2568 Issue Resolution Jobs - Page 19

Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: JOB SUMMARY: The Senior Program Manager is responsible for leading the execution of complex hardware and software development programs, from concept through delivery and close-out. This role ensures performance within contract scope, budget, and schedule while managing risk, driving cross-functional collaboration, and ensuring customer satisfaction. Reporting to the Senior Program Director, the Senior Program Manager plays a key role in delivering successful outcomes across high-value, high-visibil...

1) Issue consumable items in SAP as per department requirements. 2) Update and maintain accurate material location data in SAP. 3) Monitor stock levels of consumables, gases, fasteners, and other items; raise requisitions as needed. 4) Ensure timely availability of consumables to avoid production delays. 5) Assist in periodic stock reconciliation and reporting. 6) Liaise with procurement and stores teams for smooth material flow and issue resolution. Desired Cadidate Profile: Excellent Communication Skills (Verbal & Written) Good command over Ms. Office Education: Diploma in Mechanical (Passing Year - 2023 / 2024 / 2025)

Responsibilities: Take charge of various work areas in passenger service operations. Ensure close liaison with airlines on all matters for smooth operations. Attend to investigations and complaints raised by airlines or passengers. Ensure client satisfaction at all times. Participate in airline meetings to resolve issues or complaints. Follow up with airlines and passengers on incidents to provide closure and service recovery. Review work procedures and implement solutions to improve service quality. Monitor SLA and agreed service standards to ensure compliance and achievement. Lead, organize, and motivate staff; monitor staff performance regularly. Conduct investigations related to discrepa...

ARM is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional bodies. Resolves problems related to ramp services, controls the team effectively and ensures highest standards of customer satisfaction in terms of quality, efficiency and effectiveness. ARM carries out authorities of Ramp Management/Ramp AVP, plans, organizes, directs and controls all ramp services in his/her shift. Responsibilities: Report to Manager Ramp Services . Responsible for the entire ...

What Youll Do Lead end-to-end technical setup and configuration for enterprise customers. Provide ongoing technical support to ensure smooth operations and customer satisfaction. Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions. Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios. Handle technical queries, including API-related requests, and track resolution progress. Partner with Customer Success teams across regions to align on customer needs and goals. Participate in team meetings to ensure consistent customer support and shared success strategies. Work wit...

You are seeking an experienced Adobe Journey Optimizer Consultant to join our team in Bengaluru (Hybrid model). As an expert in Adobe Journey Optimizer, your role will involve providing solution consulting to clients aiming to adopt the Adobe Experience Cloud and support business transformation. This position combines pre-sales and solution implementation responsibilities, demanding a deep technical platform understanding and practical marketing activation experience. Your contributions as an Adobe Journey Optimizer Specialist will encompass three key areas: 1. Pre-sales Support - Collaborating closely with growth, alliances, and client service teams to expedite the sales process and onboard...

You will be working as an Oracle Fusion Cloud EAM Freelancer in a remote setting during UK Shift (Afternoon 1 PM to 11 PM Night). With 3 years of experience, your role will involve implementing, supporting, and optimizing Oracle Fusion Cloud EAM solutions. Your primary focus will be on Oracle Fusion Maintenance Management processes to enhance operational efficiency. Your key responsibilities will include leading the end-to-end implementation of Oracle Fusion Cloud EAM modules, analyzing business requirements, designing EAM solutions, configuring asset maintenance processes, defining asset hierarchies, and collaborating with cross-functional teams for integrated EAM solutions. You will also b...

You are an experienced Senior ERPNext Techno-Functional Consultant with a minimum of 4-5 years of experience in ERPNext as a functional/techno-functional consultant. In this role, you will be responsible for engaging with business users and stakeholders to understand their functional and non-functional requirements. You will need to analyze existing business processes and map them into ERPNext workflows and functionalities. Your expertise will be crucial in participating in requirement gathering, gap analysis, system design, and documentation. Customizing ERPNext modules and implementing automation using server/client scripts and custom fields will be a key aspect of your responsibilities. Y...

You are being offered a position as a Customer Assistant (Voice) in an International Process within the Banking & Financial Services sector. The ideal candidate for this role should have a minimum of 1 year of experience, possess excellent English language skills at a B2 quality level, and hold a graduate degree. The interview process will be conducted in a virtual mode. The salary for this position includes a 30% hike from your previous Cost to Company (CTC), with the upper limit set at 5.5 LPA. You will be required to work 5 days a week on US shifts, with Saturdays and Sundays off. The working hours will span 9 hours, including a one-hour break, and transportation will be provided to candi...

As a client relationship manager, your main responsibility will be to develop and maintain strong, long-lasting relationships with clients. You will need to understand their business objectives and challenges in order to identify opportunities for value-added solutions and service enhancements. Collaboration with internal teams to align on client strategies and deliverables is crucial for success in this role. Regular updates and reports on client activities and performance will need to be provided, and you will be expected to negotiate contracts and agreements to capitalize on business opportunities. Ensuring client satisfaction by promptly addressing queries and resolving issues is key. Th...

As a Quality Assurance Officer, your main responsibility will be to conduct internal and external audits to evaluate compliance with quality standards, regulations, and industry best practices. You will be monitoring and assessing product quality and performance, while also implementing and upholding Quality Management System (QMS) procedures and documentation. Your role will involve identifying and resolving any quality issues and non-conformances that may arise. This is a Full-time, Permanent position suitable for Freshers. The job offers the benefit of a flexible schedule with Day and Morning shifts available. In addition, there is a yearly bonus provided to employees. The ideal candidate...

As a Field Service Technician at Akshayakalpa, your primary responsibility will be to follow a Permanent Journey Plan (PJP) developed in consultation with your reporting manager on a monthly basis. This plan will require you to visit a minimum of 20 locations featuring visi-coolers, cold rooms, or deep freezers as part of a preventive maintenance schedule. You will be expected to utilize the provided tracking app to monitor your daily progress, submit visit reports, update issue resolution status, and provide relevant escalation remarks to stakeholders. In case of issues related to the equipment, such as visi-coolers, cold rooms, or deep freezers, you must resolve them on the spot with a max...

You will be joining our Customer Care Team to contribute your expertise and skills in delivering Customer Excellence. Your role involves supporting customers by providing helpful information, answering questions, and responding to complaints. By utilizing your strong forwarding and market knowledge, you will offer front line support to ensure customer satisfaction with our products, services, and features. To drive customer engagement, satisfaction, retention, and reactivation, you will closely cooperate with Field Sales and the Operational Care Center (OCC). Your responsibilities include establishing and strengthening operational relations with customer contacts through daily interactions, ...

You should have a strong understanding of the integration touch points between different modules and be able to coordinate and collaborate effectively. As a leader, you will be responsible for managing the day-to-day activities of Oracle Cloud ERP Advisory engagements for various clients. This includes overseeing process design, package implementation lifecycle support, and conducting project reviews. Your role will also involve assisting in documenting and performing application set ups for test instances. It is important to thoroughly review application set up and configuration with the appropriate client lead to obtain sign off. You will need to raise issues and work on resolutions prompt...

As a Ticketing/Reservation Executive, you will play a crucial role in handling customer inquiries, processing bookings, and ensuring seamless travel reservations. Your exceptional communication skills, attention to detail, and expertise in travel systems will be key to providing top-notch service to our clients. Your responsibilities will include responding to customer queries via various channels, managing the booking process for flights, hotels, and holiday packages, issuing tickets, preparing travel documentation, resolving issues, staying updated on industry trends, assisting in sales support, and maintaining accurate records of transactions. To excel in this role, you should possess a d...

As a team manager, you will be responsible for leading, mentoring, and motivating a team of customer support representatives. Conducting regular team meetings to align on goals and performance expectations will be crucial. Providing ongoing coaching, training, and feedback to enhance team productivity is essential for success. Ensuring timely and effective resolution of customer inquiries and complaints is a key aspect of this role. Monitoring customer interactions to maintain high service quality and escalating complex issues to the appropriate department for resolution will be part of your responsibilities. Tracking key performance indicators (KPIs) such as response time, resolution time, ...

As an experienced Oracle Database Administrator (DBA), you will be responsible for managing, monitoring, and optimizing our Oracle databases to ensure stability, performance, and security. Your expertise in database architecture, performance tuning, backup and recovery, as well as issue resolution will be critical in maintaining our database systems effectively. Your key responsibilities will include database administration tasks such as installing, configuring, and upgrading Oracle database systems. You will manage database instances, monitor and tune performance, and implement backup strategies to ensure data availability and protection. Additionally, you will be responsible for database s...

As an Application Processing Specialist at Edualliance Pimpri Branch, your primary responsibility will be to assist students in the study abroad application process. You will play a crucial role in managing the entire application process, from filling out forms to submitting required documents and ensuring compliance with university guidelines and deadlines. Your key responsibilities will include: - Guiding students in completing application forms for universities, colleges, and visa applications. - Reviewing and verifying all application documents to ensure accuracy and completeness before submission. - Tracking application deadlines and ensuring timely submissions. - Assisting students in ...

As a Corporate Account Manager at our company, you will play a crucial role in ensuring the success and satisfaction of our valued customers. Your responsibilities will include leading customer onboarding processes, establishing strong relationships with key stakeholders, driving solution adoption, developing and executing strategic customer success plans, resolving customer issues, identifying opportunities for account expansion, gathering customer feedback, monitoring customer health metrics, ensuring customer renewals, and staying up to date with industry trends. You will be the primary point of contact for customer inquiries, issues, and escalations related to our cloud solutions. By col...

You are a dynamic and experienced Senior Manager, Customer Care responsible for leading customer service operations within an NBFC. With 6-8 years of experience in managing customer care teams, preferably in the financial services or NBFC sector, you will ensure exceptional customer service delivery, operational efficiency, and enhanced customer satisfaction. Your role demands strong leadership, analytical, and problem-solving skills, coupled with a deep understanding of customer service best practices and regulatory requirements. In Customer Service Leadership & Strategy, you will develop and execute customer service strategies aligning with overall business objectives. Leading and mentorin...

As a Product Data Management Specialist, you will be responsible for organizing, maintaining, and updating product data in the Product Information Management (PIM) system to ensure alignment with marketing goals and easy accessibility for teams. Your role will involve conducting regular audits to guarantee data accuracy, completeness, and consistency across platforms, resolving discrepancies promptly to uphold high-quality data standards. Collaboration with internal teams such as Marketing, IT, and Content will be crucial as you work alongside the Senior Product Data Manager to support data integration and ensure product data aligns with marketing objectives. You will also play a key role in...

As an E-commerce Backend Operations Manager, you will be responsible for overseeing and optimizing backend processes to ensure efficiency, accuracy, and smooth operations across order fulfillment, inventory management, and system integrations. Your role will involve collaborating with various teams and stakeholders to support business needs effectively. Your key responsibilities will include: Order Fulfillment & Logistics: You will oversee order processing, fulfillment, and shipping operations to ensure timely deliveries. Collaborate with logistics partners and warehouse teams to optimize shipping costs and delivery times. Monitor and resolve order-related issues, such as delays, cancellatio...

As a healthcare professional in this role, you will be responsible for carrying out various clinical duties related to New Patient Management, Infertility Assessment, and EMR recording. Your tasks will include choosing appropriate clinical treatment based on guidelines and formulary recommendations. You will be required to conduct Procedure & Financial Counselling for patients, ensuring that they understand the benefits and risks of IVF or any other recommended investigation, procedure, or treatment. Transparency in counseling is crucial to facilitate the conversion of appropriate cases. Collaborating with the nursing team, you will be involved in providing clinical treatment which includes ...

As a Manager Controls and Insights at BT, you will play a crucial role in managing a team to resolve complex client issues and ensure excellent service outcomes for our customers. Your responsibilities will include driving account-centricity, managing service level agreements, maintaining alignment with strategic business objectives, and continuously improving service delivery. You will be responsible for managing service review management, reporting performance against internal KPIs and SLAs, identifying service risks, and implementing service improvement plans. Additionally, you will lead periodic status and risk discussions with programme partners, implement agile practices and continuous...

You should have a strong knowledge of iMac devices and troubleshooting. Your responsibilities will include providing diagnostic services, scanning and defragmenting disk drives, updating virus definitions, scanning for spyware, updating system and application drivers, running battery diagnostics, and reporting on disk drive status. You will also be responsible for re-imaging laptops (Windows and Mac), troubleshooting systems, providing training and orientation on laptops and applications, upgrading laptops (Windows and Mac) as well as memory and smart devices (Mobile devices). Additionally, you will be involved in asset recovery for computer hardware, user awareness services, performing proa...