3582 Issue Resolution Jobs - Page 17

Why this job matters The HR Ops. Advisor 3 assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures, and recruiting. What You'll Be Doing 1 - Assists with the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives. 2 - Assists with the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information, meeting all legal and regulatory requirements as well as performance objectives such as p...

Role Overview We are seeking a sharp and experienced Compliance Leader to join our dynamic team. They will work closely with our operations and business development teams to ensure regulatory compliance, mitigate risks, and maintain the integrity of our business practices across all operations. Key Responsibilities: Regulatory & Risk Oversight Regulatory Compliance: Stay updated on relevant federal, state, and local laws. Monitor regulatory changes and assess their impact on the organization. Assist with regulatory reporting and filing requirements. Risk Assessment: Identify potential compliance risks and develop mitigation strategies. KYB and Transaction Monitoring: Conduct KYC document rev...

About this role: Wells Fargo is seeking a Lead Commercial Loan Servicing Representative In this role, you will: Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects Research, respond to and resolve complex inquiries Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit Support loan trading and assignments Prioritize work an...

Step into the role of Analyst- Know Your Customer (KYC) Onboarding at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. To be successful as an Analyst- Know Your Customer (KYC) Onboarding at Barclays, you should have below critical skills. Conduct thorough Analyst- Know Your Customer (KYC) Onboarding due diligence checks on new clients, including individuals, corporations, and institutional clients. Collect, review, and verify Know Your Customer ...

Customer Service Executive Freight Forwarding (US Shift) Location: Chennai, Tamil Nadu Experience Required: Minimum 4 Years CTC Range: ?4 ?6 LPA Employment Type: Full-Time Shift: US Shift (Night Shift) About the Role We are seeking an experienced and customer-focused professional for the role of Customer Service Executive in the Freight Forwarding and Logistics domain . The role involves handling US-based clients, managing shipment-related queries, coordinating with operations, and ensuring seamless customer experience across freight processes. Key Responsibilities Customer Support: Handle customer inquiries related to freight forwarding, shipment status, delivery schedules, and customs docu...

The Badging Administrator will support day-to-day access control and badge management operations across client sites in the South Zone. This role serves as the first point of contact for all access-related queries, ensuring secure, compliant, and seamless access provisioning for employees, contractors, and vendors. 2. Key Responsibilities Access Control & Badge Management Handle daily badge issuance and updates for employees, contractors, and consultants on-site or during onboarding events. Capture and upload employee photographs and identity information accurately into the access control platform. Create, update, or deactivate badge user profiles using integrated security platforms (Genetec...

We re looking for enthusiastic and customer-focused interns to join our Customer Success team as Customer Success Interns . This internship offers hands-on experience in understanding customer needs, resolving product issues, and driving adoption of Keka s HR and Payroll platform . You ll be part of a dedicated team that ensures our customers get the best out of Keka. If you re passionate about technology, love solving problems, and want to kickstart your career in Customer Success , this role is for you! Key Responsibilities Assist customers with product-related queries via email, chat, or phone. Troubleshoot and document product issues under the guidance of senior consultants. Collaborate ...

We re looking for enthusiastic and customer-focused interns to join our Customer Success team as Customer Success Interns . This internship offers hands-on experience in understanding customer needs, resolving product issues, and driving adoption of Keka s HR and Payroll platform . You ll be part of a dedicated team that ensures our customers get the best out of Keka. If you re passionate about technology, love solving problems, and want to kickstart your career in Customer Success , this role is for you! Key Responsibilities Assist customers with product-related queries via email, chat, or phone. Troubleshoot and document product issues under the guidance of senior consultants. Collaborate ...

Overall, 8-12 years of relevant experience in Telecom Domain Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform second level troubleshooting using tools and utilities to resolve network related issues. Heath Check and Maintenance Operations on in scope network elements and infrastructure Severity 1 to 4 Incident triage, support, management, restoration, recommendations Root Cause Analysis Support, post incident or event Work with Major Incident Management team for Major Incident Resolution. Creation and maintenance of processes and procedures for T2 tasks Provide Support for network configurations, expansions, installations, and updates. Maintain and update ...

The role involves recruiting, training, and supervising executives to achieve business targets and insurance sales across a defined cluster of branches, while fostering a progressive partnership with the bank. The candidate will manage discrepancies at the cluster level, provide support for ongoing issue resolution, and oversee initiatives. They will also provide on-the-job training for operational processes and workflows to ensure operational excellence and customer satisfaction. Key Responsibilities Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster and building a progressive partnership with the bank. Manage the discre...

To ensure smooth and timely processing of customer orders, coordination with internal and external stakeholders, and efficient management of dispatches, payments, and sales documentation to support overall business operations and customer satisfaction. Key Responsibilities: Order Management: Receive, review, and accurately punch customer orders into the system as per company guidelines. Verify product codes, quantities, and pricing before order confirmation. Dispatch Coordination: Coordinate with the logistics and warehouse teams to ensure timely dispatch of materials. Track dispatch status and share updates with concerned teams. Sales Documentation & Reporting: Prepare, update, and maintain...

Seeking a highly skilled Oracle Integration Cloud (OIC) Consultant with an experience of 4 years to join our dynamic team. Requirements: Expertise in designing, developing and deploying complex high-volume integrations using Oracle Integration Cloud (OIC) to connect Oracle HCM Cloud modules (Core HR, Absence, OTL, Talent etc. ) with internal and third-party systems. Proficiency in utilizing SOAP and REST web services to retrieve and update data across various HCM modules, ensuring seamless data exchange and system connectivity. Familiarity in SQL and PL/SQL for efficient data manipulation and analysis. Hands-on experience in performing unit and system integration testing for both new and enh...

Responsibilities: * Manage vendors, petty cash, attendance & travel bookings * Resolve issues promptly * Maintain office administration & documents * Oversee maintenance requests * Coordinate document flow

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating cust...

Your skills IT graduates with experience working with SCCM / MECM 5+ years of experience & have a deeper understanding of the supported systems, software, and technologies. Investigate and resolve more complex technical issues requiring in-depth troubleshooting. Maintain an inventory of hardware devices, track their lifecycle, and manage asset information, including hardware specifications and warranties. Your tasks Responsibilities: LS2 support technicians have a deeper understanding of the supported systems, software, and technologies. LS2 support is an escalation point for L1 or LS1.5 support. When an issue exceeds the capabilities or knowledge of L1 or LS1.5 technicians, it is escalated ...

Business Unit: Cubic Transportation Systems We re looking for a Technical Support Engineer to join our dynamic and growing Customer Success team. As a Technical Support Engineer, you work closely with our Technical Support Specialists, Program Managers (PM), and Customer Success Managers (CSM) to support the onboarding and support of public transit agencies subscribing to Umo and cFlex, Cubic s breakthrough software-as-a-service fare collection platform. Depending on the customer need, you will also support movement of proposed customer issues into the engineering team, and potential new product feature requests into the product management funnel. The Technical Support Engineer provides tech...

Job_Description":" Job Summary: We are looking for a motivated and customer-centric Services Success Manager to lead service delivery and drive customer satisfaction throughout the lifecycle of professional services engagements. You will be responsible for ensuring clients receive maximum value from our solutions while helping coordinate internal teams to deliver on promised outcomes. Key Responsibilities: Serve as the primary point of contact for customers throughout their services engagement lifecycle. Drive customer success by ensuring timely and successful delivery of services aligned with client goals. Collaborate with sales, product, and implementation teams to ensure smooth hand offs ...

Business Unit: Cubic Transportation Systems We re looking for a Technical Support Specialist to join our dynamic and growing Customer Success team. As a Technical Support Specialist, you work closely with our Program Managers (PM) and Customer Success Managers (CSM) to support the onboarding and support of public transit agencies subscribing to Umo and cFlex, Cubic s breakthrough software-as-a-service fare collection platform. Depending on the project, you may act also in the capacity of an associate project manager responsible for leading components of the project under the direction of the lead program manager. The Technical Support Specialist provides technical and operations support, tra...

About the Role: Seeking a highly skilled Oracle HCM Functional Consultant with an experience of 4 years to join our dynamic team. Requirements: Proficiency in setting up enterprise and workforce structures including legal entities, business units, jobs, positions and grades. Expertise in configuring self-service transactions, approval workflows and notifications to streamline HR processes and enhance the overall user experience. Sound understanding of HCM Security configuration including the definition and management of security roles, security profiles and Areas of Responsibility (AORs) to ensure data privacy and access control. Experience in configuring absence types and plans (accrual, qu...

Job Description Basic Function: Provides Office administrative and operational support to the India Delivery Centre in Chennai Responsible for Facilities procurement and contracts management processes. Prepare and manage the IDC Facilities annual budget, reconciling monthly expenses against the budget, review and approve invoices. Perform services and project cost comparison analysis and manage internal procurement processes. Negotiates and manages vendor contracts by negotiating with multiple vendors for the most cost-effective rate to stay within event budget, managing the contract process within our MicroStrategy Contracts team and with the vendor. Manage and maintain supplies inventory a...

Job_Description":" Responsibilities & Accountabilities: The below are the basic roles and responsibilities: Own the client relationship from the point of sale Lead, manage, and support the early life account management team Ensure, always, that new clients problems are resolved quickly, by owning the issue and tracking resolution through the relevant back office/frontline teams Deliver growth in revenue including upselling products and increasing online and offline orders Resolve any issues created during the sale, including mismatch between client need and products sold Align packages with client affordability within a framework to be agreed - ensuring prompt action is taken to address clie...

ARM is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional bodies. Resolves problems related to ramp services, controls the team effectively and ensures highest standards of customer satisfaction in terms of quality, efficiency and effectiveness. ARM carries out authorities of Ramp Management/Ramp AVP, plans, organizes, directs and controls all ramp services in his/her shift. Responsibilities: Report to Manager Ramp Services . Responsible for the entire ...

Responsibilities: Take charge of various work areas in passenger service operations. Ensure close liaison with airlines on all matters for smooth operations. Attend to investigations and complaints raised by airlines or passengers. Ensure client satisfaction at all times. Participate in airline meetings to resolve issues or complaints. Follow up with airlines and passengers on incidents to provide closure and service recovery. Review work procedures and implement solutions to improve service quality. Monitor SLA and agreed service standards to ensure compliance and achievement. Lead, organize, and motivate staff; monitor staff performance regularly. Conduct investigations related to discrepa...

Position Overview: To act as a senior resource engaging directly with escalations routed to the Senior Management Office (CEO/MD/ED/Board). This individual will serve as an Ombudsman-like resource, offering customers the assurance that their concerns are being reviewed independently of the site team. This presence will reinforce trust and demonstrate our commitment to resolution at the highest level. Key Responsibilities Track and manage all open escalations addressed to senior leadership. Ensure adherence to defined TATs and escalation protocols. Coordinate with cross-functional teams to resolve issues and prepare executive summaries. Maintain escalation matrix and ensure SFDC case creation...

Role & responsibilities Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Acc...