692 Issue Resolution Jobs - Page 13

Oracle ERP Technical Support Consultant Jobs | 5+ years | Hyderabad, Telangana(Remote) Job Description Job Brief: Oracle ERP Technical Support Consultant Overview The role we are currently hiring for is to provide backfill ERP Oracle support to the business, manage change implementation and fulfil best practice approach and governance over this technology. Within this role you will be expected to have a strong understanding of the Hiscox business and how the Oracle technology supports both the central and business unit finance functions. This position sits within a team of hybrid technical/functional specialists at Hiscox, supporting our Oracle Cloud software services. Responsibilities Manage, from both technical and functional perspective, Oracle ERP in support of Finance function; including security, updates, process development and documentation etc. Design and configure Oracle ERP in order to deliver and maintain a solution that best accommodates the needs of the Hiscox business Supporting the Business through their key financial processes ensuring that the system is effectively supporting their needs Monitor and maintain the Oracle systems ensuring that processes are operating effectively and that data is transferring between the various applications correctly Problem and incident management of issues arising on the Oracle platform as well as the data movements between the different systems. Working effectively with other areas of Group IT to ensure that changes and issue resolution are performed effectively and efficiently Problem solving to identify and resolve issues associated with Oracle applications and related components Active engagement in the planning, scoping, managing and creation of deliverables as part of a team supporting / implementing ERP functionalities Delivery of tasks related to the Oracle technology including support, change and test related activities Where appropriate, be involved in the requirements gathering process, providing guidance and support to ensure decisions are made in line with Hiscox strategy and standards Help to establish best practices around the support of the Oracle platform working with project teams and business partners Liaising with Oracle Support to ensure issues are effectively resolved and to assist in the implementation of ongoing patch changes on the platform Requirements and Experience At least 5 years Oracle ERP implementation experience across our core financial modules, namely; Accounts Payable ( AP ), Accounts Receivable ( AR ), Cash Management ( CE ), Fixed Assets ( FA), Intercompany ( ICO ), Accounting Sub Ledger ( ASL ), General Ledger ( GL ), Oracle Tax ( ZX ), Reporting ( BI / OTBI / FRS ) Good working knowledge of financial processes that support the ERP application Relevant experience working in financial / commercial roles preferably within the insurance sector Ability to translate technical information to non-technical individuals is essential, as well as the ability to present this to a range of audiences at different levels of the organisation in a clear and concise way Excellent communication skills Location and Duration This is for a Senior Offshore or Medium Nearshore Software Developer role. Language: English The duration of the statement of work will be 7 months commencing on 1st June 2025, with a possibility of extension, depending on the project needs and performance. Required Knowledge, Skills, and Abilities Whom we are looking for p Job Brief: Oracle ERP Technical Support Consultant /P br p Overview br The role we are currently hiring for is to provide backfill ERP Oracle support to the business, manage change implementation and fulfil best practice approach and governance over this technology. Within this role you will be expected to have a strong understanding of the Hiscox business and how the Oracle technology supports both the central and business unit finance functions. This position sits within a team of hybrid technical/functional specialists at Hiscox, supporting our Oracle Cloud software services. br /p p Responsibilities br Manage, from both technical and functional perspective, Oracle ERP in support of Finance function; including security, updates, process development and documentation etc. br Design and configure Oracle ERP in order to deliver and maintain a solution that best accommodates the needs of the Hiscox business br Supporting the Business through their key financial processes ensuring that the system is effectively supporting their needs br Monitor and maintain the Oracle systems ensuring that processes are operating effectively and that data is transferring between the various applications correctly br Problem and incident management of issues arising on the Oracle platform as well as the data movements between the different systems. br Working effectively with other areas of Group IT to ensure that changes and issue resolution are performed effectively and efficiently br Problem solving to identify and resolve issues associated with Oracle applications and related components br Active engagement in the planning, scoping, managing and creation of deliverables as part of a team supporting / implementing ERP functionalities br Delivery of tasks related to the Oracle technology including support, change and test related activities br Where appropriate, be involved in the requirements gathering process, providing guidance and support to ensure decisions are made in line with Hiscox strategy and standards br Help to establish best practices around the support of the Oracle platform working with project teams and business partners br Liaising with Oracle Support to ensure issues are effectively resolved and to assist in the implementation of ongoing patch changes on the platform Requirements and Experience br At least 5 years Oracle ERP implementation experience across our core financial modules, namely; Accounts Payable ( AP ), Accounts Receivable ( AR ), Cash Management ( CE ), Fixed Assets ( FA), Intercompany ( ICO ), Accounting Sub Ledger ( ASL ), General Ledger ( GL ), Oracle Tax ( ZX ), Reporting ( BI / OTBI / FRS ) br Good working knowledge of financial processes that support the ERP application br Relevant experience working in financial / commercial roles preferably within the insurance sector br Ability to translate technical information to non-technical individuals is essential, as well as the ability to present this to a range of audiences at different levels of the organisation in a clear and concise way br Excellent communication skills br Location and Duration br This is for a Senior Offshore or Medium Nearshore Software Developer role. br Language: English br The duration of the statement of work will be 7 months commencing on 1st June 2025, with a possibility of extension, depending on the project needs and performance. br /p

Job Overview We are looking for an experienced SAP SD (Sales and Distribution) Consultant with strong exposure to S/4 HANA to join our growing team in Bangalore. The ideal candidate will play a key role in delivering end-to-end SAP SD solutions, including configuration, implementation, testing, and support in S/4 HANA environments. Key Responsibilities Gather business requirements and translate them into SAP SD solutions. Configure and implement SAP SD modules including Sales Orders, Pricing, Billing, Shipping, Credit Management, and Output Determination. Work on S/4 HANA landscape, including data migration and Fiori apps integration. Handle enhancements, custom developments, and integration with other SAP modules (MM, FI, etc.). Perform system testing, data validation, and user acceptance testing (UAT). Provide go-live and post-go-live support. Collaborate with cross-functional teams and act as a bridge between business and technical teams. Create functional specification documents and training materials. Troubleshoot issues and provide ongoing support and optimization. Required Skills Minimum 9 years of experience in SAP SD implementation/support. Minimum 2+ years hands-on experience in SAP S/4 HANA . Strong experience in Order-to-Cash (O2C) processes. Deep knowledge of Pricing Procedures, Credit Management, ATP, and Output Determination. Good understanding of IDOC/ALE, Interfaces, and Integration with third-party systems. Strong debugging and issue resolution skills. Familiarity with Fiori apps related to SD. Excellent communication and client-facing skills. Good to Have Experience with SAP Activate methodology. Certification in SAP SD or S/4 HANA SD is a plus. Domain experience in manufacturing or retail is desirable. Exposure to Agile/Scrum methodologies. Educational Qualification Bachelors degree in Engineering, Computer Science, or equivalent. SAP certification (preferred but not mandatory).

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of senior Consultant specialist. In this role you will: Key critical role required to be the techno-functional person with good understanding of Fraud, Risk. Coordinate and embed technical standards, increase the maturity of the team, drive best practices, and ensure quality reliable, robust solutions are driven throughout the engineering team. Take accountability for delivery of systems changes to the assigned POD and drive artifacts delivery as per plan. Provide management support across other Work stream in project as required. Work closely with diverse Business and IT teams & gain a detailed understanding of the Business requirements and map it for different IT team Identify solution options and perform solution option evaluations to get the best solution agreed and help to fill the gaps Supporting IT teams in issue resolution around the agreed solution to ensure that the release schedule remains on track and that functional issues are solved through appropriate, agreed solutions. Embed Agile and Devops practices within the team. Work with the key stakeholders to deliver innovative solutions within the bank. Proactively push team to innovate with ideas to drive the department forward. Ensuring quality of deliverables and code. Establish industry standard practices of code reviews, quality checks etc. Removal of manual processes within the team and automate. Provide solutions for performance tuning of applications and improvement on the same. Proven proactive reporting of issues and follow through to resolution. Familiarity with HSBC Risk-Based Project Management (RBPM) and Agile Project Methodology Experience of working with global distributed team. Innovative and independent thinker Knowledge of effective delivery practices within an agile/scrum delivery cycle Data analysis tool expertise (e. g. SQL knowledge, database tools) Good understanding of GCP, Integration Pattern , Data Ingestion Pattern and able to map the work item end to end. Requirements To be successful in this role, you should meet the following requirements: 10-15+ years experience in large-scale software development Good to have knowledge of Google Cloud Platform, Spring boot API, Data Ingestion Patterns Good understanding of Fraud domain and ability to write requirement , Feature Ticket and good hands on experience in JIRA, Confluence. Specialist in-depth experience of Transaction Fraud including Payments, Cards transaction and have good exposure in Retail and Commercial banking (Payment, Cards, Onboarding ), Customer and Staff Channel. Excellent understanding of API architectures (API patterns, security approaches, Spring, integration) Exposure to as many as possible of: UI frameworks (e. g. mobile and web frameworks), Databases (e. g. Postgres, Oracle) Demonstrable experience of data sourcing/ingestion in GCP environment, liaising with upstream systems and ensuring end-to-end clarity of requirements across multiple teams Experience within IT/Finance/Risk change delivery programmes / projects is required. Knowledge of SQL Queries Demonstrable experience in the areas described above in a medium to large software delivery environment and able to deliver tight timelines Effective communication to team members and to senior stakeholders Delivery of releases in an agile delivery environment as well as traditional waterfall delivery Proven ability to deliver in a matrixed organisation, including working collaboratively and resolving conflicts Proven ability to work with ambiguous problems and drive solutions and escalation through excellent analytical and problem solving skills Awareness of infrastructure, integration, data, messaging or security are also relevant technical skills. Logical and analytical thinking, problem solving skills. Excellent communication skill to allow effective participation and steer the meeting. Ability to self-learn new concepts/domain/technology quickly Come up with innovative solutions Interpersonal and articulation skills. Team orientation and commitment to overall team success. Effective time management skills in order. An active interest in self-development and improvement Manage multiple priorities with flexibility on time zones and timelines.

Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance. Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department. Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions. Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.

Company: Mercer Description: POSITION: Health Consulting Analyst INTERNAL DETAILS Job family: H&B Consulting / Job family group: Consulting Job profile: H&B Consulting Analyst Aligns to US-based role of Level E WHAT A TYPICAL DAY LOOKS LIKE Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies Become steeped in the details and documentation of a clients current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team Aid in developing open enrollment benefit guides Engage with client vendors regarding client deliverables, documentation and data, and issue resolution Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials Monitor day-to-day client interactions and offer support or escalate appropriately Support with client compliance requirements Manage and maintain client documentation and data files Use Mercer s proprietary tools, templates and best practices Interact daily with US-based core client team members WHAT WE VALUE Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights Competency in project management and superior organizational skills Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry Ability to work in teams and independently across multiple clients Flexibility to work under tight deadlines and changing client needs Strong attention to detail PREFERRED QUALIFICATIONS Prior 3+ years of work experience Prior experience in the US Healthcare industry A bachelors degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred Working knowledge of Microsoft Office Word, Excel, and PowerPoint Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues WHAT MAKES YOU STAND OUT Experience working directly with US-based clients Track record of critical thinking beyond standard operating procedures Proven flair for building and sustaining relationships with onshore (US-based) colleagues Proven fast learner with a knack for taking initiative and emulating from example

Responsible for end to end sales for the SDWAN product business Infinxt at Infinity labs. Responsible for sales in BFSI and PSU domains. Define a strong GTM and identify new channel and strengthen the existing channel base. Identify potential new customers and build relationships with current customers. Develop strategies for penetrating new accounts and growing relationships with end users and partners. Research and understand prospects business plans (both tactical/technical and strategic/business). Understand prospects buying/decision process and business cycles that can affect these processes. Maintaining and regular updating of Salesforce as part of Sales care. Negotiate contracts and maintain current contracts. Collaborate with the sales team to work accounts and keep one another updated on new marketplace dynamics. Providing timely and detailed information on market needs, buying trends and competitive information. Drive and Support specific Marketing Programs, lead generation campaigns, and targeted sales activities. Core Competencies: Proven sales track and close connects with country Channel a must. Have worked across the regions and have established good customer connects Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to articulate the distinct aspects of products and services and position products against competitors Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Developing and executing strategic plan to achieve sales targets and grow customer base Proven ability to drive the sales process from plan to close Must be a front-foot player and with go-getter attitude Strong leadership qualities with strong passion towards the business and success. Qualifications and Experience: Must have a Bachelors degree supported by a strong sales experience. MBA will be preferred. Should have sales experience of 10+ yrs in product selling related to network & security preferably the last couple of years in SD-WAN.

We are looking for a highly skilled Charging Profile Engineer with strong technical expertise and telecom domain knowledge to join our team. The ideal candidate should be experienced in deployment, configuration, troubleshooting, and automation within cloud-native environments, with an emphasis on 4G/5G charging, provisioning, and migration. Key Responsibilities - Perform installation, deployment, and upgrades of telecom charging solutions. - Handle CIQ sheet preparation, Helm chart customization, and YAML file generation. - Work on AWS, OpenShift (OCP), CNS, and Kubernetes-based environments. - Configure tariff plans, bundle creation, CL creation, and write RSV for slicing profiles. - Execute Diameter protocol configuration, SS7 protocol support, and handle BSS provisioning tasks. - Deep understanding of SPS charging, 4G/5G call flows, and overall telecom architecture. - Ensure smooth migration planning and tool development for legacy-to-cloud transformations. - Conduct functional (FUT) and non-functional (load/performance) testing. - Automate use case testing and validate service-based charging bundles. - Interface with customers for requirement gathering, implementation plans, and issue resolution. - Prepare documentation and contribute to customer demos and discussions. Must-Have Skills - Deployment, upgrade, and troubleshooting of telecom applications. - Helm charts, YAML, CIQ, Kubernetes, CNS, AWS, OCP. - Strong command over Diameter protocol, 4G/5G call flow, and telecom charging flows. - Experience in tariff configuration, bundle and service creation, RSV writing, and SS7. - Exposure to automation testing frameworks, FUT, and load testing tools. - Excellent communication skills with proven client handling experience. Good to Have - Experience in migration tool development and scripting. - Familiarity with slicing profiles and dynamic service configurations. - Working knowledge of BSS/OSS ecosystem. Qualifications Bachelor s degree in Engineering, Telecommunications, or a related field. 4-6 years of relevant industry experience in telecom charging or network integration roles. Joining Requirement Candidates with immediate availability or short notice will be given priority.

Responsibilities: Workflow & Process Analysis: Collaborate with IT development teams to analyze, design, and implement new workflows; identify opportunities for process improvements and increased operational efficiency. Testing & Quality Assurance: Lead User Acceptance Testing (UAT) for new modules, document bugs and issues, and coordinate with developers to resolve them effectively. Project Tracking & Reporting: Maintain comprehensive project trackers, monitor progress of ongoing developments, and provide regular updates and reports to senior management. Stakeholder Coordination: Act as the primary liaison between internal users, external clients, and the IT team to ensure smooth communication and issue resolution. System Integration Support: Coordinate integration efforts with third-party applications like Xero, STO, and Expensify to enhance platform capabilities and streamline processes. Portal & Task Tracker Management: Ensure the client master and task tracker are updated accurately by operations teams; suggest and implement improvements for better usability. Training & User Support: Provide training and continuous support to operations teams on portal modules and new features; address and resolve user queries in a timely manner. Feature Rollout & Feedback: Support pre-development analysis, post-deployment validation, and feedback collection to guide developers in enhancing the platform's user experience. Issue & Risk Management: Identify and address project bottlenecks, risks, and conflicts; provide timely resolutions and escalate when necessary to ensure project success. Client Onboarding & Implementation: Work closely with the Accounts team to ensure successful client onboarding and portal implementation, ensuring alignment with client expectations and internal capabilities. - Should have excellent written and verbal communication skills. - Must be good at coordination across the departments. - Should be willing to work from 11 am to 8 pm IST. - This is Onsite role only.

" Job Title - Assistant Manager \u2013 SAP S\/4HANA Operation Support \u2013 FI Job Location - Mumbai Job Description: Role Objective - We are seeking a skilled and detail-oriented SAP FI Consultant to join our SAP S\/4HANA Operation Support Team. The ideal candidate should have 4 to 5 years of experience in SAP Financial Accounting (FI), with a strong understanding of S\/4HANA on RISE with SAP platform. This role involves supporting day-to-day business operations, issue resolution, system enhancements, and ensuring the smooth functioning of finance-related processes. Key Responsibilities: Provide daily support for SAP S\/4HANA FI processes including GL, AP, AR, Asset Accounting, and Bank Accounting. Collaborate with business users to resolve incidents, perform root cause analysis, and ensure timely resolution of system issues. Perform functional configuration and small enhancements in the FI module based on business needs. Work closely with technical teams (Basis, CPI, ABAP) for interface issues, data flow validations, and integration troubleshooting. Support key financial processes like month-end \/ year-end closing, payment runs, bank reconciliations, and tax-related configurations. Validate and test SAP notes, patches, and updates relevant to finance operations. Maintain documentation for functional setups, configuration changes, and knowledge base articles for finance operations. Skills and Experience Required: Bachelors degree in Finance, Accounting, Information Technology, or a related field. 4 to 5 years of hands-on experience in SAP FI module in an S\/4HANA environment. Practical experience with S\/4HANA RISE (Private or Public Cloud) operations and cloud-based SAP support models. Strong understanding of finance business processes and how they translate in SAP FI configuration. Experience in working with RISE with SAP support model \u2013 including SAP ONE Support Launchpad and interaction with SAP for incident handling. Knowledge of integration points with other modules (MM, SD, CO) and interfaces via CPI is desirable. Familiarity with finance-related localization, tax configurations, and reporting (GST, TDS, etc.) based on geography is an advantage. Preferred Certification: SAP Certified Application Associate \u2013 SAP S\/4HANA for Financial Accounting. You will succeed in this role by: Willingness to support on-call rotations, weekend maintenance, and critical cutover activities when required. Delivering high-quality, performance-optimized Analytical solutions Proactively identifying and solving FI issues Building strong relationships with internal stakeholders

The Opportunity Are you a seasoned Systems Reliability Engineer with a passion for troubleshooting complex technical issues, expertise in networking and virtualization, and a customer-driven mindsetIf so, youll thrive in our collaborative team environment at Nutanix, where you will have the opportunity to work on innovative projects, enhance customer satisfaction, and grow alongside top-tier technology specialists in a supportive hybrid work setting. About the Team The Systems Reliability Engineer II will join a dynamic and collaborative team focused on delivering exceptional customer support at Nutanix. This team, based in Pune, comprises top-tier technology specialists who emphasize innovation, problem-solving, and continuous learning. The culture promotes knowledge-sharing and teamwork, all aimed at improving customer satisfaction and contributing to overall business success by engaging in cutting-edge projects that directly impact customer experiences. You will report to the Manager, Worldwide Support, who fosters a supportive and customer-centric leadership style. This manager emphasizes collaboration and growth, ensuring that each team member has opportunities to contribute effectively and excel in their role. The work setup for this position is hybrid, requiring team members to be in the office three days a week to facilitate meetings and collaboration while allowing flexibility for remote work on the remaining days. This role does not require travel, allowing you to focus on delivering outstanding support and service to our customers while maintaining a healthy work-life balance in a hybrid setup. Your Role Troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels. Collaborate with developers to identify and improve product serviceability by addressing defects. Analyze customer data to enhance product reliability and mitigate risks. Foster partnerships with technology allies for issue resolution and ecosystem improvements. Mentor and guide junior team members, promoting a collaborative and growth-oriented team environment. Contribute to and expand knowledge bases, facilitating continuous improvement efforts. Champion customer needs by gathering feedback and advocating for product enhancements. Provide rotational support coverage during weekdays and off-hours as necessary. What You Will Bring 4-6 years of experience in Systems Reliability Engineering or similar roles. Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, and Cloud technologies. Proficient in both written and verbal communication for effective collaboration across teams. Experience resolving complex technical issues directly with customers. Degree in Engineering or Computer Science preferred. Customer-driven mindset with a focus on delivering high-quality support experiences. Familiarity with technologies from partners like VMware, Citrix, and Microsoft. Ability to develop tools and contribute to improving internal and external knowledge bases. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. -- Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] .

Step into a pivotal role where precision meets collaboration. As a Trading Services Associate, youll be at the heart of our trading operations, ensuring seamless transaction management. Join us to drive efficiency and innovation in a fast-paced setting. Job Summary As a Trading Services Associate within the Trading Operations Team, you will ensure accurate transaction capture and reconciliation. You will collaborate with various teams to support trading activities and maintain operational integrity. Your role is crucial in driving process improvements and strategic initiatives Job Responsibilities Accurately capture all transactions in Risk Management Systems Complete intraday/end-of-day reconciliation checks Collaborate with Operations and infrastructure groups Ensure diligent performance of all controls Communicate clearly with support teams for query resolution Participate in strategic initiatives and process improvements Build understanding of trading structures Support general book management processes Facilitate issue resolution across teams Maintain operational integrity and compliance Drive efficiency in trading activities Required qualifications, capabilities, and skills Understand derivatives and hedging products Knowledge of front-to-back Operations processes Recognize impact on infrastructure groups Communicate clearly and collaboratively Pay attention to detail and ownership Work effectively in a team environment Possess analytical and numerical skills Preferred qualifications, capabilities, and skills Solve problems with control and project management skills Excel in technical skills, especially in Excel Adapt to a pressurized and changing environment Challenge and explain processes as needed Drive process improvements and innovation Collaborate across teams for operational success Enhance trading operations with strategic insights

Who we are About Stripe About the team The Reporting Platform Data Foundations group maintains and evolves the core systems that power reporting data for Stripes users. Were responsible for Aqueduct, the data ingestion and processing platform that powers core reporting data for millions of businesses on Stripe. We integrate with the latest Data Platform tooling, such as Falcon for real-time data. Our goal is to provide a robust, scalable, and efficient data infrastructure that enables clear and timely insights for Stripes users. What youll do As a Software Engineer on the Reporting Platform Data Foundations group, you will lead efforts to improve and redesign core data ingestion and processing systems that power reporting for millions of Stripe users. Youll tackle complex challenges in data management, scalability, and system architecture. Responsibilities Design and implement a new backfill model for reporting data that can handle hundreds of millions of row additions and updates efficiently Revamp the end-to-end experience for product teams adding or changing API-backed datasets, improving ergonomics and clarity Enhance the Aqueduct Dependency Resolver system, responsible for determining what critical data to update for Stripe s users based on events. Areas include error management, observability, and delegation of issue resolution to product teams Lead integration with the latest Data Platform tooling, such as Falcon for real-time data, while managing deprecation of older systems Implement and improve data warehouse management practices, ensuring data freshness and reliability Collaborate with product teams to understand their reporting needs and data requirements Design and implement scalable solutions for data ingestion, processing, and storage Onboard, spin up, and mentor engineers, and set the group s technical direction and strategy Who you are Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional experience writing high quality production level code or software programs. Extensive experience in designing and implementing large-scale data processing systems Strong background in distributed systems and data pipeline architectures Proficiency in at least one modern programming language (e.g., Go, Java, Python, Scala) Experience with big data technologies (e.g., Hadoop, Flink, Spark, Kafka, Pinot, Trino, Iceberg) Solid understanding of data modeling and database systems Excellent problem-solving skills and ability to tackle complex technical challenges Strong communication skills and ability to work effectively with cross-functional teams Experience mentoring other engineers and driving technical initiatives Preferred qualifications Experience with real-time data processing and streaming systems Knowledge of data warehouse technologies and best practices Experience in migrating legacy systems to modern architectures Contributions to open-source projects or technical communities Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Team Data Platform Job type Full time

Key Responsibilities Work directly with key stakeholders to confirm and document requirements and review and consider design alternatives in line with our Project Portfolio and Change Request process Hands on knowledge of PECI, Core Connector, EIB and Workday Studio. Demonstrated proficiency with web service technologies (REST, JSON, SOAP, HTTP, SSL, PGP, SAML, etc) Complete requirement definitions, functional specifications, analysis, design, configurations through to testing, cutover and deployment to production environments. Evaluate and communicate the technical impacts of application configuration decisions. Create detailed system interface specifications, field mapping, and system process designs in line with Functional process data dependencies from Master and Target systems. Prepare detailed technical documentation to support design and ongoing maintenance of completed integrations including Knowledge Transfer to resources allocated to Integration Support. Partner with appropriate teams for unit, system and UAT testing. Facilitate knowledge transfer and educate stakeholders on developing and operating interfaces to and from a SaaS platform. As required on projects, ensure the Project Manager tracks issues and risks relating to the integration delivery and any interdependencies. Participate in Workday release reviews by identifying impact/enhancement opportunities associated with a new release features/functionality as well as any associated regression testing. Analysis Change Requests for initial impact assessment Provide production support as required, with responsibility for ticket management, triaging issue resolution, determining root cause and implementing corrections. Understand technical data conversion issues through to resolution including detailed root cause analysis Partner with junior members of the team, enhancing their knowledge and acting as a role model with potential Mentoring opportunities Personal Attributes Believes in the delivery of absolute quality. Strong attention to detail and focus A logical thinker, who is adaptable to any situation. Able to work effectively in a fast-paced environment. Flexible and adaptable to handle both planned and unplanned responsibilities. Ability to work in a team-oriented, collaborative environment. Highly Analytical and able solve both business and technical problems. Excellent verbal and written communication skills to effectively interact with team members and senior stakeholders. Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution. Proven ability in developing effective working relationships across all levels of the organisation. Operates with a high level of integrity, diplomacy, tact, and professionalism. An independent learner who can utilize Workday Community and translate research to aid with their delivery. Critical experience Workday Integrations Trained/ 5 ~ 6 years active configuration experience - Workday Studio, BIRT Reporting, API s. Workday Release analysis and recommendations Intermediate Microsoft Excel / Word Hands on experience on Change Requests / Ticketing tool like ServiceNow

BIM Implementation Specialist Location: Kochi, Kerala Employment Type: Full Time Relevant Experience: 4+ years Profile overview We are looking for a proactive and skilled BIM Implementation Specialist to lead the development and execution of BIM strategies across projects. The ideal candidate will bring expertise in BIM tools, standards, and coordination practices to ensure effective collaboration and model management throughout the project lifecycle. Key Responsibilities: Develop and manage BIM Execution Plans (BEP/BXP) Implement and enforce BIM workflows and company-wide standards Facilitate coordination meetings and conduct model walkthroughs Perform clash detection and lead issue resolution strategies Ensure alignment with ISO 19650 / PAS 1192 and other relevant BIM standards Provide technical guidance and support to project teams on BIM best practices Meeting facilitation and stakeholder communication Qualification, Experience, and Skills Required: Bachelor s degree in Mechanical / Civil Engineering / Architecture Required Software Skills: Autodesk Revit Navisworks AutoCAD Dynamo (for Revit automation) BIM 360 / Autodesk Construction Cloud (ACC) Apply for this position Note: * Required First Name* Middle Name Last Name* Phone* Your Email* Years of Relevant Experience* Notice Period in Days Attach Resume* I have read and understood the Advenser *.

* Manage client relationships through effective communication and issue resolution. * Lead project coordination from start to finish, ensuring timely delivery Collaborate with founders and project heads to define new center concepts . . Annual bonus Retention bonus Accessible workspace Health insurance Provident fund

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Hi We are hiring for the ITES Company for Team Lead Role. Overview The Team Lead - Contact Center is responsible for managing day-to-day operations of a team, ensuring consistent performance in handling customer interactions across voice, email, or chat channels. This role involves monitoring KPIs such as service levels, quality, and productivity, while providing coaching, feedback, and support to team members to drive continuous improvement. The Team Lead handles escalations, ensures adherence to processes and SLAs, and collaborates with quality, training, and workforce management teams. Strong leadership, communication, and problem-solving skills are essential to foster a high-performing, customer-focused team environment. Key Skills : Any Graduate Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Team Handling To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 3 Job description: Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Should possess ability to manage escalations, manage process, and guide peers on HR transactions and help them achieve high accuracy and timeliness. The role also requires the incumbent to interface with clients and help resolve and eliminate causes of operational issues that may arise. Should have understanding of HR functions like Payroll & Employee data management. Preferably experienced in transition of helpdesk and documentation of SOPs. Skilled in understanding client needs, fostering communication, and delivering solutions that exceed expectations. Strong ability to collaborate cross-functionally to ensure seamless service delivery and client retention. Known for exceptional interpersonal skills, strategic problem-solving, and a commitment to enhancing client experience through proactive engagement and support. Monitored team performance through regular reviews, coaching, and feedback sessions to drive continuous improvement and maintain high levels of customer satisfaction. Developed and delivered training programs to upskill team members, enhancing their product knowledge, communication skills, and problem-solving abilities. Created detailed reports on team performance, customer feedback, and operational metrics, presenting findings to senior management and recommending strategic improvements. Skills: Team Handling Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquette

• Insurance related customer service process - UK Shifts - Sat and Sun fixed off • International voice process - Graduation mandate • Location- Noida • Salary upto 48K in hand + Incentives & Cabs - Immediate Joinings Contact Avneet Kaur - 8588840209 Required Candidate profile Superlative Verbal communication skills required Should be comfortable working from Noida and Work from office WhatsApp Avneet on 8588840209 for more info Perks and benefits Uk shifts - Weekend offs with both side cabs

??????Key-User to play a pivotal role in resolving technical issues highlighted by end users with suport from RBPE and other stakeholders. Key-User should have excellent knowledge on overall Alstom design process within engineering domain. Key-User to particiapte in User Acceptance Test (UATs) for new features on PLM4A application and providefeedback for GO-Live Key-User is the leader of coherence of data for his stream within his/her site Key-User trains end-users, both for process appropriation and IStool, in stabilized mod. The KU has been trained to train the trainer cessions. In deployment phase, Key-user, will be help by deployment team. Key-User is capturing incidents & defects raised by end-users. He/She processing characterization of issues. Whenever possible, He/She contains them by workaround. He/she expresses issues & transmit them to the appropriate support team Key-user consolidate needs of enhancement in this domain at plant level: Identifies business needs and writes request for change Propose methodologies improvements to RBPE who will request the validation of Central M&T Key-User are in charge to test new functionalities or other upgrades of the solution Key-User may conduct specific trainingson need basis. Key-User puts in place and manages IS usage control, ensuring that end-users are well using the system ( according to core model rules). Key-User support RBPE for local translation of documentations Key-User manages the accounts access in his stream, according to internal control rules On request, supports RBPE in cross functional workshops/methodologies or in support mission to other sites

Momentum91 is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Amazon is looking for a Device Associate I for the Amazon Appstore Selection Quality Services (ASQS) team. The Amazon Appstore is an online store operated by Amazon that allows users to browse, download, and purchase apps and games for various platforms, including Android devices, Amazon Fire tablets, and Fire TV devices. The Appstore Selection Quality Services (ASQS) team is an integral part of the Amazon Appstore. Our goal is to build the most relevant, high-quality selection of apps and games for Amazon Appstore customers across first-party devices like Fire TV and Fire tablets, as we'll as third-party Android devices. ASQS plays a crucial role in connecting content to customers while mitigating risks to the Amazon Appstore ecosystem. We accomplish this by certifying, blocking, and suppressing externally developed low-quality and unsafe apps/content, maintaining a secure and trustworthy app marketplace. The teams key responsibilities include, but not limited to, APPLICATION TESTING: Conduct comprehensive testing of submitted applications to ensure they comply with Amazons policies, guidelines, and quality standards before approval for publishing LIVE to the Appstore Catalog. POLICY ENFORCEMENT: Consistently apply and enforce Amazons app store policies, ensuring fair treatment of developers while protecting users from potentially harmful or substandard applications CUSTOMER FEEDBACK MANAGEMENT: Monitor and analyze user reviews and feedback, addressing concerns and taking appropriate action when necessary to maintain the integrity of the app store. DEVELOPER RELATIONS: Provide guidance and support to application developers, assisting them in understanding and adhering to Amazons submission requirements and best practices. CAREER PATH: Device Associate I being the entry level role, Amazon Appstore provides opportunities to advance vertically to DA II and DA III roles, taking on increased responsibilities. Alternatively, employees can explore lateral movements into Business Analyst positions such as BA Support, BA I or BA II, transitioning into leadership roles such as Program Manager or Operations Manager, or specializing in Quality Assurance as QAT or QAE. The employees career path will be driven by their performance, interests, and the Appstores evolving requirements, which will be supported by continued training, mentorship, and cross-functional opportunities. 1. Test applications on FireOS and similar devices for compatibility and performance 2. Implement manual testing procedures for devices and applications. 3. Execute test cases for apps, services, and devices, covering simple and complex features 4. Document and report bugs, failures, and quality issues using appropriate systems 5. Monitor issue resolution, adhering to defined SLAs and escalation procedures 6. Follow standard operating procedures and test methods as defined by the team 7. Collaborate with peers and managers, seeking guidance when necessary 8. Meet daily productivity and quality targets, aligning with customer-centric philosophy EDUCATIONAL BACKGROUND: Graduate in any field of study TECHNICAL SKILLS: Basic understanding of software manual testing concepts INTERPERSONAL SKILLS: Effective communication skills, both written and verbal, along with ability to work collaboratively in a team environment EDUCATIONAL BACKGROUND: Bachelors degree in Computer Science, Information Technology, or a related technical field, with relevant certifications in software testing or quality assurance WORK EXPERIENCE: Little or no prior work experience required, with willingness to learn and apply new skills

Daily Reconciliation: Assist with reconciling financial transactions between suppliers/operators and internal systems. Work with online payment gateways to ensure daily reconciliations are accurate. Refunds and Payment Gateway Costs: Maintain accurate records of refunds and payment gateway (PG) costs, ensuring they align with transactions. Issue Resolution: Identify discrepancies in reconciliation items and ensure theyre addressed promptly by collaborating with relevant stakeholders. Management Reporting: Prepare regular reports for management, summarizing the reconciliation process, discrepancies, and resolutions. Audit Preparation: Ensure timely completion of audits, working proactively to avoid any negative findings or observations. Process Improvement & Automation: Continuously look for opportunities to automate and streamline reconciliation and reporting tasks to increase efficiency. Accounting Skills: Possess knowledge of the P2P process, provisions, purchase, journal voucher (JV), and bank entries, as we'll as inter-company transactions. GST & TDS Knowledge: Understand Goods and Services Tax (GST) and Tax Deducted at Source (TDS). Payment Gateway Understanding: Have a fair understanding of payment gateway transactions and chargeback reporting. Knowledge of Online Transaction Processing: Understand how online transactions are processed, including payment gateway systems and refund processes. Data Handling: Ability to work with large volumes of financial data, ensuring accuracy in reconciliation tasks. MS Excel Proficiency: Strong skills in MS Excel, particularly with advanced features such as Power Query and VBA, to enhance data manipulation and reporting. Communication & Collaboration: Capable of communicating effectively with multiple stakeholders to ensure issues are resolved quickly. Multitasking & Time Management: Ability to handle multiple tasks simultaneously while working independently and managing time effectively. Verbal and Written Communication: Strong verbal and written communication skills to collaborate with stakeholders and produce clear reports. Dynamics 365 Business Central: Familiarity with Dynamics 365 Business Central, especially in the context of financial processes, would be an added advantage.

we're seeking a skilled Support Analyst with hands-on experience in the Microsoft stack (.NET, AngularJS, Webforms, WCS), SOAP services , SQL , Jenkins , Camunda , PowerShell , and YAML . This role focuses on incident/problem resolution, impact analysis, release support, and application enhancements. Troubleshoot and resolve application issues across Microsoft technologies Perform impact assessments, root cause analysis, and coordinate releases Develop automation scripts and manage CI/CD pipelines (Jenkins, PowerShell, YAML) Work on application enhancements and maintain documentation Support workflows and integrations using Camunda and SOAP services Run SQL queries for analysis and issue resolution Requirements: 4+ years in support or application analysis roles Strong in .NET, AngularJS, Webforms, WCS, SQL Experience with Jenkins, Camunda, PowerShell, YAML Excellent problem-solving and communication skills Total Experience Expected: 04-06 years Experienced support analyst with hands-on experience on Microsoft stack, .Net, Angular JS, WCS, Webforms, WCS, SOAP services, Jenkins, Kamunda, JS, Powershell, YAML, SQL

SYX Services Pvt ltd SYX Services Private Limited is a subsidiary of a US based company called Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Company and its subsidiaries located in the United States and Canada. Our operations started in July, 2011 and we are now a 170-member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team. For over 70 years Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America Key Responsibilities IT Trainee for BA/QA Understand the business operations and analyze the working of each module efficiently. Interaction with respective business stakeholders, for requirement gathering or issue resolution. Identifying and analyzing the areas for improvement according to the Business requirement. Preparing prototypes and Documents (FSDs, BRDs etc.) according to the requirement gathered from the Business Users and if any change requests observed. Effectively coordinating with Technical teams for development. Carrying out functional testing before the release. Perform application demonstration and training to technical teams and Business stakeholders. Successfully engage in multiple initiatives simultaneously. IT Trainee for JAVA- App and Web Participate in full cycle of enterprise software development. Develop and maintain J2EE applications in a fast pace environment. Debug and/or recommend system efficiencies and improvements. SKILL SET Good knowledge on SDLC Excellent written & oral communication skills Knowledge of SQL syntax for analysis of data Good time management skills, able to juggle numerous tasks simultaneously to meet project deadlines Ability to think out of the box and should be able to work under pressure and within tight deadlines Familiar with MS Office tools - Word, Excel, PowerPoint Team player Competencies and skills Master s or Bachelor s degree (preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline). Good communication and interpersonal skills. Eager to learn new things. Work with a team of developers on a variety of systems covering multiple platforms. No Minimum experience required. Qualifications Important Facts Job Segment: Engineer, Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The objective of the GS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. GS is looking for an Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, GS Issues, Events & Remediation will: Assist in investigation and conduct root cause analysis to address repeated issue types. Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis). Assist portions of the remediation process, these may include: 1. Tracking progress 2. Validating resolution efficacy and 3. Communicating status updates to stakeholders Perform quality assurance on documentation and maintenance of records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process. Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes. Support review of components of the End-to-End (E2E) BU issue resolution process. Perform sample testing of specific issues to ensure resolution is complete and effective Review data used in preparation of detailed reports on issue status, trends, and outcomes Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC] Preferred Qualifications: Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational issues Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types Assisting of quality assurance on documentation of operational risk issues and events Recommendation of remediation strategies for operational risk issues and events Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability Supporting the BU E2E issue resolution process ORMCM