IRCTC

Eligible and Qualified candidates are invited to appear for a walk-in-interview for the post of Hospitality Monitor on Contract basis for a period of 2 years initially and extendable by one (01) more year based on requirement and satisfactory performance. Responsibilities · Responsible for supervision/ monitoring food production, quality, services in nominated mobile/ static catering units. · Ensure compliance with company policies and standard hospitality procedures/practices. · Ensuring men & material for nominated mobile/ static catering units. · Resolve customer / passenger care related issues and complaint management. · Collection of feedback, analysis and course correction. · Ensuring implementation of statutory regulations as applicable. · Supervise & Educate staff in efficient upkeep of equipment and devices. · Coordinate with various departments, offices and business partners. · The nature of duty would require movement up to 22 days per month in Trains (All over India). Qualifications 1.Full time B.Sc. in Hospitality and Hotel Administration. 2.BBA/MBA (Culinary Arts) from Indian Culinary Institutes under Ministry of Tourism. 3.B.Sc. Hotel Management and catering Science. 4.M.B.A (Tourism and Hotel Management) from Government recognized Universities affiliated to UGC/AICTE /Government of India/ State Government. (CIHM/SIHM/ PIHM), affiliated National Council for Hotel Management and Catering Technology (NCHM & CT)/ UGC /AICTE /Govt of India. Candidates passed out before 2024 are only eligible to apply. 1. IHMCT & AN, Chennai (Tamil Nadu)- CIT Campus, Taramani, Chennai - 600113; Date-15/11/25 2. State Institute of Hotel Management and Catering Technology, Thuvakudi, Thanjavur Rd, Thuvakudi, Tamil Nadu 620015; Date 18/11/25 Please visit https://www.irctc.com/new-openings.php