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3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment
Posted 3 months ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Key Responsibilities This position is for an Analyst with an advanced degree in a quantitative discipline; requires experience and proficiency in areas of statistics, applied mathematics, SAS programming language and a good understanding of retail banking / small business lending businesses. The individual will use these skills in the development of risk models (IRB, IFRS9, Custom Scorecards and others) and other risk analytics in retail banking / small business lending portfolios. Responsibilities include developing statistically derived predictive models, perform decision tree-based customer segmentation profiling analyses, assist business implementation of sophisticated Regulatory and Scoring models and providing analytic support to Standard Chartered businesses across the globe. Skills and Experience Analytical / Strategic / Conceptual thinking Attention to detail Problem solving Verbal/Written communication Presentation skills Highly motivated, organized and methodical Qualifications Bachelors / Advanced (Masters or higher) Degree in Statistics, Applied Mathematics, Operations Research, Economics, Engineering or other quantitative discipline Good understanding of retail banking / small business / consumer finance products and business life-cycles (e. g. sales, underwriting, portfolio management, marketing, collections) 0-2 in-depth years experience in hands-on Statistical Modeling in credit risk for retail banking / small business / consumer finance portfolios Proficient statistical programming skills in SAS (preferred) or similar, strong analytical skills and understanding of quantitative and statistical analysis Hands-on experience in mining data and understanding data patterns Experience in directly interacting with Business and exposure to International markets will be a plus About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29835
Posted 3 months ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: IBM Integration Bus (IIB). Experience3-5 Years.
Posted 3 months ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM App Connect Enterprise. Experience5-8 Years.
Posted 3 months ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM Integration Bus (IIB). Experience5-8 Years.
Posted 3 months ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM App Connect Enterprise. Experience5-8 Years.
Posted 3 months ago
3.0 - 7.0 years
27 - 30 Lacs
Bengaluru
Remote
Job Description: Understanding of Basel Framework, PD, EAD, LGD and Regulatory Capital. Proficiency in SAS and Python for Model Development Good Understanding of Regulations and has experience of IRB Model Development Good understanding of retail credit risk products and their key variables.
Posted 3 months ago
8 - 10 years
8 - 10 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. ? Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. ? 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor ? 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) ? Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: IBM Integration Bus (IIB). Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 4 months ago
3 - 5 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: IBM Integration Bus (IIB). Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 4 months ago
5 - 8 years
7 - 11 Lacs
Bengaluru
Work from Office
Job TitleSenior Engineer – L3 Routing LocationBengaluru Work EmploymentFull time DepartmentWireline DomainSoftware Reporting toManager About Us Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Tejas Routing &MPLS (TJ-NEOS) group, which does in-house software architect design and development for various Routing and MPLS protocols catering for carrier-grade service provider networks and enterprise customer networks. Tejas is looking for a Technical Lead/Designer/Architect/Distinguish Technologist who can design and implement software in any of SR-MPLS, SR-TE, SR for OSPF/ISIS, BGP-SR, rLFA/tILFA, Micro Loop FRR protection, SR-EVPN, SRv6, LDP, PCE/PCEP, RTM, and Core BGP L3VPN/L2VPN/EVPN for various VPN services along with IP Multicast PIM, MRT, NGVPN, and P2MP Tunnel. Having data plane experience with Broadcom chips like Qumran and Jericho will be an added advantage. Tejas Routing Team is Looking for enthusiastic people who can visualize, innovate, design write code and build router products that are conceptualized and architected from India for both the Indian and global markets. What you work As a technical member, you will contribute in product development and delivery including planning, requirement analysis, design, implementation, validation, verification and field testing Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality deliverables. Mandatory skills Should have good experience in C/C++ Should have good experience in Routing Protocol development. Should have hands-on experience in Design, Development. Have architected routers in the past Should be an expert in one or more of following areas IP/MPLS, MPLS-VPN, L2/L3 VPN, EVPN, LDP, RSVP-TE Routing protocols OSPF/ISIS/BGP/Segment Routing LAG/MC-LAB/IRB Multicast protocols – PIM, IGMP ? Desired skills Familiar with any of these technologies Layer 2/ Layer 3 protocol development. Good debugging skills, log analysis and solving Field issues. Preferred Qualifications Experience 3 to 6 years’ experience from Telecommunication or Networking background. Education B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have good coding skills in C/C++ with Linux & working experience in L3 protocol Diversity and Inclusion Statement Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 4 months ago
7 - 10 years
12 - 16 Lacs
Bengaluru
Work from Office
Job TitlePrincipal Engineer – L3 Routing LocationBengaluru Work EmploymentFull time DepartmentWireline DomainSoftware Reporting toGroup Manager About Us Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Tejas Routing &MPLS (TJ-NEOS) group, which does in-house software architect design and development for various Routing and MPLS protocols catering for carrier-grade service provider networks and enterprise customer networks. Tejas is looking for a Technical Lead/Designer/Architect/Distinguish Technologist who can design and implement software in any of SR-MPLS, SR-TE, SR for OSPF/ISIS, BGP-SR, rLFA/tILFA, Micro Loop FRR protection, SR-EVPN, SRv6, LDP, PCE/PCEP, RTM, and Core BGP L3VPN/L2VPN/EVPN for various VPN services along with IP Multicast PIM, MRT, NGVPN, and P2MP Tunnel. Having data plane experience with Broadcom chips like Qumran and Jericho will be an added advantage. Tejas Routing Team is Looking for enthusiastic people who can visualize, innovate, design write code and build router products that are conceptualized and architected from India for both the Indian and global markets. What you work As a technical member, you will contribute in product development and delivery including planning, requirement analysis, design, implementation, validation, verification and field testing Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality deliverables. Managing the team with evaluating processes, priorities and performance goals to meet business objectives Mandatory skills Should have good experience in C/C++ Should have good experience in Routing Protocol development. Should have hands-on experience in Design, Development. Have architected routers in the past Should be an expert in one or more of following areas IP/MPLS, MPLS-VPN, L2/L3 VPN, EVPN, LDP, RSVP-TE Routing protocols OSPF/ISIS/BGP/Segment Routing LAG/MC-LAB/IRB Multicast protocols – PIM, IGMP ? Desired skills Familiar with any of these technologies Layer 2/ Layer 3 protocol development. Have architected routers in the past Good debugging skills, log analysis and solving Field issues. Preferred Qualifications Experience 14 to 18 years’ experience from Telecommunication or Networking background. Education B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have good coding skills in C/C++ with Linux with L3 protocols Diversity and Inclusion Statement Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 4 months ago
6 - 9 years
9 - 13 Lacs
Bengaluru
Work from Office
Job TitleLead Engineer – L3 Routing LocationBengaluru Work EmploymentFull time DepartmentWireline DomainSoftware Reporting toSenior Manager About Us Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Tejas Routing &MPLS (TJ-NEOS) group, which does in-house software architect design and development for various Routing and MPLS protocols catering for carrier-grade service provider networks and enterprise customer networks. Tejas is looking for a Technical Lead/Designer/Architect/Distinguish Technologist who can design and implement software in any of SR-MPLS, SR-TE, SR for OSPF/ISIS, BGP-SR, rLFA/tILFA, Micro Loop FRR protection, SR-EVPN, SRv6, LDP, PCE/PCEP, RTM, and Core BGP L3VPN/L2VPN/EVPN for various VPN services along with IP Multicast PIM, MRT, NGVPN, and P2MP Tunnel. Having data plane experience with Broadcom chips like Qumran and Jericho will be an added advantage. Tejas Routing Team is Looking for enthusiastic people who can visualize, innovate, design write code and build router products that are conceptualized and architected from India for both the Indian and global markets. What you work As a technical member, you will contribute in product development and delivery including planning, requirement analysis, design, implementation, validation, verification and field testing Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality deliverables. As a lead engineer, you will be responsible for leading a team and guiding them for optimum output. Mandatory skills Should have good experience in C/C++ Should have good experience in Routing Protocol development. Should have hands-on experience in Design, Development. Have architected routers in the past Should be an expert in one or more of following areas IP/MPLS, MPLS-VPN, L2/L3 VPN, EVPN, LDP, RSVP-TE Routing protocols OSPF/ISIS/BGP/Segment Routing LAG/MC-LAB/IRB Multicast protocols – PIM, IGMP ??? Desired skills Familiar with any of these technologies Layer 2/ Layer 3 protocol development. Have architected routers in the past Good debugging skills, log analysis and solving Field issues. Preferred Qualifications Experience 6 to 10 years’ experience from Telecommunication or Networking background. Education B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have good coding skills in C/C++ with Linux & L3 Protocol experience Diversity and Inclusion Statement Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 4 months ago
5 - 8 years
7 - 10 Lacs
Bengaluru
Work from Office
About The Role Job TitleStaff Engineer – L3 Routing LocationBengaluru Work EmploymentFull time DepartmentWireline DomainSoftware Reporting toGroup Manager About Us Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Tejas Routing &MPLS (TJ-NEOS) group, which does in-house software architect design and development for various Routing and MPLS protocols catering for carrier-grade service provider networks and enterprise customer networks. Tejas is looking for a Technical Lead/Designer/Architect/Distinguish Technologist who can design and implement software in any of SR-MPLS, SR-TE, SR for OSPF/ISIS, BGP-SR, rLFA/tILFA, Micro Loop FRR protection, SR-EVPN, SRv6, LDP, PCE/PCEP, RTM, and Core BGP L3VPN/L2VPN/EVPN for various VPN services along with IP Multicast PIM, MRT, NGVPN, and P2MP Tunnel. Having data plane experience with Broadcom chips like Qumran and Jericho will be an added advantage. Tejas Routing Team is Looking for enthusiastic people who can visualize, innovate, design write code and build router products that are conceptualized and architected from India for both the Indian and global markets. What you work As a technical member, you will contribute in product development and delivery including planning, requirement analysis, design, implementation, validation, verification and field testing Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality deliverables. Managing the team with evaluating processes, priorities and performance goals to meet business objectives Mandatory skills Should have good experience in C/C++ Should have good experience in Routing Protocol development. Should have hands-on experience in Design, Development. Have architected routers in the past Should be an expert in one or more of following areas IP/MPLS, MPLS-VPN, L2/L3 VPN, EVPN, LDP, RSVP-TE Routing protocols OSPF/ISIS/BGP/Segment Routing LAG/MC-LAB/IRB Multicast protocols – PIM, IGMP ?? Desired skills Familiar with any of these technologies Layer 2/ Layer 3 protocol development. Have architected routers in the past Good debugging skills, log analysis and solving Field issues. Preferred Qualifications Experience 10 to 15 years’ experience from Telecommunication or Networking background. Education B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have good coding skills in C/C++ with Linux Diversity and Inclusion Statement Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 4 months ago
3 - 8 years
15 - 30 Lacs
Pune, Gurugram, Bengaluru
Hybrid
Location: PAN India Immediate joiner required Experienced in end to end capital or Impairment process management RWA calculation engine using Standardized approach (BASEL 1/2/3) for Credit Risk Asset classification for Retail and Wholesale Products, Collateral Adjustment, on balance/ off balance exposure calculation Migration RWA calculation from BASEL 3 to 3.1 using Standardized or AIRB approach Knowledge of Banking domain/ banking products like Retail, corporate, banks, SME, Sovereign Project management / stakeholder management Keywords : Standardized approach - BASEL 1/2/3 Capital Reporting (Standardized approach) RWA Calculation Credit Risk (RWA) capital management
Posted 4 months ago
8 - 10 years
12 - 16 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Job Description Job Overview: We are seeking an experienced Lead Model Developer with exceptional expertise in credit risk modeling, especially the wholesale portfolio (banks, corporate, specialized lending, real estate, non-banking). The ideal candidate will bring deep domain knowledge and advanced technical skills to drive sophisticated credit risk modeling initiatives across wholesale portfolios. Position Details: Location: Pan India Experience Level: 10+ years Employment Type: Full-time Key Responsibilities: Lead end-to-end development of advanced credit risk models, including PD, EAD, LGD models compliant to IRB Standards Conduct comprehensive data preparation, preprocessing using tools including SAS, Python, R, and SQL Design, build, calibrate and implement robust credit risk models across wholesale portfolios with rigorous User Acceptance Testing (UAT) Collaborate with cross-functional stakeholders to analyze, interpret, and communicate complex model results and insights Develop comprehensive technical documentation including: Model documentation Business Requirements Documents (BRD) Validation reports Regulatory compliance documentation Drive continuous model improvement through: Identifying optimization opportunities; Implementing advanced modeling techniques; Enhancing model performance and predictive accuracy Provide mentorship and technical guidance to junior team members, fostering a culture of knowledge sharing and professional development Required Qualifications: 10+ years of hands-on experience in credit risk model development Proven expertise in modeling across wholesale/LDP credit portfolios Advanced proficiency in: SAS, Python, R, SQL Strong knowledge of capital models (IRB approach) Good to have a understanding of IFRS9 and CECL regulatory frameworks Exceptional analytical and problem-solving skills Excellent written and verbal communication abilities Preferred Qualifications: Advanced degree in Statistics, Mathematics, Economics, or related field Professional certifications in risk management or financial modeling Experience with machine learning and advanced statistical modeling techniques Knowledge of Basel regulatory requirements Technical Skills: Model Development: PD, LGD, EAD Programming: SAS, Python, R, SQL Regulatory Knowledge: IRB (must), Good to have (IFRS9, CECL) Data Preprocessing / Statistical Modeling / Machine Learning Techniques
Posted 4 months ago
3 - 6 years
6 - 15 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshootin Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP). Enabling Triggering on MQ queues based on the requirement of various interfaces. Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Create and maintain good technical documentation. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Upgradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. Experience in working with RDBMS like Oracle and SQL Server. Working knowledge with Incident tickets and Change requests on day-to-day basis. Guided the new team members on the project description. MQ Backup & Recovery process. to work in different shift timing to support customers. 24x7 Production control support and on-call support. Good attitude towards corporate environment. Good communication skills, Need to participate in client meetings. Handle regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external audits to showcase the IT compliance status. Perform the IT related task and update the status higher management on regularly. Participating in Day/Weekly status review meetings Excellent oral and written communication skills Experience in tuning and configurations. Ability to obtain and maintain a Minimum Background Investigation (MBI) Domain with proven experience in Middleware Operations. Client Meetings, External Audit. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 4 months ago
6 - 10 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Essential Roles & Responsibilities: Overall responsible for up gradation, fix packs, configuration, and maintenance of DP, APIC, APC & IIB and MQ. Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment Configurations using CMC – organizations, catalogues, spaces, Authentication, plans etc., Monitor the performance of APIs and address any issues in a timely manner Backup and restore of IBM API Connect & APC configuration data Perform DR of APC & APIC as per bank requirement Documentation of system configurations, processes, procedures and also follow them. Coordinating with OEM for resolving the tickets and security points raised by internal security team Patching activities should be carried out Manages technical rollout, perform PIR and post deliverable support/technical strategy User management for developer activities, manage RBAC and privileges for Integration layer Provide technical support, guide developers and other stake holders(including/coordinating with IBM Tech Support) in troubleshooting and debugging issues related to API Connect, Datapower, API connect & IIB and MQ. Enabling Triggering on MQ queues based on the requirement of various interfaces. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Create and maintain good technical documentation. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. 24x7 Production control support and on-call support. Ability to obtain and maintain a Minimum Background Investigation (MBI) Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise: A minimum of 8+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations. Experience in creating, installing, managing and supporting the API components of IBM which includes Data power & API Connect Hands on experience on up-gradating the existing platforms to latest version of IBM products Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Experience in working with RDBMS like Oracle and SQL Server. Experience in tuning and configurations. Working knowledge with Incident tickets and Change requests on day-to-day basis. Preferred Professional and Technical Expertise: Certification in API Connect, IIB or MQ will be added advantage. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Up gradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good attitude towards corporate environment. Good communication skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 4 months ago
2 - 4 years
4 - 6 Lacs
Tiruppur
Work from Office
This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy Core Responsibilities: o Ensure to manage assigned portfolio to achieve expected resolution o Ensure trail/feedback needs to be update in system and report to respective stakeholders o Ensure NPA reversals and Write off recoveries should be resolve through personal visits o Ensure timely initiation and execution of legal tool: Warrants execution under Section -138/ Section -25, Timely execution Sarfaesi. o Ensure coordination with Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders & Enforcement of agents for timely and smooth possessions.. o Ensure customer satisfaction through quick resolution of customer issues and complaints and by personal visits on assigned customer; Applicant / Co applicant and Collateral Properties. o Ensure proper visit allocation needs to be done on prioritisation basis value , demography and payment pattern o Drive resolution through personal visits to achieve set target. o Ensure trail/feedback should be manage in M Collect and Delinquency file should be monitor on regular basis. o Ensure Collection and deposition of customer s payment in respective accounts within timeline. o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Collaborate with X team members and other functions. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Education: Graduate Desired Experience: Minimum 2 to 4 years in the field. Graduate
Posted 4 months ago
4 - 9 years
30 - 45 Lacs
Noida, Bengaluru
Work from Office
Min exp 3 years in pd. lgd MODELS. IFRS9/ IRB model validation/ development/monitoring exp mandatory Package upto 55 lpa Depends on exp Required Candidate profile Bangalore/Noida location Please send cv's on supreetbakshi@imaginators.co or Call on 7042331616 Please send cv's on email only
Posted 4 months ago
6 - 9 years
12 - 13 Lacs
Visakhapatnam
Work from Office
To manage the valuations, technical audit and setting up standard processes and monitor the technical evaluation in the location/branch. Core Responsibilities: Ensure that the NPAs are kept at minimum trigger levels and identify and recommend appropriate legal actions for stress contracts Manage portfolio movement and control loss for the specific product in the assigned region while ensuring that roll forward rates to higher buckets are kept within defined parameters Analyse & maintain zero delinquency within required parameters / policies and systems while dealing with delinquent customers, publish MIS and review daily collections, pending cases and expected delinquency Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house & external legal team/advocates. Provide effective interdepartmental communication with operations, credit and sales by identifying negative areas and negative profiles. , developing systems that meet the local requirements and identifying correct channel partners in synch with the TATA Capital philosophy Ensure customer satisfaction through quick resolution of customer issues and complaints and by visiting high value/ strategic customers Facilitate competition mapping and market trends by collating information from the market to suggest changes Ensure that all the in-house officers / agencies in the location perform as per defined SLA while reducing costs incurred through vendors Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of collection managers and monthly review of collection officers. Lead and supervise the collections team for the implementation of a recovery agenda through appropriate training, motivation and deployment strategies Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company. Qualification: Graduate, Masters/Post Graduate - Optional
Posted 4 months ago
5.0 - 8.0 years
9 - 14 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM App Connect Enterprise. Experience5-8 Years.
Posted Date not available
5.0 - 8.0 years
9 - 14 Lacs
chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: IBM Integration Bus (IIB). Experience: 5-8 Years.
Posted Date not available
4.0 - 9.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment
Posted Date not available
15.0 - 20.0 years
16 - 20 Lacs
bengaluru
Work from Office
As a Practice Manager/Delivery Consultant, you will work very closely with IBM customersand partners across GEOs to design, deliver, and optimize IBM Technology solutions that align with customer’sgoals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you will collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. 12 – 15 years of experience in IT services organisation and with at least 3 years in managing /supporting project delivery. Proven track record of managing large-scale enterprise implementations and support programs. Strong understanding of IBM Integration Portfolio suite of products - IBM MQ, IBM APIC, ACE (App Connect Enterprise), IBM CP4I (Cloud Pak for Integration), etc and flair understanding of Red Hat OpenShift Container Platform and Application Runtimes Excellent leadership, communication, and stakeholder management skills. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Practice Leadership & Strategy: Drive innovation, standardization, and continuous improvement across delivery methodologies for IBM Application Integration Portfolio suite of products. Collaborate with sales, pre-sales, and product teams to align delivery capabilities with business growth. Delivery Management Oversee end-to-end delivery of implementation, customization as per agreed contract. Ensure projects are delivered on time, within scope, and with high customer satisfaction. Establish and monitor KPIs, SLAs, and quality metrics for delivery performance. Team & Talent Management Lead, mentor, and grow a team of technical consultants and implementation specialists. Foster a culture of learning, collaboration, and accountability. Drive talent acquisition, onboarding, and career development initiatives. Client Engagement & Escalation Management Build and maintain strong relationships with key clients and stakeholders across GEOs/Markets. Ensure proactive communication and stakeholder alignment throughout the delivery lifecycle. Financial & Operational Oversight Manage resource utilization, and operational efficiency. Optimize delivery models (onshore/offshore/hybrid) for scalability and cost-effectiveness. Preferred technical and professional experience IBM certifications in relevant technologies. Experience working in a global delivery model Exposure to automation, application modernization of legacy IBM applications.
Posted Date not available
4.0 - 9.0 years
4 - 8 Lacs
mysuru
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment
Posted Date not available
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