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Technical Support Executive Ecobillz Pvt. Ltd

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Technical Customer Support Executive, you will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. Responsibilities: - Take ownership of customer issues reported and see problems through to resolution - Research, diagnose, troubleshoot and identify solutions to resolve customer issues - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Provide prompt and accurate feedback to customers - Ensure proper recording ...

Posted 3 months ago

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