3582 Issue Resolution Jobs - Page 16

The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors. Additionally, the senior agent is instrumental in driving strategic initiatives, process harmonization, and innovation within help desk operations. Responsibilities Advanced Ticket Management: Handle and resolve high-priority or complex tickets, ensuring timely and effective outcomes. Technical Liaison: Act as the primary point of contact for coordina...

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: KEY DUTIES AND RESPONSIBILITIES: Responsible for entering Benefit Annualized Rates (BAR) updates in Workday Administers Canadian benefit enrollments by updating the vendor databases as required Responsible for calculating the annual Executive Life imputes based on age and Internal Revenue Service fringe rates Responsible for updating Workday with Executive Life and Executive AD&D coverage amounts Responsible for providing monthly headcounts to our international Employee Assistance Program provider Responsible for auditing the leave process ...

Basic Function: This is a business and client-facing role that ensures a seamless Cyber Service Management, by driving business growth and creating value for business and Client through robust Information Security practices. We also oversee relationship management with business and Client Information Security teams Essential Functions Cyber Team Operations Facilitates activities of Cyber Exemption Request, Client Business Security and Cyber representative for Change Approval Board Cyber Exception Management Lead the review and assessment of exception requests submitted via tools or email. Collaborate with end users to understand their requirements and guide them through resolution liaising a...

Expert knowledge of Accounts Receivable Ability to Identify and comprehend business issues; propose and carry out solutions Maintain day to day operations, administration and communication Capability to multitask and adapt to a constantly changing quick environment Role: Enable seamless billing operations and ensure SLA parameters are being met Prepare MBR and QBR packs Review SOP and implement process changes Develop competencies in the team, hire right candidates and address performance issues Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution Develop and maintain relationships with external system owners and vendors Ensure Internal contr...

Knowledge of Finance Business Processes and their flow in finance systems Oracle Apps Fusion Knowledge of system configuration of Finance modules and their flow in finance systems Oracle Apps Fusion Knowledge of issue resolution and bug fixing and co-ordinate with Oracle for desired solution Knowledge of Financial Closing Process Knowledge of Document Management, Compliance & Audit Should have worked on support function and sound knowledge of user management Ability to manage team and users expectation Experience on Oracle Fusion Ability to manage Cross-functional coordination NA NA

Experience in managing difficult and different exceptions within processProficient in MS OfficeReview/QC tasks performed by associatesHands on experience in Issue resolution and escalation managementStrong Experience in Oracle, ARIBAResponsible to manage exceptions, disputes and queriesAbility to train and provide feedback to peers as SMEDetailed knowledge of APTrack aged items & perform follow-ups with business, internal stakeholders & suppliersShould be able to work under strict deadlines to manage client expectationStrong reconciliation preparation and resolution skills Ensure compliance with procurement policiesIdentify process gaps and recommend improvements

Experience in managing difficult and different exceptions within processProficient in MS OfficeReview/QC tasks performed by associatesHands on experience in Issue resolution and escalation managementStrong Experience in Oracle, ARIBAResponsible to manage exceptions, disputes and queriesAbility to train and provide feedback to peers as SMEDetailed knowledge of Vendor Master DataTrack aged items & perform follow-ups with business, internal stakeholders & suppliersShould be able to work under strict deadlines to manage client expectationEnsure compliance with procurement policiesIdentify process gaps and recommend improvements

Experience in managing difficult and different exceptions within processProficient in MS OfficeReview/QC tasks performed by associatesHands on experience in Issue resolution and escalation managementStrong Experience in Oracle, ARIBAResponsible to manage exceptions, disputes and queriesAbility to train and provide feedback to peers ;as SMEDetailed knowledge of AP/ Procurement/ T&E, helpdesk and Vendor Master Track aged items & perform follow-ups with business, internal ;stakeholders & suppliersShould be able to work under strict deadlines to manage client expectationEnsure compliance with procurement policiesIdentify process gaps and recommend improvements

Oversee the creation, maintenance, and quality of customer master data Manage data flow within OTC processes, ensuring accuracy in orders, billing, and invoicing Provide data governance, monitoring, and issue resolution workflow management Line item management Collaborate with teams across Sales, Finance, and IT to enhance data processes Ensure compliance with data security and privacy regulations

Position: Assistant Manager (Business Analyst) Reporting to : Manager/Senior Manager Key Requirements: Collaborate with cross-functional teams to elicit, analyze, and document business requirements, processes, and workflows Translate business needs into functional specifications, user stories, and acceptance criteria for teams, ensuring cleartraceability and prioritization Act as a key liaison between business/client stakeholders and other teams, ensuring timely communication, issue resolution,and stakeholder engagement throughout the project lifecycle Drive process improvement and operational efficiency by identifying gaps, evaluating solutions, and recommending best-fitdigital solutions or...

Roles Responsibilities: Must have strong experience in CPT/ ICD 10-CM Coding, Modifiers, Anatomy and Physiology, Sound surgery, Facility coding and APC payments systems knowledge with minimum 3 years of experience in surgery Must possess good communication skill with neutral accent Initiate telephone calls to provider office to communicate the outcome of the denial review Must be spontaneous and have high energy level Minimum work experience in voice process will be an added advantage Manage claims with timely follow up Must be good with MS Office, especially Excel and PPT Understand the client requirements and specifications of the project Ensure that the deliverable to the client and adher...

About Us Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world About The Role Operational Leadership: Assist the Site Team Lead in managing day-to-day...

Mantra Properties is looking for Senior Project Manager - Engineering (Execution) to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on sc...

Candidates must have at least 5 years of experience in the software industry. They need hands-on experience with GitHub Actions , including native functions , The integration and configuration of SAST tools such as SONAR, COVERITY, BLACKDUCK, Sigma/Rapid, and PRISMA within pipelines. This includes notifications, automated triaging , and issue resolution. Proficiency in using Docker for containerizing builds is essential. Strong command of Python, C#, and shell scripting , along with familiarity with YAML, JSON, and various configuration formats, is required. The candidates should possess working knowledge of continuous deployment ( CD ) for embedded, and iOS projects . They must be capable o...

Hybrid role – 3 days office & 2 days WFH US Night shift Laptop provided by company. Basic Excel and coordination skills required. Role involves process tracking, reporting, and team follow-ups. Time management, and problem-solving skills needed.

Job Description Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our team grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success Project Coordinator, eCOA At Clario, we re on a mission to transform lives by unlocking better evidence and we re looking for a Project Coordinator, eCOA to help make it happen. In this pivotal role, you ll support the seamless execution of eCOA projects by coordinating timelines, tracking deliverables, and facilitating communication across teams. Your contrib...

Process Specific Skills Basic Accounting Knowledge Excellent Advanced Excel Knowledge Understanding of different business functions and how they work Excellent Email writing skills Leadership qualities with a proactive and solution-oriented mindset. Experience in shared services or global finance operations. Soft skills Excellent Analytical and Organizational Skills Management skills Excellent communication skills in English (written & spoken both) Self-disciplined, Self-driven and result oriented Team work/ Managing Self / Adaptability Ability to multi-task Education & work experience Requirements Bachelor s/ master s degree in finance, Accounting, Business Administration, or related field....

(AM/DM) Collection follow up for International and India entities (with Internal teams/Merchant Directly) and keep the DSO in control AR preparation Ledger reconciliation Passing Collection Entries in Navision/Oracle Knocking of Collection Query Handling and resolving issues of Internal and external customers TDS Booking and reconciliation Support other team members as per requirement Handle related Audit queries B.COM 4-5 + years experience Excellent knowledge of MS Office (particularly Excel) and ERP software (Oracle) Good English Communication and writing Skills to handle International and India Collections/Queries Role & responsibilities Preferred candidate profile

We are seeking a highly skilled JD Edwards Technical Consultant with extensive experience in JD Edwards EnterpriseOne 9.x or above implementations and upgrades. The ideal candidate will have a strong background in technical development, customization, data conversion, and interface development using JD Edwards tools and frameworks. This role requires a proactive consultant who can collaborate with functional teams, manage multiple workstreams, and ensure successful project delivery within defined timelines. Key Responsibilities: Lead and support JD Edwards EnterpriseOne 9.x or above implementation and upgrade projects. Perform technical development activities, including customizations, retro...

We are seeking an experienced Oracle Cloud Middleware Application Developer to implement and support Oracle Cloud Middleware solutions in the Public sector. The role involves integrating and extending packaged applications using Oracle Cloud Middleware tools to meet business requirements. Key Responsibilities: Design, develop, and implement Oracle Cloud Middleware solutions to support enterprise applications. Integrate Oracle Enterprise Applications and extend functionality as per business needs. Work with middleware tools such as Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), and Process Cloud Service (PCS) . Collaborate with stakeholders and technical teams to gather ...

We are looking for an experienced MDM Data Steward with hands-on expertise in SAP MDG, data management, and data governance . The candidate will act as a Subject Matter Expert (SME) in a specific domain or segment, ensuring high-quality master data and efficient business processes. Key Responsibilities: Maintain, monitor, and govern master data across a specific domain (Product, Customer, Vendor, Finance, etc) or segment (eg, Product Petcare, Product Confectionary). Implement and manage complex business processes, data workflows, and governance policies efficiently. Act as the SME for the assigned data domain, supporting data accuracy, completeness, and compliance. Collaborate with technical...

Job Description:- BPO Associate( Voice Process ) Location: Visakhapatnam (Vizag) Probation Period: 3 Months Stipend: 16000/-( During Probation Period ) Salary: 3.6 LPA( Post Probation Period ) Education: B.Sc./ B.Com / B.A / BCA / BBA / BE, BTech, MCA /Any Post graduation , Any Specialization) Joining Time: Immediate Shift: Night shift Transport: Two-way cab provided Bond: 2 years (2 Lakh penalty if broken) Skills Required: Excellent communication and active listening skills Strong problem-solving and multitasking abilities Customer-centric mindset with empathy Ability to handle customer queries and provide resolutions Adherence to quality and compliance standards Responsibilities: Customer ...

GreenCell Mobility is seeking a detail-oriented and highly skilled EV Charger Maintenance - Senior Executive to ensure the optimal performance and reliability of our electric vehicle charging infrastructure. This role is crucial for maintaining, troubleshooting, and repairing chargers across all company hubs, ensuring seamless daily operations and contributing to our commitment to sustainable electric mobility. Key Responsibilities: Repair & Maintenance: Perform comprehensive repair, maintenance, and troubleshooting of EV chargers and associated electrical charging infrastructure. Daily Operations Management: Handle the daily operational activities of all Electric Vehicle Charging Hubs belon...

Responsibilities: Consult with management to direct the resolution of critical customer situations. Share knowledge and achieve knowledge transfer through development and delivery of formal team training sessions. Create and review knowledge articles. Stay up to date on Oracle ERP advancements and recommend best practices and continuous improvements. Contribute to a collaborative, knowledge-sharing team culture.

We are seeking a dedicated and proactive Field Service Engr I to join our team at Sparta Systems. In this role, you will be responsible for providing essential on-site preventive, corrective, and emergency maintenance for various control systems, ensuring operational continuity and strong customer relationships. Roles and Responsibilities: Perform preventive maintenance, including system backup, modification, report submission, and supervision of system cleaning. Execute corrective and emergency maintenance to restore systems from faults and ensure prompt issue resolution. Conduct shutdown maintenance as required. Manage logistics, including carrying materials for on-site problem resolution ...