Team lead Semi technical support Enhanceplus Consultants

1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As a Team Leader at our company, you will be responsible for leading a team of customer service representatives. Your role will involve managing team performance and metrics, providing coaching and guidance to team members, ensuring customer satisfaction, and resolving escalations. You will also collaborate with internal teams to improve products and services, as well as develop and implement team strategies and initiatives. Key Responsibilities: - Manage team performance and metrics effectively - Provide coaching and guidance to team members to enhance their performance - Ensure customer satisfaction by addressing and resolving escalations promptly - Collaborate with internal teams to ident...

Posted 1 week ago

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Technical - TL/Trainer/QA/Training Manager/Quality Manager 7 To 18 Lak Manthan Manpower Solutions

4.0 - 9.0 years

8 - 18 Lacs

Hyderabad

Work from Office

Hello, Hiring for Hyderabad locations for the Semi-Technical for Hyderabad. Hiring for below positions. Team Leader/Trainer/QA: CTC Upto 8.50 Training Manager / Quality Manager: CTC Up to 18.50 Note: Mandatory to have Experience in a Technical Role in Email and chat processes. Kindly refer JD to have clarity about the Experience we looking for We are seeking a Team Leader to lead a team of customer service representatives. Manage team performance and metrics Provide coaching and guidance to team members Ensure customer satisfaction and resolve escalations Collaborate with internal teams to improve products and services Develop and implement team strategies and initiatives Key skills and know...

Posted 6 months ago

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Hiring For a Team Leader - Tech Support - Salary Upto 8.5lpa Titanium Consulting Mumbai

5.0 - 10.0 years

7 - 8 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Candidate should be working as a team leader on papers for a Technical support process in an International BPO. Work Location - Hyderabad Shift - Rotational SHifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

Posted 6 months ago

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