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3.0 - 6.0 years
9 - 13 Lacs
chennai
Work from Office
Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...
Posted 3 days ago
3.0 - 8.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...
Posted 3 days ago
1.0 - 4.0 years
2 - 6 Lacs
ahmedabad
Work from Office
About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contract's life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes...
Posted 3 days ago
5.0 - 10.0 years
11 - 16 Lacs
hyderabad
Work from Office
Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improvin...
Posted 1 week ago
8.0 - 10.0 years
6 - 10 Lacs
gurugram
Work from Office
About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...
Posted 2 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
pune
Work from Office
You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...
Posted 2 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
maharashtra
Work from Office
Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
maharashtra
Work from Office
Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...
Posted 2 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
hyderabad
Hybrid
Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally. At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future. Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale. Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation. This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and impr...
Posted 3 weeks ago
4.0 - 8.0 years
6 - 11 Lacs
pune
Work from Office
About Capgemini Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. We harness the power of technology to deliver business value and help organizations accelerate their journey towards innovation. Your Role Job Role Develop and implement SAP ABAP solutions on HANA and S/4HANA platforms. Create and optimize CDS Views , AMDPs , and ODATA services for modern SAP applications. Work with FPM Enhancements and TM Integration . Utilize BOPF (Business Object Processing Framework) . Implement PPF (Post Processing Framework) and Process Controller Strategies . Configure POWL (Personal Object Worklist) . Apply scientific methods to analyze and solve ...
Posted 3 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...
Posted 3 weeks ago
3.0 - 8.0 years
15 - 30 Lacs
bengaluru
Work from Office
About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
kochi, chittoor
Work from Office
Medcare Hospitals Medical Centres is looking for Senior Resident - Internal Medicine to join our dynamic team and embark on a rewarding career journey. Patient Care: Provide comprehensive medical care to patients under the supervision of attending physicians. Perform physical examinations, diagnose medical conditions, develop treatment plans, and monitor patient progress.Clinical Supervision: Supervise and provide guidance to junior residents, interns, and medical students in their clinical duties. Assist in their training, evaluation, and professional development.Hospital Rounds: Conduct regular hospital rounds to assess patients, review test results, and discuss treatment plans with the he...
Posted 3 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
mumbai, hyderabad
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:SW/Application Tech Support Practitioner Project Role Description:Act as the ongoing interface between the client and t...
Posted 4 weeks ago
4.0 - 7.0 years
5 - 10 Lacs
bengaluru
Work from Office
About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration
Posted 1 month ago
3.0 - 6.0 years
9 - 13 Lacs
chennai
Work from Office
Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...
Posted 1 month ago
15.0 - 20.0 years
2 - 6 Lacs
ahmedabad
Work from Office
About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contracts life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes t...
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
bengaluru
Work from Office
Black Belt Academy- Collaboration- Content Business Operations Analyst Reporting: Cisco Black Belt Academy The Business Entity: GPRS's Partner Performance and ExperienceGPRS's Partner Performance and Experience is a distributed team with very dedicated individuals located in every region of the world. Our strength is our diversity, we have people with different backgrounds, expertise and experiences, each making valuable contributions in the best possible way.We bring together the power of one Partner Organization to make it easier for our Cisco Field and Partners to sell together to achieve big goals. We focus on new ways for our partners to optimize performance, scale capabilities and impr...
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Tech...
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year DiplomaKey Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day V...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...
Posted 1 month ago
2.0 - 5.0 years
3 - 8 Lacs
bengaluru
Work from Office
We are currently seeking a Telecom Services Senior Analyst to join our team in bangalore, Karntaka (IN-KA), India (IN). - Manage Level 1 Duties for Steady Support Team - Primarily working on IPT/PCCE tickets as a Level engineer - Handle MAC'd request, Jabber user provisioning, deletion and updates. - Level 1 task for Contact Center & telephony tickets, work with end users as 1st point of contact for low priority tickets. - Rotational Shifts (US)
Posted 1 month ago
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