361 Issue Management Jobs - Page 15

Primary skills o Understanding of data architecture and normalization: Strong skills o Use Informatica Data Quality to profile the project source data, define or confirm the definition of the metadata, cleanse and validate the project data, check for duplicate or redundant records, and provide data consuming parties with concrete proposals on how to proceed with solution development. o Informatica Data Quality (IDQ): Strong skills o Informatica Power Centre: Moderate skills o Oracle SQL and PL/SQL: Strong skills Secondary skills o Documentation skills: Strong skills o Knowledge of Agile framework and JIRA: Moderate skills o Knowledge on SAS will be an added advantage Responsibilities: Profile source data and determine all source data and metadata characteristics. Design and execute a Data Quality Audit/Assessment Design and execute the data quality mappings that will cleanse, de-duplicate, and otherwise prepare the project data Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modes; Deploy mappings that will run in a scheduled, batch, or real-time environment. Collaborate with various business and technical teams to gather requirements around data quality rules and propose the optimization of these rules if applicable, then design and develop these rules with IDQ Good at writing SQL queries and verifying the results Additional Information Shift: 2pm 11pm (Will be working with UK client) Requirement: Minimum 10 yrs of overall IT experience including a minimum 5 years of hands-on experience with Informatica Data Quality (IDQ) toolset (Version 10.x preferred) and proficiency in IDQ development around data profiling, cleansing, parsing, standardization, verification, matching and data quality exception monitoring and handling Excellent data analysis and data profiling skills using Informatica and Excel Good understanding of data governance principals and strong experience on data quality development and issue management and remediation Good communication and presentations skills and ability to lead meetings effectively Ability to multi-task with strong attention to detail and analytical

Primary skills o Understanding of data architecture and normalization: Strong skills o Use Informatica Data Quality to profile the project source data, define or confirm the definition of the metadata, cleanse and validate the project data, check for duplicate or redundant records, and provide data consuming parties with concrete proposals on how to proceed with solution development. o Informatica Data Quality (IDQ): Strong skills o Informatica Power Centre: Moderate skills o Oracle SQL and PL/SQL: Strong skills Secondary skills o Documentation skills: Strong skills o Knowledge of Agile framework and JIRA: Moderate skills o Knowledge on SAS will be an added advantage Responsibilities: Profile source data and determine all source data and metadata characteristics. Design and execute a Data Quality Audit/Assessment Design and execute the data quality mappings that will cleanse, de-duplicate, and otherwise prepare the project data Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modes; Deploy mappings that will run in a scheduled, batch, or real-time environment. Collaborate with various business and technical teams to gather requirements around data quality rules and propose the optimization of these rules if applicable, then design and develop these rules with IDQ Good at writing SQL queries and verifying the results Additional Information Shift: 2pm 11pm (Will be working with UK client) Requirement: Minimum 10 yrs of overall IT experience including a minimum 5 years of hands-on experience with Informatica Data Quality (IDQ) toolset (Version 10.x preferred) and proficiency in IDQ development around data profiling, cleansing, parsing, standardization, verification, matching and data quality exception monitoring and handling Excellent data analysis and data profiling skills using Informatica and Excel Good understanding of data governance principals and strong experience on data quality development and issue management and remediation Good communication and presentations skills and ability to lead meetings effectively Ability to multi-task with strong attention to detail and analytical

Primary skills o Understanding of data architecture and normalization: Strong skills o Use Informatica Data Quality to profile the project source data, define or confirm the definition of the metadata, cleanse and validate the project data, check for duplicate or redundant records, and provide data consuming parties with concrete proposals on how to proceed with solution development. o Informatica Data Quality (IDQ): Strong skills o Informatica Power Centre: Moderate skills o Oracle SQL and PL/SQL: Strong skills Secondary skills o Documentation skills: Strong skills o Knowledge of Agile framework and JIRA: Moderate skills o Knowledge on SAS will be an added advantage Responsibilities: Profile source data and determine all source data and metadata characteristics. Design and execute a Data Quality Audit/Assessment Design and execute the data quality mappings that will cleanse, de-duplicate, and otherwise prepare the project data Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modes; Deploy mappings that will run in a scheduled, batch, or real-time environment. Collaborate with various business and technical teams to gather requirements around data quality rules and propose the optimization of these rules if applicable, then design and develop these rules with IDQ Good at writing SQL queries and verifying the results Additional Information Shift: 2pm 11pm (Will be working with UK client) Requirement: Minimum 10 yrs of overall IT experience including a minimum 5 years of hands-on experience with Informatica Data Quality (IDQ) toolset (Version 10.x preferred) and proficiency in IDQ development around data profiling, cleansing, parsing, standardization, verification, matching and data quality exception monitoring and handling Excellent data analysis and data profiling skills using Informatica and Excel Good understanding of data governance principals and strong experience on data quality development and issue management and remediation Good communication and presentations skills and ability to lead meetings effectively Ability to multi-task with strong attention to detail and analytical

Primary skills o Understanding of data architecture and normalization: Strong skills o Use Informatica Data Quality to profile the project source data, define or confirm the definition of the metadata, cleanse and validate the project data, check for duplicate or redundant records, and provide data consuming parties with concrete proposals on how to proceed with solution development. o Informatica Data Quality (IDQ): Strong skills o Informatica Power Centre: Moderate skills o Oracle SQL and PL/SQL: Strong skills Secondary skills o Documentation skills: Strong skills o Knowledge of Agile framework and JIRA: Moderate skills o Knowledge on SAS will be an added advantage Responsibilities: Profile source data and determine all source data and metadata characteristics. Design and execute a Data Quality Audit/Assessment Design and execute the data quality mappings that will cleanse, de-duplicate, and otherwise prepare the project data Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modes; Deploy mappings that will run in a scheduled, batch, or real-time environment. Collaborate with various business and technical teams to gather requirements around data quality rules and propose the optimization of these rules if applicable, then design and develop these rules with IDQ Good at writing SQL queries and verifying the results Additional Information Shift: 2pm 11pm (Will be working with UK client) Requirement: Minimum 10 yrs of overall IT experience including a minimum 5 years of hands-on experience with Informatica Data Quality (IDQ) toolset (Version 10.x preferred) and proficiency in IDQ development around data profiling, cleansing, parsing, standardization, verification, matching and data quality exception monitoring and handling Excellent data analysis and data profiling skills using Informatica and Excel Good understanding of data governance principals and strong experience on data quality development and issue management and remediation Good communication and presentations skills and ability to lead meetings effectively Ability to multi-task with strong attention to detail and analytical

Primary skills o Understanding of data architecture and normalization: Strong skills o Use Informatica Data Quality to profile the project source data, define or confirm the definition of the metadata, cleanse and validate the project data, check for duplicate or redundant records, and provide data consuming parties with concrete proposals on how to proceed with solution development. o Informatica Data Quality (IDQ): Strong skills o Informatica Power Centre: Moderate skills o Oracle SQL and PL/SQL: Strong skills Secondary skills o Documentation skills: Strong skills o Knowledge of Agile framework and JIRA: Moderate skills o Knowledge on SAS will be an added advantage Responsibilities: Profile source data and determine all source data and metadata characteristics. Design and execute a Data Quality Audit/Assessment Design and execute the data quality mappings that will cleanse, de-duplicate, and otherwise prepare the project data Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modes; Deploy mappings that will run in a scheduled, batch, or real-time environment. Collaborate with various business and technical teams to gather requirements around data quality rules and propose the optimization of these rules if applicable, then design and develop these rules with IDQ Good at writing SQL queries and verifying the results Additional Information Shift: 2pm 11pm (Will be working with UK client) Requirement: Minimum 10 yrs of overall IT experience including a minimum 5 years of hands-on experience with Informatica Data Quality (IDQ) toolset (Version 10.x preferred) and proficiency in IDQ development around data profiling, cleansing, parsing, standardization, verification, matching and data quality exception monitoring and handling Excellent data analysis and data profiling skills using Informatica and Excel Good understanding of data governance principals and strong experience on data quality development and issue management and remediation Good communication and presentations skills and ability to lead meetings effectively Ability to multi-task with strong attention to detail and analytical

The role includes the responsibilities leading a team of CBR remediation analyst and perform\oversee Analytics, Pre-execution Validation (Certification), Execution, and Post-execution Validation for all issues requiring non-systemic updates for credit bureau concerns. This role is responsible for ensuring the accuracy of actions taken on accounts from remediations across the business, including rejected accounts in addition to leading a team of remediation analysts. This individual must be a strong people leader, able to think strategically and tactically, influence in a matrixed environment, and embrace a culture of innovation Essential Responsibilities: Lead and manage team of professionals ~10 members, who are accountable for all non-systemic CBR remediation efforts. Plan and execute self-driven analytics and reporting on large data sets. Work as a team lead with internal and external surge resources and the CBRRG remediation team to perform Analytics, Pre-execution Validation (Certification), Execution, and Post-execution Validation on Critical to compliance, complex issues. Provide reporting around KRIs and KPIs regarding the remediations in the CBRRG team Identify and understand issue root causes to drive effective and sustainable actions and remediation within the process control environment Act As Owner and Champion Customers through timely and accurate remediation procedures for all issues affecting bureau reporting. Use evidence and the 5-whys process to perform Root Cause Analysis on the data to find the source of inaccuracies during all aspects of the remediation review Responsible for driving closed loop reporting on identified remediation rejects that have been resolved (either corrected or deemed a false positive), including evidence of the correction and/or retained documentation of the false positive assessment Drive the maintenance of Credit Bureau Remediation job aids to align with remediation process steps Ability to gather, analyze and summarize data in a clear and concise manner Perform other duties and/or special projects as assigned from time to time Required Skills/Knowledge: Bachelor’s degree and minimum 6 years of experience in a consume finance & banking organization, or in lieu of a degree, 8+ years of experience in a consumer finance organization. 6+ years’ experience in Credit Bureau Reporting or Credit Bureau Disputes 6+ years of experience with tools such as Fiserv/Green Screen, DM10, and/or Vision+ 6+ years of experience with Microsoft Excel 6+ years of experience with ACDV/AUD 2+ years of experience in Data Analytics 2+ years of experience in testing environment (team or project) 1+ years of experience with Credit Bureau Reporting Remediations 6+ years of experience leading a team Desired Characteristics: SME level knowledge of Fiserv Optis, and Debt Manager Working knowledge of the Vision + Working knowledge of the Fiserv Open Data Stream Proven ability to prioritize workload, work independently, with strong follow-up and follow through skills Bureau Reporting Proven leadership skills developing a team with experience in Credit

Job Purpose: To manage and oversee end-to-end export logistics operations, ensuring timely, cost-effective, and compliant movement of goods while maintaining coordination with internal departments, shipping lines, consolidators, and overseas partners. Key Responsibilities: 1. Booking & Container Management 2. Documentation & Compliance Submit Shipping Instructions (SI) to shipping lines and follow up with overseas agents for timely BL approval (RFS OBL, OBL SOB, Express BL). Ensure timely VGM submission on ODeX or relevant platforms. Coordinate VIA permissions , special approvals, or additional documentation requests with shipping lines. Monitor the dispatch and delivery status, coordinating until the consignee confirms receipt. 3. Issue Handling & Coordination Handle cases of container offloading , liaise with shipping lines for offloading letters and necessary invoices. 4. Rate Negotiation & Cost Control Negotiate freight rates for FCL/LCL shipments with shipping lines, NVOCCs, and consolidators to ensure competitive pricing. Coordinate with accounts and shipping lines for invoice verification, credit notes , and cost optimization. Required Skills & Competencies: Strong knowledge of export documentation , Incoterms (FOB, CIF, etc.), and international shipping practices. Hands-on experience with shipping portals (e.g., ODeX) and shipping line coordination . Ability to analyze logistics costs , negotiate rates, and manage multiple bookings. Excellent coordination and communication skills with internal teams and external stakeholders. Proficiency in MS Excel, tracking tools

Why this job matters The QA Engineering Specialist independently executes a range of critical testing activities for a portfolio of products and services, driving best practice standards for test quality, resource planning and issue resolution, in alignment to business strategy and requirements. What youll be doing This role caters to overall governance of India specific initiatives and delivery. It involves negotiation and collaboration with different stakeholders at all levels in BT based on the scenario which we are addressing. Drive MTP Goals and track measurable objectives defined by senior leadership which translates into multiple projects / initiatives. Line Management responsibilities for 12 people in SMT, Lab Support (Voice core, RAN, Policy core, Data Core, Automation) Work with managers / leaders to ensure a mix of projects that balance short term vs. long term MTP Goals.Defect Management responsibility Defect Triage and Management which includes triaging defects, tracking & reporting Process Improvement and compliance which includes process definition, refinement, compliance and auditsMonitor, plan and execute the chosen projects by analyzing performance based on the forecast and implement improvements on a continuous basis. Provide information and recommendations to decision makers at all levels. Streamline operating model agreed with stakeholders Resolve issues related to project delivery in collaboration with all stakeholders. Ownership of development of learning culture across the team by capability building, maintaining an updated knowledge base and working towards an engaging work environment Focus on placing employee engagement at the core of all activities and work towards improving 'Your Say' scores. Initiation of new business cases and streamlining the project governance and finalizing the delivery timeline Help support any process improvement initiatives across the unit. Need to succeed Delivery management: Strong skills in creating and delivering a delivery plan including identifying and managing risks, issues, dependencies, finances, and resources. Storytelling with data: Strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences. Good with Slide decks and Spreadsheets Business acumen: Knowledgeable in business strategy and the drivers of organizational performance, including people drivers of performance and financial literacy (e.g., business KPIs, business cases) Communication: Ability to communicate effectively, both verbal and written to people of all levels and functions across the company and present technical topics to the wider planning community. Negotiation skills: Experience in interacting and negotiating in situations involving multiple cultures. Collaboration: Ability to work both independently and as part of a team. Ability to handle multiple priorities simultaneously. Key expertise: Operations Management, Line Management, Delivery Management, Project/Program Management, Cost Management, Resource Management, Business Analytics, Risk/Issue Management, Defect Management, Quality Management, Stakeholder Management, Change Management Experience youd be expected to have Twelve or more years of experience in IT and/or Telecom industry. 7 to 10 years of diverse roles and increasing leadership responsibilities across major projects andprograms. Experience with Transformation and customer experience improvement initiatives. Demonstrated experience in managing "upward" among senior leadership. Substantial consulting leadership experience a plus. Experience using and preferably accreditation in Project Methodology (i.e. Prince2, PMP). Coaching experience and ability to matrix manage teams. Experience managing Agile software development projects and groups. Knowledge and experience of business operations, business strategy, financial and operational strategic analysis. Continuous improvement and business improvement experience (Identify and implement changes to improve quality and reduce costs) Experience of a process driven work-flow environment. Educational Qualification Bachelor of Engineering A management degree will be an added advantage but not necessary

Candidate needs to have hands-on experience in Power BI with a Minimum of 6-10 years of experienceExperience in data management, data visualization, and data analytics Experience in database structure work and building dashboards in Power BI Knowledge of visual techniques for data analysis and presentation Visualization Tool Experience Experience in clinical research or related field Experience working directly with data visualization applications/tools/software Experience reviewing, providing input, and drafting of standard operating procedures, work instructions, job aides, process maps, etc. Experience in issue management and problem solving/troubleshooting applications/tools/software. Personal characteristics - problem solving, interpersonal skills, customer focus, pro-active, able to work effectively both independently and as part of a global team, ability to communicate clearly and concisely. Job Responsibilities Study, analyze, and understand business requirements in context to business intelligence. Design and map data models to shift raw data into meaningful insights. Utilize Power BI to build interactive and visually appealing dashboards and reports. Spot key performance indicators with apt objectives Analyze previous and present data for better decision making Transform business requirements into technical publications Build multi-dimensional data models Develop strong data documentation about algorithms, parameters, and models Perform detailed analysis on tested and deployed Power BI scripts Run DAX queries and functions in Power BI

Respond to customer inquiries with product details and product Solutions. Follow Up with Customers for any issues raised by the Fulfilment Team, Get an estimate on shipping date and Date of Arrival and keep the customer in loop on this. Required Candidate profile Generate & Issue licenses to legacy and new customers. Follow Up with Customer for payment Follow Up with Customers in case of queries or Gaps in understanding the product.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more Learn more Project Management Associate Program Manager Expertise Center (PMEC) ZS's Program Management Expertise Center provides planning, delivery, and governance expertise to a wide range of clients and internal stakeholders. Our global organization is comprised of team-oriented, pragmatic, and results-driven people who thrive on solving challenging problems and driving the implementation of critical solutions. Our people come from diverse backgrounds, but share a passion for ensuring successful delivery of planned outcomes for our customers - both external clients as well as internal practice areas and industry vertical. What You’ll Do Update project performance summaries (e.g., financials, u tilization , SLA metrics) regularly ; Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.) Prepare & Maintain Weekly Adhoc Tracking Reports ; Facilitate continuous improvements leveraging various internal assets in consensus with key stakeholders ; Maintain project documents repository and ensure timely updates and version control ; Coordinate with team members to track the adherence on project processes (e.g., project status on ticket management system, etc.) ; Follow-up with client’s PMO team on any issues with the PMO tools/processes that are shared across ZS and client (e.g., ticket management system, etc.) and work with them on updating and sharing performance summaries with key stakeholders . What You’ll Bring Graduate/ post-graduate in any discipline with 1 to 3 years of experience in Project Management experience ; Prior experience with program and PMO activity for large business transformations, or implementation of Digital strategy; experience managing large PMO vertical and client accounts ; Any Life Science, Healthcare, Pharma or Consulting experience is a nice to have ; Insurance or Finance industry experience also a plus ; Strong understanding of project management phases, techniques, and tools & reporting ; Ability to work in Agile, Waterfall and hybrid methodologies ; Strong knowledge of PMI and Agile project management standards and terminologies . Additional Skills: PMI/PMP, Prince2, or Agile certification desired ; Ability to understand projects KPIs and SLAs ; Experience managing multiple projects at once and ensuring priority of issues and risks . Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com