35 Irdai Jobs

POSITION / DESIGNATION :- Deputy Manager Grade:- L2 Department:- Operations (CPC-BAAT) KEY RESPONSIBILITIES, Preparation of Regulatory reports and statements to be submitted to IRDAI. Preparation of reports and statements to be submitted to Senior Management. Assisting in design and preparation of dashboards, highlights, presentations to the senior management of the company. Participate and contribute for projects as needed also drive automation of various reports and MIS through tools like macro and applications like SQL, Access, Excel, SAS etc. Liaise with functional departments for logical modification in reporting. Timely submission of senior management MIS and reports. Error-free reporting Any other task as per management requirement Educational Qualifications: Graduate Work Experience: 2 4 years of relevant experience Skills/Certifications: 1. Basic Excel Vlookup, Pivot etc (Mandatory) 2.SQL, Python, Tableau, advance excel etc. (Preferred)

Role Overview: Job Title: Senior Consultant As a Risk and Compliance Consultant at The Digital Fifth, the role involves working closely with senior consultants to deliver advisory and implementation projects for Banks, NBFCs, fintechs, and other financial institutions. The candidate will contribute to designing policy frameworks, conducting assessments, and ensuring compliance with regulatory requirements, with opportunities for growth into senior consulting roles. Key Responsibilities: - Assist in interpreting and implementing compliance requirements under RBI, SEBI, IRDAI, NPCI, and other regulatory bodies. - Support projects related to RBI Master Directions, ISO 27001, Business Continuity, DPDPA, RBI Digital Lending Guidelines, and Information Security frameworks - Engage with customers to understand technology, application and security stack - Conduct Security and risk assessments (operational, regulatory, IT/security, third-party/vendor), and perform gap assessment - Draft policies, SOPs, data governance frameworks, and reporting mechanisms - Work with senior consultants on project execution, including data analysis, documentation, presentations, and client workshops - Prepare regulatory submissions, MIS reports, and compliance review decks Qualifications, Skills and Experience Required: Skills and Competencies Required - Good understanding of Indian BFSI regulations (RBI, SEBI, IRDAI, NPCI) - Familiarity with data privacy, information security, business continuity - Strong research and analytical skills for interpreting regulations. - Ability to structure reports, frameworks, and client presentations. Education : -Education: B.Tech + MBA preferred - 24 years of experience in Risk & Compliance. - Understanding of digital banking, payments, lending, wealth, and fintech ecosystems is preferred - Preferably Professional certifications (or pursuing) like CISA, ISO 27001 - Prior experience in a consulting firm, Bank, NBFC, or fintech in Risk & Compliance functions. What we expect Focus on Results: Deliver high-quality outcomes with efficiency and accountability. Problem Solving: Tackle challenges with structured thinking and innovative approaches. People Management: Ability to mentor and lead a team effectively. Decision Making: Ability to assess situations and make sound business decisions. Selling & Nurturing Accounts: Ability to identify business opportunities and foster client relationships. Brand & Market Strategy : Capability to position digital solutions effectively in the market. Willingness to travel and engage in client-facing roles Why Join The Digital Fifth Startup Culture: Opportunity to work in a fast-growing, high-impact environment with exposure to cutting-edge fintech innovations. Diverse Exposure: Work with leading banks, NBFCs, fintechs, investors, and large technology firms on high-profile projects. End-to-End Consulting Experience: Involvement in strategy, research, implementation, and execution of digital transformation programs. Leadership & Growth Opportunities: Be part of a high-performance team where your contributions directly shape industry-wide digital transformation. ?Location: Mumbai / Client Site Compensation: Competitive salary with performance-based bonus . Show more Show less

Chief Manager / Senior Manager Information Security GRC Location: Gurugram Shift: Day Workdays: 5 Days/Week Experience: Chief Manager: 8 to 14 years Senior Manager: 5 to 8 years Role Summary A strategic and execution-driven role focused on aligning enterprise security posture with Indian & Global standards, regulatory mandates, and operational risk frameworks. Youll lead audits, compliance assessments, vendor risk evaluations, and training programs while leveraging your technical and project management expertise. Key Responsibilities Governance, Risk & Compliance (GRC) Lead InfoSec audits and compliance assessments Conduct vendor risk evaluations and third-party assessments Prepare audit documentation and manage auditor interactions Global Standards & Control Testing Deep understanding of ISO 27001, ISO 22301, ITGC Assess control effectiveness and compliance maturity Regulatory Compliance Familiarity with RBI, CERT-IN, IRDAI, and global mandates Translate business needs into actionable InfoSec programs Training & Awareness Design and implement InfoSec training (Aadhar, banking protocols) Security Metrics & Reporting Define, track, and report KPIs/KRIs to measure program effectiveness Experience with dashboarding tools (Tableau, Power BI, GRC platforms) Security Technologies Working knowledge of Firewalls, IDS, DDoS mitigation, SIEM, etc. Project & Stakeholder Management Lead cross-functional security initiatives Present findings and strategies to senior leadership Soft Skills Strong articulation, confidence, and clarity in communication Qualifications & Certifications Education: B.Tech, B.E, MCA or equivalent Certification: CISA Preferred Experience: Proven track record in InfoSec audits, risk assessments, and dashboard/reporting creation If interested share your cv at aishwarya@beanhr.com

Build Your Career with India's Healthcare Giant - Tele sales Officer This is your chance to work with one of the most trusted names in healthcare, where your efforts directly impact lives and accelerate your career growth . India's leading healthcare giant is hiring Tele sales Officers (Insurance Officers) to join our fast-growing team . Role - Tele Sales Officer Location - Sector 58, (Gurgaon/Gurugram) Salary - (3 Lacs - 4 Lacs) + Attractive incentives on top of fixed pay What You'll Do Drive insurance sales (Health & Life) through telecalling with a strong lead base. Engage with customers to understand their insurance needs and recommend suitable solutions. Handle customer queries with empathy and ensure a seamless sales closure. Achieve and exceed sales targets while building long-term client relationships. Maintain accurate sales records and collaborate with the team to ensure business success. What We're Looking For 1 to 4 years of experience in insurance sales (life, health, or general) or with digital insurance aggregators. Strong knowledge of insurance products. Excellent communication, negotiation, and customer service skills . Fluency in English (regional languages are a plus). Target-driven, self-motivated, and proactive sales professionals. IRDAI certification preferred (not mandatory). What's In It for You Attractive incentives on top of fixed pay higher performance, higher earnings. Opportunity to be deputed as a Specified Officer with IRDAI , enhancing your credentials. Exceptional career growth opportunities within Indias trusted healthcare ecosystem. A supportive and dynamic work environment that values performance and purpose.

Charyas is launching a lean, high-speed direct insurance brokerage This is the engine room of the company covering operations, compliance, claims coordination, and revenue tracking You will ensure policies are issued fast, clients are served well, and every rupee of commission is accounted for Core functions include issuing policies, endorsements & renewals, claims handling, reconciliations, and IRDAI compliance Non-negotiables: zero policy errors, follow-through until closure, and 100% compliance discipline Be the first backend hire, set up foundations, and work directly with leadership in a high-growth brokerage

1)Underwriter Commercial Lines 2)Underwriter Health (Employee Benefit) Job Title: Underwriter Commercial Lines 1) Senior Manager (Underwriting) (salary-45000-83000)/per month The Underwriter is responsible for evaluating and analysing the risks involved in Commercial insurance proposals- Fire, Engineering, Marine, Liability. They ensure sound underwriting practices while working closely with insurers and clients to secure optimal coverage and terms. Key Responsibilities: Evaluate and assess insurance proposals as per IRDA underwriting guidelines and documentation for Commercial insurance proposals- Fire, Engineering, Marine, Liability. Recommend suitable products, terms, and comparative premiums to internal sales team/customers. Coordinate with insurers for quote procurement, premium negotiations and policy issuance within TAT. Ensure accuracy in documentation like proposal forms, declarations, and endorsements. Coordinate with internal teams sales, operations, and claims for smooth service delivery. Maintain accurate underwriting records and reports. Maintaining claim documentation for fire, engineering, marine && liability. Key Skills && Competencies: Sound knowledge of underwriting practices across Commercial Lines products (including fire, engineering, marine && liability). Excellent verbal && written communication skills. Excellent MS Office skills like advanced Excel, PowerPoint presentations. Familiarity with IRDAI regulations and insurance systems. Qualifications: Preferably engineering or any Graduate && Insurance certifications like Licentiate / Associate from III will be preferred. 25 years of underwriting experience in General Insurance company or Insurance Broking Company. Job Title: Underwriter Health (Employee Benefit) (salary-25000-35000)/per month The Underwriter is responsible for evaluating and analysing the risks involved in Health insurance proposals- Group Mediclaim; Group Personal Accident; Workmen Compensation; Group Term Insurance etc. They ensure sound underwriting practices while working closely with insurers and clients to secure optimal coverage and terms. Key Responsibilities: Evaluate and assess insurance proposals as per IRDA underwriting guidelines and documentation for Health insurance proposals- Group Mediclaim; Group Personal Accident; Workmen Compensation; Group Term Insurance. Recommend suitable products, terms, and comparative premiums to internal sales team/customers. Coordinate with insurers for quote procurement, premium negotiations and policy issuance within TAT. Ensure accuracy in documentation like proposal forms and endorsements. Coordinate with internal teams sales, operations, and claims for smooth service delivery. Maintain accurate underwriting records and reports. Maintaining claim documentation for Group Mediclaim; Group Personal Accident; Workmen Compensation; Group Term Insurance etc. Key Skills && Competencies: Sound knowledge of underwriting practices across Health Lines products (including Group Mediclaim; Group Personal Accident; Workmen Compensation; Group Term Insurance). Excellent verbal && written communication skills. Excellent MS Office skills like advanced Excel, PowerPoint presentations. Familiarity with IRDAI regulations and insurance systems. Qualifications: Preferably engineering or any Graduate && Insurance certifications like Licentiate / Associate from III will be preferred. 25 years of underwriting experience in General && Life Insurance company or Insurance Broking Company.

We are pleased to share an exciting career opportunity at SBI Life Insurance for the role of Assistant Vice President Product Management . Role Purpose To facilitate new product development and manage existing products for SBI Life Insurance, ensuring compliance with regulatory requirements, timely launches, and sustained market competitiveness. Key Responsibilities: IRDAI Filing Documents: Preparation and review of all IRDAI filing documents including Sales Literature, Policy Document, Proposal Form, Benefit Illustration, and other regulatory submissions. Coordination with stakeholders such as Actuarial, Compliance, Claims, and Operations teams. Product Launch: Oversee launch activities including training (Train-the-Trainers), marketing collateral readiness, and system readiness (UAT sign-offs, premium/benefit values, calculators, web/app content). New Product Ideas: Develop strategies to generate innovative life insurance products. Data Analytics: Provide actionable insights to management and support product content/story creation. Competition Benchmarking: Monitor and analyze competitor products to maintain SBI Lifes market edge. Candidate Profile: 812 years of experience, with a minimum of 5 years in insurance product management handling IRDAI filings and product launches. Experience in Life Insurance Product Management preferred. Critical Competencies: In-depth understanding of IRDAI Product Regulations for Life & Health Insurance. Strong interpersonal communication skills. Proficiency in PowerPoint and Excel. Key Interactions: Actuarial, Training, Operations, Compliance, IT, and Sales teams. Measures of Success: Timely delivery and completion of filing, launch, and maintenance activities. Successful product launches. Ability to handle cross-functional discussions and resolve issues. Location: Head Office Andheri, Mumbai If you are interested or know someone who may be a good fit for this role, please share your resume with us at Shubham.rai@hindustantimes.com

Develop, implement, and maintain IT GRC policies, procedures, and frameworks. Conduct IT risk assessments in line with RBI/IRDAI/SBI frameworks and recommend mitigation measures. Monitor and report IT risk metrics. Align IT standards like ISO 27001, Experience: 2- 6 years

- To profitably grow & manage speciality lines portfolio - Surety Bond Insurance, Trade Credit Insurance etc - Develop Underwriting practices towards profitability - Develop Efficient processes for underwriting & document issuance - All Compliances Required Candidate profile 8+ years in commercial lines underwriting 2+ years Surety Bond / Trade Credit Insurance Good exp in Developing UW Processes Ensuring Compliance Manage Profitability Portfolio management skills Perks and benefits Great Opportunity

Underwriting of Retail Health, Personal Accident & Travel proposals Team Management IRDAI related UW activities Processing of Non Disclosures/Frauds /Audit /ISO/IRDA data Crucial MIS & analysis for Garo data Back up for handling pre-policy activities Required Candidate profile BAMS, BHMS, BDS or Similar 5+ years of experience in Health Insurance & Underwriting Good knowledge of Risks, Processes & Data Collection & Analysis Must know IRDAI related process Good communication Perks and benefits Good Opportunity

Hiring a Senior Cybersecurity GRC Consultant, you will play a pivotal role in helping organizations manage and improve their Governance, Risk, and Compliance (GRC) frameworks. You will be responsible for setting up and leading assessments, implementing strategies, and advising clients on how to mitigate cybersecurity risks and achieve compliance with industry standards and regulatory requirements. 8+ Years of Experience in cybersecurity, risk management, and governance, with a proven track record of leading GRC initiatives. Educational Background: Bachelors or Masters degree in Information Technology, Cybersecurity, Computer Science, Business Administration, or a related field. Certifications: Relevant cybersecurity certifications such as CISSP, CISA, CISM, ISO 27001 Lead Auditor, ISO 27001 Lead Implementer, or similar. Must have experience in customer facing projects (onsite / offsite); Should be able to lead the junior team members. In-depth Knowledge of Cybersecurity Frameworks: Expertise in implementing and advising on security frameworks such as Unified Cybersecurity Framework, NIST/RBI/IRDAI/SEBI Cybersecurity Frameworks, ISO 27001/2, CIS Controls etc. Project Management: Proven ability to manage and lead multiple GRC projects simultaneously, with strong organizational and time-management skills. Client-Focused: Demonstrated ability to build and maintain relationships with clients, providing expert advice and ensuring customer satisfaction. Cloud Security: Knowledge of cloud environments (AWS, Azure, Google Cloud) and their associated risks and compliance requirements. Penetration Testing & Vulnerability Management: Familiarity with vulnerability assessment, penetration testing, and ethical hacking practices. Incident Management: Experience in developing or improving incident response plans, business continuity plans, and disaster recovery strategies.

Job Title: Recruitment Development Manager Location: Nearby branch Job Summary: We are seeking an experienced and motivated Associate Recruitment Development Manager to join our team. As an Associate Agency Development Manager, you will be responsible for agent recruitment, agent development, meeting business targets, and ensuring customer centricity. If you have a strong background in sales and a passion for building and leading teams, we want to hear from you. Key Responsibilities: - Recruit new insurance agents and build a high-performing team - Develop and train agents to improve their sales skills and knowledge - Meet business targets by selling insurance policies and driving revenue growth - Coordinate appointments between Agents, clients and the company to ensure seamless delivery of services - Close deals and achieve sales targets while maintaining quality standards and agent productivity Work Style: - Combination of office and field work, including meetings with clients and recruiting agents - Requires scheduling appointments beforehand from both sides (clients and agents) - Agents work on a commission-based model, providing a clear incentive for success Salary Details: - Maximum salary budget: 4,00,000 per annum - Salary negotiable for candidates from the same background Benefits: - Lucrative incentives for meeting targets, including commission-based incentives on every sale - Potential promotion after 6 months of meeting targets, providing a clear path for career growth - No work pressure and very less target compared to other channels and industries, allowing for a healthy work-life balance Ideal Candidate: - Preferred candidates with IRDAI, BFSI sales experience, and good knowledge of sales principles (experience from other industries also considered) - Strong background in sales, preferably in the insurance industry - Experience in team leadership and development - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong analytical and problem-solving skills

Hiring a Senior Cybersecurity GRC Consultant, you will play a pivotal role in helping organizations manage and improve their Governance, Risk, and Compliance (GRC) frameworks. You will be responsible for setting up and leading assessments, implementing strategies, and advising clients on how to mitigate cybersecurity risks and achieve compliance with industry standards and regulatory requirements. 8+ Years of Experience in cybersecurity, risk management, and governance, with a proven track record of leading GRC initiatives. Educational Background: Bachelors or Masters degree in Information Technology, Cybersecurity, Computer Science, Business Administration, or a related field. Certifications: Relevant cybersecurity certifications such as CISSP, CISA, CISM, ISO 27001 Lead Auditor, ISO 27001 Lead Implementer, or similar. Must have experience in customer facing projects (onsite / offsite); Should be able to lead the junior team members. In-depth Knowledge of Cybersecurity Frameworks: Expertise in implementing and advising on security frameworks such as Unified Cybersecurity Framework, NIST/RBI/IRDAI/SEBI Cybersecurity Frameworks, ISO 27001/2, CIS Controls etc. Project Management: Proven ability to manage and lead multiple GRC projects simultaneously, with strong organizational and time-management skills. Client-Focused: Demonstrated ability to build and maintain relationships with clients, providing expert advice and ensuring customer satisfaction. Cloud Security: Knowledge of cloud environments (AWS, Azure, Google Cloud) and their associated risks and compliance requirements. Penetration Testing & Vulnerability Management: Familiarity with vulnerability assessment, penetration testing, and ethical hacking practices. Incident Management: Experience in developing or improving incident response plans, business continuity plans, and disaster recovery strategies.

We are seeking a Senior Associate/ Manager/ Senior Manager to join our rapidly expanding IT Risk Advisory Practice. We welcome candidates with CA/MBA/BE/BTECH qualifications and CISA/CISSP certification, along with a minimum of 2 years" experience in IT Risk Advisory Services. The ideal candidate should have expertise in the following areas: - IT General Controls Reviews - IT Application Reviews - IT SOX - ERP Reviews (SAP, Oracle, etc.) - Cybersecurity Assessments Additional knowledge of global frameworks such as NIST, COBIT, CSA, etc. would be advantageous. Exposure to regulatory audits like SEBI, IRDAI, RBI mandated Cybersecurity/IS audits will be considered a plus. This role will involve client-facing engagements, and the candidate should be adept at managing engagements from planning to fieldwork and reporting. We prefer candidates who can join immediately or at an early date. We kindly request that only candidates with an IT Audit background apply for this position.,

To lead and drive the sales and recruitment efforts within a designated agency or branch, ensuring the achievement of business objectives by building and nurturing a high-performing team of insurance advisors, maintaining productivity levels, and upholding the brand's integrity and compliance standards. Key Responsibilities: To recruit a team of insurance advisors as per the corporate strategy. To ensure and maintain the levels of productivity as prescribed. To focus on developing various business segments as per the sales strategy. To train Insurance Advisors with the help of the dedicated training team. To uphold the brand image and ensure compliance with internal and external regulations. Measures of Success: Achievement of sales targets and other parameters such as retention. Activation of advisors monthly. Qualifications: Any Graduate/Post Graduate. Skills Required: Sound knowledge of IRDAI regulations. Good communication skills. Good understanding of underwriting and operation processes. Strong training and motivation capacity.

1.Perform specialised analyses & quality reviews . 2.Supervise the preparation of quarterly & annual account reconciliations 3.Tracking & managing audits including timely closure of all audit related open items 4.Create strategic business plans Required Candidate profile 1.Good excel skills and comfortable handling technology. 2.Ability to understand broader business issues and link that to impact on the financial results. 3.Demonstrate integrity, values & principles

Regulatory Compliance: Review adherence to the Insurance Regulatory and Development Authority of India (IRDAI) regulations, including licensing requirements, solvency margins, and disclosure norms. Ensure compliance with tax regulations related to insurance services, including GST. Risk Management: Assess the effectiveness of risk management policies and procedures, including risk identification, assessment, and mitigation strategies. Review insurance coverage to manage risks associated with claims and liabilities. Underwriting and Claims Management: Evaluate underwriting processes to ensure they comply with industry standards and regulatory guidelines. Review claims management procedures for accuracy, timeliness, and fairness. Financial Controls: Examine financial reporting processes to ensure accuracy and completeness of financial statements. Verify the segregation of duties in financial transactions to prevent fraud.

Key Responsibilities: Independently manage client accounts, maintaining excellent client relations and satisfaction Oversee end-to-end claims handling from loss notification to final report submission Coordinate with field surveyors and internal teams to ensure timely assessments Respond to client inquiries, provide policy clarification, and manage expectations Review claim documentation and support accurate claim evaluation Ensure compliance with IRDAI regulations and internal reporting standards Work closely with insurance company representatives to finalize claims Identify and mitigate fraudulent claims during the assessment process Desired Candidate Profile: 14 years of experience in general insurance claim handling or insurance survey Strong knowledge of insurance policy terms, general claims process, and documentation Excellent communication and presentation skills Ability to manage multiple clients/accounts and meet deadlines Candidates with IRDAI certification or insurance training will be preferred Should be proactive, detail-oriented, and well-organized

Role Summary: This role will be responsible to assist in Compliance management and interact with various stakeholders for circular implementation and advertisement approval/compliance Key Focus areas: Advertisement compliance/approval Track regulatory updates on and dissemination Monitoring closure of action points related to new circular/regulations etc. Record Keeping of all regulatory circulars and correspondences Support team members in IRDAI adhoc requirement or queries Highlight any exception, non-compliance and potential issues Timely monitor and Closure the issues raised in the review report Drive to ensure zero regulatory penalties Support team members in IRDAI and BAP regular requirement or queries Support team members in AML/CFT compliance Qualifications: Graduate/Post Graduate with 1-2 years of relevant work experience in the Life/General insurance industry Competence in interpreting insurance laws and regulations Understanding of insurance industry and regulations Report writing, presentation skills with MS office Knowledge of life insurance business, processes and regulations

Responsibilities: Approving, reviewing the advertisement related Compliances Preparation of Rollout (Summary of Regulatory updates) on daily updates from the regulatory Bodies Handling Internal Audit., further also conducting compliance audit and testing to highlight and fulfil the regulatory gaps in the department Compliances related to place of business i.e.filing w.r.t. branch opening, closure, relocation to the regulator. Keeping repository of the same. Ensuring submission of all periodical returns as well as Adhoc return to IRDAI/ IIB/Life Council Giving compliance opinion to Internal departments regarding Compliances and tracking of the compliance actionable as well as implementation within the Organization. Preparation of MIS/ dashboards on Compliance activities for the Management Maintaining a record of all the Regulatory reports required to be filed with the Regulators like IRDAI, FIU, IIBI, Life Council, etc and update from time to time with accuracy Publishing MIS reports to demonstrate the number of filings done and track for delays if any and highlight to the Management AML STR / RFI monitoring and filing with FIU Screening of customers with prescribed terrorist lists Responding to FIU queries in timely manner Preparation of checklists, process notes, SOPs, manuals used in the day to day compliance processes Execution of automation projects and IT projects

1.Perform specialised analyses & quality reviews . 2.Supervise the preparation of quarterly & annual account reconciliations 3.Tracking & managing audits including timely closure of all audit related open items 4.Create strategic business plans Required Candidate profile 1.Good excel skills and comfortable handling technology. 2.Ability to understand broader business issues and link that to impact on the financial results. 3.Demonstrate integrity, values & principles

Lead GRC , risk assessment, and implementation. Strong in ISO 27001, PCI, PSS, SOC 2, IRDAI. Ensure compliance, audits, awareness. Design InfoSec strategies aligned with ISO, NIST, RBI, SEBI to enhance cybersecurity and meet regulations.

Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; collaborate with developers on integration design. Ensure regulatory and security compliance for sensitive integrations such as Aadhaar, PAN, and KYC flows. Draft and maintain BRDs, FRDs, Interface Control Documents (ICDs), and sequence/process flow diagrams. Collaborate with product managers, tech leads, QA, and infosec teams to ensure end-to-end readiness and traceability. Participate in partner onboarding, technical workshops, and sandbox testing. Support UAT and production release validation with insurers and ecosystem agencies. Troubleshoot integration issues and support resolution in collaboration with support/infra teams. This is an individual contributor role, with cross-functional collaboration across product, technology, operations, and compliance. Maintain an integration tracker, API inventory, and documentation repository Convert business requirements into technical user stories and solution blueprints. Support UAT and drive alignment between business expectations and technology deliverables.

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Design visually appealing and intuitive dashboards that display key security metrics, incidents, and trends, using data visualization tools and scripting languages for automation. Develop and maintain customized reports that provide meaningful insights into security data, ensuring they are accurate, comprehensive, and suitable for management and regulatory purposes. Collect, aggregate, and analyze data from various security tools, logs, and sources to identify security anomalies, patterns, and trends that may indicate potential threats or vulnerabilities. Generate detailed incident reports, outlining the nature of security incidents, their impact, and the actions taken for resolution. Assist in creating reports and documentation required for compliance with industry standards and regulations (e.g., IRDAI, SEBI, RBI, ISO 27001). Develop and implement automated reporting processes to streamline the generation of routine reports, reducing manual effort and increasing efficiency. Integrate threat intelligence feeds and data into reporting processes to enhance situational awareness and proactive threat hunting. Maintain accurate documentation of reporting and dashboard configurations, data sources, and data transformation processes for knowledge sharing and troubleshooting. Provide training and support to SOC analysts and other stakeholders on how to interpret and utilize dashboards and reports effectively. Assist in coordinating incident response efforts by providing real-time updates through dashboards and reports during security incidents. Evaluate new security tools and technologies that could improve reporting and dashboard capabilities within the SOC. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools