3582 Issue Resolution Jobs - Page 21

As a PMO professional at our company, you will play a vital role in establishing and maintaining project management standards and processes across various programs. Your strong stakeholder management, reporting, and coordination skills will ensure successful project delivery aligned with organizational objectives. Key Responsibilities: - Define, implement, and monitor project management frameworks, standards, and best practices. - Support Program/Project Managers in planning, execution, monitoring, and closing of projects. - Develop and maintain project dashboards, status reports, and executive updates. - Track and report on project performance, risks, issues, and dependencies across portfol...

Job Title: Service Desk Specialist (Level II or Level III) Job Type: Full-time, Permanent Location: Remote Timings: Night Shift(7:30pm to 4:30am) Do you love helping people, solving problems, and keeping technology running smoothly? We believe great support combines technical expertise with empathy, clear communication, and curiosity. Every client interaction is an opportunity to make a real difference and show what exceptional service feels like. As a Service Desk Specialist, you will join a collaborative, high-performing team that delivers fast, thoughtful, and reliable support. You will approach each challenge with care and curiosity, solving issues, improving processes, and using AI-powe...

Provide technical support to customers via phone, email, chat, or other communication channels. Diagnose and troubleshoot product issues and provide solutions to customers. Develop a deep understanding of the company's products and their functionality. Keep up-to-date with new product releases and updates.Escalate complex customer issues to appropriate teams or management as needed.Communicate with customers in a professional and courteous manner. Ensure that customers are informed of the status of their requests and issues. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seeker...

CCTV Control Room Operator Location: Devanahalli, Bangalore Experience: 2+ years (preferred) Qualification: Diploma / Certification in Security Systems, Electronics, or related field. Key Responsibilities: Monitor live CCTV feeds across the school premises to ensure safety and security. Identify and report suspicious activities or security breaches to the concerned authorities. Maintain accurate logs of daily surveillance operations and incidents. Ensure CCTV systems and recording equipment are functioning properly. Coordinate with the school s security and maintenance teams for timely issue resolution. Retrieve and archive footage when required for internal review or investigations. Follow ...

Company Overview DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises by utilising machine learning, artificial intelligence, and the Internet of Things. Our scalable solution can be customised to meet each clients unique needs and is trusted by leading companies worldwide. Job Description The Service Engineer is responsible for performing daily service, maintenance, and repair of customer equipment. This role requires building and maintaining strong customer and peer relationships, completing administrative duties promptly, and performing other duties as assigned. Essential Job Responsi...

Company Overview DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises by utilising machine learning, artificial intelligence, and the Internet of Things. Our scalable solution can be customised to meet each clients unique needs and is trusted by leading companies worldwide. Job Description The Service Engineer is responsible for performing daily service, maintenance, and repair of customer equipment. This role requires building and maintaining strong customer and peer relationships, completing administrative duties promptly, and performing other duties as assigned. Essential Job Responsi...

Responsibilities & Key Deliverables Product/Platform Life Cycle Management - Continuous Market insight to evaluate change in customer needs and building on new opportunities - Industry trend analysing and prediction of future trend - Competition Intelligent with benchmarking to develop Product and feature upgrade Roadmap - Competition Scanning based on sales and market share data and leverage current products positioning - Customer segmentation and mapping of change in application trend - Continuous evaluation of Current Product Benchmarking along with PD to identify Gaps and develop Product improvement plan with features upgradation - To support Sales and Marketing with Product Value Propos...

This requisition is for the position of Patient Experience Associate within the Patient Experience Management Department. We are seeking a highly professional, empathetic, and organized individual to manage the main Reception area and serve as the first point of contact for all patients and visitors. The ideal candidate will be dedicated to exceptional Customer Service and ensuring a positive and smooth Healthcare journey for every individual, directly supporting quality Patient Care . Roles and Responsibilities Reception and Patient Interaction First Point of Contact: Warmly greet and welcome patients, visitors, and families upon arrival at the facility, demonstrating exceptional Customer S...

Design and implement a comprehensive account reconciliation (Oracle ARCS) solution Configure reconciliation profiles, formats, match types, Reconciliation rules and workflows Implement workflow automation, aging rules, and structured reconciliation timelines to support accurate and timely financial close Manage data integration from various source system using Data Exchange for both Balance and Transaction Configure matching profiles and match types to enable auto-match rules, and manage exceptions for transaction reconciliation Manage and execute unit, integration, and user acceptance testing phases to ensure smooth deployment and timely issue resolution Develop comprehensive functional doc...

Lead and deliver customer EPM projects, including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support Collaborate closely with business partners and technical teams to translate functional requirements into robust, scalable EPM solutions Develop, enhance, and troubleshoot complex business rules, configurable rules, integrations, and automations Provide ongoing mentorship and knowledge sharing to project teams, supporting their professional growth and capability development Ensure seamless communication and coordination with customer stakeholders, driving projects to successful completion on schedule Stay current with Oracle EPM cloud technolo...

Act as the lead point of contact for all matters related to assigned customer accounts. Manage sales across sectors for payment solutions through a value-selling approach. Identify revenue opportunities, prepare tailored offerings, and develop formal service proposals. Interact with stakeholders at all levels to provide new-age payment solutions and close value-adding deals for both clients and Ingenico. Develop and maintain a sales pipeline of enterprise clients and convert opportunities into revenue. Increase market share by analyzing market trends, competition, and delivering value-driven client solutions. Demonstrate strong negotiation and communication skills when dealing with demanding...

Understand the application\/feature\/component and issues related to the same from Business users; work to resolve the issues Monitor triage and resolve all issues pertaining to systems\ / applications\ / infrastructure tools in production Identify diagnose and resolve L-2 issues for end users over the phone chats and\/or via email Resolve production issues with proper approach and follow standards and security guidelines with very minimal support Effectively interact with other stakeholders through all channels; articulating their inputs Optimise efficiency cost and quality by identifying opportunities for automation\/process improvements Mentor Trainee Associate and Associate I - Productio...

Indus Towers Limited is looking for Circle Operations - Safety Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on sched...

As a Client Relationship Manager, your role involves building and nurturing strong, long-term relationships with clients, serving as their primary point of contact. Your focus will be on ensuring high levels of customer satisfaction by addressing their needs, resolving issues, and providing timely support. Key Responsibilities: - Proactively identify new business opportunities and cultivate profitable relationships with potential clients. - Develop and implement strategies to meet client needs and achieve business and sales targets. - Conduct market research to understand industry trends, competitor activities, and customer preferences to refine strategies and offerings. - Collaborate closel...

As a Risk & Control Analyst at Barclays, you will play a key role in evolving the digital landscape and driving innovation to deliver unparalleled customer experiences. Your responsibilities will include: - Identifying and supporting improvements in risk awareness and control performance through controls assurance activities. - Conducting Design Effectiveness Assessments (DEA) and Operational Effectiveness Testing (OET) of controls to ensure their effectiveness. - Supporting Operations Control Partners in capturing Risk Events and Issues/Actions in the Approved System of Record. - Developing and implementing Wholesale Lending procedures and controls to mitigate risks and maintain operational...

As a Customer Success Associate - L1 at Siemens, you will play a crucial role in delivering exceptional customer service to our international clients, particularly those who speak Dutch or German. Your primary responsibilities will include: - Providing customer assistance and resolving issues in Dutch/German and English languages. - Documenting customer interactions and maintaining accurate records in the system. - Ensuring timely resolution of customer queries from start to finish. - Adhering to communication guidelines with a professional and courteous demeanor. - Collaborating with internal teams to address complex problems effectively. To qualify for this position, you should meet the fo...

As a Tech Lead, Software Development Engineering at Fiserv, you will be an integral part of the team dedicated to transforming financial services technology for the benefit of our clients. Your role will involve designing, developing, and maintaining high-quality software applications in alignment with our business goals and client needs. **Key Responsibilities:** - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Perform debugging of applications to ensure optimal performance. - Maintain and improve existing codebases and lead peer review processes. - Mentor junior developers and provide technical guidance to enhance team cap...

As the [Company Name] is looking for a new [Job Title], your responsibilities will include: - Selecting, hiring, and supervising staff across all business areas - Coordinating the orientation of new staff and providing ongoing training and education for existing employees - Implementing pricing strategies and effectively managing the business to achieve aggressive growth goals - Monitoring operational performance and proactively addressing any issues that may arise To be considered for this role, you should possess the following qualifications: - Bachelor's degree or equivalent - 3+ years of relevant work experience - General business skills such as budget preparation, staff development, and...

Role Overview: As a Reference Data Specialist within the Client Account Services team, you will play a crucial role in ensuring all client requests are handled with precision and efficiency. Your dedication to high-quality service standards and ability to manage day-to-day operations will be key in meeting firm-wide quality standards and operational success. Key Responsibilities: - Understand custody initiations and sub-custody account opening activities. - Provide exceptional customer service to internal stakeholders. - Demonstrate understanding of the Financial industry, with the ability to adapt and learn continuously. - Proactively identify opportunities for process improvements and impl...

As an Application Support - SAP (WM / MM) professional, your role will involve managing production application support, providing expert support and information to end users, understanding business processes, offering consultation services, providing a business analyst perspective on recurring incidents, and assisting in RCA of problems. You will be responsible for driving timely issue resolution within SLA, preparing and maintaining a Known Error Database (KEDB), coordinating with product and development teams for support and deliveries, managing the 1st level support team, and participating in UAT and application deployments. Your primary skills should include a strong working knowledge of...

Role Overview: You will be responsible for coordinating incident activities across the entire enterprise to ensure the effective functioning of processes in all areas of the organization. Your primary focus will be providing 24x7 support for change, incident, and problem management related to production and disaster recovery environments. Additionally, you will review, evaluate, and approve changes for production implementation, manage and escalate production impacting incidents, and ensure contractual service level agreements are met to support clients" and company's critical business requirements. Your role will involve working across various product lines and engaging with different level...

As an HR Systems Administrator at Ameriprise India LLP, you will be responsible for providing technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your focus will be on maintaining and enhancing Workday modules and other HR Systems to drive efficiencies, reduce risk, and support a superior employee experience. **Key Responsibilities:** - Serve as the Product Manager and subject matter expert for key Workday modules. - Collaborate with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements. - Maintain, monitor, and enhance the technical and functional aspects of Workda...

As an IT Support Specialist, your role involves providing technical support to end users in the Indian market for HRMS software. This includes assisting users via phone calls, emails, tickets, and remote assistance. You will also be responsible for troubleshooting and resolving software technical issues, performing data migration tasks, and conducting software training for end users. Key Responsibilities: - Provide technical assistance and resolve issues related to the software - Conduct product training sessions for end users - Resolve customer technical issues in a timely and professional manner - Assist in ad-hoc projects and provide consultancy services on HRMS software - Implement best ...

In this role at MyOperator, you will be the primary contact for a portfolio of key accounts, focusing on maintaining strong relationships, driving revenue growth, and ensuring client satisfaction. Your responsibilities will include: - **Strategic Relationship Management:** Build and nurture long-lasting relationships with key decision-makers to enhance client satisfaction and loyalty. - **Account Growth & Revenue Expansion:** Identify opportunities for upselling and cross-selling MyOperator solutions to drive revenue growth within key accounts. - **Customer Advocacy & Success:** Advocate for clients to help them achieve their business goals and maximize the value of our products. - **Renewal...

About this role: Wells Fargo is seeking a Lead Commercial Loan Servicing Representative In this role, you will: Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects Research, respond to and resolve complex inquiries Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit Support loan trading and assignments Prioritize work an...