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4.0 - 7.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Create/contribute to the Test plan/Test Strategy by creating new use cases based on new requirements Setup and configure the server and related infrastructure as per customer environment and report any issues to ensure the quality of releases Automate new use cases (CLI, REST & UI) or make changes to existing code based on new feature additions for CLI/REST/UI Good knowledge on CI/CT process and perform Continuous Test execution Understand various system dependencies and Run Load/stress tool, different workloads, perform Defect triaging and provide the details in defect and consolidating team issues Timely verification of defect fixes and perform regression tests around the fixes. Collaborate with the development and system test teams to maintain product quality, usability and serviceability Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 to 7 yrs of Server Virtualization testing experience with System level product knowledge, defect characterization, Product integration testing and ability to create test cases and test plan Good Knowledge on Virtualization – PowerVM, KVM, VMware, STORAGE, NETWORKING Backend – Python, CLI, RESTful API, CI/CD pipelines UI – Cypress DevOps – GitHub, Terraform, Ansible Experience in Server Architecture of various Hypervisors, Storage Domain (SAN, NAS, NVMe, SAS, SATA), Networking ( FC, FCoE, ISCSI, TCP/IP) and Hardware knowledge. Good knowledge of one or more Server operating systems (Ubuntu, RHELor Suse, ESXi ) and Virtualization technologies Knowledge and experience on Automation languages using Python/Perl and Cypress Good understanding on Jenkins and DevOps Strong logical, debugging and creative problem-solving skills, good oral and written communication skills, and excellent analytical skills Have knowledge on Vulnerability scanning and experience in use of tools to check a network or website for known vulnerabilities

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6.0 - 11.0 years

7 - 11 Lacs

Pune

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In the role of Storage Developer, you would be responsible for designing and development of features for IBM Storage family of storage products, IBM Software Defined Storage portfolio & IBM cloud storage services. You will be owning and driving product functionality as SME and represent it in global product team. You will work with the senior technical leaders and manager in effectively managing the deliverables through technical skills and prior experience. Required education Bachelor's Degree Required technical and professional expertise 6+ years of relevant experience of Storage Development. Strong technical skills in storage system architecture. Proven Storage domain knowledge with hands-on experience on storage software stack implementation and features like High availability, storage multi-pathing solutions. Good understanding of storage protocols such as Fibre Channel, FCoE, SCSI, iSCSI, LLDP, SAN, Multipath IO etc. Strong skills in Unix/Linux internals - Hands-on in multi-threading, synchronization, interrupt handling & file systems, Kernel programming etc. Strong programming, Linux Systems Ability to crisply communicate with stake holders (clients and level 3 support teams) for resolving field issues. Proven Debugging, troubleshooting in IO Virtualization environment and problem-solving skills Knowledge and hand-on usage of code and defect management tools. Good written/verbal communication skills to report program status crisply and accurately. Experience working with Global teams. Familiarity with Host OS virtualization (VMware, MS Hyper-V) Ability to go through protocol specifications. Open Shift,OpenStackArchitecture, specificallyCinder, CSI (Kubernetes plugin), vSphere plugin,AnsiblePlugin. Networking. Preferably with Block or any other (File/Object) Storage experience. Skills: Python, shell scripting, REST API etc. Preferred technical and professional experience Understanding of private cloud administration, configuration, analysis etc.

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0.0 - 1.0 years

3 - 4 Lacs

Bengaluru

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Job Summary: We are seeking a highly skilled Private Cloud Engineer to join our IT team. The successful candidate will be responsible for the day-to-day administration, maintenance, and support of our private cloud infrastructure, ensuring maximum uptime, performance, and security. The candidate should have a strong understanding of cloud technologies, virtualization, and experience with scripting and automation tools, along with the ability to work well in a team-oriented, collaborative environment. Key Responsibilities: Provide support for private cloud infrastructure, including virtual machines, storage, and network components Troubleshoot and resolve complex issues related to private cloud infrastructure, including performance and security-related issues Participate in planning and implementation of Change in the infra and ensure flawless execution Perform routine maintenance and updates to private cloud infrastructure Automate routine tasks and processes using scripting and automation tools Assist in the creation and implementation of backup and disaster recovery plans Work collaboratively with other IT teams to ensure proper integration and functionality of private cloud systems with other IT systems Develop and maintain documentation of private cloud infrastructure, including procedures and best practices Participate in on-call rotation for after-hours support as needed Provide customer service and technical support to internal and external clients Technical Skills: 1. Virtualization technologies: They should have a deep understanding of VMware virtualization technology and knowledge to efficiently manage virtual machines, virtual switches, and virtual networks. Troubleshooting Knowledge: a) Should have strong troubleshooting skills to diagnose and resolve issues quickly. b) Knowledge in installing and configuring all flavours of ESXi and vCenter Server c) Troubleshooting knowledge on ESXi and VCenter performance issues d) Troubleshooting knowledge in OneView Tool (Creating of Profiles, managing of hardware, etc.,), e) Troubleshooting knowledge in various server models like Blades(BL), ProLiant Density line (DL) etc., using various logs. f) Troubleshooting vSphere storage, plugin & vSphere networking issues g) Experience on configuring datastore to ESXi server using NFS, LUN and iSCSI. Create/extend NFS and SAN Datastores by coordinating with Storage team. h) Restore virtual machines from Datastore snapshots and Commvault backups. 2. Backup and Recovery: Good Working knowledge on Commvault backup Tool, understanding of the Issues, troubleshooting skills and finding, documenting RCA. Experienced in Windows and Unix/Linux server backup and restores including routine patching in a Commvault environment. Knowledge in handling database backup and restores from/to VMs, such as MS SQL, MySql, Hana, DB2, Oracle Knowledge in TCP/IP and SAN, NAS technologies. Knowledgeable in Commvault auditing, command line operations, logging, and reporting. Perform all chargeback estimation, provisioning, and documentation tasks in a timely manner. Produce regular reports for management, to assist in cost recovery, capacity planning and consolidation. Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; Analyse and publish reports on the findings; discuss with the concerned stake holders and follow up on the closure. To prepare business requirement documents for automation/enhancement of the Backup environment, lead pilot and testing efforts of a process rollout including preparation of training material and ensure that customer queries on a new process are responded to. Good Document writing skills and SOP preparation. Good Skills in Handling Incidents, Changes and Problem Management To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations or L3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases. Flexibility to work in 24\7 shifts 3. Storage: They should have experience working with storage technologies like SAN, NAS, and Object Storage. They should be familiar with RAID, iSCSI, NFS, etc. 4. Operating systems: They should be familiar with various operating systems like Windows, Linux, and Unix. They should have knowledge of system administration tasks, such as installing, configuring, and troubleshooting software. 6. Security: They should have knowledge of security concepts like access control, authentication, and encryption. They should be familiar with security tools like firewalls, intrusion detection systems, and antivirus software. 7. Monitoring: They should be able to monitor system performance and identify issues before they become critical. They should be familiar with monitoring tools like Opsramp, Nagios, SolarWinds, etc.. 8. Understanding of database: MS-SQL, PostgreSQL is an added advantage. Certifications: ITIL, VCP, Any foundation Cloud certification

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8.0 - 13.0 years

10 - 14 Lacs

Pune

Work from Office

The Red Hat Payroll team for Europe, the Middle East, and Africa (EMEA) is looking for a Payroll Analyst to join us in India. This role, you'll join a team that supports 31 Red Hat locations across EMEA. You will work in a fast-paced and complex environment that is deadline-driven. You'll report to the EMEA payroll manager and be responsible for ensuring the payroll is processed in an accurate and timely manner. What will you do: Prepare monthly payroll bureau submissions and review bureau-prepared payrolls for completeness and accuracy Process payments like net salaries to employees, tax payments, pension payments, etc. Manage month-end reporting of payroll general ledger Manage vacation accrual Manage annual returns and other statutory filings as they relate to payroll, payroll taxes, and benefits Ensure all restricted stock unit information is processed through the relevant country payroll Complete the monthly input and reconciliation process to ensure that payrolls are adequately checked each month and variances are corrected in a timely manner Maintain control over all documentation and processes in line with Sarbanes-Oxley (SOX) requirements Work with internal and external auditors as needed to ensure the integrity of payroll information Develop and maintain good working relationships with the payroll vendor and internal departments What will you bring: 8+ years experience processing high volume payrolls within a multinational environment; experience with organizations with 1000+ employees Awareness of statutory legislation and procedures relating to the EMEA payroll Ability to work on your own in a fast-paced environment to deliver results with a focus on accuracy and attention to detail Excellent English verbal and written communication skills Experience working under strict deadlines and ensuring compliance with company policies Interpersonal and teamwork skills Ability to translate business needs into pragmatic solutions and implement them Comfortable handling the ambiguity that occasionally arises in a global organization in a multi-country environment Solid Microsoft Excel and computer literacy skills Third-level qualification is a plus About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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4.0 - 7.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Review of theforeclosure process preferably Judicial. Taking necessary actions to mitigateany delays in foreclosure process. Coordinate with the foreclosure attorneyfirm/Client to meet the foreclosure timelines. Understandingof FC complaints, Notice of Sale, SOT processes in the Foreclosure Cycle.Review loans with foreclosure sale packages and request for all relevantdocuments to prepare the bidding instructions and perform compliance checks.Complete the assigned workflows and generate judgment figures and reinstatementfigures to be sent to foreclosure attorney firm/client. Prepare documents forexecution along the foreclosure process. Review loans which are eligible for foreclosure.Good understanding of Court docket reviews, e-service process etc. Ensure allassigned cases are worked in accordance with regulatory, investor/insurer, andTrust Policy requirements and timelines. Update and document all tracking systems of the accounts worked. Roles & Responsibilities SLA Compliance: Monitors daily inflow and conducts daily huddles to prioritize the days work Process Compliance: Ensures agents are following the most updated SOP Client Interaction: Promptly responds to all queries and escalations from client partners Knowledge Management: Ensures all his agents completes all mandatory and process specific courses timely Operations: Identifies training needs of his team and coached bottom performers Quality Planning: Reviews quality scores for the agents and provides plan on Quality control and assurance and improvement at process level to meet the SLA targets. Performance Reviews: Prepares monthly scorecard of the agents to track SLA targets of each team members and conduct one on one meeting basis the performance Qualification & Experience Basic Degree completion (15 years of education) Good written and oral communications skills in English US Mortgage Experience in Default Servicing Foreclosure Preferably Judicial FC (Minimum 36-60 Months)

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16.0 - 25.0 years

18 - 22 Lacs

Gurugram

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Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleProblem-solving skillsDetail orientationAgility for quick learningCommitment to quality Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

12 - 22 Lacs

Hyderabad, Pune, Bengaluru

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Job Title: Python Automation Engineer UI Automation | Storage/Virtualization Experience: 3 to 7 Years Locations: Pune, Noida, Bangalore, Hyderabad Job Type: Full-Time Job Summary: We are looking for a skilled Python Automation Engineer with experience in UI automation and a strong understanding of Storage or Virtualization technologies . The ideal candidate will have hands-on expertise in test automation frameworks, scripting, and working with complex infrastructure systems. Key Responsibilities: Design, develop, and maintain robust test automation scripts using Python for both backend and UI-based test cases. Build and maintain automation frameworks for web applications and desktop GUIs . Collaborate with development and QA teams to automate regression suites and integration pipelines. Work with Storage or Virtualization environments (such as VMware, Hyper-V, KVM, SAN/NAS ). Analyze test results, report bugs, and ensure product quality. Participate in code reviews and continuously improve test coverage and reliability. Required Skills: 37 years of experience in Python scripting/automation . Strong experience with UI Automation tools like Selenium, PyAutoGUI, Pywinauto, or similar. Exposure to Storage Systems (e.g., SAN, NAS, NFS, iSCSI) or Virtualization technologies (e.g., VMware, KVM, VirtualBox). Good knowledge of testing methodologies and frameworks (PyTest, Robot Framework, etc.). Familiarity with Linux and Windows OS environments . Experience with Git or other version control systems. Strong debugging and problem-solving skills. Good to Have: Experience with CI/CD tools like Jenkins, GitHub Actions, or GitLab CI. Knowledge of cloud platforms (AWS, Azure, or GCP) is a plus. Basic networking knowledge. Experience in containerization tools like Docker or Kubernetes .

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2.0 - 6.0 years

5 - 6 Lacs

Kolkata, Mumbai, New Delhi

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TECHNICAL SKILLS : VMWARE Hypervisor : VMware ESXi 6.7.0, 7.0 & 8.0, Windows OS skills: Server 2016 & 2019-Datacenter version & W-2022 Additional Skills : Citrix Hypervisor: 8.2 CU1 Veeam Backup : Daily backup & replications creation and configuration & troubleshooting skills. KVM hypervisor skill knowledge-based. Linux troubleshoot level skill: Mandatory Primary area of expertise should be Linux skills & Citrix level : Extensive experience with VMware & OVM skills Roles responsibilities mandatory : Build and Operational responsibilities on ESXi and Windows. VCenter and ESXi Upgradation from 6.7 to 7.0 & above Build and Operational responsibilities on ESXi and Windows. Installing and Configuring ESXi 6.5.0, ESXi 6.7.0 , ESXi 7.0 & above Creating and Managing Virtual Machines, and installing VMware tools. Managing VMware vCenter server Administration. Accessing the host by using VMware Putty, vSphere client, and Web Access. Configuring VMware clustering like HA and DRS and Managing Virtual Machines. Creating resources pool & Taking Snapshot. Creating Virtual Machines in VCenter with the help of Golden Templates and ISO Configuring data store to ESX server using SCSI, iSCSI, Vmfs, and Nfs. Working on Migrations like VMotion, SVmotion, and cold migration. Moving VM s from one LUN to another LUN using Storage V-Motion Configure Virtual Network in ESXi server by creating vSwitches. Creation of port groups like Virtual Machine & VMkernel. Troubleshooting and Deployment of Virtual machine Patching on Esxi host by Using Update Manager. Upgrading Esxi host from present version to updated version via ILO and Update Manager. Upgrading firmware whenever required. Hardware replacements by coordinating with vendors for part replacement. Performing daily health checks and taking necessary actions. Citrix skills & Linux: Installing and Configuring XEN Hypervisor Installing & Troubleshooting VMs over XEN Hypervisor Working with XEN Pools and Clusters Disk detach from one server to adding to another server & Adding to snaplun to standalone and adding new lun in Citrix xencenter Stale disks identifications and deletion knowledge in xen Resource data pulling in xencenter NIC bonding creation on xen host and nic swapping Multipath checks in xencenter hosts Knowledge of VDI error troubleshooting issues. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

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1.0 - 2.0 years

4 - 5 Lacs

Bengaluru

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Experience: 1 - 2 years in Storage Job Type: Full-time Role: Storage Technical Support Engineer Employment Type: Full Time, Permanent Role Category: Storage / Hardware. Key Skills: Storage Domain, Hardware, NAS, SAN, Storage, SystemAdministration, NetApp Performance Tuning, Storage Administration, Performance Monitoring, Disk fault, Experience in Backup technology, Experience in Windows Servers, VMware. Responsibilities and Duties: Extensive experience and in-depth knowledge of ONTAP 7-mode and C- Mode iSCSI/NFS/CIFS/SAN technologies Snapmirror, Snap Vault NetApp FAS series (7& C Mode) and E series advanced concepts of Data ONTAP Strong knowledge of Clustering and High Availability Expertise in Configuring and troubleshooting snap mirrors, snap vault In-depth knowledge of troubleshooting CIFS and NFS share/ access issues Experience in SAN storage provisioning, LUN masking and zoning all other daily operational tasks on storage are mandatory along with experience on Storage capacity planning, performance analysis, monitoring, and reporting. Design and implement NetApp storage systems, including installation, configuration, software upgrades, and storage provisioning. Upgrades, and maintenance of switches. Create and maintain systemscripts and programs to support the operations of the storage systems. Experience in SAN storage provisioning, LUN masking and zoning all other daily operational tasks on storage are mandatory along with experience on Storage capacity planning, performance analysis, monitoring, and reporting. Experience in ServiceNow ticketing tools Diagnose and troubleshoot NetApp storage software issues Reproduce issues by re-creating scenarios in a lab environment Diagnose and troubleshoot TCP/IP networking issues Provide Technical Support 24x7 on-call /email/ chat support A successful candidate will have a strong aptitude for learning new technologies and understanding how to utilize them for creatively solving problems with at least two years of relevant technical experience. He also possessesstrong customerservice skills and solid written and verbal communication skills. Required Experience and Qualifications: Bachelors Degree in IT, Computer Science, or other related fields. Strong communication and interpersonal skills.

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4.0 - 8.0 years

13 - 15 Lacs

Bengaluru

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We are seeking a Technical Support Engineer Performance with expertise in troubleshooting performance-related issues in enterprise storage environments. The ideal candidate will have a solid understanding of ONTAP architecture, performance tuning, and advanced troubleshooting techniques. This role is part of our Level 2 Support team, responsible for diagnosing, analysing, and resolving performance-related incidents while providing excellent customer service to enterprise clients. Job Requirements experience in technical support, systems administration or related roles. In-depth knowledge of storage protocols such as FC, iSCSI, NFS, CIFS/SMB, and how they relate to system performance. Proven experience in troubleshooting performance issues in enterprise storage systems. Strong understanding of NetApp ONTAP architecture, including cluster mode, data fabric, and NFS/CIFS protocols. Familiarity with performance analysis tools like Perfstat, Performance Manager, and AutoSupport. Ability to read and analyze logs, traces, and performance metrics to diagnose issues. Basic networking knowledge to assist with performance issues caused by network congestion or misconfiguration. NetApp Certified Support Engineer (NCSE) or other relevant storage certifications are a plus. Strong analytical and problem-solving skills, with a focus on performance-related troubleshooting and RCA. Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences. Education B.E/B. Tech or M.S in Computer Science or related technical field 4- 8 years of experience in technical support

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5.0 - 10.0 years

7 - 17 Lacs

Hyderabad

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AIX is the leading open standards-based UNIX operating system from IBM that provides scalable, secure, and robust infrastructure solution for enterprise customers. As a Storage Device Driver Developer, you will be responsible for - Design, development & support of new feature functions, enabling new adapters from various vendors for AIX Operating System. - Work with Product Managers, Senior leaders, and customers to understand the Business needs and implement the same in AIX. - Adhere to the AIX development process and ensure successful delivery for the respective component. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5 to 20 years of experience in Storage Device Driver development. Strong proficiency in C programming Experience in Algorithms, Data Structures/File Structures Strong skills in Unix/Linux internals – Hands-on in multi-threading, synchronization, interrupt handling, kernel memory management, DMA, IOMMU & Kernel programming etc. Hands-on and working/implementation experience in Storage Device Drivers – Design and development of UNIX/Linux Operating System Device Drivers for Storage adapters. oDevelopment experience of Storage Protocols such as Fibre Channel, FCoE, NVMeoF/FC, NVMeoF/TCP, SAS, SATA, ATA, SCSI, iSCSI, LLDP, USB, Multipath IO etc Experience with IO /Storage virtualization stack, NPIV (N- Port ID Virtualization) and channelization/multiple-queues etc oExperience with PCIe and protocol analyser and trace analysis. oFamiliarity with Storage/SAN concepts. Preferred technical and professional experience Proven Debugging, troubleshooting device drivers and Problem- Solving skills Proven Interpersonal, oral, and written communication skills. Interact with customers, understand their requirements, and add new feature functions. Work closely with cross-functional teams across multiple locations (worldwide).

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3.0 - 6.0 years

8 - 11 Lacs

Bengaluru

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Deep understanding of midrange storage systems (Dell EMC PowerStore, Unity, VNX, NetApp FAS, HPE Nimble, 3PAR), installation, configuration, maintenance of storage arrays, disk shelves, and related hardware, knowledge of storage protocols (FC, iSCSI, NFS, SMB), and familiarity with RAID levels. Proficiency in storage management software (Unisphere, System Manager, CLIs), experience with storage provisioning, capacity planning, performance tuning, snapshot, replication, data migration, and understanding of storage monitoring and alerting tools. Basic understanding of operating systems (Windows, Linux, VMware), virtualization concepts (VMware vSphere, Hyper-V), and storage integration with virtualized environments. Strong analytical and problem-solving skills for diagnosing and resolving storage issues, root cause analysis, and experience with performance monitoring and capacity planning. Basic understanding of networking concepts (TCP/IP, subnetting, VLANs), knowledge of Fibre Channel and iSCSI networking. Ability to create clear documentation, excellent communication skills, and ability to work in a team. Required education Bachelor's Degree Required technical and professional expertise Required Skills: Deep understanding of midrange storage systems (Dell EMC PowerStore, Unity, VNX, NetApp FAS, HPE Nimble, 3PAR), installation, configuration, maintenance of storage arrays, disk shelves, and related hardware, knowledge of storage protocols (FC, iSCSI, NFS, SMB), and familiarity with RAID levels. Proficiency in storage management software (Unisphere, System Manager, CLIs), experience with storage provisioning, capacity planning, performance tuning, snapshot, replication, data migration, and understanding of storage monitoring and alerting tools. Basic understanding of operating systems (Windows, Linux, VMware), virtualization concepts (VMware vSphere, Hyper-V), and storage integration with virtualized environments. Strong analytical and problem-solving skills for diagnosing and resolving storage issues, root cause analysis, and experience with performance monitoring and capacity planning. Basic understanding of networking concepts (TCP/IP, subnetting, VLANs), knowledge of Fibre Channel and iSCSI networking. Ability to create clear documentation, excellent communication skills, and ability to work in a team. Preferred technical and professional experience Experience with scripting (PowerShell, Python, Bash) for automation, and knowledge of IaC tools (Ansible, Terraform). Familiarity with cloud storage and integration with on-premises, experience with AWS, Azure, GCP, and hybrid cloud solutions. Advanced knowledge of storage performance tuning, and experience with performance analysis tools. In-depth knowledge of data protection and disaster recovery, experience with backup/recovery software (Veeam, Commvault), and business continuity planning. Relevant storage certifications (Dell EMC Proven Professional, NetApp NCDA/NCIE, HPE ASE). Understanding of storage security, encryption, and access control. Understanding of storage interaction with Databases (SQL, Oracle). Experience with Brocade or Cisco SAN fabric switches.

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5.0 - 10.0 years

7 - 17 Lacs

Bengaluru

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Project description This is a great opportunity to work as a part of a highly regarded team to deliver leading-edge solutions. We are looking for an experienced engineer for an exciting role to augment our Client's core Linux-embedded team to work on the latest platforms and software. The person will interact closely with key technical experts to ensure the best possible performance and results on the SoC platforms. Responsibilities Design, develop, and maintain x86 BIOS/UEFI firmware, ensuring robust and efficient solutions aligned with project specifications. Collaborate with hardware and software teams to support x86 CPU/APU architectures, optimizing performance through expert-level C programming. Work on UEFI bootloaders and applications, focusing on UEFI-based storage protocols such as AHCI, SATA, and NVMe. Perform platform hardware analysis and interpret processor specifications to support coreboot mainboard porting and integration. Integrate and customize BIOS code bases (AMI, Insyde, or Phoenix BIOS) to meet customer and platform requirements. Debug and resolve firmware-related issues, leveraging deep knowledge of UEFI framework concepts and storage protocols. Contribute to the development of Android UEFI-based bootloaders for x86 platforms, if applicable. Maintain code quality through rigorous testing, documentation, and adherence to best coding practices. Provide technical guidance and mentorship to junior developers, supporting knowledge sharing and team growth. Collaborate with cross-functional teams to ensure smooth firmware delivery, addressing technical challenges proactively. SkillsMust have 5-15 years of experience in the x86 BIOS/UEFI development Experience with x86 CPU/APU architectures and associated compilation tools Expert in C language Familiar with at least one BIOS code base (AMI, Insyde, or Phoenix BIOS) Experience working on UEFI bootloader or UEFI applications mainly involved in UEFI-based storage protocols AHCI, SATA, and NVMe. Will be good if have any experience in Android UEFI-based Bootloader for x86. Ability to read platform Hardware and Processor specifications to understand the coreboot mainboard porting required. Good understanding of UEFI framework concepts and Storage protocols. Nice to have Working knowledge of Git for code reviews, source code management, and BIOS releases to QA. Ability to juggle tasks and respond to different teams for various requests for custom BIOS requirements. Good understanding of industry-standard protocols like SATA, NVMe, AHCI, PCIe, SPI, eSPI etc. Good understanding of specifications like ACPI, SMM. Good understanding of x86-64 architecture from BIOS developer's perspective. Good understanding of UEFI BIOS Boot flow. Bachelor's degree in computer science engineering from a reputed college Master's degree from a reputed university is a big plus

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8.0 - 13.0 years

15 - 20 Lacs

Hyderabad

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Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The Role Location: Hyderabad (Onsite) Shift: 24/7 (including night shifts) Key Responsibilities: Minimum 8+ years of hands-on experience withCommvault Backup Provide L3-level support for Commvault infrastructure CommServe, Media Agents, clients, and storage targets. Lead and execute enterprise data recovery operations across Windows, Unix/Linux, virtual, and database platforms. Drive data migration projects , including platform-to-platform and storage upgrades. Manage and optimize deduplication, storage policies, auxiliary copies , and SLA-driven jobs. Troubleshoot and resolve complex backup/restore failures , including root cause analysis and permanent fixes. Configure and support backups for Oracle, SQL, SAP, Exchange , and NAS/NDMP environments. Perform Commvault upgrades , patching, and configuration of disaster recovery (DR) setups. Script and automate routine backup tasks using PowerShell, Bash, or Python . Collaborate with infrastructure teams (network, storage, systems) for end-to-end performance tuning. Maintain documentation, generate reports, and mentor L1/L2 teams for knowledge sharing and operational continuity. About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-RS1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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8.0 - 13.0 years

16 - 20 Lacs

Hyderabad

Work from Office

Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The Role Were looking for expert in Advanced NetApp L3 level support, CVO ONTAP, ITIL processes (Change Management, Problem Management) and experience in implementing automation. The role requires advanced troubleshooting skills and the ability to optimize NAS systems for high-performance operations. LocationHyderabad (Work from Office) Key Responsibilities: 8+ years of hands-on experience withNetApp CDOT (ONTAP)L3 level support Should have expertise inITIL processes (Change Management, Problem Management). Hands-on experience withCVO ONTAP (Cloud Volumes ONTAP). ProvideL3-level support forNetApp CDOT in a NAS environment, ensuring high availability and performance. Demonstratein-depth expertise inNetApp C Mode, including cluster configuration, SVM/volume-based replication, LIFs setup and storage efficiency implementation. Manage and troubleshootSMB/CIFS shares, NFS exports and dual protocol shares, ensuring seamless data access and performance. Performperformance analysis, troubleshooting and root cause analysis (RCA)using tools likeNetApp Active IQ Manager, OCUM and OnCommand System Manager. Plan and executepatch/microcode upgrades anddata migration from other storage arrays to NetApp C Mode, following ITILChange Management LeadProblem Management activities, including identifying, diagnosing and resolving complex storage issues. Implementautomation solutions to streamline storage operations, improve efficiency and reduce manual efforts. Configure and manageCluster Aggregates, Volumes, Qtrees, Snapshots and SVMs, adhering to industry best practices. Collaborate with vendors and cross-functional teams to resolve complex technical issues and ensure smooth operations. Mentor BAU support teams, contribute as anindividual contributor and translatebusiness requirements into scalable technology solutions. Candidate with B. E/ B. tech/ M.Sc. or equivalent degrees are preferred About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-RS1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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2.0 - 7.0 years

5 - 9 Lacs

Pune

Work from Office

Educational Bachelor of Engineering,Bachelor Of Technology,Master Of Technology,Master Of Comp. Applications Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Primary skills:Backup-Commvault, Backup- EMC Networker, Storage-NAS(Network Attached Storage),Storage-Netapp,Storage-SAN(Storage Area network) Preferred Skills: Storage Backup-Commvault Storage-SAN(Storage Area network) Storage-Netapp Technology-Backup Administration-EMC Networker Technology-Backup Administration-Commvault

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2.0 - 5.0 years

7 - 10 Lacs

Pune

Work from Office

Responsibilities Execute projects independently - Software Install and Upgrade , remotely and Onsite. Should have experience working on Client -Server based software s mainly Honeywell EBI, HEM, DVM and Niagara N4 - Software Install , Upgrade and configurations. Should have hands on engineering & commissioning experience in CCTV , Access Control System , Fire Alarm System , Intrusion Alarm System , HVAC(Air conditioning )/BMS system and Energy Management (Energy Meters) Should have experience in setup Windows machines including install OS, Drivers, network adapters(e. g. MS Windows 2022 Server , Windows 10, Windows 11) Should have experience in working on Physical Windows Server and Desktop machines Should have experience in working on Virtualization platform such as VMware and Hyper-V Experience working on storage solutions any of RAID, iSCSI, NAS, DAS, SAN etc. will be value added . Experience working on Cloud based Virtual machines will be value added . Should have experience in basic networking like IP , Ping, Windows firewall, Bandwidth and knowledge of LAN , WAN and Wi-Fi Should have experience in troubleshooting on network ports and statistic Should have experience in troubleshooting on front end software related issues. Experience working on Microsoft SQL Server (latest)and able to write basic scripts will be value added . Hands on experience working on Remote management software like Honeywell Secureconnect , Cisco Webex , TeamViewer will be value added. Experience working on AutoCAD and MS Visio will be value added. Experience working on estimates , preparing Bill of Material , knowledge of eSpecifier , CPQ-NEX will be value added. Should be proficient in written and verbal communication in English Hands on experience working on non-English languages like Deutch , German, French will be value added . Experience:4+ years in one/more of the following industries: Fire & security, BMS/HVAC. Education:B. E. / B. Tech Experience:4+ years in one/more of the following industries: Fire & security, BMS/HVAC. Education:B. E. / B. Tech

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10.0 - 15.0 years

35 - 50 Lacs

Bengaluru

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Deliver HPC storage solutions using NetApp and cloud storage, administer Linux systems, automate system tasks, and monitor performance in hybrid environments. Required Candidate profile Experienced in storage systems, Linux administration, cloud integration, and automation with strong troubleshooting skills.

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

Work from Office

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Team About the Role We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, Terraform, or Pulumi. This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. *This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Key Responsibilities Implement multi-tenant OpenStack infrastructure aligned with open community standards, including network service isolation and tenant-aware resource scheduling. Automate the provisioning, lifecycle management, and configuration of OpenStack services and supporting components using Ansible, Terraform , or Pulumi . Extend and maintain integrations for core OpenStack services: Neutron : Custom network plugins/drivers, L2/L3 routing, BGP, DHCP, and tenant network segmentation (VLAN, VXLAN, Geneve). Octavia : HA load balancing with amphora and provider drivers, TLS offloading, Layer 4/7 routing. Manila : Share drivers for NFS/CIFS, tenant access control, storage backends. Cinder : Block storage provisioning, volume snapshots, multi-attach, backend tuning. Nova : Compute resource scheduling, NUMA/cpu pinning, SR-IOV and PCI passthrough. Ironic : Bare metal provisioning workflows, BIOS/IPMI automation, PXE and UEFI boot configuration. Glance : Image lifecycle management, backing store optimization, image caching strategies. Contribute to upstream OpenStack projects when needed (bug fixes, driver enhancements, documentation). Implement continuous delivery pipelines for OpenStack updates, including patch management, service upgrade testing, and rollback procedures. Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana). Harden services for high availability, disaster recovery, and scale-out operations. Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes. Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues. Minimum Qualifications 3+ years of experience operating and automating large-scale OpenStack cloud environments , preferably in community-driven or upstream-contributing teams. Proficiency in Infrastructure-as-Code with Ansible, Terraform , or Pulumi . Strong hands-on knowledge of Neutron, Octavia, Manila, Cinder, Nova, Ironic , and Glance . Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash , or Go . Fluency with Git, CI/CD pipelines , and automated test frameworks . Strong understanding of L2/L3 networking , SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH). Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters . Ability to write technical documentation and contribute to community wikis or knowledge bases. Preferred Qualifications Contributions to upstream OpenStack codebases or participation in SIGs/WGs. Familiarity with RBAC, Keystone federation, Barbican (secrets management), and Ceilometer/Gnocchi/Aodh . Understanding of security best practices for tenant isolation, microsegmentation, and compliance (e.g., CIS, NIST). Background in telco, edge cloud , or large enterprise infrastructure environments. Experience building and maintaining automated test environments for OpenStack upgrades and validation (e.g., Tempest, Rally, or custom test harnesses). Bachelor s degree in Computer Science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You ll Get A collaborative team that s deeply invested in open source, community contribution , and infrastructure excellence . Complex technical challenges that require creative, scalable solutions. The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles . Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes Analytical Thinking & Problem Solving : Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions. Collaboration & Teamwork : Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders. Mentorship & Leadership : Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Employment Type: Full-Time, Hybrid Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https: / / www.five9.com / pt-pt / legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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5.0 - 10.0 years

7 - 12 Lacs

Chennai

Work from Office

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, and Terraform, or Pulumi. This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance . You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. *This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Key Responsibilities Design and implement multi-tenant OpenStack infrastructure aligned with open community standards, including network service isolation and tenant-aware resource scheduling. Automate the provisioning, lifecycle management, and configuration of OpenStack services and supporting components using Ansible, Terraform, or Pulumi. Extend and maintain integrations for core OpenStack services: Neutron : Custom network plugins/drivers, L2/L3 routing, BGP, DHCP, and tenant network segmentation (VLAN, VXLAN, Geneve). Octavia : HA load balancing with amphora and provider drivers, TLS offloading, Layer 4/7 routing. Manila : Share drivers for NFS/CIFS, tenant access control, storage backends. Cinder : Block storage provisioning, volume snapshots, multi-attach, backend tuning. Nova : Compute resource scheduling, NUMA/cpu pinning, SR-IOV and PCI passthrough. Ironic : Bare metal provisioning workflows, BIOS/IPMI automation, PXE and UEFI boot configuration. Glance : Image lifecycle management, backing store optimization, image caching strategies. Contribute to upstream OpenStack projects when needed (bug fixes, driver enhancements, documentation). Implement continuous delivery pipelines for OpenStack updates, including patch management, service upgrade testing, and rollback procedures. Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana). Harden services for high availability, disaster recovery, and scale-out operations. Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes. Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues. Minimum Qualifications 5+ years of experience operating and automating large-scale OpenStack cloud environments, preferably in community-driven or upstream-contributing teams. Expert-level proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi. Strong hands-on knowledge of Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance. Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go. Fluency with Git, CI/CD pipelines, and automated test frameworks. Strong understanding of L2/L3 networking, SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH). Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters. Experience with container technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus. Ability to write technical documentation and contribute to community wikis or knowledge bases. Preferred Qualifications Contributions to upstream OpenStack codebases or participation in SIGs/WGs. Familiarity with RBAC, Keystone federation, Barbican (secrets management), and Ceilometer/Gnocchi/Aodh. Understanding of security best practices for tenant isolation, microsegmentation, and compliance (e.g., CIS, NIST). Background in telco, edge cloud, or large enterprise infrastructure environments. Experience building and maintaining automated test environments for OpenStack upgrades and validation (e.g., Tempest, Rally, or custom test harnesses). Bachelor s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You ll Get A collaborative team that s deeply invested in open source, community contribution, and infrastructure excellence. Complex technical challenges that require creative, scalable solutions. The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles. Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes Analytical Thinking & Problem Solving : Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions. Collaboration & Teamwork : Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders. Mentorship & Leadership : Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Employment Type Full-Time, Remote or Hybrid Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https: / / www.five9.com / pt-pt / legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

Work from Office

Job Summary Primary Job Functions: Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. Provide troubleshooting and technical support via phone, Web based tools and email. During problem escalations, act as a liaison between customers and Engineering support. Collaborate with other teams and experts whenever required to solve complex technical issues. Continuously develop skills leveraging several learning tools available at NetApp Inc. Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers Research, document, and escalate cases as needed. Be flexible in working in shifts (4AM IST to 6PM IST). Able to address multiple customer issues simultaneously. Directly support customers with exceptional verbal and written communication and troubleshooting skills. Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: Good understanding on RAID Concepts across the Enterprise Storage. Good understanding of Complex Storage concepts related to SAN and NAS storage. Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. Conceptual knowledge on Hardware, OS and Filesystem. Knowledge on Cluster Architecture and High Availability in Enterprise Storage. Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. Hands on Ontap 7-mode/ Clustered administration. Hands on NetApp System Manager / OnCommand suite applications. Knowledge on any Linux variant. Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: Be passionate-about work, people, NetApp. Be caring-for people and community. Put NetApp first-ahead of your personal agenda-and lead by example. Deliver on commitments. Hold self and others to highest ethical and legal standards. Ask questions to isolate the crux of a problem and remove peripheral noise. Implement processes that are not burdensome. Adaptability. Be open and flexible; have positive attitude toward change. Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. Contribute and collaborate with other teams; jump in to help others when asked. Create environment of unity; no personal agendas. Be approachable, inclusive, accessible, respectful, and easy to work with. Recognize the "bigger picture" and take initiative to solve problems. Demonstrate sense of urgency, strive to deliver beyond what is expected. Target work at the highest-impact outcomes and activities; prioritize. Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.

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0.0 years

4 - 8 Lacs

Hyderabad

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First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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0.0 years

5 - 9 Lacs

Bengaluru

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First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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4.0 - 9.0 years

7 - 12 Lacs

Mumbai, Pune, Bengaluru

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Your Role Administer and maintain enterprise storage systems (e.g., NetApp, EMC, Pure Storage, HPE 3PAR). Deep knowledge ofSAN/NAS technologies and protocols (iSCSI, FC, NFS, CIFS/SMB) Proficiency instorage zoning, LUN provisioning, and replication technologies Your Profile 4-12 years of experience indesigning, implementing, and managing Storage Administration SAN (Storage Area Network) and NAS (Network Attached Storage) solutions. Perform regular backups, data replication, and disaster recovery testing. Provide L2/L3/L4 support for complex storage issues, including root cause analysis and permanent fixes. Deploy and install SAN, NAS, and DAS storage systems from vendors like Dell EMC, NetApp, HPE, IBM, etc. What will you love working at Capgemini Working with latest enterprise storage solutions, cloud-integrated platforms, and hybrid infrastructure. Clear career progression paths from L2 support to architecture and consulting roles Be part of mission-critical projects that secure and optimize networks for Fortune 500 clients.

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5.0 - 8.0 years

15 - 25 Lacs

Bengaluru

Work from Office

Job Summary We are seeking a Technical Support Engineer – Performance with expertise in troubleshooting performance-related issues in enterprise storage environments. The ideal candidate will have a solid understanding of ONTAP architecture, performance tuning, and advanced troubleshooting techniques. This role is part of our Level 2 Support team, responsible for diagnosing, analysing, and resolving performance-related incidents while providing excellent customer service to enterprise clients. Job Requirements experience in technical support, systems administration or related roles. In-depth knowledge of storage protocols such as FC, iSCSI, NFS, CIFS/SMB, and how they relate to system performance. Proven experience in troubleshooting performance issues in enterprise storage systems. Strong understanding of NetApp ONTAP architecture, including cluster mode, data fabric, and NFS/CIFS protocols. Familiarity with performance analysis tools like Perfstat, Performance Manager, and AutoSupport. Ability to read and analyze logs, traces, and performance metrics to diagnose issues. Basic networking knowledge to assist with performance issues caused by network congestion or misconfiguration. NetApp Certified Support Engineer (NCSE) or other relevant storage certifications are a plus. Strong analytical and problem-solving skills, with a focus on performance-related troubleshooting and RCA. Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences. Education B.E/B. Tech or M.S in Computer Science or related technical field 4- 8 years of experience in technical support

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