information. - Proven ability to work under tight deadlines, making timely decisions to support effective problem resolution. - Solid experience in issue resolution and analytics, ideally within a controlled environment. **Qualifications Required:** -...

Role Overview: As part of bp's Customers & Products (C&P) Business area, you will be joining the Business and Technology Centre (BTC) in Pune, India. Your role is to provide business support for bp's suite of logistics systems. This involves ensuring prompt resolution of system issues, conducting root cause analysis, and reporting. Collaborating closely with internal and external customers is key to delivering an enhanced customer experience and driving innovation in logistics operations. Key Responsibilities: - Solve systems issues by liaising with relevant support teams and actively participating in issue resolution. - Build strong relationships with internal and external stakeholders to a...

You will be responsible for planning and managing contract labour headcount based on production requirements. Additionally, you will identify, appoint, and manage HR & Admin vendors, ensure timely and correct statutory and legal compliances, handle plant admin work, and prepare and update HR and Admin MIS. You will also be involved in 5S/housekeeping, security, and planning and executing specific HR and Admin related projects. - Plan and make available contract labour headcount based on production requirement - Identify, appoint, and manage HR & Admin vendors - Ensure timely and correct statutory and legal compliances - Handle plant admin work - Prepare and timely update HR, Admin MIS - Impl...