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2 - 7 years

1 - 5 Lacs

Jaipur

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for system configurations. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills: Experience with Backup and Recovery Systems. Strong understanding of storage area networks (SAN) architecture and design principles. Knowledge of backup and recovery systems and best practices. Experience in configuring and maintaining Dell EMC storage solutions. Ability to troubleshoot and resolve issues related to SAN infrastructure. Additional Information: The candidate should have a minimum of 2 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Jaipur office. A 15 years full time education is required.

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3 - 8 years

1 - 5 Lacs

Bengaluru

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : NAS Architecture and Design Good to have skills : Storage Area Networks (SAN) Architecture and Design Minimum 3 year(s) of experience is required Educational Qualification : as per Accenture standards Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system issues. Maintain documentation of system configurations and troubleshooting steps. Implement best practices for system security and data protection. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in NAS Architecture and Design. Good To Have Skills: Experience with Storage Area Networks (SAN) Architecture and Design. Strong understanding of network-attached storage (NAS) concepts. Knowledge of storage protocols such as NFS, CIFS, and iSCSI. Experience in designing and implementing NAS solutions. Familiarity with storage virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in NAS Architecture and Design. This position is based at our Bengaluru office. A degree as per Accenture standards is required. Qualifications as per Accenture standards

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8 - 10 years

32 - 37 Lacs

Bengaluru

Work from Office

The Opportunity Nutanix Database Service is the only hybrid multi-cloud DBaaS for Microsoft SQL Server, Oracle Database, PostgreSQL, MongoDB, and MySQL. Efficiently manage hundreds to thousands of databases with no complex migration required. Quickly and easily provision new databases, automate important but tedious administrative tasks like patching and backups, and choose the right operating systems, database versions, and database extensions to meet application and compliance requirements. About the Team At Nutanix, our NDB team in Bangalore consists of 11 highly talented individuals who are passionate about their work. The team culture is one of collaboration and support, where each team member is valued for their unique contributions. You will have the opportunity to work hand in hand with dedicated coworkers who are committed to achieving success together. You will report to the Senior Manager, Engineering, who is experienced, approachable, and supportive of individual growth and professional development. The work setup at Nutanix is hybrid, requiring employees to come into the office for 2 days per week to foster team connectivity and collaboration. This arrangement allows for a good balance between remote work flexibility and in-person collaboration. As part of NDB at Nutanix, there are no specific travel requirements. This means you can focus on your responsibilities and projects without the added stress of frequent travel. Your Role Architect, design and develop a platform layer that interacts with Nutanix storage and provides API services to layers above. This layer should be modular enough to interact with cloud and other storage features. Develop a deep understanding of use cases and design innovative solutions for customer requirements. Work closely with development, test, documentation and product management teams to deliver high-quality products in a fast-paced environment. Engage with customers and support when needed to solve production issues. What You Will Bring Experience working with Linux systems (user level). Experience with configuration of LVM, Devices (raw, block, udev), Networking, Kernel, SCSI/ISCSI. Experience working with Storage Systems, Hypervisors (ESX). Love of programming and rock-solid in one or more languages: Python, C, C++, Java, ideally for enterprise-quality software Experience working with Object oriented programming A Bachelor s degree in Computer Science or related field is required. Advanced degree in Computer Science preferred. Experience of 8-10 years in developing enterprise software. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. -- Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] .

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8 - 12 years

30 - 45 Lacs

Bengaluru

Work from Office

Job Summary We seek a motivated Cloud & Platform Consultant to join our Cloud and Platform Customers for the smooth functioning of Storage Professional Services. You will provide Level 4 Infrastructure Improvements, Designs, New Installations, and implementations with best practices, predominantly working on NetApp Storage and Cloud products and services, support to our customers by responding to Incidents and requests, Problem Management Experience in supporting a varied clientele and a strong understanding of all NetApp storage-based technologies. Job Requirements • Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies). • Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. • Experience in other NetApp storage technologies like Storage grid, E-Series, CVO, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. • Experience with automation tools such as NetApp Workflow Automation. • Working experience with either GCP, Azure or AWS hyperscale. • Good to have Expert level cloud certifications like AWS Certified Solutions Architect Associate/Professional, Google Associate Cloud Engineer or Professional Cloud Architect, Azure Administrator or Architect. • Good o have NetApp cloud-based certifications like Hybrid Cloud Administrator or Implementation Engineer. • Strong customer communication and documentation skills. • Experience in writing basic PowerShell/Python scripts would be beneficial. • A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). • Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). • Knowledge in ITIL methodologies: change, incident, problem and configuration management. • Understanding of outsourcing/managed service and Cloud industry. Education Typically requires a minimum of 10 years of related experience with a bachelor’s degree, and preferably 12-14 years; or 8-10 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.

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7 - 9 years

0 - 0 Lacs

Thiruvananthapuram

Work from Office

Storage & SAN Management: Design, configure, deploy, and maintain Hitachi SAN storage systems. Implement storage zoning, LUN provisioning , volume management, and multipathing. Monitor storage performance, manage capacity planning, and optimize utilization. Ensure integration and compatibility with other storage platforms, including NetApp . Administer Veritas backup solutions, ensuring data availability, integrity, and security. Configure and manage Brocade SAN switches , including ISL setup and zoning . Maintain strong expertise in SAN protocols such as Fibre Channel (FC), iSCSI, SMB , and multipath configurations . Infrastructure Support: Conduct routine maintenance, patching, and upgrades on SAN and NAS systems. Troubleshoot and resolve complex storage issues related to performance, connectivity, and data access. Collaborate with IT teams (server, virtualization, database) to ensure storage alignment with business requirements. Develop and support Disaster Recovery (DR) and Business Continuity strategies. Documentation & Reporting: Create and maintain detailed documentation for all storage architectures, configurations, and operational procedures. Generate regular reports on storage performance, capacity, and trends. Provide clear, actionable recommendations for storage optimization, upgrades, and future planning. Facilitate smooth handovers to operational teams with complete knowledge transfer and documentation. Required Skills Hitachi Storage Management, SAN

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7 - 9 years

0 - 0 Lacs

Thiruvananthapuram

Work from Office

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Windows/Hyper -V admin L3 -Level L3, -Windows 2012 R2, 2016 and 2019 Expertise in Hyper-V failover clusters and related tools (Hyper-V Manager, Failover Cluster Manager). Hands-on experience with physical server environment management, preferably Dell hardware. Strong knowledge of SAN storage, iSCSI, and multipath configurations with failover cluster. -Replication of Servers from Primary site to Secondary -Working experience in the upgrade and reinstallation of OS Versions -Linux Server Support for deployment of Virtual Machines and basic troubleshooting -Group Policy Management and Active Directory -Working Experience on Patch and Vulnerability Management with fixes. -To Maintain the optimal System Performance and Stability -Managing User access -To Support and resolve issues in collaboration with Various Vendors for Hardware and Software issues -Troubleshoot system errors and review error logs -To provide suggestion on System Enhancement and upgrades by Assessing the entire Server Architecture -You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business -Team Collaboration -Vendor Management Required Skills Windows,Hyper,San Storage,Iscsi

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10 - 15 years

10 - 20 Lacs

Bengaluru

Work from Office

Job Title: Server/Storage/Virtualization Engineer (SME) ROLE AND RESPONSIBILITIES Solid hands-on experience in designing and commissioning of OEM Servers and Storage Infrastructure Systems. Must be a Subject Matter Expert in HPE or Dell or Cisco UCS Rack mount Servers, HPE or Dell or Cisco UCS Blade Systems (Enclosure, Interconnects and Servers), Remote Management Tools (ILO, iDRAC and CIMC), Infrastructure Management Tools (OA, OneView, and UCS Manager) and HPE or Dell mid or high end Storage Systems (3PAR, Nimble, Primera). Proficient in Storage Types (SATA, SAS, SSD, FLASH) and technologies (RAID, LUN, Virtual Volumes, Storage pool, and etc) Proficient in Storage Area Network (SAN) including SAN switches, interconnect modules and fabric interconnects Solid hands-on experience and demonstrated skills in the Virtualization, Orchestration and Private Cloud. Must be a Subject Matter Expert in VMWare vSphere Suite (ESXi and vCenter), VMWare vCloud Director(vCD), VMware vRealize Suite (vROPS, vRA, vCloud Usage meter), Basic Networking, NSX-V, NSX-T, vRLI, vRNI, vSAN, VMWare SRM (Site Recovery Manager KEY SKILLS REQUIRED OEM Bare metal Servers (Rackmount, Blade and HCI) OEM Bare Metal Storage Systems (FC-SAN, iSCSI and NAS) SAN, Storage Area Network (Virtual connect or Fabric Interconnect) VMware vSphere Suite (ESXi, vCenter) Basic Networking, NSX-V, NSX-T, vRLI, vRNI vSAN Windows Server OS Linux Oss (Red Hat and Ubuntu) QUALIFICATIONS AND CERTIFICATIONS REQUIREMENTS Work experience and educational background that a candidate should have when applying for the position. Years of Exp.: 10+ years of experience in implementing Data Center /Server/ Storage / Virtualization Solutions

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