Issue Remediation Data Analyst

1 - 5 years

Chennai All india

Posted:9 months ago

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Job Description

You will be a part of the Analytics & Information Management (AIM) global community, focusing on driving data-driven transformation across Citi in various functions to provide actionable intelligence for business leaders. As a member of the Remediation & Remuneration COE team, your role will involve coordinating customer-facing remediation efforts across functions and partnering with various teams such as Technology, FSO, Analytics, Shared Services, and Controllers. The R&R AIM Team acts as the data analytic partner for the Issue Remediation Business Team. **Key Responsibilities:** - Manage analysis of customer remediation issues in the retail consumer bank globally - Perform remediation analysis to address gaps observed in policies and governance - Conduct impact assessment to quantify the number of affected customers and financial impact - Perform root cause analysis to identify and address issues using analytical methods - Support audits by tracking implementation plans and providing data evidence - Generate business metrics and actionable insights using reporting tools like Tableau and Cognos **Qualifications Required:** - Proficiency in SAS, SQL, RDBMS, Teradata, Unix, MS Excel, PowerPoint, VBA - Familiarity with tools like Jira, Bitbucket, Sharepoint - Exposure to Tableau, Cognos, and knowledge of Big Data and Python - Understanding of banking domain and consumer products - Knowledge of Finance Regulations and Retail Banking/Banking Domain preferred - Strong analytical skills, ability to solve complex problems, and present findings to management - Excellent communication, interpersonal, and process management skills - Experience in MIS reporting, data management, and generating business insights - Master's/Advanced Degree in IT/Computer Applications/Engineering/MBA - 2-5 years of overall experience with at least 1 year in the Banking Industry delivering data solutions If you are looking to join a dynamic and fast-growing team that is at the forefront of data-driven transformation within Citi, this role in the Remediation & Remuneration COE could be the perfect fit for you. You will be a part of the Analytics & Information Management (AIM) global community, focusing on driving data-driven transformation across Citi in various functions to provide actionable intelligence for business leaders. As a member of the Remediation & Remuneration COE team, your role will involve coordinating customer-facing remediation efforts across functions and partnering with various teams such as Technology, FSO, Analytics, Shared Services, and Controllers. The R&R AIM Team acts as the data analytic partner for the Issue Remediation Business Team. **Key Responsibilities:** - Manage analysis of customer remediation issues in the retail consumer bank globally - Perform remediation analysis to address gaps observed in policies and governance - Conduct impact assessment to quantify the number of affected customers and financial impact - Perform root cause analysis to identify and address issues using analytical methods - Support audits by tracking implementation plans and providing data evidence - Generate business metrics and actionable insights using reporting tools like Tableau and Cognos **Qualifications Required:** - Proficiency in SAS, SQL, RDBMS, Teradata, Unix, MS Excel, PowerPoint, VBA - Familiarity with tools like Jira, Bitbucket, Sharepoint - Exposure to Tableau, Cognos, and knowledge of Big Data and Python - Understanding of banking domain and consumer products - Knowledge of Finance Regulations and Retail Banking/Banking Domain preferred - Strong analytical skills, ability to solve complex problems, and present findings to management - Excellent communication, interpersonal, and process management skills - Experience in MIS reporting, data management, and generating business insights - Master's/Advanced Degree in IT/Computer Applications/Engineering/MBA - 2-5 years of overall experience with at least 1 year in the Banking Industry delivering data solutions If you are looking to join a dynamic and fast-growing team that is at the forefront of data-driven transformation within Citi, this role in the Remediation & Remuneration COE could be the perfect fit for you.

Skills Required

sas sql rdbms unix ms excel powerpoint vba jira bitbucket sharepoint tableau cognos python data analysis data profiling mis reporting communication skills process management teradata banking domain knowledge risk control metrics

Work Mode

On-site

Job Type

Full Time

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