Walk in interview For Service Desk-14th June Tcs Noida Tata Consultancy Services

2.0 - 6.0 years

3 - 6 Lacs

Noida

Work from Office

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 14th June 2025 Timing: 10:00 Am-2:00 PM Location: Tata Consultancy Services, Assotech Business Cresterra, TCS Yamuna Tower, VI, Plot No.22, Noida-Greater Noida Expy, Sector 135, Uttar Pradesh 201301 Carry updated resume, any govt ID printout and one passport size photo. Required Information Details Job Description Role- Desktop support / O365 / Laptop support Location of Requirement Noida Desired Competencies Must-Have Proven experience as a help desk technician . Ability to diagnose and resolve basic technical issues. Basic understanding of computer systems. Customer-oriented and cool-tempered. 2 years' experience in the Helpdesk/Desktop support. Good Communication Skills Basic technical Knowledge. Good-to-Have Experienced resources with good communication knowledge. Responsibility of / Expectations from the Role 1 Resolving incoming client and personnel IT queries on phone. 2 Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. 3 Collaborating with internal departments to ensure that IT needs are met. 4 Documenting processes and maintaining service desk records. 5 Asking questions about the problem and explaining possible solutions 6 Dealing with problems for hardware, such as servers, computers and printers, and software programs

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