161 Irb Jobs - Page 5

Job Purpose The key purpose of this role is to support the Head of Regulatory Governance to incorporate change into prudential and regulatory reporting working files, including the Pillar 3 mapping file, produce the stand-alone parts of the capital calculations for individual banks and group, produce disclosure templated for upload into RegData, as well as supporting the implementation of the new regulatory reporting initiatives. The nature of the role allows for continued development of your technical knowledge and expertise, in a supportive and ever changing environment. The Group has offices in Wolverhampton, Chatham, London, Farnham and India and fosters a collaborative working culture environment. This is a first line role within Regulatory Reporting in Finance and has one direct report who is shared with specialists in the Chatham and Wolverhampton team. Core Responsibilities Implement change into regulatory reporting and Pillar 3 workbooks. Provide input on relevant regulatory reporting project work, pro-actively supporting the MI and Projects Team with building and testing new reports Provide support in testing of new Regulatory reporting system and validating input data to source system. Provide ad hoc cover within BAU regulatory reporting activities. Produce aspects of the capital calculations, reconciling the input data to the General Ledger, for incorporation into individual banks and Group Regulatory Reporting workbooks Produce disclosure templates, reconciling the output data to the General Ledger for upload into RegData. Maintain a close relationship with stakeholders across Finance, Treasury, Capital markets, Risk, Credit risk and Change. Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do. Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed. Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations. Experience Requirements Overall 10+ years of experience in regulatory world. 5 years previous experience working in Treasury, Finance or Risk within retail banking is essential 5 years previous experience understanding and interpreting regulatory policy is essential 5 years previous experience of analysing and processing large volumes of data is essential Previous experience of interacting with senior stakeholders is essential Previous experience of carrying out detailed testing activity and carrying out technical validation is essential Previous experience of implementing regulatory change is essential Experience of writing policy and framework documents is essential Previous experience of delivering Pillar 3 disclosures is desirable Experience in change management processes is desirable Knowledge Requirements Familiarity with elements of the PRA/EBA regulatory framework is essential Advanced knowledge of Excel is essential and knowledge of VBA is desirable Wide range of technical understanding, including retail, treasury and accounting is essential Specialist regulatory knowledge regarding IRB and IFRS9 is desirable Specialist regulatory knowledge regarding the retail banking industry is desirable Skill and Competency Requirements Strong analytical skills with an ability to process, collate and present large volumes of data/findings in a clear and consistent manner is essential Ability to work in a collaborative and consensus building manner with excellent interpersonal skills and ability to maintain constructive internal relationships is essential Ability to work flexibly in a fast-paced environment in order to meet urgent requests from stakeholders is essential Enthusiasm and curiosity about regulatory policy environment and how it affects the Group is essential Ability to write reports in a clear and succinct manner, with the ability to communicate complex technical information to a senior audiences is essential Required Qualifications/Certifications An accounting or treasury professional qualification is essential. This Job Description defines the role as it exists now. It is not meant to represent an exclusive description of the job holder’s responsibilities as these may vary from time to time in line with the needs of the business. As such, Job Descriptions should be subject to regular review and updates as necessary.

Job Title: Senior Java Backend Developer Location: Trivandrum Experience: 6+ Years Job Summary We are seeking a Senior Java Backend Developer to join our team in Trivandrum. The ideal candidate will bring strong backend development expertise, particularly in Java and Kotlin, to build scalable, high-performance backend systems for our client's e-commerce platform. You will work in a dynamic Agile environment , collaborating with cross-functional teams to deliver secure, efficient, and reliable solutions. Key Responsibilities Design, develop, and maintain backend services using Java , Kotlin , and Spring Boot Build and optimize event-driven systems using Kafka , MQ , and AWS Lambda Manage and maintain databases including PostgreSQL , Oracle , and DynamoDB Integrate systems and services using ATG 11.3 , IBM App Connect , and IBM Integration Bus (IIB) Develop and maintain CI/CD pipelines using Jenkins and GitLab CI/CD Ensure backend services meet standards for performance , scalability , and reliability Participate in code reviews , automated testing , and create relevant technical documentation Mandatory Skills Java (8+) - Advanced development experience Kotlin - Minimum 4 years of hands-on experience Spring Boot - Proficiency with microservices architecture Kafka and MQ - Strong knowledge of messaging systems PostgreSQL and DynamoDB - In-depth experience with relational and NoSQL databases AWS Lambda - Understanding of serverless architecture and implementation CI/CD Tools - Experience with Jenkins and GitLab CI/CD ATG 11.3 - Hands-on experience is essential E-commerce platforms - Proven background working with e-commerce systems Excellent communication skills in English (written and verbal) Good to Have Skills Experience with Oracle database Familiarity with IBM App Connect and IBM Integration Bus (IIB) Understanding of Agile/Scrum methodology Experience working in distributed or multinational teams Strong analytical and problem-solving abilities Required Skills Java,Atg,Microservices

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers. bms. com/working-with-us . Functional Area Description Crossing all therapeutic areas and research phases, collaborate with cross-functional global teams to execute on assigned operational aspects of complex global clinical research studies from protocol development to final clinical study report. Position Summary Contributes to the operational execution of clinical studies to ensure delivery on time, within budget, and of high quality in compliance with ICH/GCP, Regulatory Authorities regulations/guidelines, and applicable SOPs/WPs. Participates on one or more cross-functional study team(s) and/or performance and quality oversight of one or more Contract Research Organization (CRO) teams and vendors. Primarily works on routine to complex projects/trials at varying stages and supports multiple complex trials as needed. Contributes to achieving corporate and study team goals, successfully completes assigned tasks, participates in service provider oversight, and sets priorities with guidance. Proactively manages multiple assignments and operational processes with moderate to minimal supervision. Has high functional impact on the study team and the organization. Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned. Position Responsibilities Responsibilities involve a combination of execution and oversight, dependent on the sourcing model, to ensure deliverables and may include, but are not limited to, the following: Project Management Provides operational input and facilitates in operational processes as a SME in support of the startup maintenance and close out of studies. Uses performance metrics and quality indicators to assist the Global Trial Manager in driving study execution. Proactively identifies potential risks and develops/implements actions to avoid or mitigate. Resolves routine problems and escalates important issues appropriately and with a sense of urgency. Actively contributes as a key functional member on cross-functional teams. Study/Project Planning, Conduct and Management Provides and support input to study level tools and plans while working with moderate to minimal supervision. Independently performs core GTS tasks and escalates/pushes back/delegates appropriately. Actively contributes to study meetings by leading some components. Contributes to oversight of the required country regulatory (e. g. , CTA, MoH) and country/site IRB/IEC approvals/notifications. Flexibility to work on various trials at varying stages/complexity with minimal guidance as needed. Understands strategy and decision making at program level and their impact on the studies. Ability to contribute to initiatives for process development and improvement. Ability to assess a situation and identify path forward with the appropriate resources. Understands interdependencies of tasks assigned. Manages vendors and site payment processing and tracking. Facilitate the maintenance of study budget tracking tools and reconciles invoices with overall contract/budget and finance reports. Degree Requirements BA/BS or equivalent degree in relevant discipline Experience Requirements Minimum 1 year experience in Clinical Research or related work experience. Experience in the use of industry Clinical Trial Management Systems and Clinical Trial Master File Systems. Global experience is required. Key Competency Requirements Technical Competencies Knowledge of ICH/GCP, regulatory guidelines and directives, and the drug development process. Knowledge of clinical research budgets including processing and tracking of site and vendor payments is preferred. Working knowledge of project management preferred. Management Competencies Begin to network and foster relationships with key stakeholders across the study team. Responds flexibly to changing business demands and opportunities, proactively looking for ways to contribute. Acts as a role model in supporting change within the organization and has knowledge of cross-functional partners who can help clarify change. Mentors and coaches other team members and GTS , as appropriate, and participate or provide leadership in departmental initiatives. Builds relationships to achieve influence with others. Develops and maintains collaborative relationships with internal and external stakeholders to be more effective in the role. Displays a willingness to challenge the status quo and take risks Effective oral and written communication skills, ability to across the matrix, organization, and to key stakeholders Travel Required (nature and frequency). Enter N/A if not applicable. Less than 5% If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms. com . Visit careers. bms. com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers. bms. com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

About the role: The Senior Regulatory Start Up Associate is primarily responsible for planning, preparation, review of country and site level ethics and regulatory authority applications and submissions during project start-up, in compliance with ICH-GCP and local regulatory requirements, to ensure timely clinical trial approval. Minimum Qualifications Experience: Graduate in a clinical, pharmacy or life sciences related field. At least 3-5 years of related experience in either a CRO, pharmaceutical or clinical/hospital environment. Responsibilities: Serve as the primary point of contact for the Regulatory Start-Up Manager (RSM) and/or Project Manager (PM) during start-up on allocated projects. Provide expertise and guidance to RSM and/or PM on country and local regulations and practices, keeping abreast of developments and changes in regulations, guidelines and practices surrounding clinical trial approvals in relevant countries. Work within the scope of the Regulatory Start-Up plan or other applicable project plan, relevant SOPs, and ICH-GCP. Provide country and site level information on submission deadlines and timeline metrics for local Regulatory Authority, Ethics Committees, Investigational Review Boards and other local bodies as appropriate. Works within forecasted submission/approval timelines and ensures they are complied with, updating appropriate systems accurately and in a timely manner, including planned and actual dates of submissions/approvals. May serve as a point of contact with investigative sites for Regulatory Authority, Ethics Committees/Review Boards and other local authority related activities. Prepare and submits Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Ensure submission packages are accurate and complete per local requirements. Review and follow-up on comments/questions raised by reviewing bodies and advise/contribute to response. Submit response with Client approval within timeframe. Follow submission, application to approval. May serve as a point of contact for Regulatory Authorities, Ethics Committees/Review Boards and other local authorities. Prepare and submit ongoing amendments, notifications, safety reports and study related materials required by Regulatory Authorities, Ethics Committees/Review Boards and other local authorities as per local requirements. Escalate any issue to the RSM and/or PM and provides rationale for submission/approval delays, and contingency plan to mitigate impact. Perform country and site Informed Consent Form (ICF) customization in line with local requirements. Initiate translation of submission documents as applicable and review translated documents before submission. Review and approve proposed packaging and labelling for clinical trial material. Prepare and submits import/export license applications and management of licenses and custom clearance thereafter if required. Register project onto an official clinical trial registry as agreed to with Client and update status as required. Submit regulatory and ethics documents and relevant study correspondence to the trial master file and ensures accuracy and completeness of these documents. Serve as an independent essential document reviewer and performs 2nd review of Activation Forms for IP release if required. Where applicable, may act as a Country Lead for projects with no RSM. At least 3-5 years Regulatory Start-up experiences in clinical industry. Responsible for development of master and country ICFs, study specific forms and other documents required for Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Participate in company start-up initiatives, contributing to development and maintenance of regulatory start-up processes, tools and SOPs. Identify areas of inefficiency in process and make recommendations for improvements. Assist with RSA training in the development and delivery of training in conjunction with Learning and Development Manager and serve as a mentor to junior RSAs. Serve as the local subject matter expert on specialized aspects of regulatory and start -up activities. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. Minimum Qualifications Experience: Graduate in a clinical, pharmacy or life sciences related field. At least 3-5 years of related experience in either a CRO, pharmaceutical or clinical/hospital environment. Responsibilities: Serve as the primary point of contact for the Regulatory Start-Up Manager (RSM) and/or Project Manager (PM) during start-up on allocated projects. Provide expertise and guidance to RSM and/or PM on country and local regulations and practices, keeping abreast of developments and changes in regulations, guidelines and practices surrounding clinical trial approvals in relevant countries. Work within the scope of the Regulatory Start-Up plan or other applicable project plan, relevant SOPs, and ICH-GCP. Provide country and site level information on submission deadlines and timeline metrics for local Regulatory Authority, Ethics Committees, Investigational Review Boards and other local bodies as appropriate. Works within forecasted submission/approval timelines and ensures they are complied with, updating appropriate systems accurately and in a timely manner, including planned and actual dates of submissions/approvals. May serve as a point of contact with investigative sites for Regulatory Authority, Ethics Committees/Review Boards and other local authority related activities. Prepare and submits Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Ensure submission packages are accurate and complete per local requirements. Review and follow-up on comments/questions raised by reviewing bodies and advise/contribute to response. Submit response with Client approval within timeframe. Follow submission, application to approval. May serve as a point of contact for Regulatory Authorities, Ethics Committees/Review Boards and other local authorities. Prepare and submit ongoing amendments, notifications, safety reports and study related materials required by Regulatory Authorities, Ethics Committees/Review Boards and other local authorities as per local requirements. Escalate any issue to the RSM and/or PM and provides rationale for submission/approval delays, and contingency plan to mitigate impact. Perform country and site Informed Consent Form (ICF) customisation in line with local requirements. Initiate translation of submission documents as applicable and review translated documents before submission. Review and approve proposed packaging and labelling for clinical trial material. Prepare and submits import/export license applications and management of licenses and custom clearance thereafter if required. Register project onto an official clinical trial registry as agreed to with Client and update status as required. Submit regulatory and ethics documents and relevant study correspondence to the trial master file and ensures accuracy and completeness of these documents. Serve as an independent essential document reviewer and performs 2nd review of Activation Forms for IP release if required. Where applicable, may act as a Country Lead for projects with no RSM. At least 3-5 years Regulatory Start-up experiences in clinical industry. Responsible for development of master and country ICFs, study specific forms and other documents required for Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Participate in company start-up initiatives, contributing to development and maintenance of regulatory start-up processes, tools and SOPs. Identify areas of inefficiency in process and make recommendations for improvements. Assist with RSA training in the development and delivery of training in conjunction with Learning and Development Manager and serve as a mentor to junior RSAs. Serve as the local subject matter expert on specialised aspects of regulatory and start -up activities.

Candidate should have following minimum experience: 1. Design of Vessels/Columns/Reactors/Coke drums/Ammonia converter etc. 2. Mechanical design of Pressure vessels as per ASME VIII Div.1 2, IRB Standards. 3. Familiar with specifications standard of reputed process licensors /client in refinery. 4. Detailed Engineering of vessels including material ordering specifications. 5. Understanding of basic mechanical design principles theories of failures etc. 6. Alteast 1 year of experience in design of pressure vessel. 7. Preparation of material purchaser specification based on ASME, API NACE Standards. 8. Experience of making technical clarifications, proposal. 9. Should able to work on multiple enquiries in pre-bid. ------

Study Start Up Specialist POSITION PURPOSE: Study Start Up Specialist is responsible for country study start up (SSU) activities and performing quality review of essential documents. The SSU Specialist is responsible for overseeing and leading SSU activities in collaboration with country team members (CLM and CRA) with the objective to improve site activation and maximize patient recruitment time. The SSU Specialist is responsible for the start-up of clinical trial activities in their assigned country/countries to achieve greenlight for selected sites. Specialist also performs quality review of essential documents at start up and during the lifecycle of the study, ensuring adherence to ICH-GCP guidelines, local requirements and Bayer QSDs. ROLE AND RESPONSIBILITIES: Interact with site and study personnel to collect country specific documents such as IRB/IEC approvals, financial disclosure, CVs/medical licenses, etc. and review for accuracy, completeness and adherence to ICH/GCP and Bayer QSDs Perform quality review of country and site level essential documents following a risk-based approach, issue queries, and communicate outcome to identified users at key milestones and during the course of the study Prepare and submit regulatory and IRB/IEC documentation as required per country requirements and Bayer QSDs during the course of the study Preparation, tracking, and distribution of site start up documentation including Investigator Site File Obtain any required approvals for relevant site document (e.g. informed consent, financial disclosures) to ensure start up timelines are met Manage oversight, in collaboration with CLM, of country and site start up activities and eTMF quality using Vault Clinical reports and dashboards Monitor internal start up KPIs across studies and identify and communicate trends Support start up process improvement implementation In collaboration with CRA, maintain and ensure accuracy of site information in Vault Assist with audits/inspections of relevant start up activities and/or eTMF Attend and actively participate in team meetings by providing site greenlight projections and timelines Provide input on site activation strategy Ensure awareness of related local regulations and support maintenance of country intelligence in Veeva WHO YOU ARE: The incumbent should have a Bachelor s degree (or equivalent experience) and minimum of 2 years of experience in clinical development including start up/ regulatory process experience Understanding of ICH-GCP essential documentation and familiarity with country specific clinical trial regulations Demonstrated ability to quality review documents and identify discrepancies/inconsistencies preferred Ability to embrace Veeva Clinical Vault system and associated functionality Strong written and verbal English communication skills Flexibility to adapt to changing business needs and priorities Demonstrated organization skills and attention to detail Strong service orientation Ability to work independently and manage multiple tasks and priorities Ever feel burnt out by bureaucracy? Us too. That s why we re changing the way we work for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don t rely upon any unsolicited email from email addresses not ending with domain name bayer.com or job advertisements referring you to an email address that does not end with bayer.com . Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc.

o Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. o Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Desired Experience: Minimum 1 to 2 years in the field. Job Qualifications Graduate : Yes Masters/Postgraduate: Optional

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshootin Installation, configuration, upgrading, troubleshooting and system administration of Middleware IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP). Enabling Triggering on MQ queues based on the requirement of various interfaces. Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Create and maintain good technical documentation. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Upgradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. Experience in working with RDBMS like Oracle and SQL Server. Working knowledge with Incident tickets and Change requests on day-to-day basis. Guided the new team members on the project description. MQ Backup & Recovery process. to work in different shift timing to support customers. 24x7 Production control support and on-call support. Good attitude towards corporate environment. Good communication skills, Need to participate in client meetings. Handle regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external audits to showcase the IT compliance status. Perform the IT related task and update the status higher management on regularly. Participating in Day/Weekly status review meetings Excellent oral and written communication skills Experience in tuning and configurations. Ability to obtain and maintain a Minimum Background Investigation (MBI) Domain with proven experience in Middleware Operations. Client Meetings, External Audit. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

We are currently seeking an experienced professional to join our team in the role of Vice President, Disclosures Assurance, Global RCAS Business: Risk Compliance Principal responsibilities This role holder will support the Head of Disclosures Assurance, RCAS CA in development of a Disclosures Assurance team responsible for delivering the controls supporting material regulatory reporting obligations assurance. The job holder may be required to lead and manage a team of assurance staff, who will cover all business lines, functions and geographies. The job holder will be responsible for ensuring that the allocated requirements of the assurance plan are met, providing risk stewards, control owners and senior management with up-to-date information regarding the effectiveness of key controls to mitigate material risks within the organization. The job holder is required to work with considerable autonomy, dealing with major issues for which there is no clear cut solution while still being able to provide judgment, direction and recognize when to escalate, as appropriate. The job holder is expected to interact with internal stakeholders at all levels in the GSCs, onshore regions/countries or even at group level. This role is for regulatory reporting assurance focusing on credit risk related regulatory submissions that includes COREP, Pillar1, Pillar2, Pillar3 disclosures, stress testing, large exposure reporting, leverage ratio etc. Key responsibilities will be to conduct independent assurance/testing on above mentioned reports related to credit risk, assessing adherence to BASELIII, PRA, CRR/CRD, ECB/EBA HKMA, DFSA, FED, OCC guidelines. The role holder must have strong expertise/understanding of credit measurements, IRB standardized approaches, RWA, exposure calculations and capital adequacy in line with key regulatory requirements Impact on the Business Support development of an effective Disclosures Assurance function, aligned with the RCAS CA operating model. Support implementation of the assessment plan, ensuring all assigned controls are subject to assessment within the relevant period. Assess the effectiveness of HSBC s control environment, independently from control owners. Drive the development of a global Disclosures Assurance plan, aiding in re-calibrations as necessary. Aid in confirming and verifying the composition of HSBC s control landscape. Maintain continuous oversight, collection and dissemination of any regulatory, CA, and/or audit issues in order to provide ongoing advice and guidance regarding issues, which may affect the management of controls in scope of the Disclosures Assurance team coverage. Promote and support a risk minimising culture in alignment with the culture transformation and RCAS role as the second line of defense. Customers / Stakeholders Develop strong professional relationships with control owners and other stakeholders at a global / regional / country level, to ensure the success of assurance reviews. Collaborate with relevant stakeholders to inform the global assessment plan, divisional procedures, templates, MI and other aspects. Support interaction with relevant regulatory bodies on a regular or as needed basis. Respond to regulator inquiries in a prompt manner. Ensure that executive and senior management in Global Businesses, Global Functions, Risk and Compliance are advised of matters arising, and emerging trends, from CA reviews and analysis. Support preparation of CA reports and status updates for senior management, the Board of Directors or Risk and Compliance Committee, and HSBC Group. Leadership Teamwork Drive a high performance and supportive culture in the team, energising staff by creating opportunities and developing capabilities, promoting the highest standards and celebrating success, supporting employee well-being, and collaborating to innovate. Set high behaviour standards that align with HSBC values, and lead by example. As a key member of the team, pro-actively provide support and constructive challenge to colleagues. Foster positive and professional working relationships with stakeholders throughout the Group. Provide subject matter expertise and guidance, as required. Ensure effective communication across the RCAS teams, delivering key messages and strategic updates as appropriate. Operating Effectiveness Control Continuously feed into CA procedures, templates and testing approach, to innovate and maintain high operating standards within the division. Maintain operating effectiveness within the division, mitigating the risk of high risk findings from Internal Audit or other evaluative internal/external teams. Proactively support the Group Head of RCAS Controls Assurance in managing the resourcing and costs of the team, ensuring best use of flexible resources and careful control over costs. Through effective analysis of MI, INA reports, reviews and other key information, ensure the Assurance function is aware of, and can identify emerging trends impacting the effectiveness of the Compliance function. Requirements Navigating complexity of global ServCo models and intercompany recharge structures. Balancing cost efficiency with delivery quality across multiple stakeholders. Interpreting and implementing evolving group policies around cost management and third-party services. Ensuring robust governance and documentation of recharge agreements, MI, and financial allocations. Working in a matrix management environment across a high number of diverse stakeholders and geographies, with often conflicting viewpoints and agendas. Successfully challenging the status quo with executive peers. Overseeing continually evolving processes, as the aggressive pace of regulation and compliance drives the need for more efficient processes. What additional skills will be good to have Required to interpret complex and opaque information to make crucial decisions and provide guidance to executives and other senior colleagues.

About Position: We are looking for FIS GMI Developer to support the development, customization, and maintenance of our GMI-based clearing and back-office systems. GMI developers with strong experience in Derivatives/ Investment banking. SunGard stream GMI is an industry standard derivatives processing and settlement. Good knowledge of Futures, Options and OTC processing Role: FIS GMI Developer Location: ALL PSL Locations Experience: 8+yrs Job Type: Full Time Employment What You'll Do: Design, develop, and support batch and online programs for FIS GMI, using COBOL, JCL, and mainframe utilities. Implement customizations and enhancements to GMI to support clearing, margin, and position-keeping processes. Integrate GMI with upstream trading platforms and downstream reporting systems via APIs, flat files, or MQ. Analyze and resolve production issues and performance bottlenecks in the GMI environment. Support implementation of industry changes (e.g., regulatory updates such as CFTC, EMIR, or MiFID reporting). Perform impact analysis and regression testing for software upgrades or configuration changes. Work with QA and UAT teams to validate new functionalities. Expertise You'll Bring: Bachelors degree in computer science, Information Systems, or related field. 8+ years of experience in FIS GMI development and support. Strong proficiency in COBOL, JCL, TSO/ISPF, and VSAM. Solid understanding of futures, options, and OTC derivatives clearing and settlement processes. Experience with GMI tables, batch cycles, trade lifecycle events, and accounting rules. Familiarity with regulatory reporting and exchange compliance requirements. Strong analytical and debugging skills. Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry's best Let''s unleash your full potential at Persistent "Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM App Connect Enterprise. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

Provide technical support and administration for IBM MQ, IIB, APIC, APIM, ODM, Kafka, and Analytics Engine (Python). Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Collaborate with development teams to support integration and deployment of middleware solutions. Perform regular system maintenance, upgrades, and patches. Develop and maintain documentation for system configurations, processes, and procedures. Troubleshoot and resolve technical issues related to middleware technologies. Ensure compliance with security policies and procedures. Provide on-call support as needed to address critical issues. Ensure adherence to integration best practices and standards. Document integration processes and solutions for future reference Primary Skills IBM MQ IBM Integration Bus (IIB) API Connect (APIC) API Management (APIM) Operational Decision Manager (ODM) Kafka Analytics Engine (Python).

Monitor credit risk IRB and IFRS9 models for the measurement of PD, EAD and LGD for the bank s retail portfolios Work on the end-to-end model monitoring (PD, EAD, LGD) cycle, from data gathering and cleansing to the documentation and presentations to key stakeholders Elevate the current monitoring outputs to best-in-class by adding analytical insights Ensure that all monitoring results and analysis comply with the Group monitoring standards Risk Management Understand Model related uncertainty risk such as data, regulatory, business strategy, that have a direct impact on the model s performance Governance Ensure the monitoring process and models meet the Bank s Model Risk Policy and Model Family Standards Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Group Model Validation, Model Sponsors and Owners, Model Risk Management, Internal and External Audit and Regulator Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Qualifications Has a degree (preferably postgraduate) in a quantitative discipline (e. g. Mathematics, Economics, Statistics, Computer science, Financial Engineering, Engineering) with a clear ability for analysing data and developing / validating / monitoring predictive models 3-4 years of experience in a Retail model development / validation / monitoring role Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 30449

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Integration Bus Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving innovation and efficiency within the team, fostering a collaborative environment that encourages creative problem-solving and continuous improvement. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Integration Bus.- Strong understanding of application design and architecture principles.- Experience with integration patterns and best practices.- Familiarity with various data formats and protocols used in integration.- Ability to troubleshoot and resolve integration issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in IBM Integration Bus.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Graduate : Yes Masters/Postgraduate: Optional

Manages and maintains IBM MQ infrastructure, ensuring high availability, security, and performance for message queueing systems.

The Mainframe MQ Admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe MQ Admin domain.

The IBM Websphere MQ Series, IBM Websphere Message Broker (WMB) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IBM Websphere MQ Series, IBM Websphere Message Broker (WMB) domain.

Job Purpose To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Responsibilities Core Responsibilities: o Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. o Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Qualification: Graduate ,Masters/Postgraduate

To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Responsibilities Core Responsibilities: o Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. o Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Qualification: Graduate ,Masters/Postgraduate

To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Responsibilities Core Responsibilities: o Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. o Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Qualification: Graduate ,Masters/Postgraduate

To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Core Responsibilities: o Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise DPD wise as well as focus on non-starters. o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. o Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Qualification: Graduate ,Masters/Postgraduate

This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy Core Responsibilities: o Ensure to manage assigned portfolio to achieve expected resolution o Ensure trail/feedback needs to be update in system and report to respective stakeholders o Ensure NPA reversals and Write off recoveries should be resolve through personal visits o Ensure timely initiation and execution of legal tool: Warrants execution under Section -138/ Section -25, Timely execution Sarfaesi. o Ensure coordination with Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders & Enforcement of agents for timely and smooth possessions.. o Ensure customer satisfaction through quick resolution of customer issues and complaints and by personal visits on assigned customer; Applicant / Co applicant and Collateral Properties. o Ensure proper visit allocation needs to be done on prioritisation basis value , demography and payment pattern o Drive resolution through personal visits to achieve set target. o Ensure trail/feedback should be manage in M Collect and Delinquency file should be monitor on regular basis. o Ensure Collection and deposition of customer s payment in respective accounts within timeline. o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Collaborate with X team members and other functions. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Education: Graduate Desired Experience: Minimum 2 to 4 years in the field. Graduate

o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Job Qualifications: Graduate : Yes Masters/Postgraduate: Optional