3582 Issue Resolution Jobs - Page 22

ManekTech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the devel...

Yugasys Software is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating th...

Serve as the main point of contact for clients, ensuring timely communication and issue resolution. Build and nurture relationships with key customers, partners, and stakeholders. Maintain high levels of client satisfaction and retention. Handle and resolve escalated client concerns effectively. Business Development Identify new business opportunities and develop strategies to expand revenue from existing clients. Collaborate with the Engineering and Delivery teams to pitch new services or solutions. Lead proposal creation, bids, and contract negotiations to secure new projects. Contribute to expanding the company s client base and overall revenue growth. Project Management Oversee the deliv...

Lead engagement strategy and execution across assigned client accounts, acting as the primary point of contact. Ensure timely delivery of Engagement Performance Goals (EPG), Customer Satisfaction (CSAT), and Net Promoter Score (NPS) assessments. Oversee the accuracy and completeness of client documentation, including NDAs, SOWs, and MSAs. Represent the voice of the customer internally, sharing feedback and insights to inform product and service enhancements. Build and maintain strong client relationships through regular communication and issue resolution. Develop and implement strategies to improve customer satisfaction and retention, aligned with revenue and growth targets. Identify upsell ...

Ensure daily productivity metrics for customer complaint resolution within TAT & accuracy as per targets defined. Handle customer queries and escalations. Analyze and report repeat complaints and liaise with teams for resolution Maintain process dashboards for business reporting purposes Follow-up with other departments for effective issue resolution & stakeholder management Identify ways of improving current processes to enhance customer experience Report process metrics to the business and internal stakeholders Manage critical processing of critical queries and complaints on mainframe softwares Resolve critical CCRP complaints and reporting data to stakeholders Perform process documentatio...

Responsible for supporting critical operational areas for professional services including, but not limited to, order processing, credits, time entry and billing, access requirements, quality assurance, reporting and governance. Produce, review and maintain operational documentation and communications. Participation as assigned team member to triage, route, respond or manage POM information channels at specific points in time including e-mail, MS Teams, roundtable, verbal, or other flows as needed. Assist with revenue management items specifically around month end research and resolution Some degree of creativity and willingness to provide feedback and make suggestions is expected. Active and...

We are hiring a Support Engineer to join our on-site teams in Cochin, Gdansk, Toronto, and Ukraine. This is a full-time role available for Trainee, Junior, and Mid-level candidates who are passionate about solving technical problems and supporting live trading environments. As a Support Engineer Cochin, Gdansk, Toronto, Ukraine, you will be the first point of contact for clients and the critical link between our customers and engineering teams. You will work in a high-paced environment, providing support for our trading solutions, APIs, and backend services. Responsibilities Act as the bridge between clients and internal teams to ensure smooth communication and issue resolution. Support core...

":" We are seeking a Client Relationship Executive who will serve as the key link between our clients and internal teams. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth communication, and coordinating effectively with the SEO, PPC, and Development teams. Flexibility to manage late-night calls and handle multiple clients efficiently is essential. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring clear and consistent communication. Conduct and manage post-sales client calls to understand ongoing requirements and expectations. Translate client needs into actionable tasks for internal teams (SEO, PPC, and ...

Job Description Job Title Center Manager Location Branch Name (as per requirement) Department Bancassurance Function Bancassurance YBL - Sales Reporting to Regional Manager Band 4 Function Summary The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank s existing customer base and infrastructure to offer insurance solutions. Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining ...

Department: Design & Engineering Job Summary: Lead design coordination for all types of residential and commercial projects, manage drawings, approvals & resolve conflicts. Lakshmi Infra is seeking an experienced and skilled Design Coordination Manager with a strong background in the construction/real estate industry, specifically in handling high-rise residential projects. The selected candidate will be based at our corporate office in Kondapur, Hyderabad, and will be responsible for regular coordination with project sites, including The Cascades project at Neopolis, representing Lakshmi Infra in all design-related matters. This role involves close coordination with design consultants, arch...

Role & responsibilities Minimum of 2 to 3 years of experience in electronic manufacturing services (EMS). Strong understanding of manufacturing processes and quality standards. Production Management Quality Assurance Supply Chain Coordination Vendor Interaction Client Interaction Multitasking ability Monitoring and handling of customer complaints. Excellent communication skills both orally and in writing Prefer Male candidates with own two wheeler.

What will you do Reviews the asset files shared by the project owner. Performs thorough analysis of the content for completeness and accuracy and communicates with stakeholders. Performs coding as per the requirement shared and deploying on Veeva or SFMC platforms. Controls versioning of deliverables. Implements business rules for web-triggered email in Veeva and SFMC. Uploads content as per Veeva/SFMC requirements. Performs peer review for unit and integration checks. Participates in issue resolution and defect fixing. Understands and follows the End-to-End process of all digital content deliverables. Identifies redundant tasks and pushes for better ways of working. Ensures adherence to lat...

As a Transport Operations Coordinator, your primary responsibility will be to coordinate daily transport operations. This includes managing vehicle and driver schedules, monitoring fleet performance to ensure timely deliveries, and maintaining accurate records of trips, fuel usage, and maintenance activities. You will also need to ensure compliance with safety and regulatory standards, as well as assist in optimizing routes to reduce transport costs. Additionally, you will support the team in resolving any transport-related issues that may arise. Qualifications Required: - Minimum of 3 years of relevant work experience Company Benefits: - Leave encashment - Provident Fund - Yearly bonus Plea...

We are looking for an individual we'll-versed on both program management and Web. He/she/they will Act as global program manager and collaborate with key stakeholders in CMS strategy workstreams, including UX & Design, Content & SEO, Web Analytics projects, Data initiatives, Development initiatives Program steering and governance Local Country Liaisons End-to-end ownership of assigned projects (A-Z), driving scope, planning, execution and delivery independently with minimal oversight Product Roadmap Work with program leadership and business product owner to support CMS strategy, feature / functionality prioritization, requirements elaboration and discovery, and work with cross product team t...

The Production Engineer (PE) at ThoughtSpot is a hybrid role combining deep production engineering expertise with hands-on production operations (ProdOps) and AI-driven tool development. This role is responsible for driving operational excellence in production environments, accelerating issue resolution, and proactively improving supportability through automation and AI-powered solutions. Key Responsibilities: Act as the primary engineering liaison for SREs and ProdOps, providing expert knowledge of product architecture, production workflows, and operational best practices. Develop, implement, and maintain AI-powered tools and automation to streamline ProdOps processes, reduce manual interve...

Guidance & Support: Assist patients in fixing CGM patches, pairing sensors, and setting up devices. Troubleshooting: Identify and resolve technical issues, escalating complex cases when necessary. Member Education: Provide basic troubleshooting tips and best practices for device maintenance. Documentation: Maintain patient interaction records and necessary documentation. Customer Satisfaction: Deliver empathetic and efficient support to enhance the user experience. ADHOC Tasks: Support business operations, including events, lead generation, and inventory management. Skills & Requirements: Education: B.Sc. / Diploma in Computer Science or a relevant technical degree. Experience: Minimum 1 yea...

Perform and oversee Android Mobile and Android TV certification testing. Execution of test suites such as CTS, GTS, CTS-Verifier, STS, VTS, and CTS-OnGSI for platform compliance. Provide technical direction on test strategy, defect triage, and issue resolution. Work extensively on Ubuntu/Linux OS with strong hands-on troubleshooting and scripting capability. Coordinate with clients, internal facility teams, and IT teams to ensure smooth test execution, infrastructure readiness, and reporting. Review test results, analyze failures, and drive root cause analysis. Prepare and present status reports, metrics, and certification progress updates to management and stakeholders. Drive process improv...

As a Junior Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions and how they deliver value to businesses. Your key responsibilities: Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and strategic partner. Customer Advocacy & Success Planning: U...

15 yrs Exp in Security Delivery Governance Exp Project Program & Portfolio Governance MS Security Services projects Global delivery capability Project Mgt Tools Cross Functional Collab Risk Mgt Issue resolution Intune Defender for Cloud & Endpoint

Step into a role of Analyst - Account Servicing at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you will need some previous experience in: Understanding of customer care procedures and controls to mitigate operations. Customer inquiries and issues related to products and service. Basic knowledge in KYC and account...

Company Description Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world Job Description Operational Leadership: Assist the Site Team Lead in managin...

In-tech is looking for IT Support Engineers to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders to p...

Monitors, analyzes and manages resolution of service delivery issues to ensure achievement of contracted service levels and post-processing of service requests. Serves as a single point of contact for customers in terms of issue resolution and escalations. Engages with internal service, product, sales and other teams to ensure an integrated and coordinated approach to issue analysis and resolution. Required Qualifications Education or equivalent work experience required. Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Call Management. Good business English skills (Written and spoken). Knowledge on MS Excel 24/7 Shifts rotationally allocate...

As the Team Manager you will be directly responsible for the quality and success of client deliverables and problem solving. You will interface with department leaders to keep the offering competitive, drive customer solutions, create compelling analysis, and provide feedback to improve offering as requirements are determined. Role Function Customers & Staff Directly manage a group of Media Traders and maintain a work environment that yields strong individual and team performance. Engage with key customers where needed (onboard new clients, audit performance, issue resolution, QBR support, delivery support) Build relationships with customer success teams to ensure clear communications and pr...

As a Lead Engineer, Automation & Control, Service Engineering, you ll support development through individual and team work. This level also requires the application of knowledge of materials, tools, processes, and products to solve problems, develop and execute objectives for self and others, and to effect short-term and some long-term business goals. As a Lead Engineer, Automation & Control, Service Engineering, you will be responsible for: Supporting installed base, including activities such as customer issue resolution, fleet issues, service bulletin implementation, Remote Monitoring & Diagnostics, fleet configuration, root cause analysis, and site support. Developing new solutions under ...