2568 Issue Resolution Jobs - Page 20

Executive SCM for E-commerce & Modern Trade Operations. To be responsible for ensuring seamless and efficient supply chain execution for all e-commerce platforms and modern trade partners. The role includes being the primary liaison between our internal supply chain functions (CFA, Warehouse, logistics, planning) and external e-commerce/modern trade stakeholders, managing order fulfilment, logistics coordination, data reporting, and issues resolution. Designation: Executive Experience: Minimum 2 years Location: Corporate Office, Ahmedabad Key Responsibilities: Order-to-Delivery Management: Proactively monitor and manage orders from various e-commerce portals (e.g., Amazon Vendor Central, Nyk...

As a Software Development Engineer (SDE), you will help tackle a diverse landscape of technical problems. You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, GraphQL, and AWS services. You will tackle problems, novel situations every day, and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. We are looking for an SDE who is proactive, obsessed to solve the customer problems, and able to drive consensus across multiple teams spanned across different organizations to continuously improve the systems. Deliver working features s...

Use monitoring tools to identify issues proactively; investigate and help resolve before they impact end users Improve reliability, quality, and operability of our Salesforce.com ecosystem Run the production environment with highest availability by effective monitoring and taking a holistic view of system health Resolve end user issues within service level agreements and maintain agreed upon satisfaction ratings Identify support trends that might warrant system changes, communication or education Participate in outage management activities including outage status communication, problem detection, resolution and root cause analysis Document tribal knowledge and help create/maintain our knowle...

Client & Agency Service Ensure smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy Follow-up on the Aging s and handling Customer Queries and Issue resolution Prepare & Review the Invoices and meeting the SLA s & KPI s Identifying & Applying Cash and also performing reconciliation of balances Communicate current forecasting of receivables on a daily/weekly basis to applicable business partners Preparing & Circulating the Account Statements for confirmation of the Balances Month end close support for monthly / quarterly / Yearly ...

Build and maintain strong relationships with school management (Principals, Correspondents, Coordinators). Drive renewals and ensure 100% timely fee collections from existing schools. Identify opportunities for upselling and cross-selling additional programs, workshops, and products to existing partner schools. Act as the primary point of contact for all school accounts, ensuring smooth issue resolution and high customer satisfaction. Track account health, engagement levels, and proactively address concerns to improve retention. Work closely with internal teams (Sales, Implementation, Academics, Operations) to deliver value to schools. Maintain detailed MIS/reports on renewals, collections, ...

Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations. Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes. Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes. Development and implementation of Pri...

Responsibilities: Sending a Welcome mail to our Booking clients Manage and track customer interactions from sales to possession. Ensure data accuracy, integrity, and security. Oversee post-sales processes, including documentation, payment tracking, and possession handover. Ensure timely communication with customers and stakeholders. Generate reports and analytics on customer satisfaction, sales performance, and process efficiency. Ensure high customer satisfaction levels through effective issue resolution and communication. Conduct regular customer feedback surveys and implement improvements. Coordinating client legal queries Collecting the legal documents Preparing a draft for Sale Agreemen...

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role at associate level Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur...

Lead and manage a team of certification test engineers, ensuring high-quality deliverables and timely execution. Perform and oversee Android Mobile and Android TV certification testing. Execution of test suites such as CTS, GTS, CTS-Verifier, STS, VTS, and CTS-OnGSI for platform compliance. Provide technical direction on test strategy, defect triage, and issue resolution. Work extensively on Ubuntu/Linux OS with strong hands-on troubleshooting and scripting capability. Coordinate with clients, internal facility teams, and IT teams to ensure smooth test execution, infrastructure readiness, and reporting. Review test results, analyze failures, and drive root cause analysis. Prepare and present...

Seeking a detail-oriented MIS Executive to manage data collection, analysis, and reporting. Must have strong technical and analytical skills to support business decision-making through accurate MIS reports and data management.

Key Responsibilities: Order Management: Punch orders into the Warehouse Management System (WMS) based on channel requirements for Quick Commerce, E-Commerce, and Offline channels. Inventory Visibility: Ensure accurate inventory tracking across warehouses and bins, providing real-time information to channel teams for order creation . Cross-Functional Coordination: Liaise with channel teams to schedule appointments and work with logistics teams to ensure timely deliveries, including last-mile connections with Field Executives (FEs) and customers. RTO/RTV Pickup: Manage returns-to-origin (RTO) or returns-to-vendor (RTV) processes, including coordinating with logistics for returns to the warehou...

About Us At Vahan, we are building the first AI-powered recruitment marketplace for India s 300 million-strong blue-collar workforce. Backed by leading investors like Khosla Ventures, Y Combinator, and Airtel, our vision is to become the go-to platform for blue-collar professionals, empowering them with economic opportunities, tools, and support to thrive. We partner with some of India s most recognized names such as Swiggy, Zomato, Rapido, and Zepto, and are committed to transforming lives at scale. Role Overview We are looking for a proactive and empathetic Executive who will play a key role in nurturing Vahan Leads (VLs) as they progress from completing their 50th to 150th First Order Del...

About Us At Vahan, we are building the first AI-powered recruitment marketplace for India s 300 million-strong blue-collar workforce. Backed by leading investors like Khosla Ventures, Y Combinator, and Airtel, our vision is to become the go-to platform for blue-collar professionals, empowering them with economic opportunities, tools, and support to thrive. We partner with some of India s most recognized names such as Swiggy, Zomato, Rapido, and Zepto, and are committed to transforming lives at scale. Role Overview We are looking for a proactive and empathetic Executive who will play a key role in nurturing Vahan Leads (VLs) as they progress from completing their 50th to 150th First Order Del...

Career Category Regulatory Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. Roles & Responsibilities: Prepare clinical regulatory documents for public disclosure, including anonymization of personal data and redaction of commercially confidential information, in line with regulatory req...

Step into a role of Operations Analyst - Trade, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need previous experience in: Proven track record in the financial services industry, preferably Sales finance / Trade Finance operations. General experience of Pay/Receive operations and Funds transfers. Ability to identify, ...

Career Category Regulatory Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. Roles & Responsibilities: Prepare clinical regulatory documents for public disclosure, including anonymization of personal data and redaction of commercially confidential information, or prepare documents for pu...

Job Description We re seeking a dynamic Specialist in Product Adoption who excels at driving impactful customer engagements through webinars, tailored training sessions, and compelling content development. You will play a key role in accelerating product adoption and maximizing customer success. Key Responsibilities: Webinar Management: Plan, develop, and deliver engaging and impactful webinars designed to accelerate customer product adoption and enhance user proficiency. Content Development: Create high-quality, informative, and user-friendly webinar content, presentations, and educational resources tailored to customer segments and personas. Tailored Customer Onboarding: Provide customized...

Job Title: US Voice Support Representative Location: Pune, India Job Type: Full-time Department: Customer Service UPS Logistics Shift Timing: 6:00 PM to 3:00 AM or night shift as per process requirements Job Description: UPS Logistics is seeking a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities: Provide efficient and professional voice support to US customers, address...

Job Title: US Voice Support Representative Location: Pune, India Job Type: Full-time Department: Customer Service UPS Logistics Shift Timing: 6:00 PM to 3:00 AM or night shift as per process requirements Job Description: UPS Logistics is seeking a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities: Provide efficient and professional voice support to US customers, address...

Location: [Gurgaon] Experience Required: 3 5 years Employment Type: Full-time Manage vendor relationships including onboarding, coordination, and timely payments. Handle facility management and ensure smooth day-to-day office operations. Oversee day-to-day administrative activities such as office supplies, housekeeping, and office maintenance. Draft, review, and manage agreements/contracts with vendors and service providers. Maintain and update MIS reports, trackers, and dashboards using MS Excel. Ensure cost optimization through effective negotiation with vendors while maintaining quality standards. Coordinate with internal teams for administrative support and issue resolution. Ensure compl...

As a Salesforce Support Agent (Intermediate) you will work as part of our busy Support Team to provide technical support, and solutions within the Salesforce platform to our business users. You will work on day-to-day administration, troubleshooting, and maintenance, ensuring the platform runs smoothly and efficiently. Additionally, you will collaborate with users and our technical teams to resolve issues, document solutions, and contribute to the platforms ongoing development and improvement. What You Will Do User Support: Resolving Salesforce issues and data related problems. Providing guidance and support to users on the system. Salesforce Administration & Maintenance: Managing the day-to...

Career Category Regulatory Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. Roles & Responsibilities: Lead the preparation of clinical regulatory documents for public disclosure, including anonymization of personal data and redaction of commercially confidential information, in line wit...

Responsibilities: System Configuration and Implementation: This involves setting up and configuring SAP Ariba Supply Chain Collaboration (SCC) to manage direct material flow, including defining workflows, user roles, and integration with other systems. Direct Material Sourcing and Procurement: Participating in the sourcing process for direct materials, potentially using SAP Ariba Sourcing, and managing the resulting purchase orders and contracts. Supplier Collaboration: Working with suppliers through Ariba Network to facilitate communication, confirm orders, manage changes, and ensure timely delivery. Monitoring Material Flow: Tracking the movement of direct materials from suppliers to the p...

Client Services provides a world class service experience to Visas clients that begins with pre-sales and continues through onboarding, implementation of new products and services, issue resolution and service optimization. The Digital Services organization in Client Services is responsible for developing and implementing the strategy of how Visa delivers digital services to clients, through self-service experiences that drive client empowerment and satisfaction. Our team works with functional leaders in Client Services, Product and Technology to coordinate enhancements and to define the end-to-end self-service experience across Visa s client facing portals. This includes integrating legacy ...

Your Role As the Subject Matter Expert (SME) in Indirect Procurement, you will be the single point of contact for the entire VTBA (Virtual Procurement Organization) organization regarding purchasing via Jaggaer eProcurement and supplier setup in our systems. You will play a critical role in ensuring the smooth operation of Jaggaer eProcurement processes, providing training, support, and issue resolution for all stakeholders. Main Responsibilities Jaggaer eProcurement Support: Serve as the primary contact for all Jaggaer eProcurement-related inquiries, issues, and support requests from VTBA stakeholders. Provide hands-on support for users navigating the Jaggaer eProcurement platform, troubles...