11 Issue Handling Jobs

As a Customer Support Associate at GEMGEM, you will play a crucial role in providing exceptional service to our customers on our luxury marketplace for authentic pre-owned fine jewelry. Your responsibilities will include: - Live Chat Support: - Answering customer inquiries promptly and professionally through live chat. - Ensuring clear and efficient communication in English. - Sales Support: - Assisting customers in selecting the right products by sharing detailed information. - Supporting the sales team through effective communication. - CRM & Data Management: - Updating customer information on our CRM system. - Logging chat interactions and monitoring customer activity. - Order Coordinatio...

As a subsidiary of J.B. Poindexter & Co., Inc., JB Poindexter (India) Private Limited is engaged in diversified manufacturing activities. The company is offering a structured 612-month on-the-job training program for the role of a functional liaison and subject matter expert for JDE Distribution modules. **Key Responsibilities:** - **Learn and build relationships:** Develop strong connections with peers, cross-functional teams, and business units to understand and share best practices. - **Assist in project activities:** Support timely completion of project tasks by collaborating with team members and gradually taking ownership of responsibilities. - **Functional training and support:** Prov...

Job Description: Onit Inc is looking for a highly organized self-starter to join our team as a Business Analyst on thesimple LegalandContract Worksproducts, in the legal tech SaaS industry. Onit is known for outstanding customer support. We are second to none in our space and are looking for experienced Business Analysts to join our team. As a member of our team, you will help to improve upon and lead our post-sale efforts for Integrations by working directly with new customers alongside the implementation manager, as well as a variety of other internal departments. The right person in this role will be passionate about making customers successful by solving their business challenges with te...

Role Overview: GEMGEM is a leading international online marketplace that connects jewelry sellers with a passionate community of jewelry enthusiasts. As a member of the team, you will play a vital role in providing exceptional customer support, sales assistance, CRM and data management, order coordination, issue handling, reporting, and process improvement. If you are customer-focused and looking to grow with a fast-paced, global company, this role offers a fantastic opportunity for you. Key Responsibilities: - Live Chat Support: - Answer customer questions through live chat promptly and professionally in English. - Sales Support: - Share product details to assist customers in selecting the ...

You will be responsible for various tasks related to E-Commerce Marketplace operations, including: - Fulfilling and monitoring orders on E-Commerce Marketplaces - Enhancing the quality of listings on E-Commerce Marketplaces - Tracking the performance of SKUs on E-Commerce platforms - Onboarding new trend products and expanding the catalog on Marketplaces - Managing platform-specific ads and attributing sales - Serving as a liaison between platform sellers and account managers - Handling and resolving issues on E-Commerce portals - Coordinating with cross-teams for Marketplace execution - Implementing platform-specific SEO and keyword optimization strategies - Managing online inventory effect...

As a Customer Support Associate at GEMGEM, a next-generation luxury marketplace specializing in authentic pre-owned fine jewelry, your role will involve a variety of tasks to ensure excellent customer service and operational efficiency. **Role Overview:** As a Customer Support Associate at GEMGEM, you will be responsible for providing top-notch customer service through various channels, including live chat support, sales assistance, CRM and data management, order coordination, issue handling, reporting, and process improvement. **Key Responsibilities:** - Provide customer support through live chat by promptly and professionally answering customer inquiries in English. - Assist customers in s...

As the Business Development Manager at Blackstone Shipping, your role involves proactively acquiring new agents and expanding the network. This includes identifying potential agents in target markets, conducting due diligence, negotiating contracts, and onboarding seamlessly. You will also need to map business opportunities in India office sector-wise and identify reliable agents for each trade lane, country, or region. Key Responsibilities: - Proactively identify and engage potential Agents & Network partners in target markets - Conduct thorough due diligence on potential agents - Negotiate contracts and ensure seamless onboarding - Map business opportunities in India office sector-wise - W...

As an Event Manager, you will be responsible for event planning, budget management, vendor coordination, logistics management, team leadership, problem-solving, communication skills, and attention to detail. Your main tasks will include event planning, design, and production while managing all project delivery elements within specified time limits. Your role will involve liaising with clients to identify their needs and ensuring customer satisfaction. Market research, gathering information, and negotiating contracts will be essential before closing any deals. It will be your responsibility to provide feedback and periodic reports to stakeholders and propose ideas to enhance services and even...

You will be responsible for coordinating and managing the dispatch and delivery of PEB components. This includes scheduling and optimizing delivery routes to maximize efficiency. You will need to communicate effectively with drivers, clients, and suppliers to ensure smooth operations. Monitoring the progress of deliveries and ensuring timely transportation will be a key part of your role. It is important to maintain accurate records of dispatches and deliveries to track the movement of components. In case of any issues or delays during transportation, you will be required to handle them efficiently to minimize disruptions. Compliance with company policies and safety regulations is crucial to...

As a member of the GEMGEM team, you will play a pivotal role in providing exceptional customer service and support within the luxury marketplace of authentic pre-owned fine jewelry. Your responsibilities will encompass a range of tasks aimed at ensuring customer satisfaction and operational efficiency. You will be at the forefront of customer interactions, utilizing live chat support to address inquiries promptly and professionally in English. Your role will extend to assisting customers in selecting the right products by sharing detailed information and supporting the sales team through effective communication. In addition, you will be responsible for maintaining accurate customer data in t...

Roles and Responsibilities: Customer support profile involving interaction with customers via inbound and outbound calls Resolve issues that customers are facing through voice communication Desired Candidate Profile: Any Graduate / Post Graduate / Undergraduate freshers or candidates with a minimum of 6 months of international voice process experience Only customer service experience considered International voice or technical background preferred