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5 Job openings at ISS Tech Team
Coupa Administrator - Supply Chain Risk & Compliance

Chennai, Tamil Nadu, India

0 years

Not disclosed

On-site

Full Time

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main Purpose Of The Position ISS Group is looking for an experienced supply chain risk & compliance profile with an experience to maintain and secure the end-to-end due-diligence and supplier assurance process. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Senior specialist (Supply Chain Risk & Compliance Tools) with focus on supplier assurance tools & process, incl. supplier performance management. The role is to manage Coupa RPMA system and manage other Power App based solutions in third-party risk management. What You’ll Do Maintain and secure adherence to end-to-end due-diligence and supplier assurance blue-print process, incl. supplier performance management Maintain and continuously develop risk domains (questionnaires) in the solution (Coupa RPMA) Configure and Manage workflows within Coupa RPMA Manage/adjust process and outcomes to ensure third-party risk management tools are maintained Work with country Procurement and key accounts to understand new needs Keep up to date with Coupa technical changes Act as single point of contact and liaise with ISS IT Service Support on technical support needs (e.g. fixing errors and bugs, changing risk domains, changing workflows etc.) Who You’ll Work With Global due-diligence team members. Assurance Project Managers Regional supplier due-diligence responsible Country dedicated due-diligence team members Procurement Senior leadership Key Qualifications Supply chain and supplier relationship management process understanding Knowledge of Coupa RPMA, SIM, P2P Power BI & Power Apps (BI Dashboards) Knowledge of configuration and release methodologies to enable communication with IT Stakeholder management Communication & language skills It is added advantage to have hands-on experience with Coupa CRA(RPMA) / Coupa P2P based due-diligence Personal Skills You Excel Technical competence Execution Mindset Communicates effectively Manages changes Implement Structured Processes and Optimization Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How You’ll Apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. Show more Show less

Talent Acquisition and HR Operations Manager

Mumbai, Maharashtra, India

6 years

Not disclosed

On-site

Full Time

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Mumbai, Hybrid Language: English Main Purpose Of The Position The Talent Acquisition and Operations Manager will play a key role in aligning local HR structures with group-wide strategies. This position is responsible for conducting an innitial audit of HR processes to ensure compliance and efficiency across all touchpoints. The role involves managing the full employee lifecycle, including onboarding, performance management, and training initiatives. A crucial aspect of the role is building strong relationships between the group and local entities to support effective talent development. The manager will also lead end-to-end recruitment efforts, ensuring the attraction and retention of top talent. Talent Acquisition Responsibilities Support the manager in effective end-to-end recruitment processes Participate in interviews with shortlisted candidates to ensure high-quality discussions and competency-based assessments Collaborate with local recruitment agencies if needed Drive employer branding initiatives locally Work closely with business stakeholders to thoroughly understand their needs, team dynamics, and potential upcoming vacancies Review and adjust the TA process to reflect ongoing and future changes, including local market specifics Conduct candidate assessments and provide structured feedback HR Generalist Responsibilities Build strong relationships with managers and act as a trusted advisor on HR-related matters Oversee hiring and onboarding processes for group candidates in India Participate in global HR initiatives and implement them locally Drive employee engagement and promote a positive workplace culture Coordinate the annual people cycle, including performance reviews, merit increases, bonus calculations, and distribution processes Support training and career development initiatives Answering queries regarding local terms for Group managers worldwide and employees in India Key Qualifications Minimum of 6 years of professional experience in a similar role Excellent verbal and written communication skills Fluency in English Proven ability to manage and balance stakeholder expectations, including senior management Hands-on experience in the full recruitment lifecycle, including sourcing strategies and competence-based interview assessments Good understanding of local labor legislation A mindset focused on continuous improvement and problem-solving Process-oriented, with a proven track record of implementing HR policies and suggesting process improvements Willingness to travel (up to 10% locally and once annually abroad) Tech-savvy, with strong PC skills and a focus on using technology to promote automation Data-driven, with the ability to leverage metrics in decision-making Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How You’ll Apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. Show more Show less

Decarbonisation Data Manager

Chennai, Tamil Nadu, India

8 years

Not disclosed

On-site

Full Time

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Language: English Main Purpose Of The Position The Supply Chain Decarbonization Manager will play a key role in shaping and executing ISS’s global supply chain sustainability agenda. With ISS committed to reaching net-zero carbon emissions by 2040, this role will be pivotal in translating procurement spend into carbon intelligence. You will lead the design and implementation of carbon transparency strategies, develop a data-driven emissions tracking framework, and engage internal and external stakeholders to drive measurable Scope 3 emission reductions. What You’ll Do Lead a team of two competent Supply Chain & Procurement decarbonisation data analysts Lead the global emissions data strategy for Supply Chain & Procurement, including methodology and governance Manage the mapping and enhancement of carbon emission factors across supplier categories Oversee data improvement initiatives in procurement systems (e.g. Sievo) Lead supplier sustainability engagement programme Support ISS’s Science-Based Target roadmap by tracking progress and advising on supplier impact Drive global decarbonisation agenda across Supply Chain & Procurement in the countries Who You’ll Work With Group Digital Procurement – Your core team, responsible for global procurement transformation and analytics. You’ll work closely with them to embed CO₂ tracking into procurement systems and processes. Group Sustainability Teams – Lead collaborators on ISS’s overarching climate strategy. You’ll align carbon tracking initiatives with enterprise-level ESG targets and disclosures (e.g., CSRD, SBTi). Group & Country Procurement Teams – Key internal clients whom you will support in localising decarbonisation strategies, identifying high-impact categories, and operationalising carbon insights in supplier decisions. External Suppliers & Data Providers – You will manage regular engagement with suppliers and data sources to ensure accurate emissions data, compliance with ISS sustainability criteria, and continuous improvement. Technology Partners & Platform Owners (e.g. Sievo) – You’ll collaborate with system stakeholders to design, test, and calibrate platforms for effective CO₂ data capture, analysis, and reporting at scale. Key Qualifications Master's degree in Business, IT, Supply Chain Management, Environmental Management or a related field. 8+ years of experience in supply chain, sustainability, or carbon data management Strong knowledge of GHG Protocol, SBTi, CDP, DEFRA, or other reporting standards Solid understanding of procurement systems and spend analysis platforms Proven expertise in Scope 3 emissions tracking Nice to have: sustainability data modelling, experience with data visualization tools (e.g., Power BI), programming (e.g. Python) and application-building tools (e.g. PowerApps, PowerAutomate) Personal Skills You Excel Strong problem-solving and analytical thinking to identify actionable carbon insights Excellent communication and stakeholder engagement skills A strong change management mindset enabling you to show resilience and adapt and change priorities and approach based on market conditions and organizational needs Ability to manage complexity and drive clarity in global, cross-functional settings Attention to detail and a high level of ownership for data quality and reporting integrity Ability to prioritise and drive own and team activities Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How You’ll Apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. Show more Show less

Coupa Administrator Supply Chain Risk & Compliance

Chennai

3 - 7 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

As a global leader in facilities services we connect people and places to make the world work better Whether directly or indirectly, youll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers Together, we make space for people and businesses to thrive Location: Chennai, India Workplace type: On-site Language: English Main Purpose Of The Position ISS Group is looking for an experienced supply chain risk & compliance profile with an experience to maintain and secure the end-to-end due-diligence and supplier assurance process Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiativeThen you could be our new Senior specialist (Supply Chain Risk & Compliance Tools) with focus on supplier assurance tools & process, incl supplier performance management The role is to manage Coupa RPMA system and manage other Power App based solutions in third-party risk management What Youll Do Maintain and secure adherence to end-to-end due-diligence and supplier assurance blue-print process, incl supplier performance management Maintain and continuously develop risk domains (questionnaires) in the solution (Coupa RPMA) Configure and Manage workflows within Coupa RPMA Manage/adjust process and outcomes to ensure third-party risk management tools are maintained Work with country Procurement and key accounts to understand new needs Keep up to date with Coupa technical changes Act as single point of contact and liaise with ISS IT Service Support on technical support needs (e g- fixing errors and bugs, changing risk domains, changing workflows etc-) Who Youll Work With Global due-diligence team members Assurance Project Managers Regional supplier due-diligence responsible Country dedicated due-diligence team members Procurement Senior leadership Key Qualifications Supply chain and supplier relationship management process understanding Knowledge of Coupa RPMA, SIM, P2P Power BI & Power Apps (BI Dashboards) Knowledge of configuration and release methodologies to enable communication with IT Stakeholder management Communication & language skills It is added advantage to have hands-on experience with Coupa CRA(RPMA) / Coupa P2P based due-diligence Personal Skills You Excel Technical competence Execution Mindset Communicates effectively Manages changes Implement Structured Processes and Optimization Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customerssuccess By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses This begins with our own people through training, career development, and a supportive culture empowering them to deliver outstanding service We know that when our people thrive, they create spaces where our customersemployees and businesses thrive too ISS is a Place to Be You Be who you are Become what you want Be part of something bigger Become more Become ISS How Youll Apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for We look forward to receiving your application as soon as possible ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are Places where people feel safe, respected, represented, and supported as their authentic selves Show more Show less

Senior Specialist - Supply Chain Due-Diligence

Chennai, Tamil Nadu, India

3 - 5 years

None Not disclosed

On-site

Full Time

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main Purpose Of The Position ISS Group is looking for an experienced supply chain risk & compliance profile with an operations mindset. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Senior specialist – Supply Chain due-diligence with focus on supplier due-diligence and onboarding. The role is to execute the dur-diligence process as per the defined process and business rules. You will be part of a team that support APAC or European countries which would require you to work in timings that matches these locations. What You’ll Do Ensure the supplier due-diligence process is conducted within defined timelines and cost Making sure suppliers are onboarded to ISS prequalification solution Be a subject matter in risk assurance in responsible souring requirements Define validation rules of supplier attestations along with group Center of Excellence Call suppliers and trouble shoot if supplier onboarding process is stopped Monitor performance of the due-diligence specialists and structure improvements Escalate supplier non-progress to relevant stakeholders and resolve onboarding bottlenecks Validate supplier provided information against ISS due-diligence criteria Facilitate country progress meetings to ensure 100% prequalification compliance achieved Assess and analyze the risk profile of supply chain and determine onboarding suppliers Train and act as mentor for due-diligence specialists Work with account operations & country Procurement with necessary management reports Who You’ll Work With Work with suppliers in onboarding them in due-diligence solution Collaborate with country Procurement organization in improving supplier onboarding process Engage with Subject Matter experts in addressing and resolving noncompliance Work with system responsible tools manager to test solutions Key Qualifications Minimum 3-5 years of experience in risk control and mitigation, Proficiency in responsible sourcing risk domains Strong execution skills according defined business rules Hands-on experience with compliance requirements of suppliers Knowledge of legal compliance requirements Risk assessment of supply chain Knowledge of risk solutions (e.g. Coupa “RPMA”) Communication & language skills Service mindset and appearance Knowledge of Coupa RPMA, SIM, P2P considered an advantage but not a requirement Personal Skills You Excel Execution Mindset Driving results & Performance Communicates effectively Escalation management Risk management Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How You’ll Apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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