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3 - 5 years

6 - 10 Lacs

Trivandrum

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Job Summary: We are seeking a highly skilled NetApp Storage and Veeam Backup Engineer to manage, maintain, and optimize our enterprise storage and backup solutions. The ideal candidate will have extensive experience with NetApp storage systems and Veeam Backup & Replication , ensuring data integrity, high availability, and disaster recovery readiness. Key Responsibilities: NetApp Storage Management: Design, implement, and maintain NetApp storage systems (ONTAP, AFF, FAS, etc.). Manage SAN and NAS storage infrastructure , ensuring high availability and optimal performance. Perform storage provisioning, capacity planning, and system upgrades . Monitor and troubleshoot NetApp storage issues to minimize downtime. Implement storage replication, snapshots, deduplication, and disaster recovery strategies. Utilize NetApp tools such as Active IQ, SnapCenter, and Cloud Volumes for monitoring and optimization. Veeam Backup and Recovery: Design and administer Veeam Backup & Replication solutions for physical and virtual environments. Configure backup jobs, repositories, retention policies , and replication settings. Conduct regular backup testing, disaster recovery drills, and failover validation . Troubleshoot backup performance issues and optimize recovery processes. Ensure compliance with backup policies, data retention, and security regulations . General Responsibilities: Collaborate with cross-functional IT teams on storage and backup strategies. Perform regular patching, upgrades, and security hardening . Document configurations, procedures, and troubleshooting guides . Provide technical support and resolve storage/backup-related issues efficiently. Stay updated with the latest technologies in NetApp storage and Veeam backup solutions . Required Skills & Qualifications: 5+ years of experience in NetApp storage administration . Strong expertise with NetApp ONTAP, SnapMirror, SnapVault, and FlexClone . Extensive experience with Veeam Backup & Replication in enterprise environments. In-depth knowledge of SAN, NAS, iSCSI, NFS, and Fibre Channel protocols. Familiarity with cloud-based backup solutions and hybrid storage architectures. Experience working with Windows, Linux, and Hyper-V environments. Strong troubleshooting, problem-solving, and performance tuning skills. Excellent documentation and communication skills. Preferred Qualifications: NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE) certification. Veeam Certified Engineer (VMCE) certification. Experience with automation and scripting (PowerShell, Python, or Ansible) . Knowledge of cloud storage technologies (AWS, Azure, Google Cloud). Why Join Us Work in a cutting-edge IT environment with modern storage and backup technologies. Collaborate with experienced IT professionals in a dynamic and challenging role. Competitive salary, benefits, and opportunities for career growth.

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2 - 4 years

1 - 5 Lacs

Kolkata

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduate BTech MCITP VCP Datacenter Virtualization Cloud Certification Primary Skill:Expertise in Vmware& Windows server side infrastructure (Windows 2008, 2012,2016 & 2019, Active Directory, Server Hardware etc.) and associated technologies WSUS,DNS, DHCP, Failover Cluster, Group PolSecondary skill:Experience on Powershell scripting, & other Cloud experiences - Azure, GCP,AWS etc.Key responsibilities:1. Administration of components in a large VMware environment include vCenter, VMware Update Manager, vCenter Operations Manager & related technologies. 2.Implementation of Windows 2008/2012/2016/2019,Patch management,. 3.Primarily taking care of seup/Build/Configuration of Windows & ESxi servers, including fabric interconnects, chassis, VC Server Profiles etcTechnical experience:1. Experience with VSphere Suite. Implementing and managing Private Cloud Environments (Redhat CloudForm) ,VMware ESXi .VMware vSphere, vRealize Operations, vCenter Converter (P2V migrations).2. Expert knowledge of vSphere components such as vCSA, PSC, and ESXi & related technologies such as vMotion, HA, DRS/SDRS, VDS, Affinity rules, storage vMotion, vSphere Replication, iSCSI, NFS, Distributed Switch & SAN. Automation Powershell & management of Server Profiles in Virtual Connect ,Oneview. Professional Attributes:1. Good communication and interpersonal skills. 2. Strong writing skills and stakeholder management. 3. Excellent problem-solving skills and mitigate technical issues.Educational qualification:Graduate/BTech , MCITP, VCP Datacenter Virtualization,Cloud Certification Additional Information:2-4 years overall IT experience with around 3 years as Wintel,Vmware Administrator. Qualification Graduate BTech MCITP VCP Datacenter Virtualization Cloud Certification

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4 - 9 years

6 - 11 Lacs

Pune

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In the role of Storage Developer, you would be responsible for designing and development of features for IBM Storage family of storage products, IBM Software Defined Storage portfolio & IBM cloud storage services. You will be owning and driving product functionality as SME and represent it in global product team. You will work with the senior technical leaders and manager in effectively managing the deliverables through technical skills and prior experience. Required education Bachelor's Degree Required technical and professional expertise Required Professional and Technical Expertise : 4+ years of relevant experience of Storage Development. Strong technical skills in storage system architecture. Proven Storage domain knowledge with hands-on experience on storage software stack implementation and features like High availability, storage multi-pathing solutions. Good understanding of storage protocols such as Fibre Channel, FCoE, SCSI, iSCSI, LLDP, SAN, Multipath IO etc. Experience in Algorithms, Data Structures/File Structures Strong skills in Unix/Linux internals – Hands-on in multi-threading, synchronization, interrupt handling & file systems, Kernel programming etc. Strong C, Python, Linux Systems Programmer, Good to have JAVA Skills Understanding of security concepts like encryption, key management, authentications, certificate signing processes, data integrity etc Good problem-solving skills for complex issues with interdependencies across multiple modules Ability to crisply communicate with stake holders (clients and level 3 support teams) for resolving field issues. Proven Debugging, troubleshooting in IO Virtualization environment and problem-solving skills Knowledge and hand-on usage of code and defect management tools. Good written/verbal communication skills to report program status crisply and accurately. Experience working with Global teams. Familiarity with Host OS virtualization (VMware, MS Hyper-V) Ability to go through protocol specifications. Open Shift,OpenStackArchitecture, specificallyCinder, CSI (Kubernetes plugin), vSphere plugin,AnsiblePlugin. Networking. Preferably with Block or any other (File/Object) Storage experience. Understanding of private cloud administration, configuration, analysis etc. Skills: Python, shell scripting, REST API etc. Preferred technical and professional experience Preferred Professional and Technical Expertise : Experience working with Ethernet, Fibre-Channel adapters Experience / Knowledge of block storage replication/concepts

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4 - 8 years

6 - 10 Lacs

Bengaluru

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About The Role - Grade Specific Capgemini is hiring for below Storage Driver Developer Role, interested candidates please apply. Responsibilities: Develop high and low level design, drivers and firmware for different HW blocks. Adopt of operating systems and embedded software for different processor architectures. Develop SW based on pre-silicon development vehicles. SW bring-up using pre-silicon vehicles and silicon based platforms. Upstreaming of open source code. Develop SW component level tests and enable in CI/CD system. Debug issues using standard HW/SW based debuggers and diagnosing equipments like Trace 32, JTAG, Lacroy-PCIe Analyzer etc. Skills : Excellent knowledge in Linux internals and different drivers. Strong knowledge in different standards protocol like NVMe, NVMeOF(NVMe over RDMA or TCP/IP), iSCSI, RAID, PCIe, RDMA-NIC, Ethernet , CXL etc. Good understanding of Hardware architectures if worked on above mentioned sstandards. Excellent understanding on SDLC (SW Development Life Cycle). Expert Level development & debug capabilities in the areas of Firmware BSP and device drivers. Complex Technical Problem solving in the area of system boot, UEFI and OS functionality. Can code to standards and integrate with existing solutions. Software development skills (C, C++,Python). Strong low level debugging skills that enable the root causing of issues at the firmware and hardware level and Operating System (OS) internals. Good understanding of various CPU architectures preferable IA, ARM and RISC V. Good understanding of the Pre Silicon Development environment. Education & Experience : BTech/MTech in Computers, Electronics or Electrical Engineering. Around 5 to 8 years of experience in embedded software development across different architectures

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6 - 8 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As a Netapp Network Attached Storage (NAS) Administrator, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems or applications. Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in Netapp Network Attached Storage (NAS) Administration. Good To Have Skills:Experience in Cloud Tech Support and Application Support. Strong understanding of system or application architecture and design. Experience in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 6-8 years of experience in Netapp Network Attached Storage (NAS) Administration. The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. Qualification Graduate

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5 - 8 years

1 - 5 Lacs

Kolkata

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Hitachi Data Systems (HDS) Minimum 5 year(s) of experience is required Educational Qualification : Graduate Title:Storage L3 SME Primary skill:Hitachi, 3PAR ,NetAppKey responsibilities: Minimum of 6 years of hands-on experience in designing, implementing, and supporting NetApp, Hitachi, and 3PAR storage solutions in enterprise environments. Expert-level knowledge of storage concepts, technologies, and protocols (NAS, SAN, FC, iSCSI, NFS, CIFS). Proficiency in storage virtualization, data replication, snapshot technologies, and disaster recovery solutions. Strong troubleshooting skills with the ability to analyze complex storage-related issues and identify root causes.Professional Attributes:We are seeking a highly skilled Senior Network Storage Engineer (Level 3) proficient in NetApp, Hitachi, and 3PAR technologies to join our dynamic team. The ideal candidate will possess extensive experience in designing, implementing, and supporting enterprise-level storage solutions. Qualifications Graduate

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3 - 7 years

6 - 10 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Gratuate Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing effective solutions based on your deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Ensure the smooth functioning of systems or applications, using exceptional communication skills to keep world-class systems running. Collaborate with cross-functional teams to resolve complex issues and ensure client satisfaction. Professional & Technical Skills: Must To Have Skills:Deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Good To Have Skills:Experience with other storage technologies such as SAN, DAS, and cloud storage. Strong understanding of storage protocols such as NFS, CIFS, iSCSI, and FCP. Experience with storage management tools such as OnCommand System Manager and NetApp Management Console. Solid grasp of networking concepts such as TCP/IP, DNS, DHCP, and VLANs. Additional Information: The candidate should have a minimum of 3 years of experience in Netapp Network Attached Storage (NAS) Administration. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering effective solutions. This position is based at our Bengaluru office. Qualifications Gratuate

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5 - 10 years

7 - 12 Lacs

Jaipur

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Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement effective troubleshooting strategies. Analyze and resolve issues promptly. Maintain operational stability. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Strong understanding of storage area network concepts. Experience in resolving incidents and problems related to SAN administration. Knowledge of creating and implementing Requests for Change (RFC). Hands-on experience in updating knowledge base articles. Good To Have Skills:Experience with IT service management tools. Additional Information: The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Jaipur

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Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Storage Ops About The Role :As Storage operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and provide timely support to resolve any issues that may arise. Your role will involve collaborating with various teams and stakeholders to ensure efficient operations and delivery. You will also contribute to the improvement of processes and systems to enhance overall performance and reliability.. Key Responsibility Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of production systems and services. Provide timely support to resolve any operational issues. Collaborate with various teams and stakeholders to ensure efficient operations and delivery. Contribute to the improvement of processes and systems to enhance overall performance and reliability. Manage delivery for production systems based on operational requirements and service agreement. Technical Experience: Professional & Technical Skills:-Must To Have Skills:Proficiency in various storage technologies & Products like Nasuni, NetAPP, Isilon AWS/Azure Native Storage Experience with system administration and troubleshooting. Good To Have Skills:Experience with cloud platforms such as Azure or AWS.Professional Experience: Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to operate independently and make decisions with little direct supervision -Flexible to work in 24/7 shift. Comfort with collaboration, open communication and reaching across functional borders. Intermediate in presentation and MS PowerPoint skills Educational Qualification:Bachelor's degree (or geography equivalent)– Business or technology preferred Additional Information (if any) Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Ahmedabad

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on configured services running on various platforms within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services. Implement technology at the operating system-level. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain production and development systems. Collaborate with team members to resolve technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills:Experience with Backup and Recovery Systems. Strong understanding of storage area networks. Knowledge of data backup and recovery processes. Experience in designing storage solutions. Familiarity with Dell EMC storage products. Additional Information: The candidate should have a minimum of 3 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Ahmedabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Coimbatore

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Stay updated on emerging technologies and trends in storage area networks. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Storage Area Networks (SAN) Architecture and Design. Strong understanding of network protocols and storage technologies. Experience in configuring and troubleshooting SAN switches and storage arrays. Knowledge of disaster recovery and data backup solutions. Good To Have Skills:Experience with virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Storage Area Networks (SAN) Architecture and Design. This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education

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2 - 7 years

4 - 9 Lacs

Karnataka

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Description Primary skills SAN Secondary skills Azure Storage Design, implement, and manage storage systems Monitor storage performance and troubleshoot issues to ensure optimal operation. Configure and maintain backup and disaster recovery solutions. Implement data protection strategies, including replication and snapshotting. Collaborate with IT teams to integrate storage solutions with existing infrastructure. Maintain documentation for storage configurations, processes, and procedures. Perform capacity planning and resource allocation for storage environments. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills SAN;Azure storage Languages RequiredENGLISH Role Rarity To Be Defined

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2 - 5 years

4 - 7 Lacs

Bengaluru

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Job Summary We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software andhardware problems with respect to NetApp Storage. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. If you re a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. Primary Job Functions Provide Tier II Technical Support to enterprise clients, resellers, and third-party support providers. Troubleshoot and provide support via phone, web-based tools, and email. Act as a liaison between customers and engineering support during escalations. Collaborate with other teams to solve complex technical issues. Research, document, and escalate cases as needed. Document cases, recommendations, and resolutions in the CRM system. Active participation in Knowledge base creation, training, and other documentation activities. Be flexible with shift timings. Job Requirements Required Skills: Experience with ONTAP OS concepts or comparable storage OS (EMC, HP, IBM, NUTANIX, VMware). Good understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. Familiar with NetApp hardware (FAS, AFF, Disk Shelf) architecture. Understanding of RAID concepts, SAN and NAS storage, and storage concepts like deduplication, snapshot, provisioning, and encryption. Knowledge of cluster architecture, high availability, Ethernet, TCP/IP routing, FC, and iSCSI protocols. Ability to diagnose complex problems and deliver Root Cause Analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: Certifications like NCDA, CCNA, CCNP Data Center, SNCP, EMCSA. Hands-on experience with OnTap 7-mode/Clustered administration, NetApp System Manager/On Command suite applications. Knowledge of Linux variants and popular hypervisors (VMware, Hyper-V, Xen). Knowledge on any Linux variant. Education 2-5 years of experience in a technical support environment or field experience B. E or B. TECH graduate (Computer Science, E C, I.T, EE) from a reputed college

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9 - 12 years

10 - 11 Lacs

Mumbai

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Required Skills Technology | Operating System|Working knowledge on Virtualization technology like Hyper-V, VMware, commissioning of new guests Technology | Operating System|Maintain RAID and involve in mirroring and migration activities Technology | Operating System|Knowledge of different storage protocols such as ISCSI, FC, SCSI, CIFS, NFS etc Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3.Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user or customer communication, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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7 - 11 years

9 - 13 Lacs

Bengaluru

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Skill required: Sales Operations - Sales Operations Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for? Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude Ability to work under minimal supervision and guidance, learning new responsibilities quickly Ability to work virtually with diverse individuals Excellent teaming, team-building, collaboration, and facilitation skills Excellent organizational / time management / data management skills Analytical skills; collects, researches and interprets data Highly proficient in following and applying processes, quickly learning Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred) Excellent accuracy and attention to detail Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services companyMust Have: Undergraduate degree English language fluency (oral and written) A minimum of 3-4 years of experience, with proven track record in team managementGood to have:Business Management education desirableUnderstanding of sales operations processes and tools (e.g., Manage mySales) preferredOther requirements:Must support/mirror working hours for the supported Market Unit or other business areaMust be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelinesMay be occasionally required to travel domestically or internationallyAdditional CommentsNothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary responsibilities include: Work independently with minimal supervision Be an individual contributor with ability to recognize and seek guidance on competing priorities May supervise and be a people lead for a small team with oversight from a supervisor Help create and execute low to medium complexity workplans Interact confidently with senior leadership within sphere of responsibility Provide input into the creation of operational processes Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility Have an understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture Qualifications Any Graduation

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2 - 5 years

4 - 7 Lacs

Bengaluru

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Job Summary This role will be expected to be experienced in NetApp Storage comprising the below functions primarily. Deploying and administering NetApp Storage - CDOT, CVO, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools - OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Snaplock) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. Experience in other NetApp storage technologies like Storage grid, E-Series, SolidFire would be beneficial. Knowledge in ITIL methodologies: change, incident, problem and configuration management. ITIL Fundamentals certification is desired. Understanding of outsourcing/managed service and Cloud managed services industry. Working knowledge on various DR solutions, DR tests and backup technologies like snaps and clones and experience with Metrocluster setup. Windows server and related Microsoft technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous. Experience in Linux System Administration A Positive, proactive, team-orientated attitude with a flexible and innovative approach to work along with strong customer communication and documentation skills. Education Typically requires a minimum of 2 years of related experience.

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0 - 9 years

11 Lacs

Bengaluru

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Job Summary We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems with respect to NetApp Storage. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. If you re a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. simply, we d like to meet you. Primary Job Functions: Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. Provide troubleshooting and technical support via phone, Web based tools and email. During problem escalations, act as a liaison between customers and Engineering support. Collaborate with other teams and experts whenever required to solve complex technical issues. Continuously develop skills leveraging several learning tools available at NetApp Inc. Be flexible in working in shifts (4AM IST to 6PM IST). Job Requirements Excellent troubleshooting skills, and passion for problem solving and investigation Understanding of Storage Hardware Architecture (Partitioning / RAID) Excellent knowledge of Operating Systems including (Windows 2012, 2008, Linux) Strong troubleshooting experience with Ethernet, TCP/IP routing,Multipathing, FC/FCOE and iSCSI protocols. Working knowledge of FC and IP switches (CISCO / Brocade) Should be able to identify and troubleshooting Storage/Host connectivity issues The ability to diagnose complex problems and deliver analyses of root causes across a stack of complex applications, OS, Network switching and storage elements. Working knowledge of popular hypervisors such as Vmware and Hyper-V Candidate having experience in sizing, performance analysis, and troubleshooting of data storage systems, host appliance experience is a plus. Your Profile 2+ years of experience in a technical support environment Technical degree or relevant experience Desired Skills: Working Knowledge on Unix Good to have knowledge of NetApp Product portfolio and working knowledge Hands on any Enterprise Storage Knowledge on block storage systems Knowledge on S3 cloud storage concepts Skill Tags: E-series, S3, Linux, Unix, Switches, Routers, Storage, Netapp, EMC, Technical Support, TSE, Cloud, AWS, Azure, AWS

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10 - 11 years

27 - 32 Lacs

Bengaluru

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Job Summary NetApp ONTAP storage operating system is our flagship data management software and the foundational platform across NetApp s on-prem storage and first- and third-party cloud storage portfolio to help organizations build out their hybrid multi-cloud data environment. Google Cloud NetApp Volumes is a Google Cloud native, first-party, enterprise-class, high-performance storage service. We are expanding our team and are currently seeking a dedicated and skilled Senior Technical Marketing Engineer for our cloud service. Job Requirements Develop and deliver technical presentations, solution briefs, blogs, and white papers that articulate the value proposition of Google Cloud NetApp Volumes in the following deliverable categories: Technical documentation, Videos (YouTube channel), Sizing tools, Community blogs, Reference Architectures, Benchmarking tools Influence product development and roadmap with field and customer perspectives. Create go-to-market strategies and competitive collateral to establish technical wins. Provide deal-specific support, including responding to technical RFPs and assisting with proof of concepts. Conduct technical sales and partner training sessions. Support product launch activities and participate in tradeshows, conferences, and technical sales training. Identify what s working/not working from a pre-sales / solution perspective and make course corrections in technical messaging. Stay current with industry trends and competitors to identify improvements or recommend product enhancements. A minimum of 10 years of experience in enterprise software, IT infrastructure, cloud (preferrable Google Cloud) or technical marketing Strong expertise in Google Cloud platform, management applications deployment, including configurations for Google Cloud compute, VMware engine, networking, storage, security, and virtualization. Strong expertise in enterprise SAN protocols like iSCSI, NVMe over TCP is highly desired. Hands-on experience in architecting, deploying and managing enterprise-scale customer environments on Google Cloud. Knowledge of storage & data management use cases/orchestration and data protection in an enterprise and cloud environment. Experience in building and operating Test/PoC environments. Ability to create customer-facing creative content, including videos, presentations, blogs, and technical documents. Excellent communication skills, capable of tailoring messages to different audiences, including sales/pre-sales, partners, end customers and C-level executives. Ability to lead and work with global product, marketing and sales teams. Education A Bachelor of Science or advanced degree in electrical engineering, computer science, or a related technical discipline, or equivalent experience. Typically requires 10+ years of relevant experience.

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0 - 4 years

4 - 5 Lacs

Bengaluru

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ASTER DM HEALTHCARE LIMITED is looking for Registered Nurse to join our dynamic team and embark on a rewarding career journey Supervise nursing staff in a hospital or clinical settings. Oversee patient care, make management and budgetary decisions, set work schedules, coordinate meetings, and make personnel decisions. Recruit and train nurses and other health care professionals and maintain a facilitys records. Work with staff to apply emerging nursing theories to care delivery. Also implement state and federal regulatory guidelines for patient safety and educate staff about any changes in the laws and how they impact care delivery.

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8 - 13 years

4 - 9 Lacs

Mumbai, Bengaluru, Kolkata

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TIS LABS PRIVATE LIMITED is looking for Server Hardware Engineer to join our dynamic team and embark on a rewarding career journey Design, develop, test, and debug hardware components and products Analyze and interpret data from test and simulation to identify opportunities to improve the performance and functionality of hardware products Collaborate with cross-functional teams to develop product specifications, schematics, and other documentation Lead the hardware integration and verification process Work closely with suppliers and vendors to evaluate and select materials and components for use in hardware products Develop and maintain documentation related to product design, testing, and production Troubleshoot issues related to hardware products and develop solutions to ensure optimal product performance Strong knowledge of hardware design principles and practices Strong communication and problem-solving skills

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5 - 10 years

1 - 5 Lacs

Bengaluru

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities:- Should have sound experience in providing L2 support for Storage Management and support on Pure/NetApp SAN Storage and performed Storage SAN Migration. Design and implement Pure Storage systems including installation, configuration, software upgrades, and storage provisioning. Alert and resolve any performance issues and notify end-users. Configure Replication for Disaster Recovery using Pure Protection Group Creation Recovery point and Snapvault/SnapMirror. Plan and implement best practices for SAN solutions. Create and update documentation for storage procedures. Troubleshooting Critical Storage issue related to Pure and NetApp. Provide architecture recommendations. Planning and Execution of Storage based Migration. SAN allocation/deallocation of Block Storage Technical Experience: Should have sound experience in Pure storage and NetApp Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. Good knowledge on SAN Storage like ISCSI and FCP protocols. Experience with Brocade and Cisco SAN Switches. Experience on Storage Pools, Tiering, LUN masking and zoning. Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. Should have knowledge about the ITIL framework. Azure Cloud certifications will be an added advantage.Professional Attributes: Strong written and verbal communication skills, interpersonal skills. Strong time management skills, problem solving and analytical skills. Supervise the team. Perform team management roles Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Qualification 15 years full time education

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3 - 5 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Gratuate Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing effective solutions based on your deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Ensure the smooth functioning of systems or applications, using exceptional communication skills to keep world-class systems running. Collaborate with cross-functional teams to resolve complex issues and ensure client satisfaction. Professional & Technical Skills: Must To Have Skills:Deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Good To Have Skills:Experience with other storage technologies such as SAN, DAS, and cloud storage. Strong understanding of storage protocols such as NFS, CIFS, iSCSI, and FCP. Experience with storage management tools such as OnCommand System Manager and NetApp Management Console. Solid grasp of networking concepts such as TCP/IP, DNS, DHCP, and VLANs. Additional Information: The candidate should have a minimum of 3 years of experience in Netapp Network Attached Storage (NAS) Administration. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering effective solutions. This position is based at our Bengaluru office. Qualification Gratuate

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16 - 25 years

18 - 22 Lacs

Chennai

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Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Problem-solving skills Ability to establish strong client relationship Strong analytical skills Ability to manage multiple stakeholders Thought leadership Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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16 - 25 years

18 - 22 Lacs

Jaipur

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Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Lead the location to drive differential thinking. Driving transformation in F&A domain for couple of clients globally leveraging LSS approach by leveraging standardization, policy, automation, platform etc enablers. Flexible toward work-timing (incl US timing) and work from officeIn this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? - Innovative thinking Transformation experience F&A domain expertise Good understanding of platforms, automations Work from office (100% flexibility) etc Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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16 - 25 years

18 - 22 Lacs

Jaipur

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Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Lead the location to drive differential thinking. Driving transformation in F&A domain for couple of clients globally leveraging LSS approach by leveraging standardization, policy, automation, platform etc enablers. Flexible toward work-timing (incl US timing) and work from officeIn this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? - Innovative thinking Transformation experience F&A domain expertise Good understanding of platforms, automations Work from office (100% flexibility) etc Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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