3582 Issue Resolution Jobs - Page 18

Roles and Responsibilities : Resource must have3 to 4 years of experience in theSwitch Applications and 1-2 years of experience with TANGO. Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Lead, mentor, and manage the team. Coordinate support shift rotations, incident response, and service delivery. Define and track KPIs/SLAs for system uptime, issue resolution, and support quality. Liaise with cross-functional teams: infrastructure, development, QA, and ...

We are seeking a dedicated Customer Service Executive to join an innovative online platform that provides on-demand services. In this role, you will be the primary point of contact for our individual clients, responsible for handling all their requests and queries with excellence. Your strong communication skills will be crucial in delivering exceptional service within our fast-growing service categories, including Delivery and Errand Services, Concierge Services, and Gourmet Products. Key Responsibilities: Client Communication & Support: Be responsible for handling all individual client requests and queries through various communication channels. Issue Resolution: Actively listen to and und...

Data Architect, Snowflake Database Architect/Data Modeler with 15+ years of experience in AWS, Snowflake. Responsible for the overall architecture and delivery of the solution; including, risk mitigation, issue resolution, coordination with internal and external team.

Data Architect, Snowflake Database Architect/Data Modeler with 15+ years of experience in AWS, Snowflake. Responsible for the overall architecture and delivery of the solution; including, risk mitigation, issue resolution, coordination with internal and external team.

Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, addressing inquiries and providing solutions promptly. Proactively build and maintain strong, long-term client relationships. Order Management: Assist clients in navigating the e-commerce platform, placing orders, and managing transactions. Monitor order statuses and ensure timely updates are provided to clients. Issue Resolution: Handle client complaints and resolve issues related to orders, payments, or platform usage efficiently. Coordinate with internal teams to address concerns. Upselling & Cross-Selling: Identify opportunities to recommend products and services based on client preferences and past...

The Manager, Campaign Solution Architect is responsible for architecting new solutions within Marketing Cloud. The Solution Architect will gather all requirements, design the solution, and coordinate the build and QA of the solution The Technical Architect is responsible for recommending solutions within Marketing Cloud. The Technical Architect will work with Novartis Technical teams to build the solution per the agreed upon blueprint/requirements including any out of the box configuration, custom code (eg, AMPScript, JSON, etc) and will serve as the general technical expert on the platform. Key Responsibilities Conducts requirements gathering, blueprinting, and work with Novartis Technical ...

Department: Marketing / Sales Operations Experience: 4 5 years in real estate closings Qualification: Graduate (Any discipline) Role Overview: We are looking for a detail-oriented and proactive professional to manage the end-to-end closing process for real estate transactions. The role requires coordination with internal teams, clients, and external stakeholders to ensure smooth, accurate, and timely completion of property deals. Key Responsibilities: End-to-End Closing Management Handle the complete closing process for residential and commercial transactions ensuring timely completion, accuracy of documentation, and smooth coordination among buyers, sellers, agents, legal, and financial ins...

As part of our expanding operations team, we are looking for a Transport Executive (Helpdesk) to manage communication, coordination, and reporting functions efficiently. Pre-requisites: Minimum 3 years of experience in a transport helpdesk role. Excellent spoken and written English communication skills. Proficiency in Microsoft Excel for reporting and data management. Key Responsibility Areas (KRAs): Handle inbound calls from clients, passengers, and drivers, and make outbound calls as required. Manage and respond to emails from clients, passengers, and internal teams promptly and professionally. Prepare and maintain daily, weekly, and monthly reports related to helpdesk operations. Coordina...

Amazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the worlds most customer-centric company, catering to a global customer base, which includes not only consumers but also our sellers and vendors (selling partners). Our platform empowers world-class retail brands and individual sellers to increase sales and reach new customers. The North America Customer Fulfillment (NACF) team is dedicated to effectively network labor planning for optimizing customer experience and enhancing productivity. The successful execution of the network depends on we'll-defined roles and responsibilities. The AI Ops...

The Client Incentive Operations team are responsible for managing Client Incentive and Merchant Acceptance Incentive agreements. We ensure compliance with contractual terms and determine the accounting treatment of each incentive deal and conformity with US GAAP. We use lean/six sigma process methodologies to provide benefits to our stakeholders regarding quality, cost and schedule associated with our work. This role is to support the operations of client incentive teams from all regions worldwide. Essential Functions: Manage Incentive contracts for all regions Analyze newly executed incentive contract terms to assess Visa contractual obligations and determine appropriate accounting treatmen...

Ensure the reliability and continuous operation of AT&T s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alar...

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Deployment & Environment Support Provide end-to-end deployment support across Implementation, UAT, and Production environments. Plan, coordinate, and execute application upgrades, patches, and configuration changes. Ensure deployments are delivered on schedule, with minimal disruption to client services. Validate and certify deployments in UAT before moving to production. Issue Resolution & Monitoring Diagnose and resolve environment-related, software, and operational issues. P...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Company Information: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or the development ...

Hey there Want to help us build an EPIC EdTech company? We are looking for an extraordinary Technical Lead who is passionate about transforming how children engage with technology and acquire future-ready skills. At BrightChamps, one of the fastest-growing EdTech companies globally, our mission is to equip every child with the essential skills for the 21st century. We are committed to unlocking the hidden potential within every student, and our rapid expansion into multiple countries is a testament to our impact. We are seeking a Student Experience Manager who will lead the customer care team to deliver exceptional support and ensure a seamless student experience. The role involves managing ...

SAP FICO Skills / Job Description: Job Summary We are seeking an experienced SAP FICO Consultant . The ideal candidate will have deep expertise in the Finan ce and Controlling (FICO) module and a strong understanding of SAP ECC with IS-Retail and retail-specific processes. This role involves proactive incident resolution, root cause analysis, and collaboration with cross-functional teams to ensure seamless business operations. The consultant is expected to handle complex issues with the same depth and rigor as SAP Support, including familiarity with OSS notes. This consultant must work in Canadian business hours. Candidate should have relevant support project experience of 5+ years (preferre...

Webtech Solutions is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross - discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinatin...

Apply Now Company : BTW Financial Services & IMF Pvt Ltd Interview Job Location : BTW Visa Services India Pvt Ltd Probation Period: 6 months Office No.B.14,Ground Floor, Civic Center, MMGS Marg, Dadar East, Dadar, Mumbai, 400014 Link: https: / / share.google / 0kCds4yCMFuLYPwZ Gross Salary: 21,000 to 25,000 Working Hours: 10:00 AM to 7:00 PM, Monday to Saturday Core Responsibilities 1. Sales and Client Acquisition: Find and acquire new clients (people and companies) using cold calls, networking, and referrals. Achieve daily and monthly sales targets for mutual funds and insurance. 2. Product Expertise: Clearly explain the features, benefits, risks, and coverage of Mutual Funds, Fire Insuranc...

Overall Purpose: Ensure the reliability and continuous operation of AT&T s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configur...

What is Portfolio Administration Team responsible for The Portfolio Administration department provides operational support to Institutional, Sub-advised & High Net Worth separate accounts managed by Franklin Templeton. This includes issue resolution, providing accounting and reporting services, and delivering comprehensive account information to our internal and external partners. What are the ongoing responsibilities of Senior Client Service Representative Ownership of assigned Institutional Separate Account portfolios on behalf of Franklin Templeton Services (FTS). Proactively troubleshoot and resolve queries, track issues to completion via collaboration with key groups and individuals glo...

Core Responsibilities Act as the primary contact for customers regarding digital marketing and media plans. Develop, monitor, and execute media strategies that align with client and advertiser goals. Collaborate with cross-functional teams including sales, product, ad operations, and support, to deliver seamless campaign execution and issue resolution. Provide data-driven insights and post-campaign analysis to optimize media performance and demonstrate ROI. Manage customer relationships, drive adoption of products/services, and identify opportunities for upselling or campaign expansion. Conduct training sessions on media best practices and manage onboarding for new clients. Regularly report ...

About the Role We re looking for a Technical Program Manager who excels at driving execution for AI-driven SaaS products. This is a unique yet exciting opportunity to join and contribute to Abnormals Research & Development Operating System. The creation of a predictable, reliable, and standardized R&D process is crucial for Abnormals future strategy and success. To continue thriving in business, Abnormal is focused on developing several new products leveraging AI technologies. Technical Program Managers will provide a consistent framework and fabric of execution as a foundation for executing these products. In this role, You ll partner closely with Product and Engineering to ensure programs,...

Job Title: Manager MSTG Non-Orals (MES ENG) Business Unit: R&D1 Regulatory Affairs Job Grade G11A/G10 Location Baroda At Sun Pharma, we commit to helping you Create your own sunshine by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own SunshineAs you enter the Sun Pharma world, you ll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each other s journeys. Key Responsibilities : System Design & Implementation: Devel...

The Junior Analyst will be part of the operations team, supporting the Banking team with all operational tasks including but not limited to bank reconciliation, preparing and reviewing taxation trackers, managing fund transfers and case status reporting. Together, they will provide consistent superior client service. The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities. The Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients. The day-to-day responsibilities will in...

The Branch Manager will be responsible for overseeing the overall functioning of the branch, focusing on both air and sea cargo operations and sales. The role requires leadership in managing the team, ensuring operational excellence, achieving sales targets, maintaining customer relationships, and driving branch profitability. Job responsibilities : Candidate should be fully aware of all facets of the logistics industry (Jack of all) to lead the various activities related to the industry Oversee day-to-day air and sea cargo operations, ensuring timely deliveries, documentation, and compliance with international freight standards. Ensure adherence to SOPs, quality benchmarks, and statutory re...

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . As an Operations Specialist with FourKites you ll be the mastermind behind our customers success - managing our customers and carriers experience through your relationships and technical expertise. You ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one...