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3.0 - 6.0 years
3 - 6 Lacs
Mumbai, Maharashtra, India
On-site
About The Job Join our team as a Network Project Coordinator, where you will play a pivotal role in overseeing network infrastructure projects, coordinating with ISPs, managing vendors, and ensuring seamless delivery and billing of network links for new and existing offices. Key Responsibilities Network Link Feasibility : Assess the feasibility of network links for new office locations. Collaborate with multiple Internet Service Providers (ISPs) to conduct feasibility checks. Coordination And Follow-up Work closely with onsite engineers to onboard new network links. Ensure timely follow-up with ISPs for link delivery and issue resolution. Monitor billing processes and ensure accuracy and timeliness in invoice management. Vendor Management Act as the single point of contact (SPOC) for all project-related activities concerning network link delivery and billing. Maintain strong relationships with vendors and ensure adherence to agreed Service Level Agreements (SLAs). Project Delivery Track and report on the progress of link deliveries for multiple projects. Identify risks and resolve roadblocks to ensure timely project completion. Technical Oversight Possess a strong understanding of network and operating system basics. Provide technical guidance and troubleshooting support when required. Key Result Areas (KRAs) Completion of link feasibility studies within agreed timelines. Successful onboarding of network links with zero escalations. Timely resolution of billing and invoice discrepancies. Vendor compliance with SLAs. Delivery of network projects within deadlines. Required Skills And Qualifications Educational Background : Bachelor's degree in Computer Science, Information Technology, or related fields Experience 3-6 years of relevant experience in network coordination, ISP management, or similar roles. Technical Skills Strong understanding of network basics (TCP/IP, routing, and switching). Familiarity with operating system fundamentals (Windows, Linux). Knowledge of network engineering and infrastructure concepts. Soft Skills Excellent communication and coordination abilities. Strong problem-solving and analytical skills. Ability to multitask and manage competing priorities effectively
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Salem, Chennai
Work from Office
We are Hiring!!! Job Description for Desktop Support Engineer System engineer maintains and troubleshoots the existing computers, laptops, security, and servers. To install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. Network of computers, and the desktop engineer typically has a manager to whom they report. A strong background in information technology and proficiency in all the Windows platforms is required. Required Candidate profile Should be willing to join immediately or have a noticed period of less than 15 days. Should be willing to work in any night rotational shift . Should be willing to do work from office. Desktop Support Engineer Tasks Answer calls or tickets to support end users with applications, hardware, software, and networking. Create end user documentation and knowledge base articles. Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions using ticketing tool. Monitor backups and maintenance logs. ISP Management, vendor follow-up, firewall monitoring Patches update Anti-Virus Console and update management Asset and Software License management Team coordination Improve and automate manual processes. Cross platform work and support (both Linux & Windows) Note: Candidates are asked to come for direct Walkin to Chennai & If got selected training will be given in Chennai Date - 02-06-2025 to 16-06-2025 (Direct Walk in) Contact Person - Jackson GS Jorin (Senior Associate HR) 0r Pradeep (HR) Contact Number - 9841980956 / 9150030280 Address - New No:37, Old No: 23-24, 4th Floor, Chamiers Towers, Chamiers Road, Teynampet, Chennai 600018, Ph: 91-44-4300 9030 | 91-44-4202 0780 , Website: www.redisolve.com
Posted 2 months ago
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