58 Ipt Jobs

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year DiplomaKey Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day V...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

We are currently seeking a Telecom Services Senior Analyst to join our team in bangalore, Karntaka (IN-KA), India (IN). - Manage Level 1 Duties for Steady Support Team - Primarily working on IPT/PCCE tickets as a Level engineer - Handle MAC'd request, Jabber user provisioning, deletion and updates. - Level 1 task for Contact Center & telephony tickets, work with end users as 1st point of contact for low priority tickets. - Rotational Shifts (US)

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to...

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally. At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future. Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale. Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation. This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and impr...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

About The Role - Grade Specific VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC

About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contracts life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes t...

Voice Networking Five9 Professional Gurgaon - J49524 Min 3+ yrs exp in Voice Networking Min 3 yrs exp in Five9 cloud. Exp in Cisco Voice Networking / Genesys Voice Networking / Avaya Voice Networking Exp in Unified Communication systems and Voice Network technologies. Exp in Reporting and monitoring of Five9 UCCs. Exp in Contact Center Exp in troubleshooting of different issues in five9 contact Center. Exp in Troubleshooting of Inbound, Outbound calls in any issue arises. Exp in VoIP Exp in Implementing VoIP systems and services Able to deploying end-to-end contact center solutions, including Call flows, Queues, Routing profiles, Agent profiles, and Dial plans to optimize performance and cus...

Job Description: Call Manager Administration: Managing Cisco Unified Communications Manager (CUCM), including provisioning users, phones, and extensions. Voice Troubleshooting: Diagnosing issues with call quality, registration failures, codec mismatches, and SIP/H.323 signaling. Unity Connection & Voicemail: Configuring voicemail profiles, templates, and auto attendants. Dial Plan Management: Handling route patterns, translation rules, and digit manipulation. Extension Mobility & CTI: Supporting features like Extension Mobility, CTI integrations, and softphone setups. Phone Templates & Firmware: Managing phone button templates, soft key layouts, and firmware upgrades etc. Operational & Suppo...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Tech...

Qualification Requirement Bachelors or Masters degree in Environmental Science, Engineering, Sustainability, or a related field. Proven experience in GHG emissions reporting and MRV processes. Strong understanding of IPCC guidelines and sectors. Excellent analytical and communication skills. Ability to work independently and collaboratively in a team environment. Proficiency in data analysis and report preparation. Job Responsibility We are seeking a highly motivated GHG MRV Consultant to help in different MRV projects and support implementation of National GHG MRV system development. The consultant will be responsible for stakeholder assessments, data standardization, and emission calculati...

- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.

Genpact is a global professional services and solutions firm dedicated to shaping the future and delivering valuable outcomes for clients worldwide. With a workforce of over 125,000 professionals spread across more than 30 countries, we are fueled by curiosity, agility, and the commitment to create lasting value. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for candidates interested in the position of Domain Trainee/Assista...

- VOIP/CUCM/COLLAB:- Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)