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Goldmedal Electricals Pvt Ltd logo
Customer Care Executive Goldmedal Electricals Pvt Ltd

0.0 - 3.0 years

0 - 0 Lacs

maharashtra

On-site

As a Customer Care Executive at our organization, you will play a crucial role in ensuring a high level of customer satisfaction. Your responsibilities will include engaging with customers to address and resolve their issues promptly. You will be responsible for escalating complex problems to the appropriate resources and ensuring timely resolution. It is essential to maintain management awareness of high-impact issues and effectively communicate customer needs for additional consideration. You will document all customer interactions in our CRM system following department guidelines. Additionally, you will collaborate with technical and non-technical resources across departments to develop a...

Posted 5 months ago

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