692 Issue Resolution Jobs - Page 11

Step into a role of Assistant Manager - Confirmations, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in: Degree educated with relevant experience preferably in an OTC Derivatives environment. Sound technical knowledge of the derivative products within remit Preferably Fair understanding of the end-to-end processes in the Confirmations and/or Settlements area Experience gained in High Volume House and client service environment. Strong knowledge of Microsoft Excel Strong communication and negotiation skills to manage the relationship with Premier clients, fluent in English. Highly numerate with analytical problem-solving ability. Affirmation of Derivative trades with internal and external counterparties Production of ISDA paper trade confirmations for all vanilla and some complex Derivative trades. Incoming validation and matching of paper and electronic trade confirmations, including DSMatch. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Company: Mercer Description: POSITION: Health Consulting Analyst INTERNAL DETAILS Job family: HB Consulting / Job family group: Consulting Job profile: HB Consulting Analyst Aligns to US-based role of Level D WHAT A TYPICAL DAY LOOKS LIKE Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies Become steeped in the details and documentation of a clients current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team Aid in developing open enrollment benefit guides Engage with client vendors regarding client deliverables, documentation and data, and issue resolution Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials Monitor day-to-day client interactions and offer support or escalate appropriately Support with client compliance requirements Manage and maintain client documentation and data files Use Mercer s proprietary tools, templates and best practices Interact daily with US-based core client team members WHAT WE VALUE Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights Competency in project management and superior organizational skills Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry Ability to work in teams and independently across multiple clients Flexibility to work under tight deadlines and changing client needs Strong attention to detail PREFERRED QUALIFICATIONS Prior 3+ years of work experience Prior experience in the US Healthcare industry A bachelors degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred Working knowledge of Microsoft Office Word, Excel, and PowerPoint Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues WHAT MAKES YOU STAND OUT Experience working directly with US-based clients Track record of critical thinking beyond standard operating procedures Proven flair for building and sustaining relationships with onshore (US-based) colleagues Proven fast learner with a knack for taking initiative and emulating from example

Job Description Create the future of e-health together with us by becoming a Sr. Associate Credentialing As one of the Best in KLAS RCM organizations in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e -health services we offer unparalleled growth opportunities in the industry. What you can expect from us: A safe digital application and a structured and streamlined onboarding process. An extensive group health and accidental insurance program. Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office. Subsidized meal facility. Fun at Work: tons of engagement activities and entertaining games for everyone to participate . Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion. Best HR practices along with an open-door policy to ensure a very employee friendly environment. A recession proof and secured workplace for our entire workforce. Ample scope of reward and recognition along with perks like marriage gift hampers and gifts for birth of a child. What you can do for us: Should have working experience in US Healthcare -Credentialing Process-Payer and Provider Processes. Ensure credentialing processes are following professional standards, bylaws, state and federal regulatory requirements. Oversee day-to-day operational credentialing and privileging activities. Collaborating with the Credentialing Manager to ensure proper functioning of activities, policies, and procedures. Acting as a resource and subject matter expert, resolving issues, Coordinating with Credentialing contacts regarding the credentialing process. Verifying primary source data, such as provider education, board certifications, license, and other eligibilities / documents. Ensuring timely credentialing and re-credentialing of network providers and working with Internal/External Team to ensure credentialing files completed within time frame and compliance. Calling Payers for Enrollment application status and take necessary action . Profile Qualifications: Minimum of 1 year of experience as Credentialing in US RCM industry. Should have knowledge in CAQH modules, provider enrollment . Overall, should be expertise with CAQH . Candidate should be a graduate. Basic knowledge about Internet Concepts, Windows, Microsoft ,Adobe products. Should possess strong documentation and presentation skills. Should be flexible to work in shifts, based on business need. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Become part of a significant mission.

Job Description: Senior Delivery Manager (Production Support and DevOps) The person is responsible for ensuring the smooth and reliable operation of production systems and applications, acting as a point of contact for incidents and ensuring the efficient resolution of issues. They also play a key role in incident management, root cause analysis, and continuous improvement efforts. The person should have excellent leadership and people management skills and should be able to lead a large team of Production Support and DevOps Engineers. Key roles and responsibilities: Incident Management and Support: Monitoring and Troubleshooting: Continuously monitor systems and applications for performance issues, incidents, and alerts, and proactively respond to incidents. Issue Resolution: Diagnose and resolve production issues using advanced troubleshooting techniques. Root Cause Analysis: Perform in-depth analysis to identify the root causes of incidents and prevent recurrence. Documentation and Communication: Create and maintain documentation related to production issues and resolutions, and effectively communicate with stakeholders, including development and operations teams. Incident Management: Oversee the incident management process, including prioritization, escalation, and resolution, ensuring timely and effective incident resolution. System Performance and Optimization: Performance Monitoring: Monitor system performance metrics, identify bottlenecks, and recommend solutions for performance optimization. Process Improvement: Implement and maintain processes and procedures to improve production support efficiency and reduce downtime. Automation: Identify and implement automation opportunities to streamline repetitive tasks and reduce manual effort. Data Analysis: Analyze data related to production performance, incident trends, and support requests to identify areas for improvement and optimization. Cross-Functional Collaboration: Collaboration with Development and Operations: Work closely with development, operations, and other relevant teams to ensure seamless software deployment and integration. Communication and Reporting: Provide regular reports on system performance, incident status, and support metrics to senior management and stakeholders. On-Call Support: Participate in on-call rotations and respond to production issues after business hours. Other Responsibilities: Training and Documentation: Develop and deliver training materials and documentation to support production support teams. Process Improvement: Identify and implement improvements to production support processes and procedures. Knowledge Management: Maintain and update knowledge databases and documentation to support troubleshooting and incident resolution. Continuous Improvement: Drive continuous improvement initiatives to enhance the overall efficiency and reliability of production support. Technical Skills: Excellent knowledge of ServiceNow, NewRelic, AWS Cloud, Application, System, Network, Cloud and DevOps. Experience: 12+ years Certification: ITIL, AWS Certification are desired We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

We are seeking a highly responsible and accountable Application Support Engineer to provide after-market support for our AMR (Autonomous Mobile Robot) product line. In this role, you will be the primary point of contact for clients facing issues with deployed AMR solutions, ensuring timely and effective resolution. You will also play a key role in deploying CI/CD updates and maintaining robust automation workflows. The ideal candidate will possess strong troubleshooting skills, a deep understanding of robotic systems, and the ability to manage both technical and customer-facing tasks. After-Market Support: Serve as the first point of contact for clients experiencing issues with AMR systems, including UI, localization, sensor calibration, and integration problems. Investigate and resolve complex system-level issues, collaborating with cross-functional teams as needed. Document issues, root causes, and solutions for internal knowledge sharing and continuous improvement. CI/CD Deployment: Regularly deploy CI/CD updates to client sites, ensuring minimal downtime and seamless integration. Manage and troubleshoot deployment pipelines, including telemetry, logging, and update rollouts. Maintain and improve deployment scripts and automation tools. Assist team members in configuring their own testing environments and understanding workflows. Site Deployment and Support: Participate in site setup, deployment, and ongoing support for AMR solutions. Monitor system health, telemetry, and logs to proactively identify and address potential issues. Implement small updates and patches as requested by the team or clients. Continuous Improvement: Analyze recurring issues and contribute to root cause analysis and solution strategies. Provide feedback to development teams to improve product reliability and performance. Stay up-to-date with the latest advancements in AMR technology, CI/CD practices, and automation tools. Technical Skills: 3-5 years of relevant experience in technical support, automation, or deployment roles for robotics, automation, or IoT systems. Strong troubleshooting and debugging skill

Position: IAM Engineer Location : Hyderabad Experience : 5+ Key Responsibilities: Application Migration Support: Collaborate with application owners to assess, plan, and execute configuration changes required for migration from Okta to Entra ID, including SAML, OpenID Connect, and OAuth 2.0 setups. Technical Guidance: Provide technical expertise and documentation to application teams, helping them understand and implement necessary identity and access management (IAM) changes. Configuration Management: Assist in updating and testing application authentication and authorization settings to ensure compatibility with Entra ID. Issue Resolution: Troubleshoot and resolve migration-related issues, working closely with both application and infrastructure teams. Project Coordination: Participate in project planning, status meetings, and documentation to ensure a smooth and timely migration. Required Skills: Hands-on experience with Microsoft Entra ID (Azure AD) and/or Okta identity platforms. Strong understanding of authentication protocols (SAML, OIDC, OAuth 2.0). Experience working with application owners to facilitate configuration changes. Excellent communication and collaboration skills. Ability to troubleshoot and resolve technical issues in a fast-paced environment.

Job Title: SAP Project Manager - AMS Job Location: Pune, Bangalore, Hyderabad Experience: 10+ Years Who We Are: Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for Consume to Cash process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client s requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For more information, please visit our website. https://www.acuitilabs.com/ Most Innovative Companies in the UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organisation and we strongly believe in Diversity and Inclusion. Our core values include - Excellence Integrity Learning Organisational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What We Offer : We are proud to be an organisation that firmly believes in having a company culture that is friendly, motivating, nurturing, and challenging at the same time. We enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. Were committed to your development, diversity, and well-being. What you ll do: We are seeking a skilled SAP Project Manager - AMS to lead and manage ongoing support and enhancement initiatives across global SAP landscapes. The ideal candidate will have strong experience in Application Management Services (AMS), a solid understanding of S/4HANA architecture, and proven capabilities in managing global support teams. Key Responsibilities: Manage end-to-end SAP AMS delivery including incident, change, and enhancement management. Ensure SLA adherence, stakeholder communication, and continuous service improvement. Lead onsite-offshore teams and coordinate with vendors for efficient support operations. Drive AMS transitions, knowledge management, and proactive issue resolution. Identify optimization opportunities, automation strategies, and process improvements. Required Skills & Experience: 8+ years in SAP project/AMS delivery; 3-5 years managing S/4HANA-based support engagements. Strong knowledge of SAP BRIM (Billing and Revenue Innovation Management) is essential . Good exposure to SAP Order to Cash / Quote to Cash processes is highly desirable. Proficiency in ITIL framework, SAP Solution Manager, and ticketing tools (e.g., ServiceNow). Excellent leadership, stakeholder management, and communication skills. Preferred Qualifications: PMP, PRINCE2, or ITIL v3/v4 certification. Experience with Agile/DevOps practices in AMS environments. Global delivery exposure and ability to manage multi-vendor landscapes.

As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Overseeing the FP&A and AUM processes, including maintaining deliverables, continuous assessment of the processes, issue & risk assessment, documentation, and mitigation plans Serving as initial point of escalation for FP&A, AUM, or Finance application support issues identified by key stakeholders Ensuring strong internal controls are implemented and executed Embracing a continuous improvement mindset to drive processes forward through enhanced automation and simplification; focus on value-add activities Gaining detailed understanding of processes within your scope to challenge current methodologies and implement value-add process changes Ensuring process documentation is up to date, including Standard Operating Procedures and Process Maps Ensuring service level agreements are met and identify mitigation plans when required Training and working with the team to upskill the team and resolve issues. Building strong partnerships with Global Finance Stakeholders Participating in special projects as required by Finance leadership including Regional CFOs, Chief Accounting Officer, Heads of FP&A, Regional Controllers, or Head of Finance GBS, including but not limited to strategic initiatives and software implementations Performing periodic skillset/ fit gap assessments; building bench strength and succession plans for self and team Collaborating with cross functional teams (corporate accounting, technology, R2R, O2C, P2P, tax, etc.), onshore counterparts and business stakeholders for issue resolution and seamless operations. Reviewing FP&A metrics and dashboards Manage transitions of the process, Onsite & remote Focus on people & team management, guiding for success, regularly connecting with team, issue goals, design career progression plans, fulfill training needs of all members, mentor & Coach, and conflict management The Skills You need Experience leading, growing and developing a team Strong analytical and critical thinking skills Ability to sort and analyze data in multiple dimensional views Ability to analyze financials leveraging tools/capabilities like Alteryx etc. and Data visualization tools like Tableau and/or Power BI Structured, disciplined approach to work with attention to detail Ability to work under pressure to meet tight deadlines and flexible to deliver amid uncertainty (e.g., imperfect data, loosely defined concepts, changing priorities) Multi-tasker and self-motivated; works well with minimal or no supervision Positive team player with strong verbal, written, and interpersonal communication skills Excellent organizational skills; manages multiple priorities alongside daily tasks Strong analytical and reporting abilities; applies critical thinking and sound judgment Eager to learn and mentor within the technical domain.Adaptable to global, multicultural environmentsAbility to work within a matrixed reporting structure Academic Requirements Postgraduate in Finance / MBA Finance from Tier 1 colleges preferred. FPA certified / Fintech education will be an added advantage Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Why Invesco What s in it for you? Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Overseeing the FP&A and AUM processes, including maintaining deliverables, continuous assessment of the processes, issue & risk assessment, documentation, and mitigation plans Serving as initial point of escalation for FP&A, AUM, or Finance application support issues identified by key stakeholders Ensuring strong internal controls are implemented and executed Embracing a continuous improvement mindset to drive processes forward through enhanced automation and simplification; focus on value-add activities Gaining detailed understanding of processes within your scope to challenge current methodologies and implement value-add process changes Ensuring process documentation is up to date, including Standard Operating Procedures and Process Maps Ensuring service level agreements are met and identify mitigation plans when required Training and working with the team to upskill the team and resolve issues. Building strong partnerships with Global Finance Stakeholders Participating in special projects as required by Finance leadership including Regional CFOs, Chief Accounting Officer, Heads of FP&A, Regional Controllers, or Head of Finance GBS, including but not limited to strategic initiatives and software implementations Performing periodic skillset/ fit gap assessments; building bench strength and succession plans for self and team Collaborating with cross functional teams (corporate accounting, technology, R2R, O2C, P2P, tax, etc.), onshore counterparts and business stakeholders for issue resolution and seamless operations. Reviewing FP&A metrics and dashboards Manage transitions of the process, Onsite & remote Focus on people & team management, guiding for success, regularly connecting with team, issue goals, design career progression plans, fulfill training needs of all members, mentor & Coach, and conflict management The Skills You need Experience leading, growing and developing a team Strong analytical and critical thinking skills Ability to sort and analyze data in multiple dimensional views Ability to analyze financials leveraging tools/capabilities like Alteryx etc. and Data visualization tools like Tableau and/or Power BI Structured, disciplined approach to work with attention to detail Ability to work under pressure to meet tight deadlines and flexible to deliver amid uncertainty (e.g., imperfect data, loosely defined concepts, changing priorities) Multi-tasker and self-motivated; works well with minimal or no supervision Positive team player with strong verbal, written, and interpersonal communication skills Excellent organizational skills; manages multiple priorities alongside daily tasks Strong analytical and reporting abilities; applies critical thinking and sound judgment Eager to learn and mentor within the technical domain.Adaptable to global, multicultural environmentsAbility to work within a matrixed reporting structure Academic Requirements Postgraduate in Finance / MBA Finance from Tier 1 colleges preferred. FPA certified / Fintech education will be an added advantage Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Why Invesco What s in it for you? Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day

About this role About the role: The user entitlement function is solely responsible for managing terminal access and data exchange within BlackRock, updating user permissions in the MDM system. This MDM information helps validate invoices and create declaration reports. Our team primarily handles requests received from the business or HR departments to change employee market data access due to events like additions, departures, or transfers. Apart from this, there are other job responsibilities as well, which include preparing weekly vendor reconciliations, working on Data Notifications and collaborate with vendors to update user access in accordance with requests. Responsibilities: Responsibility includes setting up new deals/contracts, user per missioning, inventory updating, customer invoicing, monthly accounting close, vendor reconciliations, and supporting/leading ad hoc projects. Timely entry of data and making corrections as required. Review and update contracts and users against the internal inventory of index and market data services. Research and resolve discrepancies to ensure accurate and timely inventory updates. Actively follow up with vendors and internal colleagues to ensure timely issue resolution. Respond to inquiries related to inventory, contracts management, and reporting. Prepare user reconciliations to explain differences between the inventory of services and invoices. Assist in maintaining the accuracy of internal inventory of services in use and corresponding fees. Develop an understanding of factors that impact invoicing and utilize that knowledge to improve and streamline processes. Prepare index and market data usage reports for providers. Prepare financial reports and analytics for internal stakeholders. Skills: 3-5 years of experience in inventory/contract management or user/vendor reconciliation is preferred. Demonstrated ability to optimize new operational processes and establish quality controls. Basic understanding of financial markets. Advanced proficiency in Excel and knowledge of Microsoft Access is preferred. Strong problem-solving and analytical skills. Excellent time-management abilities. Effective communicator (both orally and in writing) with a self-starter attitude capable of overcoming challenges. Highly organized and adaptable, displaying a sense of urgency, able to manage multiple priorities, meet deadlines, and maintain composure and integrity. Enjoys working in and contributing to an inclusive and diverse environment. Team player who enhances overall team performance and objectives. Education: Degree in Business, Commerce or related field #EarlyCareers Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

B Medical Systems India Private Limited At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Software Engineer IV Job Description PRIMARY RESPONSIBILITY: Performs design, development, testing, documentation, and analysis of software applications for company products. Assignments include development of new programs and subprograms, as well as enhancements, modifications, and corrections to existing software/software systems. Duties include designing application, writing code, completing programming, developing and executing testing and debugging routines, and documenting work and results. May be responsible for developing or executing project plans, budgets, and schedules and for documentation of work and results. May function as a project engineer/leader with the resident responsibilities of proposals/project plan, schedules, work assignments, prime contact, technical presentations, cross functional issue resolution, etc. Is expected to keep up to date on technical advances in the discipline and related fields. Note: job levels E3 through E5 may include a software architect role. PRINCIPAL LEVEL: Under general management direction, system-wide responsibility on complex business components or complex projects. Provides direction for the business component or an entire project and/or project team. Exercises significant latitude in determining methods and objectives of assignment. May supervise a group of staff members. Has a complete and thorough knowledge of the discipline and frequently contributes to the development of new concepts, theories and principles. Expected to mentor and transfer knowledge to more junior staff members. Works on multifaceted problems that always require new and creative thinking. Uses judgment within broad policies and practices. Has latitude in exercising recommendations. Acts in a leadership role as a principal customer contact and/or interface with Senior Company Management. Impact of decisions and/or recommendations would have impact on organizational objectives, have a prolonged effect, and require substantial resources to correct. for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

B Medical Systems India Private Limited At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Senior Embedded Software Engineer Job Description PRIMARY RESPONSIBILITY: Performs design, development, testing, documentation, and analysis of software applications for company products. Assignments include development of new programs and subprograms, as well as enhancements, modifications, and corrections to existing software/software systems. Duties include designing application, writing code, completing programming, developing and executing testing and debugging routines, and documenting work and results. May be responsible for developing or executing project plans, budgets, and schedules and for documentation of work and results. May function as a project engineer/leader with the resident responsibilities of proposals/project plan, schedules, work assignments, prime contact, technical presentations, cross functional issue resolution, etc. Is expected to keep up to date on technical advances in the discipline and related fields. Note: job levels E3 through E5 may include a software architect role. PRINCIPAL LEVEL: Under general management direction, system-wide responsibility on complex business components or complex projects. Provides direction for the business component or an entire project and/or project team. Exercises significant latitude in determining methods and objectives of assignment. May supervise a group of staff members. Has a complete and thorough knowledge of the discipline and frequently contributes to the development of new concepts, theories and principles. Expected to mentor and transfer knowledge to more junior staff members. Works on multifaceted problems that always require new and creative thinking. Uses judgment within broad policies and practices. Has latitude in exercising recommendations. Acts in a leadership role as a principal customer contact and/or interface with Senior Company Management. Impact of decisions and/or recommendations would have impact on organizational objectives, have a prolonged effect, and require substantial resources to correct. for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the worlds leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation. Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. If that s not enough, then check out these other perks below: You are working in a hybrid collaborative workspace Full-time Permanent Role Benefits available day 1: Medical, Dental, Term Life/Personal Accident Coverage, Wellness Sessions, telemedicine program, etc. (India) Number of hours per week: 40 Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University) Role : Reporting to AVP, Global Delivery ensures that the projects are delivered on time, to budget and to the required quality standard. They identify opportunities for improvement and recommend solutions to optimize the business processes and workflow; thereby participating in the achievement of the company s goals and the satisfaction of our clients. Your Day with Equisoft: 1. Project Management Own the end-to-end execution of software delivery projects, from planning and estimation through deployment and support. Develop and maintain detailed project plans, schedules, and risk logs, adapting to changing priorities and technical challenges. Facilitate daily team stand-ups, backlog refinement, sprint planning, and review sessions to ensure alignment and progress. Serve as the central point of coordination for development, QA, and BA teams across project lifecycles. Ensure quality and timely delivery through structured execution, proactive issue resolution, and regular status reporting. 2. Client Relationship Management Act as the primary contact for client stakeholders throughout the project lifecycle. Translate business goals into actionable plans and communicate progress effectively to both technical and non-technical stakeholders. Build trust-based relationships through transparency, consistent delivery, and proactive communication. Lead regular project check-ins, demos, and retrospectives with clients to align priorities and solicit feedback. 3. Project Improvement and Innovation Champion a culture of continuous improvement within delivery teams. Identify and implement opportunities to improve team velocity, reduce waste, and enhance product quality. Utilize agile metrics (velocity, cycle time, throughput) to identify bottlenecks and drive performance enhancements. Facilitate team retrospectives and turn insights into concrete action items for process or tool improvements. Encourage experimentation and innovation to elevate both the client experience and internal delivery practices. 4. Financial Management Create and manage project budgets, ensuring resource allocation and forecasting align with financial goals. Track actuals against budget and provide regular updates on burn rate and financial health to leadership and clients. Contribute to scoping and proposal development for new or expanding projects by providing estimations and risk assessments. Drive scope management, change control processes, and contract adherence in collaboration with client success and sales teams. Requirements: Bachelors Degree in Computer Science, Business, or a related field 7 -10 years of experience of IT or finance project management Experience in Project Development Cycle Management Experience in client-facing project Experience implementing Enterprise level software Experience in the Financial Services or Insurance industries (asset) Knowledge of the Agile methodology Excellent verbal and written skills in English Soft skills Strong sense of organization and prioritizing Analytical and problem-solving skills Ability to communicate, write and synthesize information Ability to multi-task in a rapid-paced environment Nice to Haves Project Management Certification (CAPM, PMP, SAFe, etc.) Knowledge of Scrum, Agile and/or SAFe Experience working for a Professional Services organization Experience as a Scrum Master Advanced Financial Modeling and Prediction skills Insurance experience (preferably in Life/Annuities)

We are seeking a skilled Data Security Consultant with expertise in Data Loss Prevention (DLP) as the primary focus. The ideal candidate will also have experience with technologies such as Hardware Security Modules (HSM), Information Rights Management (IRM), Data Classification, and Public Key Infrastructure (PKI). Key Responsibilities: Develop and implement DLP strategies to protect sensitive data across various platforms. Administration of Data Security assets (Plan-Do-Check-Act cycle). Monitor and maintain existing jobs/tasks related to security solutions, including sync, backup, password management, and reporting. Oversee daily, weekly, monthly, and ad-hoc preconfigured notifications, reports, and dashboards. Perform health checks as scheduled; fine-tune and recommend fixes for any issues discovered during checks. Conduct periodic configuration reviews to ensure optimal performance and security. Undertake critical security patch management to keep Data Security Solutions up to date and secure. Onboard new assets, accounts, and user policies into the Data Security Solutions. Collaborate with OEM vendors for issue resolution and follow-up as needed. Assist Level 3 (L3) team members with their roles and responsibilities. Stay updated on industry trends and emerging threats related to data security. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in Data security technologies. Proven experience in DLP technologies and strategies. Strong understanding of HSM, IRM, Data Classification, and PKI. Excellent analytical and problem-solving skills. Relevant certifications (e.g., CISSP, CISM, CISA, product certifications) are a plus.

Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 3-5 years of related experience with a Bachelor s degree in Computer Science, Electrical Engineering, or related field; or equivalent combination of relevant education/training and applicable professional work experience.

Kamalnayan Bajaj Hospital is looking for Executive Customer Service to join our dynamic team and embark on a rewarding career journey. We are seeking a dedicated and customer - centric professional to join our team as an Executive in Customer Service. The primary responsibility of this role is to ensure exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support. The ideal candidate will possess excellent communication skills, a customer - focused mindset, and the ability to thrive in a fast - paced environment. Responsibilities : Customer Interaction : Respond promptly and professionally to customer inquiries via various channels, including phone, email, and live chat. Provide accurate and detailed information about products, services, and company policies. Issue Resolution : Investigate and resolve customer concerns, complaints, or issues in a timely and effective manner. Collaborate with other departments to ensure prompt resolution and follow - up. Customer Support : Assist customers with product/service - related questions, technical issues, and troubleshooting. Guide customers through the use of self - service tools and resources. Product Knowledge : Stay informed about the features, specifications, and updates of the products or services offered. Continuously update knowledge to provide accurate and helpful information to customers. Documentation : Maintain detailed records of customer interactions, including issues raised, solutions provided, and follow - up actions. Utilize CRM tools to manage and update customer profiles and case histories. Feedback Collection : Gather feedback from customers to identify areas for improvement and enhancement. Report recurring issues or trends to management for process improvement. Customer Education : Educate customers on the use of products/services and provide tips for maximizing their benefits. Create and distribute user guides or FAQs to enhance customer self - sufficiency. Team Collaboration : Collaborate with cross - functional teams, including sales, technical support, and product development, to address customer needs. Share customer insights and feedback to contribute to product and service improvements.

Job Overviews Designation: Project Manager Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 6.0 To 10.0 ManekTech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Aantrik is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross - discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post - project evaluation and identifying successful and unsuccessful project elements.

Step into a role of Operations Analyst - Confirmations, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in: Degree educated with relevant years experience preferably in an OTC Derivatives environment. Relevant years of management experience with proven track record at managing diverse teams. Degree Educated Extensive technical knowledge of the derivative products within remit A high level of focus on strategic vision Strong understanding of the end-to-end processes in the Confirmations and/or Settlements area Experience gained in High Volume House and client service environment. Strong knowledge of Microsoft Excel Strong communication and negotiation skills to manage the relationship with Premier clients, fluent in English. Highly numerate with analytical problem-solving ability Result driven. Commitment and loyalty to the brand. Affirmation of Derivative trades with internal and external counterparties Production of ISDA paper trade confirmations for all vanilla and some complex Derivative trades. Incoming validation and matching of paper and electronic trade confirmations, including DSMatch. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Job Responsibilities Reviewing and resolve issues reported by our clients and internal stakeholders Provide resolution that impacts processes across operations to optimize processes and prevent future issues Adhere to SLAs and SLCs of the team Contribute constructively to achieve business goals of the team Typical Qualifications AnyBachelor'sdegreeispreferred Minimum 2+ years of professional experience, US healthcare experiencepreferred

Join Team Amex and lets lead the way together. The Technology organization partners with the American Express business to enable, support, and drive the company s growth plans and strategic priorities by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team delivers global capabilities and services in support of American Express customers and colleagues, and it is responsible for the company s technology infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external and internal customers. It also governs technology risk and information security across the American Express enterprise. The objective of the Technology Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. Technology Control Management is looking for a Senior Information Security Analyst of Issues, Events & Remediation to focus on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Information Security Analyst, Technology Control Management Issues, Events & Remediation will: Investigate and conduct root cause analysis while also addressing repeated issue types Scope, prioritize, and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) / Control Management teams as necessary Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact, impact analysis/impact estimates, and investigate as necessary to understand and address the root causes Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process Create documentation and gather supporting evidence for issue fixes and controls that are implemented. Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices Opine on the effectiveness of control enhancements related to issues Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees Be a key leader for sharing insights, better practices, themes, etc. across the enterprise Build cordial working relationship across stakeholders including Technology, Compliance, ECMU, ORGG and peer CM teams among others. Required Qualifications: 5+ Years experience in operational risk management Understanding of critical operational risk management lifecycle activities Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Experience within financial services industry Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Demonstrate history and ability to manage teams, spread over geographies and with varying backgrounds Have executive presence and be able to provide status updates to senior leadership. Preferred Qualifications: Bachelor s degree in engineering and technology, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational issues Investigating and conducting root cause analysis to address repeated operational risk issue types Performing quality assurance on documentation of operational risk issues and events Overseeing the remediation process for operational risk issues and events Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices Previous experience in a technical role. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

The Provisioner Team is responsible for the design, development, release and operation of Provisioner, a critical component of our foundational technologies. Provisioner acts as the single source of truth for all user data across all Netskope Apps, scales to 100s of millions of devices at any given time, and processes billions of requests daily. If you are passionate about solving complex problems and developing cloud services that are reliable, performant and scalable, we would like to speak with you. What s in it for you As a member of the Provisioner team you will play a key role in the design, development and ongoing evolution of a critical component of our foundational technologies. You will be responsible for full life-cycle software development, including requirements analysis, technical architecture, design, implementation, testing and documentation, the recipe for deployment to production, and post-production ownership. If you are passionate about solving complex problems and developing cloud services that are reliable, performant and scalable, we would like to speak with you. What you will be doing Design and develop cloud systems and services to handle billions of events. Coordinate with other service development teams, product management and support teams to ensure scalability, supportability and availability for owned services and dependent services. Work on customer issues in a timely manner to improve issue resolution response time and customer satisfaction. Evaluate open source technologies to find the best fit for our needs, and contribute to some of them to meet our unique needs and help the community. Required skills and experience 8+ years of experience in the field of software development. Excellent programming experience in, Python, Node.js , typescript using right data structures and algorithms. we'll versed in design and development of complex large scale distributed systems using technology such as Kafka, Redis, Mongo, MySql, etc,. Experience in development of applications using RESTFul API that includes DB design and management. Experience in scaling and performance optimization of systems including DB query tuning and optimization. Designed and developed cloud microservices that are deployed and used at high scale. Energetic self-starter, with the desire to work in a dynamic fast-paced environment. Excellent verbal and written communication skills Knowledge of Directory services and Identity management solutions is a plus. Education BSCS or equivalent required, MSCS or equivalent strongly preferred

The ideal candidate will have hands-on experience in handling end-to-end processes related to card networks such as Visa, Mastercard, and RuPay. This role involves daily reconciliation, settlement processing, exception handling, and coordination with internal and external stakeholders to ensure timely and accurate financial operations. What you will do: Perform daily clearing and settlement activities for Visa, Mastercard, and RuPay transactions including UPI Reconcile incoming and outgoing transactions with bank statements and internal records. Investigate and resolve mismatches, chargebacks, and settlement discrepancies. Coordinate with banks, card networks, and internal teams for issue resolution. Ensure compliance with regulatory and network guidelines. Prepare and maintain MIS reports and dashboards for management review. Support audits and provide necessary documentation. Participate in process improvement initiatives and automation projects. What you will need to have: 1 3 years of experience in clearing, settlement, and reconciliation, preferably in a banking or fintech environment. Strong understanding of card network operations (Visa, Mastercard, RuPay along with UPI). Proficiency in MS Excel (VLOOKUP, Pivot Tables, etc). Familiarity with reconciliation tools and banking systems. Strong communication and interpersonal abilities. Ability to work under pressure and meet tight deadlines

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com We are seeking a Systems Administrator to oversee the administration and support of internal enterprise applications in a dynamic, multi-subsidiary global environment. This role will collaborate with cross-functional teams including procurement, finance, and operations to troubleshoot issues, enhance system performance, and ensure seamless integration across platforms. The ideal candidate brings a balanced understanding of both technical and business operations, with a strong focus on optimizing digital workflows to improve efficiency, compliance, and user experience. Principal Responsibilities Set up, manage, and maintain assigned enterprise applications. Support developers in integrating assigned applications with other business systems. Assist in setting up and managing AI-based applications to enhance stakeholder experience. Collaborate with senior administrators to document system processes and create knowledge articles. Work with procurement and finance teams to align and integrate processes. Monitor system performance and troubleshooting issues with JAGGAER support. Manage problem resolution and conduct root cause analysis. Liaise with vendors for system-related issues. Provide training, advice, and documentation to end-users. Promote best practices and process automation. Maintain SLAs, system availability, capacity, and performance KPIs for on-premises applications. Support change management and internal communications for platform updates. Collaborate with a global team across multiple business units. Lead project calls with internal stakeholders. Develop integration plans for mergers and acquisitions. Position Requirements 3+ years of experience with System Administration of Enterprise Applications. 5+ years supporting global SaaS organizations. Strong understanding of procurement and accounts payable processes. Advanced project management skills (scope, breakdown, collaboration, issue resolution). Excellent communication, presentation, and problem-solving skills. Ability to work independently and apply project management methodologies. Professional demeanor with strong executive presence and critical thinking. Innovative mindset focused on best practices and change management. Success Metrics: Update support tickets within 24 hours. Maintain responsiveness to peers, managers, and executives. Take and distribute detailed meeting notes into relevant tickets. Proactively seek clarification or conduct research when needed. Jaggaer offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or military status, and other protected class characteristics What We Offer: At JAGGAER you ll find great benefits, empowering culture, flexible work environment, much more!

Work Flexibility: Field-based Responsibilities: - Inventory and Stock Management: Zero Stock Variance: Ensuring that there is no discrepancy between physical stock and inventory records, including batch-level tracking. This requires meticulous stock-taking, proper labeling, and accurate record-keeping. Expiry & Damage Management: Regularly identifying and clearing near-expiry, damaged, or expired stock from inventory to avoid financial loss and compliance issues. 2. Order Management and Timeliness: TAT Compliance (Turnaround Time): Ensuring that the following timelines are followed: Order receipt to invoice: Ensuring that orders are invoiced promptly after being received. Invoice to dispatch: Ensuring that dispatched goods align with invoicing. Dispatch to delivery: Ensuring on-time delivery to customers. Monitoring Orders/Dispatch/Delivery: Overseeing the flow of orders, including special transactions like samples, and ensuring the dispatch and delivery process is efficient. 3. Sales Returns and Credit Notes: Sales Return and Credit Note Approval: Ensuring that all sales returns and credit notes are approved as per the guidelines from Stryker (likely a partner company or supplier). 5. Warehouse Management: Temperature Log Monitoring: Ensuring that warehouse temperatures are monitored regularly to maintain proper storage conditions, especially for temperature-sensitive goods. 6. Customer and Sales Team Coordination: Outstanding Control: Managing any outstanding payments, returns, or deliveries by coordinating with customers and the sales team to resolve issues. Regular Coordination with Stryker: Ensuring that communication with Stryker is consistent, with issue resolution handled efficiently. Sales Team Meetings: Holding monthly meetings with the sales team to discuss performance, feedback, and areas of improvement. Ensuring minutes of the meeting are documented and actions are followed up on. 8. Quality Assurance and ISO Compliance: ISO Implementation and Records Maintenance: Assisting with the implementation of ISO standards and ensuring that records are well-maintained according to those standards. Product Complaints and Quality Assurance: Responsible for reporting and addressing any product-related complaints, ensuring resolution within 24 hours. Non-Conformity and Service Complaints: Ensuring that any non-conformities are investigated, documented, and closed promptly. This includes ensuring corrective actions are taken. 10. Record-Keeping: Record Control and Compliance: Ensuring that all records, whether related to inventory, operations, quality, or safety, are maintained according to SOP (Standard Operating Procedures). 11. Financial Control: Cost Validation: Validating costs associated with operations, ensuring that expenditures are justified and within budget. 12. Reporting and Management Communication: Reporting to Management: Ensuring timely and accurate reporting to the management team, with a focus on inventory status, stock movement, customer feedback, operational metrics, and any issues requiring attention. Skills & Competencies: Attention to Detail: Given the large number of responsibilities that require strict compliance, attention to detail is essential. Communication Skills: Strong communication with customers, vendors (like Stryker), the sales team, and internal stakeholders is vital for smooth operations. Time Management: With deadlines and TATs in place, strong time management and prioritization skills are necessary. Problem Solving: The ability to resolve issues quickly, whether related to stock discrepancies, customer complaints, or quality issues. Safety Awareness: Knowledge and adherence to safety and risk management protocols. ISO and Compliance Knowledge: Familiarity with ISO standards and other regulatory compliance requirements. Analytical Skills: Ability to analyze stock movement, order trends, and performance metrics, and make data-driven decisions. Experience criteria: - 4 to 5 Years of relevant experience in warehouse & distribution (Logistics) Qualifications: - Bachelor; s degree Skills - Warehouse/logistics/inventory management/people management/cost management/contract management/presentation skill/ power BI/data analysis. Ready to work on southern India location (Bangalore, Chennai) Travel Percentage: 50%

Amazon s Offensive Content and Privacy (OCP) team s vision is to protect our customers by identifying potential offensive content and privacy issues in Amazon s digital and device ecosystem. The OCP team is looking for an experienced Program Specialist who is passionate about delivering exceptional customer experiences, both proactively and reactively, to prevent and/or recover a suboptimal experience. On a regular basis, you ll collaborate with our Legal, Public Relations, Content, and Business teams for input solving customer issues both in direct customer interactions and continuous improvement projects. You will also be involved in sensitive and confidential Alexa cases. A successful candidate will be comfortable working on flexible processes with ambiguity in a fast paced environment. You will have experience managing challenging projects across various stakeholders to completion, including problem definition and solution ideation. This role requires a strong understanding of regulatory requirements, different needs of customers, excellent communication skills, and the ability to work collaboratively across departments including multiple business and tech teams. Efficiently manage incoming cases or service requests from internal or external stakeholders Participate in the assessment and triage of privacy-related incidents and concerns on a global scale Prioritize and categorize cases based on urgency and impact, adhering to established protocols and SLAs Use specialized tooling to review, assess, and flag content for policy violations to mitigate further exposure Use specific tooling to craft and implement business rules to prevent identified policy violating content Continually examining data to identify trends, improvement opportunities and Capture the lessons learnt Coordinate with stakeholders to assign tasks and ensure timely completion of checklist items Monitor progress on checklists and escalate issues as needed to ensure compliance deadlines are met Collaborate with cross-functional teams, including engineering, legal, and compliance, to resolve complex issues and ensure compliance with privacy and content standards. About the team Amazon s Offensive Content and Privacy (OCP) team s vision is to protect our customers by identifying potential offensive content and privacy issues in Amazon s digital and device ecosystem. Bachelor s Degree and 3+ years of operations experience in a customer service environment; with success driving issue resolution, managing projects, and the ability to influence without direct authority Strong knowledge of regulatory requirements and industry best practices Ability to work independently, think critically and collaborate with cross-functional teams Proven ability to dig into the details of a system or process to solve customer problems A history of teamwork and willingness to roll up ones sleeves to get the job done. Strong interpersonal and communication skills, while working with varying audiences (for example, customers, support, technical engineers, developers, and executive level management) including the ability to lead difficult conversations Can adapt well to changing circumstances, direction, and strategy Ability to work flexible shifts including night shifts/weekends Proficiency in Lean and Six Sigma methodology application Experience working with Tableau/SQL Experience working in compliance, audit, or related field or experience working in a role requiring cross-functional collaboration in an escalated type of environment Excellent verbal and written communication, with the ability to tailor style for various audiences Proven experience dealing with ambiguity and ability to work autonomously High attention to detail and proven ability to manage multiple, competing priorities simultaneously and succeed in a fast-paced support environment