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3.0 - 4.0 years
5 - 6 Lacs
Pimpri-Chinchwad
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
3.0 - 4.0 years
5 - 6 Lacs
Hyderabad
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
3.0 - 4.0 years
5 - 6 Lacs
Tiruppur
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
3.0 - 4.0 years
5 - 6 Lacs
Dombivli
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
3.0 - 4.0 years
5 - 6 Lacs
Thane
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
3.0 - 4.0 years
5 - 6 Lacs
Ghaziabad
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
3.0 - 4.0 years
5 - 6 Lacs
Mumbai
Work from Office
Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.
Posted 4 days ago
0.0 - 5.0 years
4 - 9 Lacs
Hyderabad
Remote
Manage, supervise and provide technical advice on telecommunications systems. Receive feedback, identify users’ needs and requirements and mobilize existing technology to meet their criteria. Document plans, requests, activities and specifications. Required Candidate profile Hands on experience with all telecommunications systems including peripheral equipment (e.g.computer networks, optical fiber, on site controllers, data modems, terminals, etc). Perks and benefits Travel benefits. Paid sick leave. Gratuity.
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You will be working as a Customer Service Executive at Tata Communications, responsible for providing L2 and L3 support to ensure network and system uptimes. Your role will involve coordinating with cross-functional teams for issue resolution, handling escalated customer and SD related issues, and managing network major events and restoration. Additionally, you will be supporting IOR execution and new augmentation, presenting network/system performance to management, and managing vendor relationships and performance evaluation. To qualify for this role, you should have a degree in ECE/EE or BCA/MCA from a recognized institution/university, with 1 to 2 years of experience in transmission. A certification in any specialization will be an added advantage. Your top 5 skill requirements include: - Very good knowledge in SDH/DWDM/OTN technologies - Familiarity with troubleshooting OSP/ISP/Infra issues - Hands-on experience with SDH/DWDM/OTN equipment from various manufacturers - Good understanding of network design, DCN, and Sync deployment - Ability to manage a team of 5-8 members and proactive in approach If you meet these qualifications and have the necessary experience, you will play a crucial role in ensuring seamless network operations and customer satisfaction at Tata Communications.,
Posted 6 days ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Walk-in drive for International Chat Support - Telecom (1-3 years) Walk-in: 30th Jul (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support - Chat: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration: - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics: - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Preferred candidate profile Previous experience in a customer service or chat support role, preferably in the telecom industry. - Experience Telecom, Internet, Broadband Services, Anti-virus Product Support, Troubleshooting Router - Switches with International Chat experience are preferred. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. Flexibility: Willing to work in night shift. (2 Way Cab & Shift allowance will be provided) Must have good communication skills. Flexible to work from office (5 days) The candidates should not have any Backlogs (arrears). Interview Process: HR Screening Typing Assessment ( WPM Test Desired score 35 WPM) English Grammar EF SET Test ( 15 min test Desired score 70) L1 with Team Lead L2 with Manager Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email,
Posted 6 days ago
1.0 - 6.0 years
4 - 7 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- Mona - 8588832917
Posted 6 days ago
0.0 - 5.0 years
2 - 3 Lacs
Dispur
Work from Office
Join TheRojgaar.com! Design, deploy & maintain network infra. Req: BE/BTech with 1yr exp or Diploma with 6yrs. Skills: OFC, OTDR, audits, RFP, troubleshooting. Apply: https://forms.gle/CPVaq3yxvZMvKQdEA | Email: hire@therojgaar.com | therojgaar.in Travel allowance
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Ahmedabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Role & responsibilities Lead Generation Field Sales Telecom Sales Preferred candidate profile
Posted 1 week ago
1.0 - 6.0 years
4 - 7 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)
Posted 1 week ago
2.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
Customer Service Executive Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement "Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 3 to 4 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good interpersonal & communication skills.
Posted 1 week ago
1.0 - 2.0 years
1 - 4 Lacs
Pune
Work from Office
Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 1 to 2 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good
Posted 1 week ago
1.0 - 2.0 years
1 - 5 Lacs
Pune
Work from Office
Technical Support Engineer 1Customer Front Line for Trouble Reporting 2Trouble Ticket Assignment to different technical teams 3Escalation Management 4MPLS Basic Troubleshooting and Fault isolation B> Major Responsibilities. 1>To be the First Point of contact for Tata Communications customers from technical Perspective & identification of the technical problem 2> Maintaining Optimum productivity as per set Standards. 3>Maintaining optimum Quality as per set Standards. 4>Handling all TSC Emails and ensuring that the targets are adhered. 5>Handling escalation and customer queries 1>Graduation in Electronics and Telecom/Computer Engg 2>Ability to use e-mail, internet, Word and other softwares 3 >Exposure to ISP Operations preferred 5>Any other certification is preferred 6>MPLS/IP Routing and protocol E> Experience Necessary requirement 1-3 years of experience in below areas 1> Experience in customer Front Line for Trouble Reporting 2> Experience in MPLS Basic Troubleshooting and Fault isolation 3>Experience in Handling Escalations and working in Shifts.
Posted 1 week ago
4.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Experience: 4 to 5 Experience. Job Description: Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN , Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
We are looking for a Senior Embedded Linux Engineer to join our dynamic engineering team in Bangalore/Bengaluru. You should have at least 3 years of experience in Embedded Linux driver and kernel development, with expertise in low-level driver development, hardware bring-up, and multimedia integration on ARM-based platforms. Your responsibilities will include developing and maintaining Linux kernel and device drivers, integrating multimedia IPs, system-level debugging, and collaborating with hardware and software teams for system bring-up and validation. Key Responsibilities: - Develop and maintain Linux kernel and device drivers, focusing on V4L2, DRM, I2C, IPC, and DMA. - Work on bare-metal drivers and applications for ARM-based systems. - Integrate and validate multimedia IPs such as MIPI CSI/DSI, HDMI, SDI, VCU, and ISP. - Perform system-level debugging, root cause analysis, and optimization. - Collaborate with cross-functional teams to ensure full system bring-up and performance validation. - Contribute to board support packages (BSP), bootloaders, and low-level firmware development when necessary. Required Skills and Experience: - 3+ years of experience in Embedded Linux driver/kernel development. - Strong C programming skills with hands-on experience in Linux kernel internals. - Proficiency in Linux device driver development and familiarity with subsystems like V4L2, DRM, and I2C. - Experience with multimedia IPs: MIPI, HDMI, SDI, VCU, ISP. - Solid understanding of the ARM architecture, memory-mapped IO, and interrupt handling. - System debugging experience using tools such as JTAG, serial consoles, and kernel logs. Preferred Qualifications: - Experience with SafeRTOS, FreeRTOS, or other embedded RTOS environments. - Background in product development or systems engineering involving hardware platforms and software/firmware stacks. - Excellent verbal and written communication skills for documentation and presentations. - Strong interpersonal and organizational skills. - Ability to work in a fast-paced, multidisciplinary technical environment. If you meet the requirements and are interested in this opportunity, please share your updated profile to vagdevi@semi-leaf.com. This is a full-time position with a Monday to Friday work schedule, based in person.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Customer Support Representative, you will be responsible for working closely with customers to understand their service-related needs and provide them with the best solutions while delivering exceptional customer service. Your primary duties will include diagnosing and resolving basic network and modem functionality issues, troubleshooting landline problems, guiding customers through phone hardware and software configurations, and offering resources for customer repair issues. You will also be interacting with customers over the phone to provide updates on service status and ensure that services are restored promptly. In cases where on-site service is required, you will schedule technician dispatches and escalate technical issues to higher-level support when necessary. We are looking for candidates who have a minimum of 6 months of experience in an international chat profile and possess the ability to multitask in a Microsoft Windows environment using various troubleshooting programs. Graduates or Post Graduates with excellent communication skills are encouraged to apply. It is essential that you have previous experience dealing with ISP, internet, Wi-Fi, router, and modem connectivity issues, as well as a background in upselling products. The role requires you to be comfortable working in a 24*7 environment with rotational shifts and week offs. Candidates with a maximum of 6 months gap from their last organization will be considered. In addition to a competitive salary, the position offers various perks and benefits, including pick and drop facilities, access to Medicare for free online consultations with doctors, and performance-based incentives.,
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Kasargode
Work from Office
Join TheRojgaar.com! Design, deploy & maintain network infra. Req: BE/BTech with 1yr exp or Diploma with 6yrs. Skills: OFC, OTDR, audits, RFP, troubleshooting. Apply: https://forms.gle/CPVaq3yxvZMvKQdEA | Email: hire@therojgaar.com | therojgaar.in Travel allowance
Posted 1 week ago
10.0 - 20.0 years
0 - 0 Lacs
navi mumbai, mumbai city
On-site
Key Responsibilities: 1. Business Development & Sales Strategy Develop and execute wholesale bandwidth sales strategies to maximize market share and revenue. Identify and acquire new ISP & ; MSO clients to grow the wholesale business. Manage the entire sales lifecycle from lead generation to contract/price negotiation and closure. 2. Client & Relationship Management Maintain strong relationships with existing wholesale customers (regional ISPs). Conduct regular client meetings, business reviews, and market analysis to identify expansion opportunities. Ensure high customer satisfaction through service assurance and proactive account management. Build strong relationships with ISPs and convert them as Strategic Alliance Partnership. 3. Commercial & Pricing Strategy Design competitive pricing models for bandwidth, leased lines, and IP transit services. Work closely with finance and regulatory teams to ensure profitable and compliant deal structuring. Negotiate long-term contracts, SLAs, and customized solutions based on client needs. 4. Network & Infrastructure Collaboration Coordinate with network planning and operations teams to ensure timely deliveries. Drive fiber network expansion partnerships with local ISPs and infrastructure providers. 5. Market Intelligence & Competitive Analysis Monitor market trends, competitor pricing, and emerging technologies in wholesale bandwidth. Develop strategies to stay ahead of competitors in the wholesale and carrier business. Provide insights on regional demand patterns and potential areas for growth. Proactively monitor price changes and extend the benefits to the existing Customers to retain them. Requirements: Key Qualifications & Skills: 15+ years of experience in wholesale ISP sales, or B2B bandwidth sales. Strong understanding of IP transit, MPLS, leased lines, fiber-optic networks, and carrier-grade solutions. Proven ability to generate multi-million-dollar sales in bandwidth and connectivity services. Strong contract negotiation skills, including experience with SLAs and regulatory compliance. Excellent networking and relationship management skills within the telecom and ISP ecosystem. Experience working with Tier 1 & Tier 2 ISPs, and large enterprises. Ability to work with cross-functional teams (technical, finance, legal, operations) to drive business growth. KPIs & Success Metrics: Revenue Growth Achieving and exceeding wholesale sales targets. Retain and grow business from the existing ISP Customers/Partners Client Acquisition & Retention Expanding the ISP and enterprise customer base. Convert existing/new ISPs as Strategic Alliance Partners Market Share Expansion Increasing penetration in regional ISP markets. Profitability Optimizing margins while maintaining competitive pricing.
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact-+919899117267 Kashish.
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Gurugram
Work from Office
We are looking for an experienced and motivated B2B Sales Executive to drive the sales of leased line and other telecom solutions to corporate clients. The role requires identifying potential business customers, understanding their connectivity needs, proposing suitable solutions, and closing sales. Key Responsibilities: Identify and generate leads for leased line and data connectivity products. Conduct client meetings and presentations to understand requirements. Offer customized telecom solutions to meet business needs. Negotiate and close deals with corporate clients. Maintain strong post-sales relationships for upselling and renewals. Requirements: 38 years of experience in B2B telecom sales (leased line, MPLS, broadband). Strong communication, negotiation, and presentation skills. Ability to work independently and meet sales targets. Preferred Industry: Telecom / ISP / Enterprise Connectivity Solutions. Interested candidate can share their resume on (8977540946) Vishal Kumar
Posted 1 week ago
11.0 - 13.0 years
25 - 32 Lacs
Chennai
Work from Office
Experience: 11 - 13 years Location: Chennai Experience in Networking Domain is Mandatory Work Schedule: The standard working hours are 11:00 AM to 8:00 PM IST. Flexibility is expected to accommodate project meetings that may occur outside of these hours. Job Description: 1. Candidate will be part of a dynamic team though must have the ability to proactively work on their own to manage and balance a continuous workload. 2. To maintain an up-to-date knowledge of hardware, software and scripting methodologies and be able to manage technical queries. Can contribute and implement continuous improvements in all areas to ensure the team are sufficiently trained to cover all work activities. 3. Implement corrective measures where necessary as well as modify any documentation to ensure it is kept relevant and updated. 4. An ability to simplify and explain technical information to others who are less technical and/or knowledgeable. 5. Review future work schedule and collaborate closely with line manager(s) to ensure projects are resourced appropriately and that teams proposed by the relevant functions have the appropriate skills and experience. 6. Candidate must take ownership to manage elements of the IP Network Tech Refresh programme of work. Skillset Must have: 1. Interest in networking technologies and systems 2. Curiosity and ability to self-learn new concepts 3. Strong analytical and problem-solving skills 4. High attention to detail 5. Excellent organizational and time management skills 6. Clear and effective verbal communication 7. Strong written communication skills 8. Self-motivated with the ability to work independently 9. Collaborative and team-oriented mindset Good to have: Microsoft Excel likely for data analysis, reporting, or project tracking Microsoft Word for documentation, reports, or formal communication. Strong analytical and problem-solving skills Jira for issue tracking and project management. Kanban a visual workflow management method, often used in Agile environments. PRINCE2 a structured project management methodology. Waterfall a traditional, linear project management approach. Agile – an iterative and flexible project management methodology.
Posted 1 week ago
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