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Atria Convergence Technologies Limited logo
Field Network Engineer role Atria Convergence Technologies Limited

1.0 - 6.0 years

3 - 5 Lacs

chennai, tamil nadu, india

On-site

Roles & Responsibilities: 1. Assume overall responsibility for ensuring 99.99% Customer Uptime 2. Ensure that the switches in the network are maintained as per norms 3. Ensure support for timely connectivity for all the cross functional teams 4. Maintain the network database and submit the required report to the reporting manager on regular intervals 5. Attend customer complaints on field and give quality resolution within the TAT 6. Provide timely resolution of technical complaints through analysis/ trouble shooting 7. Monitor NMS through relevant application and take appropriate action based on the events 8. Analyze repeat complaints and ensure implementation of corrective measures through...

Posted 4 days ago

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