257 Isp Jobs - Page 8

Captive Unit Hiring for customer support profile Chat Process Undergrad/ Grad - 4 LPA Experienced - 5.5 LPA 5.5 Days working Cab facility in odd hours Rotational shifts and Rotational Offs Location: Gurgaon EXCELLENT COMMUNICATION REQUIRED contact- Mona 8588832917

Mandatory: MPLS Engineer certified in either CCIE or JNCIA is mandatory for this position. Candidates who have only attended the CCIE or JNCIA training programs, or who have not yet completed the certification, are not eligible Required Candidate profile Implementation & Migration of MPLS networks with LDP/MPLS & ISIS interior routing protocols. Exp in protocols including ISIS, OSPF & BGP. Configuration,deploy designed network solutions at ISP Gateway

Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on MPLS, VPRN/VRF and MP BGP/BGP working within an ISP / Telecoms service provider environment. Required Candidate profile Implementation & Migration of MPLS Core networks with LDP/MPLS and ISIS routing protocols. Exp in dynamic protocols ISIS, OSPF, BGP. Configuration, & deploy designed network solutions at ISP Gateway

Captive Unit Hiring for customer support profile Chat Process Undergrad/ Grad - 4 LPA Experienced - 5.5 LPA 5.5 Days working Cab facility in odd hours Rotational shifts and Rotational Offs Location: Gurgaon EXCELLENT COMMUNICATION REQUIRED contact- YUKTI

Captive Unit hiring for Premium Chat Process. We are hiring UG/Gard freshers and experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - freshers and experienced both can apply. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Note: Freshers Not Eligible Please go through the JD before applying as we are looking only for relevant profile. Irrelevant profiles will not be considered for this role. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Preferred Relevant experience will be considered for further rounds. Should have experience in Technical Voice, Broadband, Fiber Network and Fixed Line. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. One way cab facilities for drop within Boundary limit. Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - Priyadharshini / Akshaya Contact no - 7200106840 / 7092144919

Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: Camera Execution / Automation Engineer TitleEngineer Proven automation and programming expertise in Python , with 2"“4 years of hands-on experience . Solid understanding of Camera ISP pipelines and hardware architectures (preferably Multimedia segments). Practical experience in test execution across Camera , Video , and Display domains. Understanding of AI-integrated camera solutions , including face identification technologies . Familiarity with camera sensors such as ToF and RGB-NIR is advantageous. A strong grasp of the camera processing pipeline from a systems perspective is a plus. Strong foundation in Computer Science fundamentals , including data structures , algorithms , and trees . In-depth knowledge of Linux Embedded systems , Android frameworks , HAL , and Camera features . Excellent triage , system-level analysis , and debugging capabilities . Experience in end-to-end use case design and feature implementation . Strong sense of ownership , with the ability to deliver results and thrive in large team environments . Exposure to IoT testing environments is a plus. Strong verbal and written communication skills . Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: We seek Systems Engineers with demonstrable knowledge and hands-on experience for ISP simulation and software prototype. The Camera Systems team creates embedded imaging solutions for Snapdragon chipsets that power advanced mobile devices. Our solutions leverage dedicated hardware, multi-core processors, DSP, and GPU cores to provide state-of-the-art photographs, video recordings, as well as scene data for image understanding and object detection. Candidate will be working on creating software end to end prototype for ISP including post processing modules Optimization of SW algorithms and fixes/update to handle complex cases Candidate need to quickly learn new hardware modules interface and create software interface layer for these modules Candidate should be able to architecture changes for HW modules and suggest improvement for IQ/Power/Performance Candidate should be able to work with software and customer teams to debug issues Should be a quick learner, adopt to new technologies and good debugging skills Should be able to work with geographically spread teams Minimum Qualifications: 0-4 years of experience in multimedia technologies Strong C/C++ programming and debugging. Good understanding/Solid knowledge of image processing/Signal processing/Video (Multimedia technologies). Knowledge or experience on of embedded systems / Android & Linux Proficiency with version control tools & code-tip maintenance. Capable of independent work within a fast-paced & collaborative environment. Preferred Qualifications Working knowledge on camera design, imaging pipeline and ISP architectures Working experience with Android Camera. Education : RequiredBachelor degree of Electrical and/or Electronics Engineering PreferredMaster degree of Electrical and/or Electronics Engineering Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: Qualcomm is the innovation leader in the area of integrated chipsets that power advanced mobile devices, XR/IoT/Automotive & compute platforms. We are building on and expanding our reputation as the industry powerhouse for innovation in both wireless technologies and enabling advanced multimedia capabilities. We are seeking a passionate camera system architect to join the multimedia arch team in Bangalore , India. The team creates embedded imaging solutions for Snapdragon chipsets that power advanced mobile, automotive, IoT, and AR/VR devices. Our solutions leverage dedicated hardware, multi-core processors, DSP, and GPU cores to provide state-of-the-art photographs, video recordings, and machine intelligence. As a camera architect engineer, you will play a key role in analyzing and defining the architecture of new Spectra image signal processors (ISPs) inside Snapdragon SoCs for ADAS, XR, premium mobile markets. Key responsibilities Perform architecture analysis to compare architecture options and align teams to a recommendation Work with engineering teams to define data and control flows Explore ISP architecture options including hardware, firmware, software and the programming/control models of Spectra ISPs All Qualcomm employees are expected to actively support diversity on their teams, and in the Company. Preferred Qualifications Academic/industry experiences in the following areas Image /video signal processing Image sensor technology SoC System architecture and/or hardware micro-architecture and/or embedded software/firmware Power , performance, area analysis Experience with modern camera technologies and camera ISP pipeline. Good communication skills. Minimum Qualifications Master's degree in Electrical and Computer Engineering, Computer Science, or related field. 7 years or more of experience in architecture/micro-architecture. Keywords Camera, ISP, embedded, multimedia, image, algorithms, architect, micro-architecture Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience.

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Vanshika- 9811770437

Roles: Customer Service, Tech Support, Outbound Sales, Debt Settlement & Upsell Both side cabs 24/7 Shifts If Interested Call Nikhil 8882563423 Shreya 8595050095 Time to call: 11am-9pm

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Kashish- 9899117267

• Give reports and feedback to management • Communicate company policies /decisions to the team & ensure that they are followed • Audit quality of output for projects undertaken • Establish, maintain and improve customer relations

About The Role Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution ? ? ? ? Mandatory Skills: Network Data Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

About The Role Responsibilities ?¢ Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. ?¢ Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). ?¢ Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. ?¢ Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. ?¢ Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. ?¢ Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. ?¢ Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). ?¢ Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. ?¢ Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. ?¢ Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. ?¢ Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. ?¢ Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. ?¢ CCNP Equivalent Certifications with around 5 years?? experience. ?¢ Should be able to Multitask & involve in multiple projects at a time. ?¢ Take lead and participate in S0 calls and Outages till resolution

About The Role Responsibilities ?¢ Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. ?¢ Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). ?¢ Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. ?¢ Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. ?¢ Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. ?¢ Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. ?¢ Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). ?¢ Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. ?¢ Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. ?¢ Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. ?¢ Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. ?¢ Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. ?¢ CCNP Equivalent Certifications with around 5 years?? experience. ?¢ Should be able to Multitask & involve in multiple projects at a time. ?¢ Take lead and participate in S0 calls and Outages till resolution ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Responsibilities ?¢ Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. ?¢ Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). ?¢ Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. ?¢ Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. ?¢ Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. ?¢ Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. ?¢ Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). ?¢ Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. ?¢ Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. ?¢ Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. ?¢ Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. ?¢ Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. ?¢ CCNP Equivalent Certifications with around 5 years?? experience. ?¢ Should be able to Multitask & involve in multiple projects at a time. ?¢ Take lead and participate in S0 calls and Outages till resolution ? ? ? ? Mandatory Skills: Network Data Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - VIjay R Contact no - 9094617814

Responsibilities: Install, maintain & repair broadband networks using optical fiber technology. Provide exceptional customer service during on-site visits. Free meal Sales incentives Annual bonus

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Kashish 9899117267

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Vanshika- 9811770437

Designation: Team Lead Location: Bangalore Shift: Night Shift Must have: International Chat / voice process in past/current. Telecom process as a Team Lead / Associate Team Lead. Good understanding about Attrition and Shrinkage. Responsibilities Responsibilities: Responsible for delivery of services for a span of 15 to 20 agents Performance monitoring, data analysis for service delivery Coach, train and provide feedback for effective performance management Upkeep MIS and reports as per the program requirement Motivate the staff to exceed customer expectations Maintain compliance to all regulatory requirements for the business Handle additional process responsibilities as and when delegated Computer literate and well versed with MS-Office tools Day to day decision making capability High Level Tasks High Level Tasks: Maintain Customer Engagement through the life of the Customer Request from initiation through to closure Successfully identify the customers requirements; Interpret Customer Contracts to ensure services are billed correctly; Provision the appropriate orders through Client Business Network Provisioning or through other Carrier Provisioning systems (including Design and Commercial Preparation activities as required); Manage Client internal workgroups to deliver to customer or Client project schedules, involving multiple sites, services or a level of complexity requiring project-based coordination. Manage external Vendors to achieve completion within required timeframes; Handover to internal operational groups to ensure seamless Customer Support for New Customer or New LoB. provisioning of mobile voice services provisioning of mobile data services including: blackberry, mobile broadband, GPRS, Microsoft direct push and WIP VPN etc Provisioning and Updates of basic VAS products including: SMS, voicemail, MMS, caller ID, international roaming and surepage etc Email Products including email SMS, SMS broadcast, SMS Gateway etc Other products/services including: Bill on behalf, hardware ordering, OPOM to GSM transfers, porting and corporate employee plans etc Bulk provisioning of mobile products using TTWin/VB scripts Qualifications : Tertiary qualification and or previous international Service Desk experience will be required. However Client may review this inline with market trends. 3-5 years demonstrated experience working in a similar industry (i.e. telecommunications) competency Skills & Knowledge Thorough understanding of Customer support & delivery principles for the telecom domain supported by experience within a Call Centre, Service Desk and Asset Management operations (or similar environment) Thorough understanding of Customer Request management and experience delivering within Customer Service Levels Thorough understanding of Client voice/data (telecom, networking and bandwidth) products, including business rules to provision. Thorough understanding of Services and Customer Premise Equipment delivered by Third Party Providers and how these integrate with Carriage Services Excellent written and verbal communication skills with experience applying these skills to engage professionally with the Customer, Vendors and internal Client workgroups. Understands the requirement to deliver to Customer within agreed timeframes (or Contract Service Levels) and has experience co-ordinating own workload in conjunction with work from other groups to achieve required outcomes Understands the benefits of working systematically to identify root causes, anticipate implications and resolve problems and has experience working in this environment Understands the importance of issue management and can demonstrate ability to escalate issues at the right time, along with initial assessments and suggested resolutions Proven ability to quickly absorb new information about telecommunications offerings and network/telecom provisioning processes and apply to on the job activities Proactive in the establishment of professional relationships at appropriate levels of the customer structure and within Client. Ability to recognise the Commercial impact of a situation and to consider both the Customer and Commercial requirements in decision making High level of spoken and written English Computer literate e.g. Outlook, Word, Excel, Internet Explorer Excellent telephone manner Strong comprehension skills strong time management, Customer Service, product awareness, problem solving and analysis, Attention to detail, Customer contract awareness, Excellent telephone manner, Technical Aptitude, Competencies Customer Focus Communicating Clearly Professional Focus Embracing Change Listening and Questioning skills Teamwork Product knowledge Commitment to culture Concern for quality and standards Relationship building Ability to analyse and solve problems Effective understanding of technology Brand ambassador

We are looking for a Kibana Subject Matter Expert (SME) to support our Network Operations Center (NOC) by designing, developing, and maintaining real-time dashboards and alerting mechanisms. The ideal candidate will have strong experience in working with Elasticsearch and Kibana to visualize key performance indicators (KPIs), system health, and alerts related to NOC-managed infrastructure. Key Responsibilities: Design and develop dynamic and interactive Kibana dashboards tailored for NOC monitoring. Integrate various NOC elements such as network devices, servers, applications, and services into Elasticsearch/Kibana. Create real-time visualizations and trend reports for system health, uptime, traffic, errors, and performance metrics. Configure alerts and anomaly detection mechanisms for critical infrastructure issues using Kibana or related tools (e.g., ElastAlert, Watcher). Collaborate with NOC engineers, infrastructure teams, and DevOps to understand monitoring requirements and deliver customized dashboards. Optimize Elasticsearch queries and index mappings for performance and data integrity. Provide expert guidance on best practices for log ingestion, parsing, and data retention strategies. Support troubleshooting and incident response efforts by providing actionable insights through Kibana visualizations. Primary Skills Proven experience as a Kibana SME or similar role with a focus on dashboards and alerting. Strong hands-on experience with Elasticsearch and Kibana (7.x or higher). Experience in working with log ingestion tools (e.g., Logstash, Beats, Fluentd). Solid understanding of NOC operations and common infrastructure elements (routers, switches, firewalls, servers, etc.). Proficiency in JSON, Elasticsearch Query DSL, and Kibana scripting for advanced visualizations. Familiarity with alerting frameworks such as ElastAlert, Kibana Alerting, or Watcher. Good understanding of Linux-based systems and networking fundamentals. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications: Experience in working within telecom, ISP, or large-scale IT operations environments. Exposure to Grafana, Prometheus, or other monitoring and visualization tools. Knowledge of scripting languages such as Python or Shell for automation. Familiarity with SIEM or security monitoring solutions.